Blackmores ISO Consultancy Service: The creators of isology®

isology® is a world-leading proven step by step roadmap. Work with our ISO consultants to achieve your certification.

Our ISO consultants have worked with over 600 organisations with a 100% success rate. We take you from the planning and creation of your bespoke ISO System though to certification with our 7 step ISO Consultancy process.

This episode is part 2 of our 3-part series on Management Review, explaining how to conduct Management Reviews and what you should include in them

Today, Mel looks at the three different ways you can deliver a management review, what you need to consider when planning a management review and the key aspects of what to include in your management review report.

You’ll learn

  • How to plan your management review.
  • What information you need to include in your management review.
  • The different styles of a management review.
  • Key aspects of what to include in your management review report.
  • How frequently you should have a management review.
  • How to inspire confidence when chairing a management review meeting.

Resources

In this episode, we talk about:

[01:30] What you need to consider when planning a management review.

[03:20] The different ways to deliver a management review.

[06:10] Facilitating a management review and emphasising continual improvement.

[06:47] Different inputs you can include in the management review.

[07:45] Chairing a meeting and how to inspire confidence during management review meetings.

[08:55] Key aspects of what to include in your management review report.

[10:05] The purpose of a management review.

[10:34] The importance of transferring agreed actions into deliverable continuable improvement.

For members of the isologyhub, we have a few Management Review templates available for download.

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

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This episode is the final part of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral.

This time, our resident Carbonologist David Algar is talking through the seventh step of the Carbonology process, ‘Declare’.

David explains the purpose of a formal declaration, different ways companies can make their declaration, and the different ways you can promote your achievement of carbon neutrality.

You’ll learn

  • The purpose of a formal declaration.
  • The key outcomes of the ‘Declare’ step.
  • The different ways you can make a declaration.
  • The pros and cons of doing your declaration internally.
  • How long your declaration is valid for.
  • Ways to promote achieving carbon neutrality.

Resources

In this episode, we talk about:

[01:56] A recap of the 7 steps to carbonology.

[04:02] The purpose of having a formal declaration.

[04:57] What the formal declaration involves.

[06:55] Different ways to make a declaration and which one’s most popular.

[08:31] How long your declaration is valid for.

[09:20] The importance of having an unambiguous declaration.

[10:07] The key outcomes and deliverables of the ‘Declare’ step.

[10:43] How publicised your Qualifying Explanatory Statement should be.

[11:27] Ways to promote achieving carbon neutrality.

[13:42] What companies tend to do after achieving carbon neutrality.

[14:23] Why it’s easier making a declaration in the second year.

[15:15] How to find out more information about the 7 step methodology.

[16:02] The importance of data.

If you need assistance with implementing ISO 14064, PAS 2060, or another standard – Contact the Carbonologyhub

Don’t forget to download your free ‘Getting Started with Carbonology’ Checklist here:

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

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This episode is Part 5 of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral.

This time, our resident Carbonologist David Algar is talking through the fifth step of the Carbonology process, ‘Re-quantify’.

David explains why it’s important to recalculate your emissions after measures have been put in place from the Reduce stage, what to do if you’re not hitting your targets, and how the ‘Re-quantification’ stage can help your public image.

You’ll learn

  • What ‘Re-quantification’ is.
  • Why ‘Re-quantification’ is so important.
  • Ways to identify how specific areas of your business have performed.
  • What to do if you’re not hitting targets.
  • How to follow a carbon reduction plan while in a state of growth.
  • How the ‘Re-quantification’ stage can help your public image.

Resources

In this episode, we talk about:

[01:05] The seven steps of carbonology.

[01:32] Why it’s so important to ‘re-quantify’.

[02:31] The real purpose of the ‘re-quantification’ stage.

[05:16] How to feel if you’re not hitting your targets.

[05:50] The importance of consistency, accuracy, and transparency in ISO 14064 and PAS 2060.

[07:20] How to follow a carbon reduction plan while in a state of growth.

[08:34] The key outcomes and deliverables in your ‘Re-quantification’ stage.

[09:30] Our free carbon neutral checklist.

Download your free Carbonology Checklist here:

If you need assistance with implementing ISO 14064, PAS 2060, or another standard – Contact us!

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

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This episode is Part 4 of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral.

This time, our resident Carbonologist David Algar is talking through the fourth step of the Carbonology process, ‘Reduce’.

David explains how we can put our Carbon Reduction Plan into action so we can see clear tangible results in our reductions, and the benefits this brings to organisations and their employees.

You’ll learn

  • How the ‘Reduce’ phase in the Carbonology process works.
  • How to monitor how successful your initiatives are.
  • The importance of communicating your reduction plan to your staff.
  • How to get your staff excited about your carbon reduction plan.
  • The value of externally communicating your commitment to carbon reduction.
  • How having a sustainability group can help your business.

Resources

In this episode, we talk about:

[03:05] The ‘reduce’ phase of the Carbonology process.

[04:36] The need to make your staff aware of your carbon reduction plan.

[05:13] How to best manage communications with staff around carbon reductions.

[06:36] How a carbon reduction plan can be beneficial for an organisation and their staff.

[07:26] How to best monitor the success of your initiatives and the benefits this has.

[11:11] The benefits of reducing your carbon footprint rather than offsetting it.

If you need assistance with implementing ISO 14064, PAS 2060, or another standard – Contact us!

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

Subscribe to keep up-to-date with our latest episodes:

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This episode is the second of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral.

We’re joined by our resident Carbonologist David Algar to talk through the second step of the Carbonology process, Quantify.

What does the Quantify Step entail?

Calculating your emissions : This will be carried out for Scope 1 2 and 3 emissions.

  • Scope 1 refers to sources you own, and are direct emissions from combustion or fugitive emissions from systems that contain GHGs, so gases that have escaped from somewhere they shouldn’t have such as an AC system.
  • Scope 2 are emissions from imported energy, this refers to electricity for most organisations but can also include steam, heating and cooling. For ISO 14064 and PAS 2060 you’ll need to quantify 100% of the Scope 1 and 2 emissions within boundaries
  • Scope 3 refers to all other indirect emissions from sources you don’t own or necessarily have control over. For example business travel in vehicles your staff own. Scope 3 makes up the majority of emissions for most organisations and is generally more complex to gather data for.

What information do you need to quantify your emissions?

You’ll need to collect and process data. This can be:

  • Activity or financial data on a specific source. Common examples include utilities bills, meter readings and expense reports for business travel or fright
  • Interviews and surveys. For instance a survey to better understand how staff commute to work, or the proportion of staff that work from home.

Why is Transparency so important?

There are 6 key principles of ISO 14064, but one David is particularly mindful of is Transparency.

  • Ultimately your work will be made publicly available, and not everyone may agree with your methods, but you’ll need to record all estimates, assumptions, exclusions, and uncertainties associated with your methods. As well as generally being good practice, being transparent allows the end user of the work you produce to make informed decisions with a reasonable degree of confidence.

So what’s the purpose of quantification?

As well as giving you a total footprint for a specific time period, calculating your carbon footprint will enable you to do a few things:

  • Firstly you’ll be able to see what are the most emission-intense areas of your organisation, i.e. where the emissions are coming from, whether this is a specific location, or activity or even department
  • Secondly, by using this information you will be able to prioritise the areas that need to have their emissions reduced. This will form the basis of your Carbon Footprint Management Plan which we will go into more detail on in the next few episodes.

What are the Outcome and Deliverables?

