The creators of isology®

isology® is a world-leading proven step by step roadmap to achieve ISO certification.

Implemented for over 600 organisations with a 100% success rate, we take you from the planning and creation of your bespoke ISO System though to certification with our 7 step process.

With the pandemic being the driving force behind more remote working than ever before, health and safety professionals are becoming increasingly tech-savvy.  All evidence points to them increasing their reliance on Software as a Service (SaaS) solutions to keep on top of H&S compliance and the ever-changing risks that are presenting themselves to businesses the world over.

Companies such as Riskex offer many software solutions to make Health and Safety Professionals’ lives easier, by streamlining compliance processes, gathering better safety data and providing total visibility on the performance of risk management. As a result, they keep a keen eye on new technology being adopted by the H&S sector.

Mel is joined by James Sharp, Chief Technical Officer at Riskex, to explain the top 10 emerging Software as a Solution trends in Health and Safety.  

You’ll learn

  • Who are Riskex?
  • Why are people leaning towards SaaS?  
  • What are the top 10 emerging SaaS trends in health and safety?
  • What solutions do Riskex provide?

Resources

In this episode, we talk about:

[01:40] An introduction to Riskex and James Sharp’s role as Chief Technical Officer there.

[02:51] What is AssessNET? AssessNET is an online Health and Safety / Risk Management System designed to help streamline compliance processes and make gathering data much easier.  

[04:00] Riskex have been certified to a number of ISO Standards, including ISO 18001 (Prior Health and Safety Standard, now certifying to the latest version, ISO 45001), ISO 27001 (Information Security) and ISO 9001 (Quality Management)

[06:20] Software as a Service became very popular during Covid, as business became very fragmented and were looking for solutions that could be rolled out across multiple sites. Riskex also created their own track and trace system based on established software they were already offering – helping businesses manage Covid safely.

[08:40] Trend #1 – Artificial Intelligence – Artificial learning is all around us and with vast volumes of data being collected by safety management platforms.   AI allows decision engines to predict and provide guidance based on key trends or established KPI’s. For example, if accident rates were to increase but at the same time risk levels have been reducing, it could soon highlight this trend and look at other surrounding data or previous trends to establish a pattern.  This will lead to a more pro-active approach to reporting and subsequent decision-making.

[10:35] Trend #2 – API Connectivity – Providing an open API platform will allow businesses to integrate internal systems and external services to digest data. As more organisations adopt Cloud solutions, connectivity between platforms has become increasingly important. With a robust API offering, multiple business services can interact with ease and become part of the safety management space, without incurring significant cost or time. 

[11:50] Trend #3 – Low-Code Optimisation – Developing generic components within software to allow for quicker builds, implementations and tailoring requests. As stand-alone and generic component development increases, solutions can offer more flexibility and self-serve options to the end user to assist them with aligning platforms with their specific processes.

[13:30] Trend #4 – Mobile Optimisation – More and more end-users are accessing health and safety software via their mobiles but for various reasons, are not always able to use native apps (installed on the device). Therefore, health and safety software platforms need to adapt use on multiple devices, without the loss of features.

[14:45] Trend #5 – Vertical SaaS – Configuring EHS Software to align with the specific risks, terminology and processes that are pertinent to a given sector. As systems continue to grow in terms of sophistication and the ability to customise, so does the need to ensure that they remain User-friendly.  A key factor to consider is that each industry has its own set of industry codes of practice, regulations, hazards and risks – and EHS systems need to be designed with these in mind.

[15:50] Trend #6 – White Labelling – Integrating 3rd party EHS platforms into a client’s corporate brand identity. When it comes to optimising User engagement and embedding technology effectively into business operations, it is important that the look and feel of the system interface is aligned with an organisations branding, company values and mission to create a more cohesive User experience. Riskex have embraced this by offering ‘FreshNet’ to clients, which can be tailored and aligned with clients existing branding.

[17:10] Trend #7 – Centralised Analytics (BI) – Robust Health and Safety management systems rely on an abundance of performance data arising from core processes – Risk Assessments, Audits, Contractor Governance, Incident Management and so on. The sheer volume of information generated by these processes can provide a wealth of positive opportunities to improve safety outcomes, if analysed correctly – which is where BI platforms come in to help provide an overall picture of risk performance management.

[19:40] Trend #8 – Micro-SaaS – Deploying discreet elements of a SaaS platform to work as standalone entities to fit a specific customer requirement. Modular-based solutions or smaller SaaS platforms can meet the needs of those organisations that may only require a specific feature, not necessarily a holistic service.

[20:30] Trend #9 – Machine Learning – This is a subset of AI, machine learning learns as it goes, picking up trends and offering insights for consideration.

[21:27] Trend #10 – Customer Experience – Customer Experience, in terms of both usability and service will outshine complex offerings. As SaaS becoming commonplace from both consumer and commercial perspectives, User’s expectations regarding Customer Experience are growing sharply when they are looking to make technology purchase decisions. Successful EHS SaaS vendors put significant focus and investment in optimising the Customer Experience, both in terms of interface and functionality, to reduce the barriers to adoption by focusing on how Users interact with their solutions.

[28:00] Businesses usually have a very limited Health and Safety resource. SaaS solutions enables informed decisions to be made despite a lack of human resources available.   

You can find out more about Riskex via their website. Don’t forget to check out their Health and Safety Management software – AssessNET

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on Twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

Subscribe to keep up-to-date with our latest episodes:

Stitcher | Spotify | YouTube | iTunes | Soundcloud

Today’s Guest

Trevor Jennings is a Risk Manager with the Corporate Real Estate Department at Lloyd’s of London. He works to provide client facing advice and support on all matters of risk, excluding financial and contractual risk, and to ensure health and safety is co-ordinated across all building users within Lloyd’s UK and overseas premises.

