# Blackmores

> ISO Consultants

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## Pages

- [ESG Consultants](https://blackmoresuk.com/standards/environmental-standards/esg-solutions/): Our ESG consultants can work with your organisation to ensure you are taking the necessary steps to improve your overall sustainability
- [isologyhub](https://blackmoresuk.com/isologyhub/): The isologyhub is the leading place for businesses to learn how to achieve ISO Standards. Get access to our online e-learning courses
- [ISO 42001 AI Management](https://blackmoresuk.com/standards/risk-standards/iso-42001-ai-management/): If you’re looking for an ISO 42001 Consultant to help you with AI Management System development and implementation than contact our team today
- [Our Story](https://blackmoresuk.com/about/our-story/): Find out the history of Blackmores and where we have come from. We are ISO consultants within the UK supporting all types of businesses.
- [ISO Consultancy Service: Our isologists](https://blackmoresuk.com/isologists/): Our ISO Consultancy Services has a 100% success rate. Let our team of highly qualified isologists take care of your ISO Standards.
- [Our partners](https://blackmoresuk.com/our-partners/): Take a look at our trusted partners. We value all of our clients, partners and stakeholders. Working together for Success
- [Make the leap Transition to ISO 27001:2022](https://blackmoresuk.com/make-the-leap-transition-to-iso-270012022/): Make the Transition to ISO 27001:2022 before it's too late. The deadline is looming and our ISO consultants are here to help.
- [ISO 20400 – Sustainable Procurement](https://blackmoresuk.com/standards/environmental-standards/iso-20400-sustainable-procurement/): Blackmores ISO 20400 consultants specialise in helping you to implement and maintain your Sustainable Procurement Management System.
- [ISO 14064 Greenhouse Gases Verification – Carbonology](https://blackmoresuk.com/standards/environmental-standards/iso-14064-standard-greenhouse-gas-emissions/): When you choose to work with Carbonology, you will be allocated ISO consultants who specialise in ISO 14064, enhancing your success.
- [ISO 26000 Social Accountability](https://blackmoresuk.com/standards/environmental-standards/sa8000-social-accountability-certification/): Our ISO 26000 Consultancy service can help you implement the management system in line with this standard. Click for more
- [ISO 20121 Event Sustainability Management Systems](https://blackmoresuk.com/standards/environmental-standards/iso-20121-event-sustainability-management-systems/): At Blackmores, we’re ISO 20121 consultants. We work with organisations to help put the correct management systems to achieve their certification
- [isology® ISO Certification Roadmap](https://blackmoresuk.com/iso-steps-to-success/): Our ISO certification roadmap can help you to identify areas for improvement within your organisation and help you to get certified
- [ESOS Compliance UK](https://blackmoresuk.com/standards/environmental-standards/esos-compliance-uk/): ESOS compliance (Energy Saving Opportunity Scheme) was launched by the Department of Energy and Climate Change (DECC).
- [ISO 50001 Consultants – Energy Management Systems Certification](https://blackmoresuk.com/standards/environmental-standards/iso-50001-consultants-energy-management-systems-certification/): At Blackmores, our ISO 50001 Consultants are ready to help you achieve your Energy Management System Certification. 
- [ISO 14001 Certification – Environmental Management System](https://blackmoresuk.com/standards/environmental-standards/iso-14001-certification-environmental-management-system/): At Blackmores, we are ISO 14001 consultants and have helped countless organisations achieve their certification.
- [PAS 2060 – Carbonology Carbon Neutrality](https://blackmoresuk.com/standards/environmental-standards/pas-2060-carbon-neutrality/): The PAS 2060 standard was initially launched by the British Standards Institution in 2010 to increase the transparency of carbon neutrality
- [GDPR Consultants General Data Protection Regulations](https://blackmoresuk.com/standards/risk-standards/gdpr-general-data-protection-regulations/): Our GDPR Consultants are here to help you, and your organisation ensure compliance with the data protection act.
- [ISO Environmental Consultants](https://blackmoresuk.com/standards/environmental-standards/): At Blackmores, we are ISO Environmental Consultants; we specialise in helping businesses integrate Environmental ISO standards
- [BS 10012 Personal Information Management](https://blackmoresuk.com/standards/risk-standards/bs-10012-personal-information-management/): For BS 10012 Consultancy Services contact Blackmores today. BS 10012 is the global standard for processing and storing personal information.