One outcome of this exercise is a GHG Inventory. This is a requirement of ISO 14064 and put simply, is a big list of categorised emission sources, and the specific GHGs they produce. Here you’ll also list all emission conversion factors you used to turn activity data into tonnes of specific GHGs.

Another useful outcome is that you’ll be able to instantly and credibly respond to any tenders that require you present green credentials. As we’ve mentioned in previous podcasts, in the UK it is now a requirement for most large public sector contracts for the tendering organisation to outline its emissions.

Being able to easily present your carbon footprint to a potential tender could help in winning new business, particularly if you’ve completed this in line with an international recognised standard

Join us next week as we move onto the next step, Commit.

If you need assistance with implementing ISO 14064, PAS 2060, or another standard – Contact us!

David Algar is also available for a free Carbonology consultation until the end of March – Book your slot Here

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

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This episode is the first of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral.

We’re joined by our resident Carbonologist David Algar to talk through the first step of the Carbonology process, Define.

David explains why the define stage is so important, what it entails, and how it works.

You’ll learn

  • The seven steps in Carbonology.
  • The importance of defining your carbon output.
  • How to get a better understanding of your emissions.
  • The recommended approach to define the subject and boundaries.
  • How to write the introduction for your QES.
  • How to become carbon neutral.

Resources

In this episode, we talk about:

[02:38] What the seven steps of Carbonology are.

[03:08] The first step to becoming carbon neutral.

[03:52] How the define stage in Carbonology works.

[04:42] What Carbonology boundaries in an organisation may look like.

[06:20] The importance of identifying the people involved with Carbonology work.

[07:00] The type of people that are normally involved with managing the Carbonology standards in a business.

[08:25] How organisations can determine the selection of the subject.

[09:49] Why it’s important to clearly define the subject and your boundaries.

[10:33] The recommended approach to define the subject and boundaries.

[12:17] The outcomes and deliverables that are provided through the define stage.

[13:35] Who the Qualifying Explanatory Statement has to be shared with.

If you need assistance with implementing ISO 14064, PAS 2060, or another standard – Contact us!

David Algar is also available for a free Carbonology consultation until the end of March – Book your slot Here

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

Subscribe to keep up-to-date with our latest episodes:

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This episode we’re joined by the Founder of Slip Safety Services, and host of ‘The Safety and Risk Success Podcast’ Christian Harris to talk about how Chris got into the business, the seriousness of slips, trips, and falls for both employers and employees, and the four main costs of Health and Safety.

Slips and trips cost UK employers approximately £512 million per year in lost production and other costs and are the leading cause of workplace injuries.

Christian explains how the UK court system works for criminal health and safety offences, why safety is such a key foundation of an organizations success, and how creating a better safety culture can increase a company’s profitability.

You’ll learn

  • How Christian got into the health and safety industry.
  • The seriousness of Slips, Trips and Falls injuries to individuals.
  • The cost of Slips, Trips, and Falls to employers.
  • The average claims from Slips, Trips, and Falls.
  • How creating a better safety culture can increase the profitability of a company.
  • Why safety is such a key foundation of an organisations success.
  • The 6-figure fines UK organisations have faced in recent years.
  • How the UK court system works for criminal health and safety offences.

Resources

In this episode, we talk about:

[02:45] How Christian went from being a management consultant to becoming a safety specialist.

[03:51] The health and safety incident that changed Christian’s life.

[06:40] The psychological effect of living through an accident and how the incident has shaped the work Christian does.

[08:30] The four financial costs involved with Slips, Trips, and Falls.

[11:26] How the UK court system works for criminal health and safety offences.

[13:20] The criminal costs of accidents and how much money is claimed each year.

[15:13] The percentage of claims that get paid out.

[16:15] The difference between manual handling and Slips, Trips, and Falls.

[17:23] The positive benefits of creating a better safety culture.

[21:28] The slip safety scorecard and how you can access it.

If you need assistance with implementing ISO 45001, ISO 45003, or another standard – Contact us!

If you’d like to get in touch with Christian – feel free to connect on LinkedIn.

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

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This episode, we’re joined by Transformational Marketing Strategist, Podcaster, and Speaker Jürgen Strauss to talk about ISO 9001, and how businesses can identify their ideal client.

All businesses need customers and they need to understand who their ideal client would be, as only then can you clearly identify what your ideal clients needs are.

Jürgen explains how to identify your ideal client, how using an empathy map can assist with this, and how this all influences your marketing strategy.

You’ll learn

  • Why every business needs to have a model of their ideal client.
  • How to understand who the ideal customer for your business is.
  • Why mapping out your customer journey is so important.
  • Ways you can build a relationship with your clients through an empathy map.
  • When it’s right to turn business away and how to reject customers.
  • Why customer journeys are important from a marketing perspective.
  • Why it’s important to document every process and system in your business.

Resources

In this episode, we talk about:

[02:37] How Jürgen Strauss was involved in ISO 9001 implementation and how it helped him improve his business efficiency.

[04:20] How Jürgen developed his podcast based on the principles of ISO 9001.

[06:15] The global audience you can reach through podcasting.

[07:27] What makes a ‘dream customer’ and how Jürgen reaches them through his podcast.

[09:00] Why it’s important to have an ideal client for your business.

[12:23] How to identify who your ideal client is and what they’re needs are.

[14:23] What an Empathy map is and how the tool can help you locate your dream client.

[18:42] How an Empathy map helps you truly understand your customers.

[22:36] How to reject a client that you don’t want to work with.

[24:13] Why it’s important to identify what the customer journey is and how it relates to marketing.

[28:35] The circular nature of the customer journey.

[30:22] The importance of creating processes and systems, and common resistance points people have with creating an ideal client profile.

Contact Jürgen on LinkedIn

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

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This episode, we’re joined by Paul Robinson our Managing Consultant at Blackmores to talk about ISO 50001 – the Energy Management Standard.

Paul gives us some guidance and advice on how to audit and implement this standard effectively and how you can make improvements in your energy management.

We also talk about some common techniques to reduce energy consumption, how to increase a buildings energy efficiency, and how to monitor if equipment is being used in line with good practice.

You’ll learn

  • How to make improvements in your energy management.
  • How to implement the energy management standard ISO 50001.
  • The purpose and benefits of carrying out internal audits.
  • Common techniques to reduce energy consumption.
  • How to increase a buildings energy efficiency.
  • Why everyone should switch to LED lights.

Resources

In this episode, we talk about:

[02:25] The purpose and benefits of carrying out internal audits.

[03:31] Benefits data centres have had as a result of auditing.

[04:45] How an organization can set up a robust audit programme.

[07:23] The impact a building’s design has on its energy efficiency and how this can be improved.

[10:16] The importance of monitoring systems and the power of automation.

[11:59] How to know which maintenance companies to work with.

[13:13] How to know if equipment is being used with good practice.

[15:26] The benefits of raising opportunities of improvement to management.

[17:59] Common opportunities for businesses to improve their energy management.

[21:24] Evidence you expect to see when carrying out an ISO 50001 audit.

If you need assistance with implementing ISO 50001 or another standard – Contact us!

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

Subscribe to keep up-to-date with our latest episodes:

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We’re diving further into sustainability and best practices today as Mel is joined by Kit Oung who is a leading energy consultant with a wealth of experience spanning the last 25 years.

Kit is an energy and resource efficiency practitioner, consultant, trainer, and author on the subject of energy and resource efficiency; operational excellence, and triple bottom line.

