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Today’s Guest

Ian Van Der Pool is the chairman of the European Facilities Standards committee and co-author of ISO 41001 and ISO 41014. He also has his own business, which is ISO 41001 CSI. He currently works with the Dutch Ministry of Defence and is responsible for implementing a brand new FM system fully compliant to ISO 41001.

Tune in to this episode to learn from Ian Van Der Pool, who has lots of valuable experience implementing ISO standards for facilities management. Ian speaks about how he got involved with ISO 41001, why it’s important to have an ISO standard, and how such a standard is created. He details the commercial value in ISO 41001, the benefits and main drivers of having a facilities management system in place that is aligned with the standard, and the risk of not having one implemented. The uncertainty of returning to the office amid a pandemic is discussed, along with the effects of this uncertainty. Then, Ian shares his top tips for implementing facilities management systems, noting a valuable lesson he learned in all the organizations he has interviewed.



Course Date: 18th September 2020

Course cost: £500

You’ll learn

  • How Ian got involved with ISO 41001
  • Why it’s important to have an ISO standard for facilities management
  • How multiple countries come together to create these standards
  • What drives companies or venues to implement ISO 41001
  • The commercial value in ISO 41001 and the risk of not implementing it
  • The effects of uncertainty of returning the workplace during coronavirus
  • The benefits of having a facilities management system in place
  • Ian’s top tips for implementing facilities management systems: where do they begin and how do they comply with the standard?


  • ISO Support Plan
  • ISO Elearning
  • ISO Steps to Success

In this episode, we talk about:

[00:43] A bit about Ian Van Der Pool

[02:50] Something not many people know about Ian

[03:40] How Ian got involved with ISO 41001

[06:51] Why is it important to have an ISO standard for facilities management?

[08:32] Is ISO 41001 the only certifiable standards that organizations can be certified against?

[09:30] How does a standard get created?

[12:25] Main drivers for implementing ISO 41001 for a facilities management company or venue

[14:39] The commercial value in ISO 41001

[17:39] The risk of not having it implemented

[18:55] The effects of uncertainty regarding going back into the workplace

[20:43] The benefits of having a facilities management system in place that is aligned with the standard

[22:37] Why would you need ISO 41001 in addition to or instead of other standards?

[27:30] Tips for implementing facilities management systems + A valuable lesson learned in all the organizations Ian has interviewed [31:02] How to learn more about and contact Ian + About his ISO 41001 foundation training course offered by CSI

If you need assistance with implementing ISO 41001Contact us!

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About Blackmores

Our 7 Steps to Success

The Blackmores ISO Roadmap is a proven path to go from idea to launching your ISO Management System.

Whether you choose to work with one of our isologist consultants or work your own way through the process on our isology Hub, we’re certain you’ll achieve certification in no time!

What our clients have to say

We engaged Blackmores to develop our ISO 9001, 14001, and 45001 management system from scratch. Throughout the creation and development stages of our ISO journey, Anju Punetha demonstrated remarkable patience, knowledge, and understanding as our dedicated consultant.

During our internal audit preparations, Ian Battersby’s meticulous attention to detail and thorough approach ensured we were well-prepared for our external audit, which we passed with flying colours. His guidance during the external audit was invaluable.

Based on our engagement and experience, I highly recommend the entire Blackmores team. If you’re considering pursuing ISO accreditations, Blackmores should be your first choice.

Graeme Adam

The support and advise I get from our assigned auditors is immense. Forward planning for the following year is great and they are flexible and always willing to help.

Kalil Vandi

“Blackmores have assisted us almost since the start of our adoption of the ISO 9001 quality standard. Their input has improved our processes since the start, and enabled our goal of continuous improvement to be achieved. The people are also extremely easy to get on with, and they really understand our business, giving us a great deal of confidence in their advice.”

David Gibson

Photon Lines Ltd

“Blackmores are the perfect bridge between working on your ISO as an individual or company, to being audited each year.  We find that any queries we have are covered and we feel sure that we have everything as needs be before going into an external audit.”

Mandy Welsby

Jaama Ltd

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Dome Consulting

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Kingsley Napley

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