- [ISO 22301 Business Continuity ](https://blackmoresuk.com/standards/risk-standards/iso-22301-certification/): As ISO 22301 Consultants, we can coach you through each element of the certifications to help you achieve success. 
- [ISO 27001 Certification – Information Security Management](https://blackmoresuk.com/standards/risk-standards/iso-27001-certification/): Get ISO 27001 Certified. Experienced ISO 27001 Consultants offering expert guidance to implement & maintain ISO Standards.
- [Looking for a Career with Blackmores?](https://blackmoresuk.com/looking-for-a-career-with-blackmores/): Looking for a change? Considering a career with Blackmores? See the roles we have available here and find out how to apply.
- [ISO 45001 Standard: Occupational Health & Safety In The Workplace](https://blackmoresuk.com/standards/risk-standards/iso-45001-standard-occupational-health-safety-in-the-workplace/): At Blackmores, we are certified ISO 45001 consultants. We work with organisations to help them achieve their ISO 45001 certification.
- [ISO 27017 Certification For Cloud Security](https://blackmoresuk.com/standards/risk-standards/iso-27017-certification-for-cloud-security/): When you choose to work with an ISO 27017 consultant like Blackmores, we can provide dedicated support and advice.
- [ISO 27701 Privacy Information Management](https://blackmoresuk.com/standards/risk-standards/iso-27701-privacy-information-management/): If you are looking for an ISO 27701 consultant to work with, or a consultant for any ISO standard then please contact Blackmores today
- [ISO Risk Consultants](https://blackmoresuk.com/standards/risk-standards/): At Blackmores, we are ISO risk consultants. We help organisations all over the UK to implement & maintain effective risk management systems.
- [ISO 41001 Facility Management](https://blackmoresuk.com/standards/quality-standards/iso-41001-facility-management/): At Blackmores, we are ISO 41001 Consultants, we partner with businesses to ensure they are hitting the criteria to achieve the certification.
- [ISO 22716 Certification – Quality Standards For Cosmetics](https://blackmoresuk.com/standards/quality-standards/iso-22716-certification-quality-standards-for-cosmetics/): If you work in the cosmetics industry and are looking for an ISO 22716 consultant, contact the team at Blackmores today.
- [AS/EN 9100 Aerospace Industry Quality Standard](https://blackmoresuk.com/standards/quality-standards/bs-en-9100-aerospace-industry-quality-standard/): At Blackmores, our AS/EN 9100 consultants work closely with our clients to help implement a management system compliant with this standard
- [ISO 10002 Certification – The Customer Satisfaction Standard](https://blackmoresuk.com/standards/quality-standards/iso-10002-the-customer-satisfaction-standard/): Our ISO 10002 consultancy service helps our clients implement the internal processes required to pass their Customer Satisfaction Standard
- [ISO 44001 Collaborative Business Relationships](https://blackmoresuk.com/standards/quality-standards/iso-44001-collaborative-business-relationships/): If you’re looking for an ISO 44001 Consultant for your organisation then the team at Blackmores want to hear from you.
- [ISO 20000 IT Service Management](https://blackmoresuk.com/standards/quality-standards/iso-20000-it-service-management/): When you choose to partner with Blackmores as your ISO 20000 Consultant, you gain access to a plethora of resources and knowledge.
- [ISO Quality Consultants](https://blackmoresuk.com/standards/quality-standards/): As an ISO quality consultant, we can assist your organisation in implementing a business management system according to ISO Quality standards.
- [ISO 55001 Asset Management](https://blackmoresuk.com/standards/quality-standards/iso-55001-asset-management/): Working as an ISO 55001 consultant, we provide organisations with a framework to proactively manage the life cycle of their assets.
- [ISO 9001 – Quality Management](https://blackmoresuk.com/standards/quality-standards/iso-9001-certification-quality-management/): If you’re looking for a ISO 9001 Consultant then Blackmores are here to help you. Our isologists will be with you every step of the way.
