Quality Management ISO 9001 Standard

What is ISO 9001 Quality Management?

ISO 9001 is the leading global ‘quality mark’ for businesses.

What is a Quality Management System?

Establishing optimal working practices in organisations, which can enhance profit as well as  customer satisfaction, doesn’t happen by accident. Today’s most successful organisations recognise the importance of having a proven quality management system in place. 

A blueprint for running your business successfully, a Quality Management System provides your employees and other stakeholders your policies, procedures and documents on how you run your business.

Benefits to your organisation:-

• Improved operating efficiency, resulting in fewer mistakes
• Simplified and effective documentation
• Performance improvement and an increase in bottom line profit
• Reduced risk through compliance to statutory, regulatory and contractual requirements
• Improved competitiveness, thus improved sales and marketing opportunities
• Strengthens communication and morale company-wide
• The acquisition of a symbol representing an international quality standard (ISO 9001).

Benefits to your clients (internal and external):-

• Adds value to your services
• Assurance of quality of service to the customer
• Increases perception of your company’s culture and image
• Commitment to continually improving products/services.
• Improved compliance to statutory, regulatory and contractual requirements.

How to achieve certification to ISO 9001?

At Blackmores we have a proven ISO 9001 Steps to Success programme, which takes you step by step from Gap Analysis through to readiness for assessment.

Further Resources:-

We have a 3 part podcast series discussing ISO 9001 Steps to Success in more detail, available on iTunes and Soundcloud. Each episode is accompanied by a blog for further reading:

• Episode 1
• Episode 2
• Episode 3 

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  Friday saw my first official internal audit for IS 9001 and was carried out by Blackmores (UK) Ltd as part of preparation for certification. This audit was carried out for a full day, with breaks scheduled so that I could keep up with the support to my customers which is pretty full on at the moment, via MS Teams video link. I have to say it was fabulous and I really can't see why this method wouldn't continue past the end of the crisis. Rachel has been amazing so motivating and had a real belief in what we were doing I genuinely cannot praise her and the rest of you at Blackmores enough!

  Leonard Business Services

  
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  Choosing Blackmores as our consulting company was a sound business decision. Their professionalism, experience and straightforward friendly approach was an exact fit for our company

  EMCOR