What is BS 10012?

Any organisation that processes personal information should ensure that it protects the privacy of the people it affects. BS 10012 provides a framework for maintaining and improving compliance with data protection requirements and good practice. The standard was revised in 2017 in recognition of the publication of the European Union General Data Protection Regulation (GDPR) and is designed to provide best practices. It covers topics such as privacy impact assessment, risk assessments, data retention and disposal, privacy by design and employee awareness training; Helping you to put policies and procedures in place to effectively manage the personal information of individuals.

Benefits to your company include

  • Easily integrated with another management system such as ISO 9001 or ISO 27001
  • Alignment with the requirements of GDPR
  • Identifies risks to personal information and puts controls in place to manage and reduce them
  • Demonstrate compliance with data protection legislation
  • Protect your organisations reputation and avoid negative publicity
  • Protect your organisation against civil and criminal liability
  • If you would like more information, we have a webinar available HERE.

The BS 10012 standard helps with

  • Supporting GDPR compliance
  • Securing personal data
  • How to manage data breaches
  • Provides a framework for a Privacy Information Management System
  • Provides requirements for privacy information controllers and processors

How can BS 10012 Certification help win more Tenders?

In a variety of industries, BS 10012 certification is now a very common demand during the PQQ (Pre-Qualifying Questionnaire) stage of the tendering process.

It can be challenging to successfully structure, format, and communicate in your tendering application document how your company controls and safeguards it’s personal information.

Achieving BS 10012 Certification means your business will now have a well-documented management system that has been implemented and executed. Having these policies and procedures in place now means that the majority of the responses to tendering questions will be easily accessible.


How we can help

Blackmores specialise in helping you to implement and maintain your BS 10012 Personal Information Management System across London, Hertfordshire and Bedfordshire, and UK-wide. We can also assist with international locations, having experience of working in 27 other countries.

  • Conduct a BS 10012 Gap Analysis – To help establish your strengths and weaknesses.
  • BS 10012 E-learning – Learn at your own pace with our online courses via the isologyhub.
  • BS 10012 isologists® – We have a skilled team of consultants to help you implement a Personal Information Security Management System. From London to the UAE, we have experience working internationally across many sectors.
  • Internal Audits – We can help you to plan and conduct Internal Audits to verify your compliance with BS 10012.
  • On-Site Support – We can provide support during External Audits carried out by Certification Bodies.
  • Request a quote for Certification – We can send a request for a quote to 3 UKAS certified Certification Bodies on your behalf. This is done free of charge on request.

Another option to support compliance is to implement the new data privacy standard ISO/IEC 27701:2019 Security techniques. This is for those organisations that are already certified to ISO 27001 as iso/iec 27701: 2019 is an Extension of iso 27001.

To discuss the implementation of ISO 27701 and for a no-obligation quote contact us.


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What our clients have to say

We engaged Blackmores to develop our ISO 9001, 14001, and 45001 management system from scratch. Throughout the creation and development stages of our ISO journey, Anju Punetha demonstrated remarkable patience, knowledge, and understanding as our dedicated consultant.

During our internal audit preparations, Ian Battersby’s meticulous attention to detail and thorough approach ensured we were well-prepared for our external audit, which we passed with flying colours. His guidance during the external audit was invaluable.

Based on our engagement and experience, I highly recommend the entire Blackmores team. If you’re considering pursuing ISO accreditations, Blackmores should be your first choice.

Graeme Adam

The support and advise I get from our assigned auditors is immense. Forward planning for the following year is great and they are flexible and always willing to help.

Kalil Vandi

“Blackmores have assisted us almost since the start of our adoption of the ISO 9001 quality standard. Their input has improved our processes since the start, and enabled our goal of continuous improvement to be achieved. The people are also extremely easy to get on with, and they really understand our business, giving us a great deal of confidence in their advice.”

David Gibson

Photon Lines Ltd

“Blackmores are the perfect bridge between working on your ISO as an individual or company, to being audited each year.  We find that any queries we have are covered and we feel sure that we have everything as needs be before going into an external audit.”

Mandy Welsby

Jaama Ltd

“We have been extremely impressed with the service and support provided by Blackmores.  There knowledge and assistance through out our ISO journey has been amazing!”

Philip Hannabuss

Dome Consulting

“Blackmores have really kept us on our toes with the broad scope and level of detail they apply to our internal audit schedule. They always stay abreast of ISO standard changes and help us to adapt our processes and documents to embrace these changes accordingly. Having Blackmores shadow our external audits provides invaluable confidence and peace of mind – would highly recommend their services!”

Phil Geens

Kingsley Napley

“Our ISO 27001 certification project has gone so well, that there was no doubt in who we were going to ask to help us with our aspirations of becoming ISO 14001 certified. It’s been an absolute pleasure working with Blackmores, and we are really looking forward to working with them for the foreseeable future.”

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Our 7 Steps to Success

The Blackmores ISO Roadmap is a proven path to go from idea to launching your ISO Management System.

Whether you choose to work with one of our ISO Consultants, our isologists, or work your own way through the process on our isology Hub, we’re certain you’ll achieve certification in no time!

We have a proven step by step process that our ISO Consultants implement as soon as our working relationship begins. We use our specialist skills and industry knowledge to determine what is already on track and where improvements can be made. We live and breathe ISO standards, we know the standards inside out so you don’t have to.

Our ISO Consultants can help you implement systems for any ISO Standard. See the full list for specialised standards here.