We have over 17 years experience of implementing various ISO’s – and we’d like to share some insight into our proven methodology.
Our regular listeners may be familiar with the term ‘isology’ from previous episodes where we’ve highlighted our online platform – the isologyhub. But what is isology exactly?
Put simply, isology is our 7-step method for implementing any ISO Standard. Join Mel this week as she breaks down each of the 7 steps, including the planning, creation and review of an ISO Management System.
- Our experience implementing ISO’s
- The origin of isology
- What is isology?
- The seven steps of isology
In this episode, we talk about:
[00:31] An overview of isology – a methodology for implementing any ISO. Find out more over on the isologyhub
[01:08] How the isology methodology was created – 17 years in the making with the help of our consultants.
[01:33] A brief overview of the 7 Steps of isology
[03:05] 1st Step – Plan: Get a copy of the Standard, determine your scope, timescales, leadership commitment, resources and selecting a Certification Body. Some choose to implement the system but leave out the badge. There are ISO’s that aren’t certifiable but good to have i.e. ISO 20400 Sustainable Procurement.
[05:38] 2nd Step – Discover: Time to understand what you have in place already and what you’re missing – this is done through a Gap Analysis.
[06:35] 3rd Step – Expose: This is where we look at risks and opportunities related to your desired Standard (both internally and externally). This is typically done through a SWOT and PESTLE. A Risk Register may be created to capture the findings to be addressed later. Companies are also encouraged to create a Legal Register to keep track of all their statutory, regulatory and contractual requirements.
[08:41] 4th Step – Create: Time to review the requirements of the Standard in terms of documentation – and create what’s needed. This includes capturing your way of working with documented Procedures – make sure you have the relevant staff involved in their creation.
[10:05] 5th Step – Launch: Once the Management System has found it’s home (usually an intranet or SharePoint) – you need to communicate it. Consider the type of launch you want and who will be involved. Make sure you encourage engagement with the Management System.
[11:18] 6th Step – Engage: There’s little point in having a Management System if people don’t know about it or have little interest in it. You should train your staff on the Management system, so that they are aware of your policies and procedures and where to find key documents. You must verify compliance through Internal Audits – this is a requirement of any ISO Standard.
[13:09] 7th Step – Review: Time to take a step back and look at what’s been achieved and what’s been highlighted as areas for improvement through your Internal Audits. There’s a set list of criteria in each ISO Standard to help you plan an agenda for the Review.
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Our 7 Steps to Success
The Blackmores ISO Roadmap is a proven path to go from idea to launching your ISO Management System.
Whether you choose to work with one of our isologist consultants or work your own way through the process on our isology Hub, we’re certain you’ll achieve certification in no time!
What our clients have to say
The support and advise I get from our assigned auditors is immense. Forward planning for the following year is great and they are flexible and always willing to help.
“Blackmores have assisted us almost since the start of our adoption of the ISO 9001 quality standard. Their input has improved our processes since the start, and enabled our goal of continuous improvement to be achieved. The people are also extremely easy to get on with, and they really understand our business, giving us a great deal of confidence in their advice.”
“Blackmores are the perfect bridge between working on your ISO as an individual or company, to being audited each year. We find that any queries we have are covered and we feel sure that we have everything as needs be before going into an external audit.”
“We have been extremely impressed with the service and support provided by Blackmores. There knowledge and assistance through out our ISO journey has been amazing!”
“Blackmores have really kept us on our toes with the broad scope and level of detail they apply to our internal audit schedule. They always stay abreast of ISO standard changes and help us to adapt our processes and documents to embrace these changes accordingly. Having Blackmores shadow our external audits provides invaluable confidence and peace of mind – would highly recommend their services!”
“Our ISO 27001 certification project has gone so well, that there was no doubt in who we were going to ask to help us with our aspirations of becoming ISO 14001 certified. It’s been an absolute pleasure working with Blackmores, and we are really looking forward to working with them for the foreseeable future.”
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