Notable engagements include: designing regulations in the UK (energy and climate change regulations); Sharjah, UAE (mandatory Health and Safety awareness), and Singapore (waste regulation); drafting guidebooks on integrated management systems (ISO), energy efficiency (UNEP), ISO 50001 (ISO/UNIDO) and promoting of good governance in energy, environment, and health safety in India, Zambia, UAE, Qatar, Saudi Arabia, Oman, and Nigeria.

Kit is the author of Energy Management in Business: The Manager’s Guide to Maximising and Sustaining Energy Reduction (Gower, 2013), and coauthor of Best Practices and Case Studies for Industrial Energy Efficiency Improvement (UNEP, 2016). He also assisted in the technical review of ISO 50001: Energy management systems – A practical guide for SMEs (ISO, 2015).

Kit serves on IChemE’s Congress, IChemE’s Energy Community of Practice, IChemE’s annual sustainability awards judging panel, UNIDO’s global energy management leadership awards judging panel, and take part in developing National, Regional and International standards. He chaired ISO 14002-2 (current), ISO 50002 (current), PAS51215, EN16247-3, and participated in the development of ISO 14001 series, ISO 50001 series, and EN16247 series of standards.

Today, we’re looking at how to make energy sustainability strategies actionable, what the drivers for energy sustainability are, and how we can gain and maintain management commitment in sustainable energy practices. We’ll also have a sneak peak into Kit’s upcoming book: People, Planet, Profit: Environmentally and Socially Sustainable Business Strategies (Which you can pre-order! Link available under Resources)

You’ll learn

  • The importance of leaders, managers and engineers all playing their parts in sustainability strategies.
  • What needs to be in place for sustainability strategies to be actionable.
  • How the drivers for energy sustainability differ in different geographical locations.
  • The extent of the destruction of our forests and seas and why we aren’t doing anything about it.
  • Different low cost fuel saving technologies.
  • How to gain and maintain management commitment in sustainable energy practices.
  • How to break down your energy consumption and make it visible
  • The psychological benefits of celebration.

Resources

In this episode, we talk about:

[02:12] Kit’s experience in working with energy management and sustainable initiatives.

[05:48] Key aspects that need to be in place for a sustainability strategy to be actionable and have real influence on a company’s products and services.

[10:40] A case study of how British Airways has integrated sustainability into their business structure.

[15:15] The main drivers of sustainability practices in the Middle East.

[17:12] What inspired Kit to write his new book – People, Planet, Profit: Environmentally and Socially Sustainable Business Strategies

[21:20] Low cost technologies businesses can use to reduce their energy consumption.

[23:48] The three elements you need in an organisation to effectively control your energy consumption.

[25:40] How to gain and maintain management commitment.

[28:30] The importance of understanding every aspect of an organisation’s processes and the hidden costs around waste materials.

[32:34] The importance of measuring consumption of resources and benchmarking.

[34:16] How to break down your energy consumption and make it visible.

[38:26] How external providers can help companies with the technical aspect of the data.

[40:48] How to break down implementation barriers in companies.

[47:03] The psychological benefits of celebration.

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

Subscribe to keep up-to-date with our latest episodes:

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Hayden Morgan –
Director of Morgan Green Advisory

Today we’re joined by the Director of Morgan Green Advisory, Hayden Morgan.

Hayden is an independent consultant with a mission to enable a sustainable, lower-carbon future.

He has been pioneering sustainability within the finance sector for almost 25 years, and provides award-winning insights and solutions, focusing on transitioning to beneficial outcomes.

Today we talk about sustainable finance and the work Hayden is doing with leading experts from over 25 countries to develop the new global sustainability standard for financial organisations ISO 32210…

You’ll learn

  • What sustainable finance is and how it works.
  • The best way to get involved with the ISO 32210 standard.
  • The need for a standardised label for sustainable infrastructure.
  • The benefits of implementing the new ISO 32210 standard.
  • When ISO 32210 will be available for organisations to implement.
  • The rise of climate risk strategies in financial markets.

Resources

In this episode, we talk about:

[02:24] How Hayden got involved in working in global sustainability.

[04:05] The work Hayden’s been doing on the new sustainable finance standard.

[04:56] How you can get involved with the new ISO 32210 standard.

[06:48] Hayden’s involvement advising the world bank around the development of a label for sustainable infrastructure.

[10:42] The pilot projects taking part in a sustainable infrastructure label.

[11:51] What sustainable finance is.

[12:39] The principles of the ISO 32210 standard and how it complements other requirements.

[15:30] The implementation guidance for ISO 32210’s principles.

[17:09] The best practice resources that will be available to help people implement the standard.

[18:17] The benefits of implementing the ISO 32210 standard.

[22:16] The plans for the standard and the expected launch date for the ISO 32210 standard.

[23:41] The sustainable integration work and climate risk strategies Hayden works on at Morgan Green Advisory.

If you need assistance with implementing ISO 32210 or another standard – Contact us!

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

Subscribe to keep up-to-date with our latest episodes: Stitcher | Spotify | YouTube | iTunes | Soundcloud

We’re joined again by Paul Robinson, Managing Consultant at Blackmores. Last week Paul summarised the importance of energy management and introduced us to ISO 50001. This week, he delves deeper into the individual clauses of the Standard to break down what’s required in a typical Energy Management System.

What you’ll learn:

  • The main clauses and requirements of ISO 50001
  • Examples of ISO 50001’s application in other Businesses based on Paul’s experience

What are the main clauses of ISO 50001?

ISO 50001 has been aligned with the Annex SL format since 2018 so that it may be more easily integrated with other ISO Standards. The clauses are as follows:

  • Clauses 1, 2 and 3 – These are all explanatory clauses, starting with the scope, then Normative References and lastly Terms and Definitions.
  • Clause 4 – Context of the Organisation: Here you would define the scope and boundaries of your energy management system and understanding the processes affected. This includes looking at your energy inputs and outputs. You’ll also address any energy issues that affect you and interested parties involved.
  • Clause 5 – Leadership: This refers to Top Management commitment, which is necessary if you want your energy management system to be successful. They will need to provide resources required to implement an energy policy, and to define roles and responsibilities.
  • Clause 6 – Planning: This is a central pillar behind every Energy Management System as it talks about strategic and tactical considerations. This includes high-level issues, the needs and expectations of interested parties and the risks and opportunities associated with them in an energy context. This clause also includes an Energy Review, which will help you build a picture of your energy sources and current consumption. From that you can start setting your Objectives and Targets and actions going forward using energy baselines and energy performance indicators established from the Energy Review.
  • Clause 7 – Support: This clause talks about provision of resources, competencies, awareness, communication and documented information required for energy management.
  • Clause 8 – Operation: This is where operational controls are defined to help you manage your energy effectively. It also covers design and procurement, which means procuring of energy, consuming assets and having effective processes in place to ensure energy is a key consideration when making infrastructure changes.
  • Clause 9 – Performance Evaluation: ISO 50001 is very data driven and clause 9 states the requirements for monitoring and measurement of your energy use, which will be used to demonstrate your improvement in energy efficiency. This clause also covers Internal Audits and Management Review to ensure the Management System is performing effectively.
  • Clause 10 – Improvement: This clause talks about taking opportunities that drive continual improvement in the Management System, but also recognizing that sometimes things go wrong. It also addresses significant deviations and a structure to investigate and correct those deviations to keep the management system on track.