« It’s steps at a time that will get you through to the certification aspect. »
                                             – Trevor Jennings

Picture this: An organization has set effective environmental, health, and safety standards for their company. Worker participation is high and the leadership is flourishing. Sounds marvelous, don’t you think? Tune in to this episode to learn from a man who has made this happen for the world’s specialist insurance and reinsurance market. Trevor Jennings speaks about his journey to implementing environmental standards (ISO 14001), health and safety standards OHSAS (18001), and his experience with the migration to the latest health and safety standard ISO 45001. He details the main advantages of having an ISO compliant health and safety system in place and the key factors that led to Lloyd’s success, including employee engagement groups to foster worker participation. Trevor divulges the top environmental factors that Lloyds is focusing on and how it affects their bottom line, as well as his top tip for anyone who is looking to implement ISO 14001 or ISO 45001.

Website: https://www.lloyds.com/about-lloyds

Linkedin: https://www.linkedin.com/in/trevor-jennings-msc-cmiosh-44917b37/

You’ll learn

  • What Lloyd’s is, what it provides, and what Trevor’s role is
  • How Trevor got started at Lloyd’s and how OHSAS 18001/ISO 45001  and ISO14001 got implemented
  • The main advantages of having a health and safety system in place compliant to OHSAS 18001/ISO 45001/
  • Why timing, worker participation, and leadership is key for Lloyd’s success
  • The top environmental factors that Lloyds is focusing on and how it affects their bottom line
  • How Lloyd’s is working on a Better Working Environment initiative
  • The benefits of employee engagement groups
  • How Lloyd’s manages suppliers
  • Trevor’s top tip for implementing ISO14001 or ISO45001

Resources

In this episode, we talk about:

[00:51] What is Lloyd’s and what is Trevor’s role?

[03:36] Something not many people know about Trevor

[05:10] How Trevor got started at Lloyd’s of london

[07:34] The main advantages of having a health and safety system in place compliant to 18001

[08:44] Facing the challenge of implementing 14001

[12:12] The Health, Safety, and Environmental Coordination Group

[13:42] Energy is at the top of the list of targets to focus on

[14:54] The effect on the bottom line of operations

[16:52] The migration of OHSAS 18001 to ISO 45001

[21:24] Tips for organizations looking to implement ISO 14001 or ISO 45001

[23:48] If you could gift a book to somebody, which would you choose and why?

Need assistance with either ISO 14001 or ISO 45001? – Contact us!

We’d love to hear your views and comments about the ISO Show, here’s how:

  • Share the ISO Show on twitter or Linkedin
  • Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one.

Subscribe to keep up-to-date with our latest episodes:

Stitcher | Spotify | YouTube |iTunes | Soundcloud

In these times of uncertainty many organisations are facing concerns over business recovery, however there is another aspect which also needs addressing – managing mental health during these difficult times.

As part of Mental Health Awareness week, this weeks’ Podcast covers the management of psychological issues people are facing such as isolation,  worry and anxiety both now and over the coming year ahead.

These new and emerging psychological risks are not only societal issues but also workplace issues, as increasingly the pressures businesses are facing is also having an impact on employees mental health.

Employers have a fundamental legal imperative of managing the physical and psychological risks in the workplace.  They not only have a legal duty but also a moral duty to help employees get through these difficult times.

How can businesses adapt to the mental health issues we are facing?

  • Provide reassurance that as an employer you are doing as much as possible for the  safe return to work i.e. Risk Assessment, providing protective equipment.
  • Engage more closely with employees about their protection and welfare.
  • Proactively communicate on a regular basis, including clear communications on government guidance.
  • Review work demands and how this can be best managed from a mental health aspect i.e. Employee’s overworked/underworked.
  • Review health/psychological status for the safe return to work i.e. age, underlying health issues and mental health conditions.
  • Employers should be starting to plan the smooth transition from current to post pandemic/post lockdown.

However, we can’t just focus on the short term we need to aim to reduce fear and anxieties for the times ahead.  Businesses need to look to the future, and manage peoples expectation for the mid to long term i.e. 6 – 12/18 months’ time. 

Business leaders need to be realistic about a potential recession and start to plan for how work is likely to be delivered over the next 12 months.  It is likely that there will  be extra pressures to ‘make up’ productivity and output.  However, although we need to bolster the economy and return to increased productivity, we also need to accept that client expectations need to be managed proactively, and mental health issues managed carefully to ensure we have a resilient workforces for the future. 

Suffice to say,  it is likely to be a case of continuing to adapt over the coming 12 months, rather than attempt a full return to pre-pandemic standards.

Clare, ends on highlighting in the podcast that we should take this opportunity to embrace a ‘new normal’ as an opportunity to reflect on lessons learned, which could results in employees being more productive and less stressed post-pandemic.

You can contact Clare at Clare.forshaw@parkhs.co.uk or by calling 01296 310450

To find out more about Park Health and Safety, visit their website HERE.

We’d love to hear your views and comments about the ISO Show, here’s how:

Subscribe to keep up-to-date with our latest episodes:

Stitcher | Spotify | YouTube |iTunes | Soundcloud

The third and final episode in our ISO 45001 Steps to Success Podcast Series covers launching and demonstrating compliance in preparation for an assessment.  Paul Robinson, Managing Consultant at Blackmores shares hints and tips for the final stages of implementing your Health and Safety System.

How to launch your ISO 45001 Health and Safety System

Prior to the launch, take a breath, and step back to the original ISO 45001 Gap Analysis findings and revisit all the key points to ensure that everything is in place prior to the launch. You need to be confident that you have covered Health and Safety from all angles to drive forward a robust Health and Safety System.