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- [ISO Standards](https://blackmoresuk.com/standards/): At Blackmores, we provide consultancy services to help organisations achieve their ISO Standards. These are the standards we can assist with
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- [ISO Support Plan](https://blackmoresuk.com/iso-support-plan/): Watch our videos to learn more about how an ISO Support Plan can save you time and money through outsourcing ISO maintenance tasks
- [Services](https://blackmoresuk.com/services/): A pioneering ISO Standards consultancy. Helping you with all your Quality, Risk and Environmental Management needs.
- [Delivering unrivalled ISO consultancy services](https://blackmoresuk.com/about/): About Blackmores - find out all about our company and how our ISO consultancy service helps countless businesses throughout the UK.
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- [Contact](https://blackmoresuk.com/contact-us/): Get in touch with our experienced and friendly team today. Based in Hertfordshire, Blackmores are here to answer your questions.
- [Home](https://blackmoresuk.com/): At Blackmores, we are a team of ISO Consultants. We're here to help you with all your Quality, Risk, and Environmental Management needs.

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## Posts

- [#220 EcoVadis – Platform Your Passport To Winning Sustainable Contracts](https://blackmoresuk.com/220-ecovadis-platform-your-passport-to-winning-sustainable-contracts/): Mel discusses the ESG rating scheme EcoVadis, what is required to earn a Platinum rating and provides some tips on how to get that rating.
- [#219 How To Unlock CDP A Rating – GHG Verification For Top Carbon Disclosure Ratings](https://blackmoresuk.com/219-how-to-unlock-cdp-a-rating-ghg-verification-for-top-carbon-disclosure-ratings/): Mel explains what the Carbon Disclosure Project is, what is required to earn an A rating & provides some tips on how to get that A rating.
- [#218 Driving ISO Implementation – Meet the Consultant: Derek Hall](https://blackmoresuk.com/218-driving-iso-implementation-meet-the-consultant-derek-hall/): We introduce Derek Hall to learn about his journey from spending 40+ years in the printing industry to becoming an ISO Consultant.
- [Business Continuity Consultants: Achieving your ISO 22301 Certification](https://blackmoresuk.com/business-continuity-consultants-achieving-iso22301/): Our business continuity consultants are here to help you implement an internal system that will ensure your business remains thriving
- [#217 Driving ISO Implementation – Meet the Consultant: Alison Henshaw](https://blackmoresuk.com/217-driving-iso-implementation-meet-the-consultant-alison-henshaw/): We introduce Alison Henshaw, to learn about her journey from aspiring pub-landlord to becoming an ISO Consultant.  
- [#216 What is Environmental Emergency Preparedness?](https://blackmoresuk.com/216-what-is-environmental-emergency-preparedness/): Ian Battersby explains what is meant by emergency preparedness and response within ISO 14001, and how that can apply to your business.
- [The Top Benefits of ISO 14001](https://blackmoresuk.com/top-benefits-of-aso-14001/): In this insight, we talk about the benefits of ISO 14001 and what we can do for your organisation. Contact our team for more information
- [#215 The Latest Trends On the Buy Side of the Voluntary Carbon Market](https://blackmoresuk.com/215-the-latest-trends-on-the-buy-side-of-the-voluntary-carbon-market/): Tiffany Cheung discusses the landscape of the carbon market, including current trends, decarbonisation challenges & top tips.
- [#214 An Introduction to the voluntary carbon market](https://blackmoresuk.com/214-an-introduction-to-the-voluntary-carbon-market/): Tiffany Cheung explains what the voluntary carbon market is, how carbon credits work, & what controls are in place to ensure they're reliable
- [#213 Driving ISO Implementation – Meet the Consultant: Sarah Ball](https://blackmoresuk.com/213-driving-iso-implementation-meet-the-consultant-sarah-ball/): We introduce Sarah Ball, a Senior Isologist® at Blackmores, to learn about her journey towards becoming an ISO Consultant.
- [#212 Driving ISO Implementation – Meet the Consultant: Darren Morrow](https://blackmoresuk.com/212-driving-iso-implementation-meet-the-consultant-darren-morrow/): We introduce Darren Morrow, to learn about his journey towards becoming an ISO Consultant and the challenges he faces with implementing ISO. 