What can go wrong?:

Based on his experience, Paul highlighted some issues he’s seen in existing Management Systems:

  • Not aligning an Energy Management system with Company Objectives
  • Lack of financial resources
  • Having the Management system built and run by only one person – This becomes a single point of failure
  • Confusion in responding to energy deviations – lack of communication of a process to correct non-conformities
  • Rushed creation – Energy Management Systems created in a short span of time may not be properly embedded into the business and can lead to the issues listed above.

That’s it from Paul this week! For further information on ISO 50001, visit our Standards page Here. We also have an ISO 50001 Handbook available to members of the isologyhub, sign up here to grab a copy.

If you’re just getting started with ISO, we do have a free ISO Blueprint available for download to help you to plan, create, launch and get certified to ISO Standards.

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

Subscribe to keep up-to-date with our latest episodes:

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Today we’re joined by Paul Robinson, Managing Consultant at Blackmores. Paul is here to introduce the Energy Management Standard, ISO 50001, why it’s important and give you an overview of its basic structure.

What you’ll learn:

  • Why energy management is so critical in the current climate crisis
  • The main purpose of ISO 50001
  • A summary of the clauses within ISO 50001

Why have an Energy Management Standard?

There’s a big focus on trying to maintain global warming to that 1.5 degrees increase. Right now, we’re failing on that. In order to get this back on track we need to consider our current energy consumption. During COP26 we heard a lot about phasing out coal power, unfortunately there are some countries who are resistant to that and as a result have had the requirements watered down. Regardless, energy use continues to rise as does the demand.

Energy Management is particularly relevant for organisations who want to measure their impact and put measures in place to reduce their environmental footprint.

Why is it so important to restrict Global Warming to 1.5 degrees?

It’s literally the difference between survival. We’re at a tipping point now, failing to stick to this 1.5 degrees will result in rising sea levels and rising temperatures. Paul shares his experience working in Cyprus where it’s not uncommon now for the temperature to reach 45 degrees. This isn’t sustainable and it will get to the point where it’s difficult for humans to survive if we keep going at this rate. 

What is the main purpose of ISO 50001?

ISO 50001 includes continually improving energy performance, energy efficiency, energy use and energy consumption. Building an energy management system will help you to understand, monitor and measure your use of energy, and like most other ISO’s, continual improvement is at the heart of ISO 50001. Key factors it addresses are energy performance, energy efficiency and energy consumption.

What are the main clauses of ISO 50001?

ISO 50001 went through it’s latest revision in 2018, aligning it with the Annex SL format that many other ISO’s use. The clauses are as follows:

  • Clauses 1, 2 and 3Explanatory clauses
  • Clause 4 – Context of the Organisation
  • Clause 5 – Leadership
  • Clause 6 – Planning
  • Clause 7 – Support
  • Clause 8 – Operation
  • Clause 9 – Performance Evaluation
  • Clause 10 – Improvement

That’s it from Paul this week! Join us next week as Paul breaks down each clause of the Standard and how it can be applied. For further information on ISO 50001, visit our Standards page Here. We also have an ISO 50001 Handbook available to members of the isologyhub, sign up here to grab a copy.

If you’re just getting started with ISO, we do have a free ISO Blueprint available for download to help you to plan, create, launch and get certified to ISO Standards.

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This week Mel and Darren delve into the different factors that can impact on workers Mental Health:

Aspects of how work is organised:

Remote and isolated work

  • Working in locations that are far from home, family, friends and usual support networks
  • Working alone in non-remote locations without social/human interaction
  • Working in private homes

Workload and work pace

  • Work overload or underload
  • High levels of time pressure
  • Continually subject to deadlines
  • Machine pacing
  • High level of repetitive work

Working hours and schedule

  • Lack of variety of work
  • Shift work
  • Inflexible work schedules
  • Unpredictable hours
  • Long or unsociable hours
  • Fragmented work or work that is not meaningful
  • Continual requirements to complete work at short notice

Job security and precarious work

  • Uncertainty regarding work availability, including work without set hours
  • Possibility of redundancy or temporary loss of work with reduced pay
  • Low-paid or insecure employment, including non-standard employment
  • Working in situations that are not properly covered or protected by labour law or social protection

Social Factors at work:

Interpersonal relationships

  • Poor communication, including poor information sharing
  • Poor relationships between managers or others that workers interact with
  • Interpersonal conflict
  • Harassment, bullying, victimization
  • Lack of social support
  • Unequal power relationships between dominant and non-dominant groups of workers
  • Social or physical isolation

Leadership

  • Lack of clear vision and objectives
  • Management style unsuited to the nature of the work and its demand
  • Failing to listen or only casually listening to complaints and suggestions
  • Withholding information
  • Providing inadequate communication and support
  • Lack of accountability
  • Lack of fairness
  • Inconsistent and poor decision-making practices
  • Abuse or misuse of power

Organizational/workgroup culture

  • Poor communication
  • Low levels of support for problem-solving and personal development
  • Lack of definition of, or agreement on, organisational objectives
  • Inconsistent and untimely application of policies and procedures, unfair decision-making
  • Recognition and reward
  • Imbalance between workers’ effort and formal and informal recognition and reward
  • Lack of appropriate acknowledgement and appreciation of workers’ efforts in a fair and timely manner

Career development

  • Career stagnation and uncertainty, under-promotion or over-promotion, lack of opportunity for skill development

Support

  • Lack of support from supervisors and co-workers
  • Lack of access to support services
  • Lack of information/training to support work performance

Supervision

  • Lack of constructive performance feedback and evaluation processes
  • Lack of encouragement/acknowledgement
  • Lack of communication
  • Lack of shared organisational vision and clear objectives
  • Lack of support and/or resources to facilitate improvements in performance
  • Lack of fairness
  • Misuse of digital surveillance

Civility and respect

  • Lack of trust, honesty, respect, civility and fairness
  • Lack of respect and consideration in interactions among workers, as well as with customers, clients and the public

Work/life balance

  • Work tasks, roles, schedules or expectations that cause workers to continue working in their own time
  • Conflicting demands of work and home
  • Work that impacts the workers’ ability to recover

Violence at work

  • Incidents involving an explicit or implicit challenge to health, safety or well-being at work; violence can be internal, external or client initiated, e.g.:
  • Abuse
  • Threats
  • Assault (physical, verbal or sexual)
  • Gender-based violence

Harassment

Unwanted, offensive, intimidating behaviours (sexual or non-sexual in nature) which relate to one or more specific characteristic of the targeted individual, e.g.

  • Race
  • Gender identity
  • Religion or belief
  • Sexual orientation
  • Disability
  • Age

Bullying and victimization

Repeated (more than once) unreasonable behaviours which can present a risk to health, safety and well-being at work; behaviours can be overt or covert, e.g.

  • Social or physical isolation
  • Assigning meaningless or unfavourable tasks
  • Name-calling, insults and intimidation
  • Undermining behaviour
  • Undue public criticism
  • Withholding information or resources critical for one’s job
  • Malicious rumours or gossiping
  • Assigning impossible deadlines

Work environment, equipment and hazardous tasks

Work environment, equipment and hazardous tasks

  • Inadequate equipment availability, suitability, reliability, maintenance or repair
  • Poor workplace conditions such as lack of space, poor lighting and excessive noise
  • Lack of the necessary tools, equipment or other resources to complete work tasks
  • Working in extreme conditions or situations
  • Working in unstable environments such as conflict zones

How can we identify psychological hazards in our workplaces?

There are several ways that the organization can identify psychosocial hazards, this can include (but not limited to):

  • Through reviews of job descriptions
  • Analysing tasks, schedules and locations
  • Consulting with workers, clients and other interested parties
  • Analysing performance evaluations, standardized questionnaires, audits, etc.