It’s important to draw a line in the sand, and move forward with a positive approach to Health and Safety as this will be the catalyst to initiating a positive Health and Safety Culture. Here are a few tips to consider for the launch:-

  • Cascaded message from Senior Management i.e. email from the CEO, top
  • Engaging your Communications/Marketing Teams’ (if you have one) with executing a Communications Plan i.e. Posters/screensavers
  • Establishing effective mechanisms for communicating at all levels i.e. lunch and learn awareness sessions, Toolbox talks, even information sent with a Payslip has been known to grab attention.
  • Health and Safety inductions for new and existing employees.
  • On-site safety notices/instructions for employees and other stakeholders visiting the company premises i.e. clients/suppliers.
  • Clear communication regarding how employees play a role in driving continual improvement
  • Promote the protection of health, well-being and safety

How to use ISO 45001 to meet HSE requirements

The Health and Safety Executive are there for a very good reason, to promote the safety of workers in the UK.  The HSE are incredibly effective at successfully convicting companies in Great Britain – out of 554 cases, there were 493 convictions in 2017/18.

Are you confident that your organisation can demonstrate compliance to Health and Safety regulations?

ISO 45001 helps to put systems in place, so you can demonstrate compliance. Demonstrating compliance

Below are a few tips for demonstrating compliance:

  • Monitor and measure the evidence of conformity to H & S regulations and your own H & S Standards (policies and procedures i.e. Risk Assessment results).
  • Evaluate levels of compliance by conducting Internal Audits through an Internal Audit Programme.
  • Consider a process-based approach to compliance (all processes company-wide).
  • Record and retain the records of evidence i.e. Internal Audit, Risk Assessments, Legal Register to identify legal requirements and controls for compliance.
  • Complete full compliance cycle of Plan-Do-Check-Act.
  • Ensure Management have reviewed the inputs and outputs of the Management Review clause in ISO 45001.

For further information:

www.hse.gov.uk/

An Introduction to ISO 45001 webinar

ISO 45001 Steps to Success

OHSAS 18001 to ISO 45001 Migration support

To help out the ISO Show:

How to create a Health and Safety System

Are you aware of the potential penalties for Health and Safety breaches? The fines vary depending on the severity of the issue i.e. leaving a ladder in front of a fire exit could be a £20,000 fine or an issue concerning your air-conditioning system i.e. Legionella, could face fines between £2.4 million to £10 million. Manslaughter cases in the UK have resulted in fines up to £20 million.  This will not only put a dent in your profit margin, but for serious breaches, could easily put some organisations out of business.

In episode two of the ISO 45001 Steps to Success Podcast series on The ISO Show, Paul Robinson provides tips on where to begin with identifying, understanding and addressing your Health and Safety obligations and how to create a H & S Manual compliant to legal requirements and ISO 45001.

As a starting point, you will need to identify the various Health and Safety acts and regulations available on the official home of UK legislation www.legislation.gov.uk.  At Blackmores we pull together all the applicable legislation, regulations and ‘other’ requirements for you into a ‘Legal Register’ which provides links to the legal requirements, a summary of the regulations, and how you can comply with the requirements.

The net stage is to define the scope.  What can you directly control within your business and what is outside your control? Where are the main risks? Where do you need to focus to reduce risk to your employees and stakeholders?

Many people wonder what is actually contained within a Health and Safety System. 

Typically organisations would have a Health and Safety Manual which would contain strategic and operational controls to prove that the H & S System is working effectively :-

  • Scope and boundaries of the H & S System
  • H & S Policy Statement – Endorse commitment from the leadership
  • H & S Objectives
  • H & S documents to support legal compliance i.e. Legal register, procedures to meet legal requirements i.e. COSH.
  • H & S Procedure for risk management and monitoring and measuring the results
  • H & S Procedures i.e. Manual Handling Procedure, DSE Procedure.
  • H & S Records i.e. completed Risk Assessment Reports, Accident/near miss reports, Corrective Action results and Internal Audit reports.

Please note this is not an exhaustive list of all the documentation, but hopefully will give you a flavour of some of the main documents and give you an idea on how you can structure your H & S System.

The key to creating a successful H & S Manual is keeping it as simple and accessible as possible – don’t allow any excuses for not being able to access or understand your Health and Safety controls.

To find out about the next stage of implementing ISO 45001 – communication and compliance, join us for the third and final episode of the ISO Show series on ISO 45001 Steps to Success.

For further information:

www.legislation.gov.uk

www.hse.gov.uk/

Blackmores ISO 45001 Steps to Success

To help out the ISO Show:

Sadly, everyday thousands of lives are lost due to work related accidents.  These are deaths that could and should have been prevented.  Here are some sobering facts from ilo.org

  • 1 worker dies every 15 seconds
  • 153 workers have accidents every 15 seconds
  • 2.3 million deaths across the globe every year

So what can be done to reduce workplace-related accidents and injuries?  Well over 70 countries have been involved in the creation of an internationally recognised standard of ‘Best Practice’ – ISO 45001:2018 to address the situation.

But how do businesses put this into practice in ‘real life’ businesses?  How can the standard be interpreted so businesses understand the logic, and reasoning behind the standard, and turn this into clear action points?

Paul Robinson, Managing consultant at Blackmores,  has over a decade of experience of implementing ISO Standards at Blackmores, joins us for this weeks’ ISO Show Podcast.  Paul interprets the ISO ‘Speak’ and shares a ‘Masterclass’ in implementing ISO 45001.  The start of a three part series on ISO 45001 Steps to Success, in this episode Paul begins by sharing knowledge on many aspects of Health and Safety, including:-

  • Where are the main weaknesses in businesses in relation to Health and Safety?
  • Why monitor and measure your health and safety performance?
  • No need to reinvent the wheel – how can ISO 45001 be integrated into your day-to-day operations? How can you get all employees involved?
  • What to expect in an ISO 45001 Gap Analysis report, who needs to be available?
  • Why we need the ears and eyes of the business to help understand what the safety culture is and establish how engaged the management is in driving health and safety performance.