- [What Does an ISO Consultant Do?](https://blackmoresuk.com/what-does-an-iso-consultant-do/): So, what does an ISO consultant do? At Blackmores, we work with ISO standards day in, day out, to help you achieve ISO certification
- [#211 The Power of Communicating Your Management System](https://blackmoresuk.com/211-the-power-of-communicating-your-management-system/): Ian discusses the importance of effective communication of your Management System & why it’s vital to reap the benefits of ISO Implementation
- [#210 What is the EU Green Claims Directive](https://blackmoresuk.com/210-what-is-the-eu-green-claims-directive/): Charlie Martin explains the purpose of the EU Green Claims Directive, who it applies to and what it’s requirements mean in practice.
- [#209 Introducing The Anti-Greenwash Charter  ](https://blackmoresuk.com/209-introducing-the-anti-greenwash-charter/): Charlie Martin discusses The Anti-Greenwash Charter and how it promotes transparency and accountability for sustainability claims.
- [#208 The Pros and Cons of Sustainability Standards  ](https://blackmoresuk.com/208-the-pros-and-cons-of-sustainability-standards/): Steph Churchman introduces the leading sustainability Standards and explains the benefits and disadvantages of each.
- [Getting Started with ESG for Business: A Guide from Your ISO Consultant](https://blackmoresuk.com/getting-started-with-esg-for-business/): If your organisation is endeavouring to become more ethical, then getting started with ESG for business is the perfect place to begin.
- [#207 Management Review – The Fallacy Of The Annual Event](https://blackmoresuk.com/207-management-review-the-fallacy-of-the-annual-event/): Ian explains the purpose of Management Review, including what you should be including and getting out of a Management Review.
- [#206 Aligning Objectives with Strategic Direction](https://blackmoresuk.com/206-aligning-objectives-with-strategic-direction/): Ian discusses the importance of setting key objectives, and why you should be aligning objectives with your strategic direction.
- [#205 Building AI Resilience with Cloud Direct](https://blackmoresuk.com/205-building-ai-resilience-with-cloud-direct/): Mark Philip, Information Security Manager at Cloud Direct, discusses AI risks & how you can build AI resilience into your existing practices.
- [#204 Greenwashing – Separating Fact From Fiction with ISO 14064 Verification](https://blackmoresuk.com/204-greenwashing-separating-fact-from-fiction-with-iso-14064-verification/): Mel dives into the use of ISO 14064 verification & how this Standard can help businesses ensure their climate action claims are genuine.
- [2025 ISO and Quality Standard Updates and Changes](https://blackmoresuk.com/2025-iso-and-quality-standard-updates-and-changes/): Read about the latest ISO and Quality Standard Updates and Changes through 2024 and into 2025. Contact Blackmores for consultancy services
- [#203 The 7 Shades of Greenwashing](https://blackmoresuk.com/203-the-7-shades-of-greenwashing/): Mel dives into the 7 shades of greenwashing and explains the common greenwashing tactics you should be on the lookout for.
- [What is ISO 22301? And Why Should Your Business Invest?](https://blackmoresuk.com/what-is-iso-22301/): What is ISO 22301? Why should your business invest? ISO 22301 is the international standard for Business Continuity Management Systems
- [#202 The Rise of Greenwashing](https://blackmoresuk.com/202-the-rise-of-greenwashing/): Mel explains what greenwashing is, the common tactics used in greenwashing and how businesses can build genuine sustainability.
- [#201 It Shouldn’t Happen To An Auditor](https://blackmoresuk.com/201-it-shouldnt-happen-to-an-auditor/): Ian Battersby and Steve Mason share some of their stories of misadventures during audits, from common mistakes, to stolen cars.
- [#200 FESPA’s sustainable transformation with ISO 20121](https://blackmoresuk.com/200-fespas-sustainable-transformation-with-iso-20121/): Graeme Richardson-Locke discusses FESPA’s journey towards achieving ISO 20121, the challenges faced and benefits felt from certification.
- [ISO Training Material: Join Our isologyhub](https://blackmoresuk.com/iso-training-material-join-our-isologyhub/): At Blackmores, as part of our ISO consultancy service, we also provide in-depth ISO training material that leaves no stone unturned.
- [#199 The First Step Towards Safe and Ethical AI – ISO 42001 Gap Analysis](https://blackmoresuk.com/199-the-first-step-towards-safe-and-ethical-ai-iso-42001-gap-analysis/): Rachel Churchman explains what ISO 42001 is, why you should conduct an ISO 42001 Gap analysis & what’s involved with conducting one.
