The creators of isology®

isology® is a world-leading proven step by step roadmap to achieve ISO certification.

Implemented for over 600 organisations with a 100% success rate, we take you from the planning and creation of your bespoke ISO System though to certification with our 7 step process.

There’s no escaping it, AI is here to stay. Over the course of 2023 we’ve seen more general and public use of popular AI tools such as ChatGPT and Gemini (previously Google Bard).

It’s now even being integrated into everyday applications such as Microsoft Word and Teams. There is no doubt that there are a lot of benefits to using AI, however, with new technology comes new risks.

So how do we address the growing concerns around AI development and use? That’s where the new Standard for AI Management Systems, ISO 42001 comes in!

Join Mel this week as she explains exactly what ISO 42001 is, who it’s applicable to, why it was created and how ISO 42001 can help businesses manage AI risks.

You’ll learn

  • What ISO 42001 AI Management Systems is
  • Who it’s applicable to
  • Why it was created
  • How ISO 42001 can help businesses manage AI risks


In this episode, we talk about:

[00:30] Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to to either sign-up or book a demo.

[02:05] Episode summary: Today we’re touching on a very topical subject – AI, and more specifically the brand new AI Management System Standard – IS0 42001. We’ll also be exploring who it’s applicable to, why it was created and how it can help businesses manage AI risks.

[03:30] What is AI? – AI – otherwise known as Artificial intelligence, as it’s most simplest description is the science of making machines think like humans.

We’ve seen a lot of AI tools be released to the public over the last year or so, tools such as ChatGPT and Google Bard. It’s already being integrated with some of the most commonly used apps and programs like Microsoft word and Teams.

In short, AI integration is here to stay, so we may as well get to grips with it and make sure we’re using it responsibly.

[05:10] What is ISO 42001? – , ISO 42001 is the first International Standard for Artificial Intelligence Management Systems, designed to help organisations implement, maintain, and improve AI management practices.

It was jointly published in December 2023 by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC).

The emphasis of ISO 42001 is on integrating an AI Management System with an organisations existing management system – i.e. ISO 9001 or ISO 27001 compliant management systems.

Interestingly, a lot of the specific mentions of Artificial Intelligence and Machine Learning are within the Annexes rather than the body of the Standard. The Standard itself is very similar to ISO 27001 in that it’s mostly about what organisations should be doing to manage computer systems regardless of any AI components.

[08:00] The 4 Annexes of ISO 42001:

Annex A: This acts as a Management guide for AI system development, with a focus on trustworthiness.

Annex B: This provides implementation guidance for AI controls, with specific measures for Artificial intelligence and Machine Learning – if you’d like to learn more about the difference between the two, go back and listen to episode 135.

Annex C: Which addresses AI-related organisational objectives and risk sources.

Annex D: This one is about the domains and sectors in which an AI system may be used. It also addresses certification, and we’re pleased to see that it actively encourages the use of third-party conformity assessment. This just ensures that your AI claims have more validity.

[09:15] Who is ISO 42001 applicable to? – Those annex descriptions may have you assuming that this Standard is only applicable to organisations developing AI technology but in actuality it’s applicable to any organisation who is involved in developing, deploying OR Using AI systems.

So if you’re a company who is only utilising AI in your day to day activities, it’s still very much applicable to you!

[10:20] Join the isologyhub and get access to limitless ISO resources  – From as little as £99 a month, you can have unlimited access to hundreds of online training courses and achieve certification for completion of courses along the way, which will take you from learner to practitioner to leader in no time. Simply head on over to the isologyhub to sign-up or book a demo.

[12:25] Why was ISO 42001 created?:

  • To address the unprecedented rapid growth of AI and all the risks that come with this new technology.
  • To ensure that AI development and use are trustworthy and above all, ethical.
  • The public are also reasonably wary of this new technology, so ISO 42001 aims to help build more public trust and confidence in the future use of AI .
  • ISO 42001 acts as guidance for organisations on exactly how to integrate AI Management controls with their existing systems.

[14:05] AI risks you should be aware of – This isn’t an exhaustive list, as the technology develops, more risks will become known. However, as of the start of 2024, you should be aware of:

Inaccurate information – Many of the chat bots and public AI tools are trained on publicly available information, and as we all know, not everything on the internet is true. So the output from these chat bots will need to be checked and verified by a person before being used or published.

AI bias – Studies have proven that AI results can still be bias. As all the data fed into it is all based on existing information, it still presents the issue of a lack of information from underrepresented groups, or existing bias based on existing data.

Time sensitivity – Not all AI use live data sets. Google Bard does, however Chat GPT is only accurate up until 2021. So double check whichever tool you’re using to make sure the information it produces is up-to-date.

Plagiarism – Data gathered using AI came from somewhere! If you simply copy and paste information provided by AI platforms, there’s a chance you may be plagiarising existing content. Be sure to just use AI as a starting point!