All of this is aligned back to the requirements of the standard and existing processes (on average this tends to be approximately 60% of the requirements of ISO 45001).   Once this is done, we can then understand the timescales and resources needed to move towards the completion of the H & S System and assessment date.

From an internal perspective we need to understand the SWOT (Strengths, Weaknesses, Opportunities and threats). In a more broader sense (externally related), we need to understand other influencing factors which is typically via a PESTEL exercise (understanding the Political, Economical, Social, Technological, Environmental/Ethical and Legal aspects affecting your business).

Paul provides examples of the types of issues that are deduced at the planning stage of a project, and helps to understand how these issues can be used to set objectives and strategy for Health and Safety improvements, which typically covers:-

  • Understanding and addressing issues (internal and external)
  • Understanding the needs of interested parties
  • Setting KPI’s
  • Assigning roles, responsibilities and accountabilities – what can and cannot be delegated?
  • Driving commitment to Health and Safety
  • How to consult with ‘workers’ and gain their participation – a key focus of ISO 45001
  • The importance of driving a positive Health and Safety Culture

Click HERE for further information on ISO 45001 steps to success.

Or check out our ISO 45001 Migration webinar if you are already certified to OHSAS 18001 and you need to upgrade your Health and Safety Systems.

Don’t forget to subscribe to the ISO Show so you don’t miss the episode 2 in this ISO 45001 Steps to Success Series.  In the next episode we share tips on creating a Health and Safety System compliant with ISO 45001:2018. We look forward to catching you on the next ISO Show.

To help out the ISO Show:

Banner image featuring hard hats

You’ve just got your head around the principals and the requirements of the Health and Safety standard BS EN 18001, and your finally comfortable with this, however, there’s discussions of migration to ISO 45001. You’re assigned with the migration process, however as you’re smiling and nodding in agreeance, you’re actually trying to digest what ISO 45001 is, figuring out what to do, and where to begin!

Hopefully the following will support you in understanding what an Occupational Health and Safety Management System is, the benefits to implementing one within your business and the next steps to achieving certification.  

What is an Occupational Health and Safety Management System?

  • ISO45001 is an Internationally recognised Standard designed to provide a framework for establishing an Occupational Health and Safety Management System (OHSMS);
  • An OHSMS will help your business (regardless of size and nature) to integrate all aspects of health and safety, including worker wellness/wellbeing;
  • An OHSMS will impel your business to manage, monitor and control accident and incidents, to ensure accidents and incidents are prevented for all persons working under tour control;
  • An effective OHSMS should ensure that your business will continually measure performance and strive for improvement.

The Benefits of an Occupational Health and Safety Management System;

There are various benefits that can be gained for a business when implementing an OHSMS, these can include the following;

  • Holding certification to ISO 145001 can demonstrate competency to potential new clients when tendering for new works or Frameworks;
  • A well-maintained OHSMS demonstrates compliance with current and future statutory and regulatory requirements and ability to respond to regulatory compliance issues;
  • Incorporating an OHSMS within your business can reduce the overall costs of incidents, downtime, disruption to operations, insurance premiums and non-attendance;
  • Possessing an OHSMS within your business can demonstrate your business recognises Occupational Health and Safety as a significant priority and therefore can lead to possessing a respectable reputation within your industry.

The Next Steps…

Undoubtedly the next step is to implement an OHSMS or implement changes that have been presented from the new standard, but the key is to remember that you do not have to undertake this task unaided, and that there are consultants who are experts on implementing Management System.

Our free ISO 45001 health check will help you to evaluate how good your health and safety is, simply contact us and quote: ‘ISO 45001 Health check’

 

What business benefits are there in implementing ISO45001

Over 6000* people die each day from work-related accidents or diseases – that’s over 2.3 million* every year.

Additionally, there are some 340 million* occupational accidents, many of these resulting in extended absences from work.

  • Diseases related to work cause the most deaths among workers. Hazardous substances alone are estimated to cause 651,279 deaths a year.
  • The construction industry has a disproportionately high rate of recorded accidents.
  • Younger and older workers are particularly vulnerable. The ageing population in developed countries means that an increasing number of older persons are working and need special consideration.

* source: International Labour Organisation

With effective and robust processes in place, many organisations can mitigate and / or prevent such incidents.

ISO 45001:2018 sets the framework for establishing, implementing, and maintaining an occupational health and safety (OH&S) management system, managing OH&S risks and opportunities. With ISO45001 being based on the high-level structure for all management systems, an organisation can combine systems with other standards e.g. ISO9001 and ISO14001.

ISO45001 is designed to prevent work-related injury and ill-health and to provide safe and healthy workplaces. Ultimately, its aim is to promote and protect the physical and mental health of workers, a responsibility held by any organisation.

Being an international standard, ISO45001 crosses all boundaries; geographic, political, economic, commercial and social. So, whether large or small, trading locally, nationally or internationally, ISO45001 sets the benchmark.

Good safety and health management systems and cultures help organisation to:

  • Prevent injury, illness and death
  • Improve reputation, resilience and results

Benefits can include:

  • Improve ability to respond to regulatory compliance issues
  • Improve identification of hazards and risks
  • Reduce the overall costs of incidents
  • Reduce downtime and the costs of disruption to operations
  • Reducing the cost of insurance premiums
  • Reducing absenteeism and employee turnover rates

Unfortunately, you can’t acquire a health and safety culture at the flick of a switch. A positive safety culture is about having positive values, attitudes, competencies and behaviour from employees and leaders from all levels. It takes commitment and dedication across the entire workforce.

 

What is a health and safety culture? And how do you ‘get’ one?

 

The new ISO 45001:2018 now includes the requirement ‘Leadership and Commitment’ (5.1), which describes the aims to develop, lead and promote a Health and Safety culture that involves all employees on the following:

 

  • Regular communications concerning health and safety matters – Toolbox talks, intranet and meetings
  • Protecting your workers – do you provide PPE (Personal Protective Equipment) i.e. high visibility jacket
  • Provide a health and safety induction – make employees aware of your company health and safety controls i.e. first aider and fire drills
  • Consider support for mental health issues with healthcare specialists
  • Ensure relevant controls are in place i.e. lone worker and DSE Procedures
  • Establish a health and safety steering group / committee to take the lead and demonstrate commitment.