- [#198 How communication can make or break your Management System](https://blackmoresuk.com/198-how-communication-can-make-or-break-your-management-system/): Ian explains what ISO Standards mean by awareness and communication and why they are so integral to a successful management system.
- [#197 What is a SWOT and PESTLE?](https://blackmoresuk.com/197-what-is-a-swot-and-pestle/): Today Ian Battersby explains what a SWOT and PESTLE analysis is and the key questions you should be asking during the exercise.
- [#196 Reed & Mackay’s Carbon Verification Journey  ](https://blackmoresuk.com/196-reed-mackays-carbon-verification-journey/): Christopher Truss from Reed & Mackay, discusses their ISO Standard portfolio and their journey towards ISO 14064 carbon verification.
- [#195 The Role of ESG in Procurement](https://blackmoresuk.com/195-the-role-of-esg-in-procurement/): Philip Ideson, Founder of Art of Procurement, explains procurement’s role in ESG compliance & their mission to 10X the impact of procurement.
- [#194 Clyde & Co’s Carbon Verification Journey](https://blackmoresuk.com/194-clyde-cos-carbon-verification-journey/): Paddy Linighan, Chief Sustainability Officer at Clyde & Co, discusses their sustainability initiatives & journey towards ISO 14064.
- [ISO 27001 Transition: 2022 Guidance and Checklist ](https://blackmoresuk.com/iso-27001transition-2022-guidance-and-checklist/): When it comes to completing an ISO 27001 transition, we have worked with many clients to make the required changes to achieve ISO 27001:2022
- [#193 Understanding ESG Reporting – CSDDD](https://blackmoresuk.com/193-understanding-esg-reporting-csddd/): Mel explains what Corporate Sustainability Due Diligence Directive (CSDDD) is, key emissions reporting requirements & who qualifies for CSDDD.
- [#192 Understanding ESG Reporting – CSRD](https://blackmoresuk.com/192-understanding-esg-reporting-csrd/): Mel explains what Corporate Sustainability Reporting Directive (CSRD) is, the verification requirements and who qualifies for CSRD.
- [ISO Artificial Intelligence Standards: A Consultants Guide](https://blackmoresuk.com/iso-artificial-intelligence-standards-a-consultants-guide/): With the world becoming more reliant on digital technology, there's a lot of talk around ISO artificial intelligence standards for businesses
- [#191 Understanding ESG Reporting – ISSB S2](https://blackmoresuk.com/191-understanding-esg-reporting-issb-s2/): Mel continues the ESG Reporting Disclosures series by explaining what ISSB S2 is, the emissions reporting requirements & who qualifies for it
- [#190 Understanding ESG Reporting – Streamlined Energy and Carbon Reporting (SECR)](https://blackmoresuk.com/190-understanding-esg-reporting-streamlined-energy-and-carbon-reporting-secr/): Understanding ESG Reporting: Mel breaks down what Streamlined Energy and Carbon Reporting (SECR)
- [#189 Mintago’s Information Security Success with ISO 27001](https://blackmoresuk.com/189-mintagos-information-security-success-with-iso-27001/): Tom from Mintago explains their journey towards ISO 27001 & the benefits felt from certification to the leading Information Security Standard.
- [#188 GHG Protocol VS ISO 14064-1](https://blackmoresuk.com/188-ghg-protocol-vs-iso-14064-1/): Mel explains the similarities & differences between the leading GHG emission reporting frameworks, ISO 14064-1 and the GHG Protocol.
- [#187 How To Utilise ISO Compliance for ESG Reporting](https://blackmoresuk.com/187-how-to-utilise-iso-compliance-for-esg-reporting/): Ian Battersby and Ali Henshaw discuss ESG compliance and how elements of an ISO Management system can help with ESG reporting.  
- [ISO 27001 Implementation: How Blackmores Can Help Your Business](https://blackmoresuk.com/iso-27001-implementation-blackmores-can-help-your-business/): At Blackmores, we have decades of experience in ISO 27001 implementation for all types of businesses. Contact us today.
- [#186 Business Continuity lessons learnt from CrowdStrike](https://blackmoresuk.com/186-business-continuity-lessons-learnt-from-crowdstrike/): Ian Battersby & Steve Mason discuss the aftermath of the CrowdStrike crash and the importance of good business continuity
- [#185 Addressing Opportunities for Improvement](https://blackmoresuk.com/185-addressing-opportunities-for-improvement/): Today Ian explains how to find root cause for non-conformities and integrating improvement actions from multiple sources.  
