What to expect from an audit
Auditing is a required element for any BS/ISO Standard. It is the mechanism for checking that the system is performing as expected and that the
organisation is complying with the stated requirements (of both the Standard, and your own procedures), and they will gather evidence to substantiate any
findings. Audits should be viewed as the opportunity to fine tune your management system in order for it to deliver your desired results.
Anything raised at either an internal or formal external audit is an opportunity for improvement.
Auditors will prepare a report of their findings and discuss these with the auditees at the time of the audit – there shouldn’t ever be any surprises in
the report! For internal audits, the auditor will also provide recommendations on how to action any findings. Together with objectives and targets, audits
will help to drive the management system forward and ensure it evolves with the business.