Interested in how ISO 45001 can help you further with your workplace health and safety? We have a free webinar available to watch: An Introduction to ISO 45001.

 

hazard identification and risk assessment banner

What is a Risk Assessment?

A Hazard Identification and Risk Assessment (HIRA) is simply a careful examination of what, in your line of work, could cause harm to people so that you may weigh up whether you have taken enough precautions or need to do more to prevent harm.

The aim is to ensure that no one gets hurt or becomes ill, as accidents and sickness can ruin lives and affects your business if output is lost, machinery is damaged, insurance costs increase or result in going to court.

You are legally required to assess the risks present in your workplace.

Some assessments of the relationship between hazard and risk are very precise, based on numerical assignments of values which are calculated from detailed considerations of engineering and other disciplines, other risk assessments may be more task orientated such as Display Screen Equipment (DSE) risk assessments.

The important things you need to decide are whether a hazard is significant and whether you have it covered by satisfactory precautions to ensure the risk is minimised. This needs to be checked when you assess the risks. For example, electricity can kill but the risk of it doing so in an office setting is unlikely, provided that ‘live’ components are insulated and metal casings properly earthed.

So how should you assess the risks in your workplace? HSE guidance promoted the following:

5 Step Approach to Hazard Identification and Risk Assessment:

Step 1: Look for Hazards

Walk around your workplace and look for what could reasonably be expected to cause harm, not the trivial things but rather concentrate on significant hazards. Also ask your employees what they think and if they’ve noticed anything that you may not find immediately obvious.

Step 2: Decide who might be harmed, and how

This can include young workers, trainees, non-English speakers, cleaners, visitors, contractors, maintenance workers, members of the public or people you share your workplace with.

Step 3: Evaluate the risks and decide if current precautions are adequate or need improvement

When considering whether current precautions are adequate also consider if the remaining risk is tolerable or intolerable. If it’s intolerable than you need to re-evaluate the precautions and improve until the remaining risk is minimised.

Ask yourself, have you done everything required by law? But don’t stop there – your real aim is to minimise risk and to do so you may need to add further precautions.

Step 4: Record your findings

If you have more than five employees you must record the ‘Significant findings’ of your assessment, this means writing down the significant hazards and conclusions.

An example of this may be: ‘Electrical installations: insulation and earthing regularly checked and working as intended.

Your employees must also be informed of these findings.

Step 5: Review your assessment and revise it if necessary

Your business will inevitably evolve and as new equipment and procedures are introduced so too will new risks. When a significant change has been made, update the Risk Assessment as necessary. Do not do this for every trivial change.

It’s recommended that an annual Risk Assessment is conducted as a minimum to ensure that your business is as up-to-date as possible.

If you are looking for any assistance with Hazard Identification and Risk Assessments within your organisation, we may be able to help. Contact us on: enquiries@blackmoresuk.com

Contractors and Outsourcing

There is tighter control and requirements for an organisation to ensure that its outsourced processes are defined and controlled. When outsourced products and/or services supplied are under the control of the organization, supplier and contractor risk must be managed effectively. Organisations cannot contract out the risk.

Outsourcing (supply chains) are becoming increasingly complex, without the right balance and awareness, management potentially have substantial risks to the business consisting of legal, financial and reputational risk. Businesses must now look beyond their own immediate health and safety issues and take into account the wider society. By thinking about its contractors and suppliers, the organisation will be able to consider the effect on their neighbours (or other interested parties).

Contractors also fall within the scope of ‘workers’; contractors should be fully engaged by organisations to enable development, planning, implementation, performance evaluation and actions for improvement of the OH&S system.

Contractor / Outsourced activities can include a multitude of services provided / undertaken on behalf of organisations, such as:

  • Maintenance
  • Construction
  • Facilities
  • Security
  • Cleaning
  • Waste management, etc.

As noted, organisations cannot contract out risk, when contracting with external organisations they need to ensure that hazards and associated risks are identified and controlled by both parties. Organisations must define OH&S criteria for the selection of contractors. Some factors to consider include:

  • The ability of the contractor (external organisation) to meet requirements
  • Competency to determine hazards, assess risks and determine controls
  • Effect the outsourced process on the organisation

Once engaged with outsourced providers, the organisation should also consider and specify how the provider will co-ordinate with the organisation, including relevant controls already determined, incident / near miss reporting and interaction with other workers.

Controls are an important part of the outsourced process. Controls should be defined within the organisations systems and communicated with providers. Controls can include, contractual agreements, training, inspections and risk assessments.

 

construction banner

 

ISO 45001, like all management system standards, now advocates the risk-based approach.

This can be seen as more proactive, however, in ‘old’ terms this was seen and managed within the ‘preventive’ process. The new requirements and structure of ISO 45001 requires risks to be evaluated and remedied, rather than being hazard control.

With the inclusion of identifying OH&S (and other) opportunities, addressing the need to act to enhance or improve the management system comes out of the risk identification, hazard identification and other activities within the organisation.

Risk is ‘the effect of uncertainty’, by reducing the effect of uncertainty we will reduce our organisation’s risk exposure.  ISO 45001 sets out to do this by requiring organisations to be clear on and understand:

  • What they have to do (legal requirements).
  • What they chose to do (other requirements).
  • How they will do it (planning, support, and operations).
  • It is being done (performance evaluation).
  • How to do it better (Improvement).

Risk based thinking starts are the very beginning, when organisations are considering their context, the relevant requirements of their interested parties and the scope that the OH&S management system is to cover. Considerations should be made to both internal and external issues and the potential impact they can have on the systems and processes.