Further Resource:

Download a copy of our ISO 45003 Whitepaper here:

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The Importance of Mental Health:

  • Mental health can influence how we think and feel about ourselves and others as well as we interpret events.
  • It affects our capacity to learn, communicate and to form, sustain and end relationships, influencing our ability to cope with change, transition and life events
  • Good mental health is as important as good physical health to our life and wellbeing
  • Work plays an important part in our health (both physical and mental). People who are in work are, overall, healthier and happier. But sometimes work can have a negative impact on our health
  • At work we should aim to create an environment which fosters good mental health and eliminates or minimises a work environment which can have a negative impact on mental health.

Who’s most at risk?

Identification of who could be harmed or at risk of harm psychologically can be complex, with varying factors, including (but not limited to):

  • Age
  • Personality and psychosocial factors
  • Sleep
  • Medical condition of oneself or other(s) close to the individual
  • The activity – type, frequency and duration
  • Relationships (work and non-work)
  • Financial
  • Lifestyle

There is no single way to manage and reduce stress, what works for one person, may not work for another.

What are the negative outcomes for employees?

  • Poor health and associated conditions
  • Cardiovascular disease, musculoskeletal disorders, diabetes, anxiety, depression, sleep disorders, and associated health behaviours
  • Substance abuse, unhealthy eating
  • Reduction in job satisfaction, commitment, and productivity

What are negative outcomes for the organisation?

  • Includes increased costs due to absence from work
  • Turnover
  • Reduced turnover or service quality
  • Increased recruitment and retraining costs
  • Workplace investigations and litigation
  • Damage to the organisation’s reputation

If we get mental health right – what’s the upside?

  • Improved job satisfaction
  • Improved worker engagement
  • Increased productivity
  • Increased innovation
  • Organisational sustainability can be achieved

What is ISO 45003?

ISO 45003 has been published to provide guidance on the management of psychosocial risks and promoting well-being at work. Intended to be used together with ISO 45001 as part of an occupational health and safety (OH&S) management system, the guidelines are suitable for all sectors and types of organisations.

It defines Psychosocial risk as ‘combination of the likelihood of occurrence of exposure to work-related hazard(s) of a psychosocial nature and the severity of injury that can be caused by these hazard(s)’.

ISO 45003 is a guidance standard only. It is intended to complement the requirements in ISO 45001 and guide organisations on how to address OH&S issues relating to psychological health within their general OH&S management system.

What are the aims?

Therefore, it is critically important for the organisation to eliminate hazards and minimise OH&S risks by taking effective preventive and protective measures, which include measures to manage psychosocial risks. Psychosocial hazards are increasingly recognized as major challenges to health, safety, and well-being at work.

What are the psychosocial hazards?

  • Psychosocial hazards relate to how work is organized, social factors at work and aspects of the work environment, equipment, and hazardous tasks.
  • Psychosocial hazards can be present in all organisations and sectors, and from all kinds of work tasks, equipment, and employment arrangements.
  • Psychosocial risk relates to the potential of these types of hazards to cause several types of outcomes on individual health and safety, well-being and on organisational performance and sustainability.
  • It is important that psychosocial risks are managed in a manner consistent with other OH&S risks, through an OH&S management system.

What are the signs of exposure to Psychosocial risk?

  • Changes in behaviour
  • Social isolation or withdrawal, refusing offers of help or neglecting personal well-being needs
  • Increased absence from work or coming to work when ill
  • Lack of engagement
  • Reduced energy
  • High staff turnover
  • Low quality performance or failure to complete tasks/assignments on time (presenteeism)
  • Reduced desire to work with others
  • Conflicts, lack of willingness to co-operate, and bullying
  • Increased frequency of incidents or errors

What are the considerations in risk assessments?

At work, many situations (basic through to complex) are risk assessed, however, many assessments fail in relation to causes of psychological problems.

  • Is the work the issue, or is it perceived that the work is causing or making a situation worse?
  • The actual cause may be different or a combination of factors, inside and outside of work.
  • The HSE defines stress as ‘the adverse reaction people have to excessive pressures or other types of demand placed on them’, and states:

Every employer has a legal duty to assess and protect employees from work-related stress under the Management of Health and Safety Regulations 1999.

  • Stress is a major cause of sickness absence in the workplace and costs over £5 billion a year in Great Britain.

How does ISO 45003 support ISO 45001?

It is recognised that psychological health, safety and well-being are not always fully addressed within OH&S management. The standard is designed to help organisations better understand and address these aspects of OH&S management so that their system covers all aspects of health and safety, not just those that

Further Resource

Download a copy of our ISO 45003 Whitepaper here:

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  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help, and we read each one.

One of the first steps towards becoming more sustainable is knowing where you currently stand in terms of your emissions. Calculating this may seem like a mammoth task, especially if you have multiple sites or assets such as company vehicles to keep track of.

David Algar joins Mel today to discuss how to calculate your Green House Gas (GHG) emissions, starting from Establishing boundaries through to number crunching and quantification.

What is the first step when embarking on quantifying your GHG emissions?

  • One of the first steps is getting leadership commitment – This allows for quicker decision making and the allocation of roles and responsibilities, which really helps with the data collection
  • Once you have this leadership commitment, the next steps is to start establishing boundaries.

So how do you define your boundaries?

  • There are 2 ways you define your boundaries as specified in ISO 14064-1:
  • The first are your organisational boundaries, you’ll need to outline which facilities are included within the quantification. It is not as simple as just saying ‘everything’, you’ll need to specify which sites, buildings, factories etc
  • You can define your organisational boundaries via the control approach, so what facilities do you have financial or operation control over? Or the equity share approach, where you account for your portion of emissions and removals from facilities
  • The next step is defining your reporting boundaries. This refers to activities and specific sources of GHGs.
  • Emission sources are split up into 3 categories; Scope 1 – direct emissions from combustion, or leaks, normally at sources you own , Scope 2 – indirect emissions from imported energy, and Scope 3 – all other indirect emissions, these will be from sources you don’t necessarily own or have much control over such as staff commuting, supply chains or emissions from the use of products you manufacture
  • Depending on your organisation, Scope 3 will account for somewhere between 60-80% of your total emissions.

How would you recommend going about collecting to data?

  • ISO 14064-1 wants you to have primary data, i.e. data you have collected yourself.
  • Some of the most common sources of the information you’ll need to quantify your emissions include, utilities bills, expense claim, meter readings.  
  • What some organisations are doing is sending out simple surveys to staff to gather information on commuting habits or the mix of home and office working.
  • In the real world all the information you need isn’t going to be available, or at least it won’t be available in the way you would like.
  • it’s important to have someone dedicated managing data collection as this may involve multiple sites or international locations.
  • Ideally, you’d start setting a framework to use when going forward and to make sure you can collect the relevant data each year.

Selecting a base year

  • If this is the first time you have quantified your emissions, it will automatically become your base year.
  • This will be the year you compare future emissions against, and track reductions against, whether they are absolute, or intensity based, such as tonnes of CO2e per employee or product sold
  • You may have to re-visit your base year calculations if new data or more accurate methods arise. A base year review may also be required if there has been a change in organisational boundaries due to a merger or acquisition.