- [#184 Proactive Hazard Reporting – Consultation and Participation in ISO 45001](https://blackmoresuk.com/184-proactive-hazard-reporting-consultation-and-participation-in-iso-45001/): Ian explains what consultation & participation of workers (ISO 45001) is & how you can use proactive hazard reporting to meet the requirement
- [Environmental Consultants – How Can We Help Your Organisation](https://blackmoresuk.com/environmental-consultants-how-can-we-help-your-organisation/): As environmental consultants, we can help organisations to ready themselves for a range of Environmental ISO certifications and solutions.
- [#183 How can ISO Standards help with ESG Compliance?](https://blackmoresuk.com/183-how-can-iso-standards-help-with-esg-compliance/): Today Steph Churchman will explain what ESG is, how it can be scored and what role ISO Standards can play in ESG compliance.
- [#182 ISO 20121:2024 updates – What you need to know ahead of your transition](https://blackmoresuk.com/182-iso-201212024-updates-what-you-need-to-know-ahead-of-your-transition/): Today Steph explains the changes to ISO 20121:2024, what certified companies must do to transition before the deadline.
- [#181 The Integral Role of Leadership within ISO](https://blackmoresuk.com/181-the-integral-role-of-leadership-within-iso/): Today Ian explains the integral role of leadership within the Implementation and maintenance of an ISO Management System.
- [#180 Carbon Reporting – To Verify or Not To Verify](https://blackmoresuk.com/180-carbon-reporting-to-verify-or-not-to-verify/): Mel explains Greenhouse Gas (GHG) emissions reporting, & how verifying GHG Statements in alignment with ISO 14064-1 can benefit your business
- [ISO 9001 Consultancy: Why Your Business Should Invest](https://blackmoresuk.com/iso-9001-consultancy-why-your-business-should-invest/): If you are investigating ISO 9001 for your business, you might have considered using an ISO 9001 consultancy service like Blackmores
- [#179 The Interconnectedness of Clauses](https://blackmoresuk.com/179-the-interconnectedness-of-clauses/): Ian explains how ISO Standard clauses interconnect to create a cohesive cycle, from context of the organisation through to Improvement.
- [#178 Introducing Our New Host – Ian Battersby](https://blackmoresuk.com/178-introducing-our-new-host-ian-battersby/): Today we Introduce Ian Battersby as the new host for the ISO Show and learn about his background in Standards and ISO.    
- [#177 ISO Show Evolution  ](https://blackmoresuk.com/177-iso-show-evolution/): Today Mel Blackmore will reflect on the ISO Show so far and share it’s next evolution as we introduce a new host.  
- [#176 Top ISO Standard Trends in Data Centres](https://blackmoresuk.com/176-top-iso-standard-trends-in-data-centres/): Today Steph Churchman, Communications Manager at Blackmores, will be sharing the top ISO Standard trends within the UK Data Centre industry.
- [Benefits of ISO Certifications for Your Business](https://blackmoresuk.com/benefits-of-iso-certifications-for-your-business/): What are the benefits of ISO certifications for your business? Gaining ISO certifications can bring several benefits to your organisation
- [#175 How Daisy embedded effective energy management with ISO 50001](https://blackmoresuk.com/175-how-daisy-embedded-effective-energy-management-with-iso-50001/): Damian Edwards from Daisy Corporate Services discusses why they Implemented ISO 50001 and what they’ve learned from the experience
- [#174 What is the new ISO Climate Change Amendment?  ](https://blackmoresuk.com/174-what-is-the-new-iso-climate-change-amendment/): Join Mel as she discusses what this new ISO Climate Change Amendment is, why it was introduced and the consequences if you don’t address it
- [#173 Top 10 Reasons to Use ISO 42001 AI Management  ](https://blackmoresuk.com/173-top-10-reasons-to-use-iso-42001-ai-management/): Join Steph Churchman, Communications Manager at Blackmores, on this episode as she discusses the top 10 reasons to adopt ISO 42001.