When identifying external and internal issues, and needs and expectations of interested parties, there may be a risk source that will require assessment and action as required.

As with all risk related areas, planning to address should be proportionate to the perceived level of risk identified and the objectives of the organisation.

Whilst considering all potential risks (to OH&S performance), focus should be on those hazards that are most likely to occur or have the most impact.

Reduction and / or prevention of undesired effects will help the organisation achieve its goals and objectives and continual improvement.

Awareness of these sources of risk, that have a potential to occur or a known actual event and consequence, can lead to both risk and opportunity. Identifying and determining the risks and opportunities can support the organisation in both its strategic and operational level.

hardhat icon

Top Management and Leadership within ISO 45001, what does this mean / require?

 
ISO 45001 places greater emphasis on management’s ownership and commitment to the organisation’s OH&S, it is central to the standard’s effectiveness and integration.
 
Unlike OHSAS 18001, that delegated responsibility to safety personnel, ISO 45001 requires the incorporation of health and safety in the overall management system of an organisation, driving top management to have a stronger leadership role in the safety and health program.
 
Under ISO 45001 top management are required to demonstrate that they engage in key OH&S management system activities within the organisation.
 
This requirement includes the active development, leading and promoting a culture of safety at work, and protecting workers from reprisals when reporting incidents. Top management will have to demonstrate involvement rather than delegation, and top management should be seen by all workers as being actively involved and demonstrating their commitment.
 
There is a greater focus on top management to ensure that there is consultation and participation of workers (formal and informal) in the development, planning, implementation and continual improvement of the OH&S management system.

ISO 45001 and Engagement of Managers
 

With ISO 45001, the safety culture of the organisation must be supported through the engagement of management with workers and demonstrated through a top-down emphasis. Instead of providing oversight of the program, management a required to be true safety leaders. Protection of workers, as well as performance improvements, are roles of leadership under the new ISO 45001.

Elements to Encourage Management and Leadership within ISO 45001
 

Top management have the responsibility to ensure that the importance of effective OH&S management is communicated and understood by all parties and ensuring that the OH&S management system can achieve intended outcomes. This can include:
 

  • Ensuring alignment of the OH&S management system with the organization’s business objectives
  • Ensuring necessary resources are available
  • Encouraging workers (other interested parties) to get actively involved in improving OH&S performance
  • Involving everyone in OH&S decision making, promoting open discussions
  • Clearly communicating that improvement and not blame is the objective

 
Clear and consistent Leadership is required. OH&S management is everyone’s business; it involves everyone, from the highest level down throughout the organisation, including temporary as well as permanent workers, visitors and neighbours. It also has to be across all areas of the organisation, departments and divisions, to ensure the development of collaborative and engaging relationships.

Contact us at Blackmores for more information on engagement and leadership in ISO 45001
 

hard hat icon

Context of the organisation, what does this mean?

BS ISO 45001 Context of the organization (clause 4), covers the following:

  • Understanding the organization and its context
  • Understanding the needs and expectations of workers and other interested parties
  • Determining the scope of the OH&S management system
  • OH&S management system

It within this clause that companies will begin to look, review and assess what they do, where they are in the market place and, particularly in respect of Health and Safety who could be harmed or affected by their activities.

 

Understanding the organization and its context

As part of the new common structure, with ISO 45001, the organisation must look beyond their own health and safety issues and consider what the society expects from them, in regard with health and safety issues.

Determination of issues that could affect the business can be undertaken in a number of ways and will be different for each business, based on size, complexity, scope of operations, etc.

A structured approach can be through methods such as:

  • SWOT (Strengths Weaknesses Opportunities Threats), can be used by organizations to look inward at themselves
  • PESTLE (Political, Economic, Social, Technological, Legal, Environmental), can be used to identify external issues that could affect the organization

These methods can also support in the identification of business objectives and improvement areas.

 

Understanding the needs and expectations of workers and other interested parties

Here, organizations are to determine those (relevant) interested parties that could affect or be affected by the organization and its OH&S management system, along with their needs and expectations that could become compliance (legal) obligations.

Relevant interested parties can include; staff (workers at any level), customers, legal and regulatory authorities, owners, shareholders, etc.

Also consider Contractors and Suppliers used, how work can affect others in surrounding areas e.g. neighbours, public, visitors, etc.

Some requirements / obligations will be mandatory e.g. Laws, Regulations, others agreed e.g. Contracts.

 

Determining the scope of the OH&S management system

Following determination of the external and internal issues and interested parties (above), the organization can then determine the scope of the OH&S management system.

There is an element of freedom and flexibility in defining the boundaries, however, it should be noted, organizations cannot:

  • exclude activities, products and services that have / can impact its OH&S performance
  • evade legal and other requirements

 

OH&S management system

The organization will determine, implement and maintain the processes required to fulfil the requirements of BS ISO 45001. These processes should be aligned and integrated throughout the organization e.g. Procurement, Operations, HR, etc. to ensure that everyone is aware and working towards the OH&S performance.

Where organizations have additional management system standard certification it may have covered some of these areas, however, a review will identify whether OH&S specific details have been determined.

 

 

How is ISO 45001 aligned with other ISO standards e.g. ISO 9001, ISO 14001, and minor differences?

ISO 45001:2018 is based on Annex SL – the high-level structure that implements a common framework to all management systems, i.e. it applies a common language across all standards.

This helps to keep consistency, supports alignment of different management system standards, e.g. ISO9001, ISO14001, etc.

Organisations can find it easier to incorporate their OH&S management system into core business processes and get more involvement from senior management.

The standard(s) are written in such a way that by following clause by clause, a methodical approach is achieved.

