This episode is the final part of our 3-part series on Management Review, and this time Mel is joined by Rachel Churchman to explain how to best conduct Management Reviews and what’s best to include in them.
Rachel Churchman is a Managing Consultant at Blackmores where she assists clients to implement, maintain and continually improve their UKAS certified ISO Management Systems.
Mel and Rachel discuss the different ways to conduct a Management Review, how to improve the Management Review process, and who should be involved in your Management Review.
You’ll learn
- The purpose of a Management Review.
- Different ways to approach your Management Review.
- The importance of using data.
- Who you should involve in your Management Review.
- How to deal with non-conformities and corrective opportunities.
Resources
In this episode, we talk about:
[07:30] The purpose of a Management Review.
[11:15] The Management Review carried out at Blackmores and the issues we came across.
[13:06] The ways Covid has shifted from being viewed as a risk to an opportunity.
[14:14] The importance of reviewing your company’s subscriptions in your Management Review.
[15:30] The benefits of involving more people in your Management Review.
[17:52] Why data analysis is so essential in a Management Review.
[22:35] The importance of considering your outputs as well as your inputs in your Management Review.
[24:47] Areas you should monitor and measure in your Management Review.
[30:53] The most beneficial ways to review your objectives.
[34:43] How to deal with non-conformities and corrective opportunities at Management Review.
[37:20] Types of resources you should review in your Management Review.
[41:50] Our top tips for Management Review.
[47:24] The three different ways to conduct a Management Review and the benefits of each one.
For members of the isologyhub, we have a few Management Review templates available for download
We’d love to hear your views and comments about the ISO Show, here’s how:
- Share the ISO Show on Twitter or Linkedin
- Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.
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This episode is part 2 of our 3-part series on Management Review, explaining how to conduct Management Reviews and what you should include in them
Today, Mel looks at the three different ways you can deliver a management review, what you need to consider when planning a management review and the key aspects of what to include in your management review report.
You’ll learn
- How to plan your management review.
- What information you need to include in your management review.
- The different styles of a management review.
- Key aspects of what to include in your management review report.
- How frequently you should have a management review.
- How to inspire confidence when chairing a management review meeting.
Resources
In this episode, we talk about:
[01:30] What you need to consider when planning a management review.
[03:20] The different ways to deliver a management review.
[06:10] Facilitating a management review and emphasising continual improvement.
[06:47] Different inputs you can include in the management review.
[07:45] Chairing a meeting and how to inspire confidence during management review meetings.
[08:55] Key aspects of what to include in your management review report.
[10:05] The purpose of a management review.
[10:34] The importance of transferring agreed actions into deliverable continuable improvement.
For members of the isologyhub, we have a few Management Review templates available for download.
We’d love to hear your views and comments about the ISO Show, here’s how:
- Share the ISO Show on Twitter or Linkedin
- Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.
Subscribe to keep up-to-date with our latest episodes:
Stitcher | Spotify | YouTube |iTunes | Soundcloud
This episode is part 1 of our 3-part series on Management Review, explaining exactly what Management Review is and how most companies carry them out.
Today, Mel looks at what the Standards require from a Management Review, the different areas Management Review addresses, and how companies can carry out a Management Review for the first time.
You’ll learn
- What a Management Review is.
- How to get started with a Management Review for the first time.
- Why is it so important?
- How to do Management Review the right way.
- Best practice dos and don’ts.
- What the Standard requires from a Management Review.
Resources
In this episode, we talk about:
[00:44] Which ISO standards have a requirement for Management Review.
[02:50] Why Management Review is important.
[03:53] Different areas Management Review addresses.
[04:26] The importance of being flexible with your objectives and when to look for trends.
[05:40] The main reason for carrying out a Management Review.
[06:10] What the Standard requires from a Management Review.
[06:55] What you should include in your Management Review.
[08:08] What the Standard says about inputs.
[09:42] How often you should review your objectives and trends.
[11:18] How the Standard helps you understand what the outputs of your review should look like.
For members of the isologyhub, we have a few Management Review templates available for download.
We’d love to hear your views and comments about the ISO Show, here’s how:
- Share the ISO Show on Twitter or Linkedin
- Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.
Subscribe to keep up-to-date with our latest episodes:
Stitcher | Spotify | YouTube |iTunes | Soundcloud |
Beyond certification, we take great pride in delivering ISO consultancy and support solutions. These solutions help our clients improve their productivity and profitability in a risk-controlled way.
We are your dedicated ISO consultants for all compliance matters from internal audits to updating Health, Safety and Environmental Legal compliance.
No matter what ISO certification you are hoping to achieve, we have a specialist ISO consultant ready to work with you and your organisation. Contact our team today to get started.
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Whether you choose to work with one of our ISO Consultants, our isologists, or work your own way through the process on our isology Hub, we’re certain you’ll achieve certification in no time!
We have a proven step by step process that our ISO Consultants implement as soon as our working relationship begins. We use our specialist skills and industry knowledge to determine what is already on track and where improvements can be made. We live and breathe ISO standards, we know the standards inside out so you don’t have to.
Our ISO Consultants can help you implement systems for any ISO Standard. See the full list for specialised standards here.
What our clients have to say
We engaged Blackmores to develop our ISO 9001, 14001, and 45001 management system from scratch. Throughout the creation and development stages of our ISO journey, Anju Punetha demonstrated remarkable patience, knowledge, and understanding as our dedicated consultant.
During our internal audit preparations, Ian Battersby’s meticulous attention to detail and thorough approach ensured we were well-prepared for our external audit, which we passed with flying colours. His guidance during the external audit was invaluable.
Based on our engagement and experience, I highly recommend the entire Blackmores team. If you’re considering pursuing ISO accreditations, Blackmores should be your first choice.
Graeme Adam
The support and advise I get from our assigned auditors is immense. Forward planning for the following year is great and they are flexible and always willing to help.
Kalil Vandi
“Blackmores have assisted us almost since the start of our adoption of the ISO 9001 quality standard. Their input has improved our processes since the start, and enabled our goal of continuous improvement to be achieved. The people are also extremely easy to get on with, and they really understand our business, giving us a great deal of confidence in their advice.”
David Gibson
“Blackmores are the perfect bridge between working on your ISO as an individual or company, to being audited each year. We find that any queries we have are covered and we feel sure that we have everything as needs be before going into an external audit.”
Mandy Welsby
“We have been extremely impressed with the service and support provided by Blackmores. There knowledge and assistance through out our ISO journey has been amazing!”
Philip Hannabuss
“Blackmores have really kept us on our toes with the broad scope and level of detail they apply to our internal audit schedule. They always stay abreast of ISO standard changes and help us to adapt our processes and documents to embrace these changes accordingly. Having Blackmores shadow our external audits provides invaluable confidence and peace of mind – would highly recommend their services!”
Phil Geens
“Our ISO 27001 certification project has gone so well, that there was no doubt in who we were going to ask to help us with our aspirations of becoming ISO 14001 certified. It’s been an absolute pleasure working with Blackmores, and we are really looking forward to working with them for the foreseeable future.”
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