The Number Crunching

  • At the end of the process, we want to see our levels of emissions for each of the Kyoto gases, this will allow us to see emissions as tonnes of CO2 equivalent when each gases’ global warming potential has been taken into account.
  • Some gases can have global warming potentials 200 times or 1,000 times or even over 20,000 times stronger than CO2 on its own, hence why even the smallest leak of can be important, say, from an air conditioning system.
  • We calculate emission from specific sources by using conversion factors.
  • In the UK we are very lucky to have emission conversion factors published publicly by the Department for Business, Energy & Industrial Strategy every year going back to 2002
  • Other countries release conversion factors too, so if you have sites round the world, you should be able to find factors that can be applied. This may involve converting some units though.
  • The data isn’t always going to be available in the ideal format, so you’ll need to spend a bit of time on Google identifying rates for specific areas and years if you don’t have anything else to go on.
  • Liaising with landlords and facilities management is always a good idea, not only to collect data, but to help with implementing initiatives that can reduce emissions in the future  

Estimates, Assumptions, Uncertainties and Transparency

  • You’re going to have to make some assumptions as you go.
  • In line with ISO 14064-1 you’ll need to be as accurate as possible even if this means someone going through individual lines of expenses to estimate flight distances based on ticket costs or coming up with a system to represent your supply chain.
  • Another important aspect of ISO 14064-1 is transparency. The best way to manage this is to simply make all your calculations visible, this way they can be reviewed and sense-checked but others.
  • For each emission source you’ll also need to assign it a level of uncertainty. For instance, expense claims are usually highly accurate as they show mileage from one location to another, and sometimes even record the specific vehicle, you could say this has an uncertainty of 2-5% for instance.
  • At the other end of the scale calculating the emission from the life cycle of your products has a high degree of uncertainty as you don’t know how a customer will use it, how long it will last, how it will be disposed of or if it will even be used at all. This could have an uncertainty of 30-40% for instance
  • A positive outcome of managing all these uncertainties is that you will have a framework going forward for calculating specific sources.

Managing your Emissions Going Forward – Applications of Quantification

  • Ironically it is often the biggest emission sources that businesses have the smallest amount of control over, but there will usually be some action that can be taken to reduce them.
  • Quantifying emissions is also one the first, and arguably the most essential steps towards achieving carbon neutrality, as you can’t get very far without knowing your emissions.
  • PAS 2060 is the standard we use at Blackmores as part of our Carbonology service to help businesses achieve carbon neutrality, this is supported by quantifying emissions in line with the ISO 14064 methodologies we’ve mentioned In previous podcasts.
  • Developing and implementing a carbon reduction plan to reduce emissions over subsequent reporting periods is another application of your GHG quantification and is an important part of working towards carbon neutrality.

Further resources:

Free Webinar – Targeting Carbon and Supporting Net Zero – hosted by Alcumus, David Algar will feature as a guest to help you understand your Carbon Footprint and provide a roadmap towards Carbon Neutrality. Register Here.

We also have more information about our Carbonology service available Here.

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  • Share the ISO Show on Twitter or Linkedin
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Today we’re joined by Will Richardson, Founder and Managing Director of Green Element, to discuss how he helps other organizations become more environmentally friendly.

Will established Green Element in 2004 with a desire to help as many businesses as possible to go green.

A pioneer and early adopter of many now-mandatory environmental standards, his visionary approach, and inspiring leadership are exemplary.

Will also runs a podcast that is constantly featured in the top of the eco podcasts, and is a current board member and Chairman of the British Kitesports Association; the NGB to Kitesports; helping push kite sports within the Olympic sporting ecosystem.

In 2018, Will conceived Compare Your Footprint in response to demand from companies that want to reduce their carbon footprint but were not ready to engage with experts.

This episode, he shares how companies can most effectively tackle their energy and carbon management, and the science behind carbon reductions…

You’ll learn

  • How Will helps organizations find the carbon footprint of their products.
  • The importance of knowing the life cycle of your products.
  • How to find out how much of an effect on the environment your product has.
  • How long it takes to find out the life cycle of a product.
  • How ‘Compare your Footprint’ helps organizations understand their carbon footprint and benchmark it.
  •  Different types of benchmarking you can do and how to do it.
  • The science we know around carbon reductions.
  • Why offsetting causes organizations to increase their emissions.

Resources

In this episode, we talk about:

[01:10] How Will got involved with sustainable energy and carbon management.

[02:14] Why Will started his own business and how it’s changed over the years.

[03:58] How Green Element helps organizations become more environmental.

[05:15] The difference between the life cycle analysis for products or services.

[06:24] How long it takes to work out a product’s life cycle.

[07:30] The two different ways there are to look at carbon footprinting.

[10:51] Different types of benchmarking you can do and how to do it.

[14:26] How to successfully carry out energy data reporting and why you shouldn’t rush it.

[17:59] The problems with net carbon zero and carbon neutral targets, and the benefits of Science Based Targets.

[22:36] The complex nature of effective environmental strategies.

If you need assistance with implementing sustainable practices – Contact us!

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Implementing an ISO can seem like a daunting task at first – There’s a lot to consider! Most importantly, are you implementing the Standard for the whole business – just one location? For just one Service?

In today’s podcast – I’m going to share with you ‘how to establish the scope of your ISO System’ as it’s the number one consideration when you start planning your ISO Project. This will also help to determine timescales, costs and resources needed for your ISO Project.

What is the ‘Scope’?…

The scope of the EMS will clarify the organisational and physical boundaries to which your activities applies, particularly if the company is part of a larger organisation. 

Your organisation has the freedom and flexibility to define these boundaries. Your company may choose to only include a specific activity, location, product, or service delivery. 

How to calculate the scope…

Most organisation’s, particularly if they are an SME (Small and medium enterprises with less than 250 employees) will include all aspects of their business activities within the scope of their EMS, and also their scope of certification to ISO 14001.

Larger organisations, or SME’s across multiple locations (including international) may want to carefully consider the scope of certification as there will be additional costs and time factors to take into consideration. 

Why defining the scope is so Important…

Once your scope has been defined within your EMS, that this is what is included in ‘black and white’ on your certificate. Therefore, if one of the reasons to achieve certification is to impress your stakeholders with your environmental credentials, then being fully inclusive and transparent with a wider scope covering all your company activities, services and locations will be far more credible then a restricted scope.

Consider what will have the biggest impact – where you can make the biggest difference.

Further Resources:

We have a super useful checklist on how to plan, create, launch and implement your ISO Project so that you can successfully achieve certification. Download your FREE ISO Standards blueprint here.

Pssst!… Whilst your there, you may also want to check out our membership which includes all the tutorials, check sheets, templates and training to implement ISO Standards. As a member of the isologyhub we give you all the support that you need to make your ISO Project a reality and success.

In this episode I will cover:

[01.55] – What is the Scope?

[03.45] – How to establish your scope

[05.40] – Why defining the scope is so Important

[06.20] – Expanding the scope of your certification

[07.40] – Further considerations

We’d love to hear your views and comments about the ISO Show, here’s how:

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Today, we’re joined by our resident Carbonologist David Algar to discuss SECR.

What is SECR?

SECR stands for Streamlined Energy and Carbon Reporting, it stemmed from The Companies Act (2006) which was updated in 2013 to require quoted companies to report annual emissions in their directors’ report.

In 2018, the regulations were updated and an additional disclosure requirement for quoted companies was brought in. They now require energy use and associated GHG emissions to be reported by quoted companies, as well as by large, limited liability partnerships (LLPs).

Why was it introduced?

To increase awareness of a business’ energy use and emissions and to encourage the introduction of initiatives to reduce energy usage.