Structure of BS ISO45001, highlighting minor difference / requirements:

  1. Context of the organization
  • You must look beyond your own health and safety issues and consider what society expects from you, regarding health and safety issues.
  • Here we come across the term ‘workers’ identified within interested parties
  • Consider use of Contractors and Suppliers, how work can affect others in surrounding areas e.g. neighbours, public, visitors, etc.
  1. Leadership and worker participation
  • Management / Senior Leaders endorsement of the OH&S Policy is no longer enough; they must now lead by example and demonstrate their commitment and engagement in key OH&S management activities.
  • OH&S Policy now requires five specific commitments, including commitment to consultation and participation of workers
  • New / enhanced requirement for Consultation and participation of workers, workers (non-managerial) – must be involved (consultation and participation), supporting improvements in processes, identification of hazards and risks.
  1. Planning
  • Risk-based thinking – you must demonstrate you have determined, considered, and take action to address any risks and opportunities.
  • Determination of applicable legal and other requirements; this can result in identification of risks and opportunities
  • As part of planning, determination and assessment of risks and opportunities should be undertaken before change implemented
  1. Support
  • More emphasis on competence, particularly with identification of hazards
  • Communication with interested parties – internal and external; and taking into account diversity needs; ensure views of external interested parties are considered when establishing communication process
  1. Operation
  • Operational planning and control – eliminating hazards and reducing OH&S risks, managing change, management of procurement e.g. Contractors, outsourcing, to ensure conformity to OH&S management system
  • Emergency preparedness and response to ensure you can respond to potential emergency situations; these will have been identified within Planning, or will feed back for assessment if not previously picked up
  1. Performance evaluation
  • Monitoring and measurement equipment (e.g. calibration) is located in section 9.1.1
  • Evaluation of compliance – similar to ISO14001
  • Management review; information on performance and trends includes, Incidents, consultation and participation of workers,
  • Management shall communicate relevant outputs of management reviews to workers (and/or representatives)
  1. Improvement
  • Establishment, implementation and maintenance of process for reporting, investigating and taking action, to determine and manage incidents and nonconformities
  • Involve workers, and other interested parties, in the evaluation and corrective action to eliminate root causes of incidents / nonconformities

Blackmores UK can support you in migration or implementation of ISO45001, please contact us for more information.

Consultation and Participation was imbedded within OHSAS18001, what’s the difference with ISO45001?

Consultation and Participation of workers (ISO45001, Clause 5.4), is significantly enhanced from the requirement within OHSAS18001, where this was limited to hazard identification and consultation on changes.

ISO 45001 expects occupational health and safety aspects to be fully embodied within the organisation structure, including a greater degree of employee participation in the risk identification, hazard control and development of systems. All workers should be aware of their responsibilities, and work together to meet the organisation’s health and safety goals. Everyone, including leadership, is responsible for safety.

What does Consultation and Participation imply?

  • Consultation implies two-way communication, so workers (or their representatives when appropriate) can provide feedback to be considered by the organisation before taking a decision.
  • Participation implies the contribution of workers (or their representatives), including non-managerial workers, to decision-making related to OH&S performance and to proposed changes.

What does the term worker mean?

  • In the context of ISO 45001, ‘The Worker’ is defined as the person working under the control of the organisation, this is at all levels and includes contractors.

To facilitate the process of consultation and participation, the organisation must provide the required mechanisms, simply identified as:

  • Time, training and resources
  • Removal of obstacles or barriers, e.g. language, literacy or fear of reprisals

The provision of training to workers at no cost and during normal working hours could remove barriers to their participation.

Consultation and Participation of Workers in the OH&S Management System

The involvement of workers in the OH&S management system, along with the processes to support, is a key requirement for an effective management system. This involvement enables the organisation to make informed decisions and increase worker engagement.

Mechanisms can vary based on organisations, this can include,

  • The inclusion all workers, in smaller organisations
  • Workers’ representatives within larger organisations
  • Being involved with the policy, setting objectives
  • Suggestion schemes – formal and informal, along with communication on whether action is to be taken
  • Focused team meetings and / or workshops
  • Briefings and discussion forums, worker surveys, cross functional groups
  • Review of existing arrangements and continual improvement projects
  • Hazard identification and risk assessment participation to ensure appropriate working

Considerations should also take into account the methods, language and location for consultation and participation.

Worker involvement on day-to-day activities, along with those closest to the risk, provides an insight into actual issues. However, Consultation and Participation should be effective and proportionate to the organisation, not everyone is required to be involved, not every suggestion acted upon.

The organisation should determine the best and appropriate ways to implement effective consultation and participation and whether more formal mechanisms e.g. H&S committees, are required. It is important that once the mechanisms have been set up that they are supported by Management.

Making joint decisions with workers is more likely to be effective for the development, planning, implementation, performance evaluation and actions for improvement of the OH&S management system, as workers are the key interested party.

Already certified to OHSAS 18001 banner
 

Already certified to OHSAS 18001, what are the next steps for migrating to ISO 45001:2018?

So the long-awaited ISO 45001:2018 standard is finally here.  If your organisation is already certified to the Health and Safety Standard, OHSAS 18001, you may be considering what the next steps are.  The good news is that if you’re already certified to ISO 9001:2015 or ISO 14001:2015 you are already half way there to migrating to ISO 45001:2018.  Why?  Because ISO 45001 is based on the new High Level Structure (Annex SL).  These are the foundations which all new ISO standards in are generally based upon.  This means that the new elements such as Context of the organisation (understanding your businesses internal and external issues), Leadership and Interested partied are also featured in ISO 45001:2018.  Fundamentally, this approach lends itself well to a risk-based standard such as ISO 45001:2015.

