Establishing optimal IT service management in organisations, which can enhance profit as well as efficiency, doesn’t happen by accident. Today’s most successful organisations recognise the importance of having a proven service management system in place.
ICO/IEC 20000 is the standard that enables companies who manage their IT services, whether internally or outsource to external providers, to align their IT service management processes. Having a Service Management System will also bring your ITIL up to standard so your IT services deliver as expected.
Providing a framework for controlling and improving IT service management, ISO 20000 ensures consistency and efficiency for your IT services.
Benefits to your organisation:-