To provide organisations with the relevant data to make informed decisions.

To help increase visibility to key decision makers who may not have been aware of how much carbon their organisation is producing.

Provides transparency on an organisation’s emissions and energy use to external stakeholders.

Is it applicable to you?

SECR reporting is designed to apply to all quoted companies in the UK, as well as unquoted companies and LLPs defined as ‘large’ under the Companies Act 2006.

To be defined as ‘large’ under the Companies Act and therefore qualify for SECR reporting they must meet 2 or more of the following criteria:

  • Have a turnover of £36m or more.
  • Have a balance sheet of £18m or more.
  • Have 250 or more employees.

Who does it not apply to?

Low energy users, those using less than 40MWh per year.

If disclosing energy use data could inadvertently reveal sensitive information about your business, or seriously detrimental to the interests of your business.

Not all public bodies are required to report.

If your data would not be practical to obtain.

What needs to be included?

This is where it gets slightly more complex as this is where reporting guidelines specify what you must report depending on if you are a quoted company compared to a large unquoted or LLP.

Similarities (what everyone needs to report):

  • Their energy use in kWh and GHG emissions in tonnes of CO2 equivalent.
  • Scope 1 and scope 2 emissions you are responsible for and a subset of scope 3 emissions relating to transport.
  • Methodologies, at least one intensity ratio and finally, everyone must report on energy efficiency improvements.

Differences:

  • A key difference between quoted companies and the other two types is that quoted companies must reference their global Scope 1 and 2 emissions they are responsible for, and what proportion of their emissions comes from international sources.
  • For unquoted companies and LLPs there is more of a focus on Scope 3 emissions. You will need to report on the energy and emissions associated with Scope 3 transport. This mainly refers to leased road vehicles and vehicles staff own but use for business purposes (grey fleet), but also covers larger vehicles such as ships, planes and trains if you have directly paid for the fuel yourself.

What are the benefits for your organisation?

You would have quantified a significant proportion of your emissions, which paints a good picture of where your largest emission sources are from.

You would have just taken one of the first steps towards achieving carbon neutrality.

SECR also helps provide greater transparency for investors and other stakeholders.

It also supports other reporting such as ESOS and the new requirement for businesses looking to obtain large government contracts to have a carbon reduction plan in place.

How can Blackmores help?

By quantifying your emissions for your reporting period, in the long term we can help quantify any remaining emissions that are not referred to in SECR, specifically any remaining Scope 3s

We can also help provide clarity on the definitions of each scope and the subcategories within them.

We have various templates that we have created and refined to help simplify the process.

We can produce the SECR report, meeting all the requirements of UK Environmental Reporting Guidance, and as well as the main SECR report, we can produce the summary of your Director’s Report.

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help, and we read each one.

If you’d like further information on how we can help you with Carbon verification, SECR or Carbon Neutrality, check out our Carbonology Service.  

A standard that seems to be growing in demand, certainly this year, is ISO 20400 which is a guidance document on sustainable procurement.

However, because it’s a guidance document, this means it’s not a certifiable standard…

But, it is useful if you are looking at your procurement, supply chain and how sustainable it is as ISO 20400 provides you with everything that you need to know on how to manage your supply chain sustainably!

A little background on the standard…

The standard has been around for some time, but it was a British standard (BS 8903: 2010), we’ve been familiar with it for a number of years, and we’ve aligned this standard with some of our client’s environmental management systems.

Why should it be something you want to consider doing?

It could be beneficial for your organisation, not only from an operational point of view but also in terms of having a competitive advantage.

So, let’s take a look at the standard…

As we know, every single organisation on the planet has an environmental, social and economic impact regardless of the size of the organisation…

Therefore, this particular guidance document is applicable to ANY size organisation across ANY type of industry, because those impacts have an influence throughout the supply chain.

Procurement is a powerful vehicle for organisations wishing to behave in a responsible way and contribute to the sustainable development goals.

By integrating sustainability in procurement policies and practices, it helps you to be able to manage your opportunities, risks and to focus in on those sustainable, environmental, social and economic development issues.

Ultimately, sustainable procurement represents a real opportunity to improve productivity, assess value and performance throughout your supply chain, enabling communication between purchase’s, suppliers and all other key stakeholders and helps to encourage innovation.

In this episode I will cover:

[05:00] The definition of procurement and sustainable procurement within this standard.

[06:16] Drivers for sustainable procurement within your organisation.

[13:20] Clauses 1,2 and 3.

[14:05] Clause 4- Understanding the fundamentals.

[14:40] Clause 5- Integration of sustainability at a strategic level

[16:06] Clause 6- Management techniques needed to successfully implement and to continually improve sustainable procurement.

[17:00] Clause 7- Considerations for the integration into existing procurement processes.

[19:08] The key principles of sustainable procurement.

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help, and we read each one.

If you’d like to get access to further information on ISO 20400, plus many other ISO Standards, check out the isologyhub which is an online membership platform, it’s a cost efficient and time effective way to implement your ISO standards and to get access to a wealth of information and guidance. There is an eLearning course you can get access to and an ISO 20400 checklist. So, if you want to find out more head over to: www.isologyhub.com

Today, we’re joined by Morgan Sindall’s Head of Information Security and Compliance Neil Binnie, to discuss the Information Security Standard ISO 27001.

Morgan Sindall has been ahead of the curb when it comes to information security having been certified to ISO 27001 for almost 3 years, but with information breaches becoming more common it’s even more vital to get ISO 27001 certified to prove you have a robust information security framework.

Neil explains the importance of information security, the new cloud security standards that are coming out, and the benefits of using ISO 27001.

You’ll learn

  • The importance of information security in the construction industry.
  • The benefits of using ISO 27001 as your information security framework.
  • How to implement ISO 27001 within your business.
  • The recent shift in mindset around data usage.
  • How hackers are using supply chains to attack businesses.
  • The new standards that are coming out to tackle cloud security.

Resources

In this episode, we talk about:

[02:27] Why information security is so important in the construction industry.

[03:34] The benefits of having the ISO 27001 framework in place.

[05:28] Why supply chain security is so important.

[06:20] How a construction company can help to secure their supply chain.

[08:34] Neil’s experience implementing ISO 27001 in Morgan Sindall.

[12:43] The cloud security standards that are coming out.

[14:52] The benefits of having ISO 27001 in place prior to the Covid lockdowns.

[17:21] The incorrect assumptions people have about ISO 27001.

[18:37] The importance of having a collaborative approach when implementing ISO 27001.

If you need assistance with implementing ISO 27001 – Contact us!

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

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Today we’re joined by Senior Information Security Consultant, Steve Mason to discuss how working from home has affected our online security.

Remote working has become the norm during the pandemic and it’s proven that it can be an effective way for people to have a good work-life balance.

But with working from home comes many security risks, we need secure Wi-Fi connections, virus-free laptops, and to be working in environments where we can’t be listened in to.

Steve is an information security expert and as data security risks for homeworkers have shot up, he’s here to explain what we can do to negate this risk.

We talk about the general security risks of working remotely, and the importance of businesses taking this seriously and creating effective processes to mitigate that risk across their business…

You’ll learn

  • How our approach to technology is changing.
  • The increased security risks involved with working from home.
  • The necessity of training your staff in home security.
  • How to access our policy around virtual meeting room security.
  • How to improve your home security and safety.
  • How to reduce the chances of getting a virus or trojan.

Resources

In this episode, we talk about:

[02:30] The added difficulties involved with improving remote client’s security.