 

In terms if next steps, I’d recommend…

  1. Developing a migration plan to coincide with a forthcoming OHSAS 18001 surveillance visit.  This will mean you will not necessarily need to pay for an additional visit from your certification body.  Ideally, you will need to allow a minimum of 6 months for the migration, although business with multiple sites or greater employee numbers (in excess of 100) should allow 12 months.
  2. Conduct a Gap Analysis to establish how you are currently complying with ISO 45001, and understand the gaps, so that an action plan can be produced. This can be done internally, or if outsourcing, Blackmores would allow one day for an on-site visit including report writing.
  3. Address the changes to the new standard – particularly in relation to Worker Participation (featured heavily in the new standard), Context of the organisation, interested partied and leadership.
  4. Update the Health and Safety Management System to reflect the new changes.
  5. Develop a Communication Plan to communicate the changes to employees and other ‘interested parties’ i.e. contractors, suppliers.  This can include newsletters, posters, meeting agenda’s, H & S KPI’s, Screen savers, ‘ISO 45001 Awareness Week’.
  6. Conduct an Internal Audit to demonstrate how your business complies with the new standard.
  7. Confirm with your Certification body the date of the migration visit to ensure that the assessor is aware that they are assessing your business against the new requirements – not the old OHSAS 18001 standard. We wouldn’t want to let all that effort go to waste now, would we?

 

So is that it?  Well yes, if you are happy doing the bare minimum.  However, if your company would like to embrace a culture of Health and Safety Best Practice, it is worth focusing on firmly establishing metrics to manage continual awareness and Best Practice.

 
orange hard hat

So why change from OHSAS 18001 to ISO 45001?

 

Inevitably, there is risk in the workplace, regardless of the industry, whether we like it or not.  However how businesses mitigate risk, can make the all the difference when it comes to protecting the health, safety and well-being of employees.  OHSAS 18001 has been around for 20 years, and it has taken almost that long for countries around the world to agree on what ‘Best Practice’ is when it comes to  managing health and safety in the workplace.

The long-awaited standard, includes contribution from 70 participating national bodies, and covers all the requirements of a Health and Safety Management System.  Why is this is this standard so important then?

Well you only need to look at national (UK) and international Health and Safety work related injury statistics to demonstrate that an international standard to support global improvement in health and safety preventing work-related injuries and deaths is long overdue.  Here are some of the facts:-

  • Every 15 seconds, 150 workers have an accident – that’s 317 million accidents a year.
  • Over 6000* people die each day from work-related accidents or diseases – that’s over 2.3 million* every year.
  • Additionally, there are some 340 million* occupational accidents, many of these resulting in extended absences from work.

(source*: International Labour Organisation)

Needless to say, business in the UK and overseas have still got a long way in terms of health and safety.

What is ISO 45001?

ISO 45001 is an International Standard that specifies requirements for an occupational health and safety (OH&S) management system, with guidance for its use, to enable an organisation to proactively improve its OH&S performance in preventing injury and ill-health.

Who can implement/use ISO 45001?

ISO 45001 is intended to be applicable to any organisation regardless of its size, type and nature. All of its requirements are intended to be integrated into an organization’s own management processes.

We have certification to OHSAS18001, what will happen to this?

OHSAS 18001 will be withdrawn on publication of ISO 45001 and organisations currently certified to OHSAS 18001 will have a three-year period to migrate to ISO 45001.

How soon or how long do I have to migrate to ISO 45001?

Following publication of ISO 45001, certification will be available to the new standard. All organisations certified to OHSAS 18001 will be able to migrate to ISO 45001, and migration from the old to the new will be available until 3 years from the day of publication of ISO 45001.

ISOlogist logo

Consultancy service

Let us do it for you

ISOlogy hub logo

Online membership

DIY with our isologyhub

About Blackmores

Our 7 Steps to Success

The Blackmores ISO Roadmap is a proven path to go from idea to launching your ISO Management System.

Whether you choose to work with one of our isologist consultants or work your own way through the process on our isology Hub, we’re certain you’ll achieve certification in no time!

What our clients have to say

The support and advise I get from our assigned auditors is immense. Forward planning for the following year is great and they are flexible and always willing to help.

Kalil Vandi

“Blackmores have assisted us almost since the start of our adoption of the ISO 9001 quality standard. Their input has improved our processes since the start, and enabled our goal of continuous improvement to be achieved. The people are also extremely easy to get on with, and they really understand our business, giving us a great deal of confidence in their advice.”

David Gibson

Photon Lines Ltd

“Blackmores are the perfect bridge between working on your ISO as an individual or company, to being audited each year.  We find that any queries we have are covered and we feel sure that we have everything as needs be before going into an external audit.”

Mandy Welsby

Jaama Ltd

“We have been extremely impressed with the service and support provided by Blackmores.  There knowledge and assistance through out our ISO journey has been amazing!”

Philip Hannabuss

Dome Consulting

“Blackmores have really kept us on our toes with the broad scope and level of detail they apply to our internal audit schedule. They always stay abreast of ISO standard changes and help us to adapt our processes and documents to embrace these changes accordingly. Having Blackmores shadow our external audits provides invaluable confidence and peace of mind – would highly recommend their services!”

Phil Geens

Kingsley Napley

“Our ISO 27001 certification project has gone so well, that there was no doubt in who we were going to ask to help us with our aspirations of becoming ISO 14001 certified. It’s been an absolute pleasure working with Blackmores, and we are really looking forward to working with them for the foreseeable future.”

dotdigital

Trusted by leading organisations across all sectors, we support companies of all sizes in any location.

Are you ready to start your ISO journey?

     
ISO Show

Listen to our Podcast

Welcome to the ISO Show podcast, dispelling myths and sharing tips for success to improve your business with ISO Standards. Join us to hear interviews with successful business leaders as they share their ISO journey with you.

Get top tips via audio master classes “ISO Steps to Success” on the most popular ISO Standards.

     

Carbonology logo

Ready to go carbon neutral... And achieve ISO Standards?

Welcome to Carbonology®

The proven method for achieving your carbon goals, aligned with ISO 14064 (carbon verification) and PAS 2060 (carbon neutrality)

Blackmores Carbon Neutral       Blackmores Carbon Footprint