ISO 20121 Consultants

At Blackmores, we are ISO 20121 consultants. We work with organisations to help them put the correct management systems in place to help the achieve their certification.

In order to achieve ISO20121 certification, we work with our clients to implement a system that will demonstrate their consideration of key financial, economic, social and environmental issues relevant to their events operations. Our ISO 20121 consultants will ensure that your implemented system covers everything required.  

With the growing trend in becoming more sustainable and environmentally friendly across consumers as well as businesses, there has been an increase in demand for ISO 20121 within the events industry. We work with organisations all over the UK as well as abroad. Our ISO 20121 consultancy service is unmatched. We have a 100% success rate in all certifications we offer.

What is ISO 20121?

ISO 20121 is the Event sustainability standard. It focuses on how an organisation continues to run its activities in a commercially successful way whilst contributing towards a stronger and more just society by reducing its impact on the environment.

Due to the high-level interest in sustainable events in recent years, ISO 20121 was created and launched. The launch was planned in coordination with the London Olympics 2012 in the hope that that all businesses and every international organisation would in time implement ISO 20121 and ISO standards as a social responsibility.

Addressing sustainability impacts wasn’t easy but was a necessity and is even more so currently. The aim of ISO 20121 is to give organisations guidance on social responsibility relevant to event sustainability.

ISO 20121 specifies the requirements for an Event Sustainability Management System to improve the sustainability of events. The standard applies to all types and sizes of organisations involved in the events industry – from caterers, lighting and sound engineers, security companies, stage builders and venues to independent event organisers and corporate and public sector event teams.


Working with an ISO 20121 Consultant

When you choose to work with Blackmores, our ISO 20121 consultants specialise in helping you to implement and maintain your Event Sustainability Management System. We work with organisations across London, Hertfordshire and Bedfordshire, and UK-wide as well as overseas where required.

Our ISO Consultancy service follows the following steps:

  • Gap Analysis – The first step is to conduct a  gap analysis. This helps to establish your strengths and weaknesses and identify where the alterations need to be. Once we have established this we can make a plan for how to best move forward and how we can work together to achieve your ISO 20121.
  • E-learning Portal – We give you access to learn at your own pace with our online courses via the isologyhub. This is a great way for you and your employees to ensure you fully understand the ISO standard within the Events industry. By working together, our ISO consultants can help you build, implement and maintain your Event Management System.
  • Introduce Our isologists® – We have a skilled team of ISO 20121 consultants – we call them our isologists. You will have a dedicated isologist to help you implement a Sustainable Event Management System. They will be available to answer any of your questions at any point during your journey.
  • Plan and Conduct Internal Audits – We can help you to plan and conduct Internal ISO 20121 Audits to verify your compliance.
  • Provide On-Site Support – Your dedicated ISO 20121 consultant will be there to provide on-site support during External Audits carried out by Certification Bodies.
  • Request a quote for Certification – As part of our consultancy services, we can send a request for a quote to 3 UKAS-certified Certification Bodies on your behalf. This is done free of charge on request.

If you are looking to work with an ISO 20121 consultant then contact Blackmores today.  We’d be happy to help you.


What are the benefits of ISO 20121?

There are several benefits to achieving the ISO 20121 for your Events organisation. By achieving an ISO 20121 certification and adopting event sustainability management systems within your organisation, you can bring a number of internal benefits to an organisation including:

  • Boost employee motivation, attract the best talent and improve retention.
  • Enhance reputation and strengthen relationships with key clients, suppliers, partners and other external stakeholders who hold similar values.
  • Achieve cost savings with respect to material consumption, waste and energy.
  • Reduce carbon emissions over the entire event supply chain.
  • Strengthen the position of the organisation within the community.
  • Challenges “business as usual” and drives creativity and innovation which in turn can provide organisations with a competitive edge.
  • Achieving ISO 20121 Certification means your business will now have a well-documented management system that has been implemented and executed. Having these policies and procedures in place now means that the majority of the responses to tendering questions will be easily accessible.

Publicising your commitment to sustainable events will raise your company’s profile and also lead to better community awareness of environmental activities. It will also demonstrate your commitment to the environment and provide confidence and credibility to your customers and trade partners.


ISO 20121 and the Sustainable Development Goals

The world is facing a crisis: poverty, hunger, inequality and climate change are just some of the issues we need to address.

In 2015, world leaders came together to create 17 Sustainable Development Goals (SDG’s) which aim to tackle these issues, to build a better world by 2030.

ISO 20121 can be used to meet the following goals  


Further resources


Success Stories

All of our podcasts are available on iTunes and Soundcloud. For further reading, we also have an accompanying blog for Informa’s and The Brewery’s stories.

ISO Download

Download the ISO Standards Blueprint

A step-by-step checklist for getting ISO certified

Listen to our Podcast

We have also created a podcast series for ISO 20121, listen here:

182 ISO 20121:2024 updates – What you need to know ahead of your transition
147 How Haymarket are leading the way in Sustainable Event Management with ISO 20121
iso show
What is iso 20121

What our clients have to say

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We engaged Blackmores to develop our ISO 9001, 14001, and 45001 management system from scratch. Throughout the creation and development stages of our ISO journey, Anju Punetha demonstrated remarkable patience, knowledge, and understanding as our dedicated consultant.

During our internal audit preparations, Ian Battersby’s meticulous attention to detail and thorough approach ensured we were well-prepared for our external audit, which we passed with flying colours. His guidance during the external audit was invaluable.

Based on our engagement and experience, I highly recommend the entire Blackmores team. If you’re considering pursuing ISO accreditations, Blackmores should be your first choice.

Graeme Adam

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The support and advise I get from our assigned auditors is immense. Forward planning for the following year is great and they are flexible and always willing to help.

Kalil Vandi

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“Blackmores have assisted us almost since the start of our adoption of the ISO 9001 quality standard. Their input has improved our processes since the start, and enabled our goal of continuous improvement to be achieved. The people are also extremely easy to get on with, and they really understand our business, giving us a great deal of confidence in their advice.”

David Gibson

Photon Lines Ltd
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“Blackmores are the perfect bridge between working on your ISO as an individual or company, to being audited each year.  We find that any queries we have are covered and we feel sure that we have everything as needs be before going into an external audit.”

Mandy Welsby

Jaama Ltd
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“We have been extremely impressed with the service and support provided by Blackmores.  There knowledge and assistance through out our ISO journey has been amazing!”

Philip Hannabuss

Dome Consulting
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“Blackmores have really kept us on our toes with the broad scope and level of detail they apply to our internal audit schedule. They always stay abreast of ISO standard changes and help us to adapt our processes and documents to embrace these changes accordingly. Having Blackmores shadow our external audits provides invaluable confidence and peace of mind – would highly recommend their services!”

Phil Geens

Kingsley Napley
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“Our ISO 27001 certification project has gone so well, that there was no doubt in who we were going to ask to help us with our aspirations of becoming ISO 14001 certified. It’s been an absolute pleasure working with Blackmores, and we are really looking forward to working with them for the foreseeable future.”

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Our 7 Steps to Success

The Blackmores ISO Roadmap is a proven path to go from idea to launching your ISO Management System.

Whether you choose to work with one of our ISO Consultants, our isologists, or work your own way through the process on our isology Hub, we’re certain you’ll achieve certification in no time!

We have a proven step by step process that our ISO Consultants implement as soon as our working relationship begins. We use our specialist skills and industry knowledge to determine what is already on track and where improvements can be made. We live and breathe ISO standards, we know the standards inside out so you don’t have to.

Our ISO Consultants can help you implement systems for any ISO Standard. See the full list for specialised standards here.