Security risks – Use of AI can expose you to additional security risks, For example, malicious actors could send someone an email with a hidden prompt injection in it. If the receiver happened to use an AI virtual assistant, the attacker might be able to manipulate it into sending the attacker personal information from the victim’s emails.

Data Poisoning – AI uses large data sets to train its models, and we currently rely on these data sets being relatively accurate. However, researchers have found that it’s possible to poison data sets – so in future, AI may not be very reliable if preventative measures aren’t put in place by AI developers.

[17:45] How can ISO 42001 help business manage these risks? – Above all, it provides a structured approach to identify, assess, and mitigate AI risks. ISO 42001 includes the guidance needed to put this in place from the start to ensure you don’t fall prey to the risks mentioned, with a view to monitor and update to address new risks in future.

It promotes transparency and accountability throughout the AI life cycle.

It helps ensure fairness, non-discrimination, and respect for human rights in AI development and deployment.

It will help minimise potential legal and ethical liabilities associated with AI. The UK’s current GDPR and Data Protection Act can loosely cover aspects of AI, depending on how the terminology is applied, but there are already dedicated AI based regulations being developed within the EU which will likely be adopted by the UK. 

It can foster innovation and accelerate adoption of responsible AI practices.

And lastly, it provides a common language and framework for collaboration on AI projects.

[21:35] Don’t miss out on our ISO 42001 webinar – We’re partnering with PJR to bring you a 2-part webinar series on ISO 42001. Catch the first part on the 5th March 2024 at 3pm GMT, register your interest here.

If you’d like to book a demo for the isologyhub, simply contact us and we’d be happy to give you a tour.

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

Subscribe to keep up-to-date with our latest episodes:

Stitcher | Spotify | YouTube |iTunes | Soundcloud | Mailing List

ISOlogist logo

Consultancy service

Let us do it for you

ISOlogy hub logo

Online membership

DIY with our isologyhub

About Blackmores

Our 7 Steps to Success

The Blackmores ISO Roadmap is a proven path to go from idea to launching your ISO Management System.

Whether you choose to work with one of our isologist consultants or work your own way through the process on our isology Hub, we’re certain you’ll achieve certification in no time!

What our clients have to say

We engaged Blackmores to develop our ISO 9001, 14001, and 45001 management system from scratch. Throughout the creation and development stages of our ISO journey, Anju Punetha demonstrated remarkable patience, knowledge, and understanding as our dedicated consultant.

During our internal audit preparations, Ian Battersby’s meticulous attention to detail and thorough approach ensured we were well-prepared for our external audit, which we passed with flying colours. His guidance during the external audit was invaluable.

Based on our engagement and experience, I highly recommend the entire Blackmores team. If you’re considering pursuing ISO accreditations, Blackmores should be your first choice.

Graeme Adam

The support and advise I get from our assigned auditors is immense. Forward planning for the following year is great and they are flexible and always willing to help.

Kalil Vandi

“Blackmores have assisted us almost since the start of our adoption of the ISO 9001 quality standard. Their input has improved our processes since the start, and enabled our goal of continuous improvement to be achieved. The people are also extremely easy to get on with, and they really understand our business, giving us a great deal of confidence in their advice.”

David Gibson

Photon Lines Ltd

“Blackmores are the perfect bridge between working on your ISO as an individual or company, to being audited each year.  We find that any queries we have are covered and we feel sure that we have everything as needs be before going into an external audit.”

Mandy Welsby

Jaama Ltd

“We have been extremely impressed with the service and support provided by Blackmores.  There knowledge and assistance through out our ISO journey has been amazing!”

Philip Hannabuss

Dome Consulting

“Blackmores have really kept us on our toes with the broad scope and level of detail they apply to our internal audit schedule. They always stay abreast of ISO standard changes and help us to adapt our processes and documents to embrace these changes accordingly. Having Blackmores shadow our external audits provides invaluable confidence and peace of mind – would highly recommend their services!”

Phil Geens

Kingsley Napley

“Our ISO 27001 certification project has gone so well, that there was no doubt in who we were going to ask to help us with our aspirations of becoming ISO 14001 certified. It’s been an absolute pleasure working with Blackmores, and we are really looking forward to working with them for the foreseeable future.”


Trusted by leading organisations across all sectors, we support companies of all sizes in any location.

Are you ready to start your ISO journey?

ISO Show

Listen to our Podcast

Welcome to the ISO Show podcast, dispelling myths and sharing tips for success to improve your business with ISO Standards. Join us to hear interviews with successful business leaders as they share their ISO journey with you.

Get top tips via audio master classes “ISO Steps to Success” on the most popular ISO Standards.


Carbonology logo

Ready to go carbon neutral... And achieve ISO Standards?

Welcome to Carbonology®

The proven method for achieving your carbon goals, aligned with ISO 14064 (carbon verification) and PAS 2060 (carbon neutrality)

Blackmores Carbon Neutral       Blackmores Carbon Footprint