[04:06] The benefits of using company devices and the security risks of using your own device and working from home.

[05:47] How to know you’re using a good VPN and adequate virus protection.

[06:36] Using a working from home policy and the benefits that can have.

[09:30] How to monitor employee’s software usage if they are working remotely.

[10:50] Issues some remote workers have with backing up their documents securely.

[12:17] The ways working from home affects your home insurance.

[14:09] The importance of fixing all security weaknesses you become aware of.

[16:56] The necessity of proper security training being given to staff working from home.

[18:38] Security in virtual meeting rooms and the policy we created around that.

[21:10] The main risks involved with working in public places like a coffee shop.

If you need assistance with implementing ISO 27001 – Contact us!

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

Subscribe to keep up-to-date with our latest episodes:

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Today, we’re joined by our resident Carbonologist David Algar to discuss the seven vital steps to Carbonology.

If you’re looking for a sustainability roadmap for your business and looking to address the climate emergency while also meeting your stakeholders needs you’re in the right place.

Over the last 2 episodes, Carbonoloigst David Algar and Mel have been going through ISO 14064 the Carbon Verification Standard and PAS 2060 the Carbon Neutrality Standard.

Today, David and Mel will be explaining how you can meet the requirements of both standards, gain verification, and demonstrate your business as carbon neutral.

That’s all going to be based on our game-changing route to sustainability, Carbonology.

What makes Carbonolgy unique is rather than paying lip service to the climate change emergency, Carbonolgy provides a proven methodology for sustainable success, allowing businesses to become carbon neutral and to achieve ISO standards successfully.

You’ll learn

  • The seven steps of carbonology.
  • How to achieve carbon neutrality.
  • Why it’s cheaper to reduce your emissions rather than offset them.
  • The importance of re-quantifying carbon emissions.
  • How to prove you’ve offset your emissions.
  • How becoming carbon neutral can benefit your shareholders.

Resources

In this episode, we talk about:

[03:12] The seven steps of Carbonology to achieve carbon neutrality.

[7:54] The different options there are to verify that you are carbon neutral.

[9:07] The different areas you need to define when starting off in your Carbonology journey.

[11:45] How to quantify the emissions embedded in different products that you sell.

[14:22] What’s included in a Carbon Footprint Management Plan.

[16:50] The importance of including working from home in your scope 3 emissions.

[17:57] How long a reduction period last and what it involves.

[19:27] The benefits of re-quantification and how it works.

[21:14] How offsetting works as part of Carbonology.

[23:31] How making a declaration of achievement of neutrality works.

If you’d like a quote for Carbonology – Contact us!

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

Subscribe to keep up-to-date with our latest episodes:

Stitcher | Spotify | YouTube |iTunes | Soundcloud

Today, we’re joined by our resident Carbonologist David Algar who shares with us everything he knows about the Carbon Neutrality Standard PAS 2060.

Customers are demanding more environmentally friendly products and services, and to remain competitive organizations need to reduce their emissions and improve their environmental records.

Having a sustainability roadmap is critical to both government and industry now and in the future.

When implementing effective climate change mitigation measures the ability to differentiate between real and false claims of carbon neutrality is absolutely critical.

If you’re looking for a credible roadmap for your sustainability journey PAS 2060 can help you cut through the cynicism and doubt and maintain trust in your ethics to manage and reduce your greenhouse gas emissions.

You’ll learn

  • How to make a positive impact on the environment.
  • Why a company can never be net carbon zero.
  • What PAS 2060 consists of and how it helps businesses quantify and reduce emissions.
  • How to build credibility and confidence with your shareholders.
  • What Carbonology is and how it can help businesses become carbon neutral.
  • Why it’s so important to quantify your emissions before reducing them.

Resources

In this episode, we talk about:

[02:13] What PAS 2060 is and how it assists companies to become carbon neutral.

[2:55] The difference between being ‘net carbon zero’ and ‘carbon neutrality’.

[3:48] The importance of quantifying and reducing your emissions.

[4:18] What carbon offsetting is and how it works.

[6:54] The main benefits for a business in adopting PAS 2060.

[7:46] What a carbon footprint management plan is and how it can help save money.

[8:50] The benefits of validating your carbon neutrality.

[10:20] How Carbonology can help businesses become carbon neutral.

If you need assistance with implementing PAS 2060 – Contact us!

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

Subscribe to keep up-to-date with our latest episodes:

Stitcher | Spotify | YouTube |iTunes | Soundcloud

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About Blackmores ISO Consultants

Our 7 Steps to Success

The Blackmores ISO Roadmap is a proven path to go from idea to launching your ISO Management System.

Whether you choose to work with one of our ISO Consultants, our isologists, or work your own way through the process on our isology Hub, we’re certain you’ll achieve certification in no time!

We have a proven step by step process that our ISO Consultants implement as soon as our working relationship begins. We use our specialist skills and industry knowledge to determine what is already on track and where improvements can be made. We live and breathe ISO standards, we know the standards inside out so you don’t have to.

Our ISO Consultants can help you implement systems for any ISO Standard. See the full list for specialised standards here.

What our clients have to say

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We engaged Blackmores to develop our ISO 9001, 14001, and 45001 management system from scratch. Throughout the creation and development stages of our ISO journey, Anju Punetha demonstrated remarkable patience, knowledge, and understanding as our dedicated consultant.

During our internal audit preparations, Ian Battersby’s meticulous attention to detail and thorough approach ensured we were well-prepared for our external audit, which we passed with flying colours. His guidance during the external audit was invaluable.

Based on our engagement and experience, I highly recommend the entire Blackmores team. If you’re considering pursuing ISO accreditations, Blackmores should be your first choice.

Graeme Adam

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The support and advise I get from our assigned auditors is immense. Forward planning for the following year is great and they are flexible and always willing to help.

Kalil Vandi

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“Blackmores have assisted us almost since the start of our adoption of the ISO 9001 quality standard. Their input has improved our processes since the start, and enabled our goal of continuous improvement to be achieved. The people are also extremely easy to get on with, and they really understand our business, giving us a great deal of confidence in their advice.”

David Gibson

Photon Lines Ltd
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“Blackmores are the perfect bridge between working on your ISO as an individual or company, to being audited each year.  We find that any queries we have are covered and we feel sure that we have everything as needs be before going into an external audit.”

Mandy Welsby

Jaama Ltd
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“We have been extremely impressed with the service and support provided by Blackmores.  There knowledge and assistance through out our ISO journey has been amazing!”

Philip Hannabuss

Dome Consulting
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“Blackmores have really kept us on our toes with the broad scope and level of detail they apply to our internal audit schedule. They always stay abreast of ISO standard changes and help us to adapt our processes and documents to embrace these changes accordingly. Having Blackmores shadow our external audits provides invaluable confidence and peace of mind – would highly recommend their services!”

Phil Geens

Kingsley Napley
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“Our ISO 27001 certification project has gone so well, that there was no doubt in who we were going to ask to help us with our aspirations of becoming ISO 14001 certified. It’s been an absolute pleasure working with Blackmores, and we are really looking forward to working with them for the foreseeable future.”

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Welcome to the ISO Show podcast, dispelling myths and sharing tips for success to improve your business with ISO Standards. Join us to hear interviews with successful business leaders as they share their ISO journey with you.

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Ready to go carbon neutral... And achieve ISO Standards?

Welcome to Carbonology®

The proven method for achieving your carbon goals, aligned with ISO 14064 (carbon verification) and PAS 2060 (carbon neutrality)

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