- [#172 Effectively Responding to a Cyber Incident with Epiq](https://blackmoresuk.com/172-effectively-responding-to-a-cyber-incident-with-epiq/): Jack Morris from Epiq explains the consequences of not being prepared for a cyber incident & how to effectively respond to a cyber incident.
- [What is an ISO Consultant? How Our Isologists Can Help You](https://blackmoresuk.com/what-is-an-iso-consultant-how-our-isologists-can-help-you/): An ISO consultant is an individual or organisation that works alongside businesses to help them achieve their ISO certifications
- [#171 Proactive Steps to Mitigate Cyber Incident Risk with Epiq](https://blackmoresuk.com/171-proactive-steps-to-mitigate-cyber-incident-risk-with-epiq/): Jack Morris discusses the importance of being proactive in reducing cyber incident risk and the steps you can take to mitigate these risks.
- [#170 Trends in the Carbon Market with Nature Broking](https://blackmoresuk.com/170-trends-in-the-carbon-market-with-nature-broking/): Luke Baldwin, Co-founder and CEO of Nature Broking, explains the latest emerging trends in the carbon market.
- [Access ISO Training Online with our Isologyhub ](https://blackmoresuk.com/access-iso-training-online-isologyhub/): For ISO training online, why not become a member of our Isologyhub? Gain access to materials to help achieve your certificatio
- [#169 Credible Carbon offsetting with Nature Broking](https://blackmoresuk.com/169-credible-carbon-offsetting-with-nature-broking/): Mel is joined by Luke Baldwin, Co-founder and CEO of Nature Broking, to discuss credible nature-based solutions for carbon offsetting.
- [#168 Changes to ESOS – What you need to be aware of  ](https://blackmoresuk.com/168-changes-to-esos-what-you-need-to-be-aware-of/): Ian Boylan, Chief Executive Officer at ISO Baseline, explains the recent changes to ESOS, how they affect organisations in the UK and EU.
- [#167 How Lifelong Learner embedded ISO 22301 in just 4 months  ](https://blackmoresuk.com/167-how-lifelong-learner-embedded-iso-22301-in-just-4-months/): Lauren shares her journey and explains the challenges associated with implementing a Business Continuity Management System in just 4 months.
- [#166 What is ISO 42001 AI Management?](https://blackmoresuk.com/166-what-is-iso-42001-ai-management/): Mel explains what ISO 42001 AI Management is, who it’s applicable to and how ISO 42001 can help businesses manage AI risks.
- [#165 What is isology? How to Implement any ISO Standard](https://blackmoresuk.com/165-what-is-isology-how-to-implement-any-iso-standard/): isology is our 7-step method for implementing any ISO Standard, join Mel this week as she breaks down each of the 7 steps.
- [#164 The ISO 27001:2022 Transition Gameplan – A step-by-step guide to complete your Transition](https://blackmoresuk.com/164-the-iso-270012022-transition-gameplan-a-step-by-step-guide-to-complete-your-transition/): In this weeks’ episode, Steph Churchman outlines the 7-step ISO 27001:2022 Transition Gameplan available on the isologyhub.
- [#163 The environmental value of circular design with Design Conformity](https://blackmoresuk.com/163-the-environmental-value-of-circular-design-with-design-conformity/): Adam Hamilton-Fletcher, Founder of Design Conformity, discusses the application of circular design within the furniture manufacture industry
- [#162 What’s the difference between Certification and Verification?](https://blackmoresuk.com/162-whats-the-difference-between-certification-and-verification/): In this weeks’ episode Mel explains the key differences between the terms ‘Certification’ and ‘Verification’ in relation to ISO Standards
- [#161 What trends are in the top 10 ISO Standards?](https://blackmoresuk.com/161-what-trends-are-in-the-top-10-iso-standards/): Join Mel in this weeks’ episode as she breaks down the top 10 ISO Standards Implemented globally and identifies key trends.
- [#160 What were our Top 5 most popular episodes in 2023?](https://blackmoresuk.com/160-what-were-our-top-5-most-popular-episodes-in-2023/): Mel looks back on the 5 most popular ISO Show episodes of 2023, including some highlights from each episode.
- [#159 10 Reasons to use ISO 14068 Carbon Neutrality](https://blackmoresuk.com/159-10-reasons-to-use-iso-14068-carbon-neutrality/): In this weeks’ episode Mel explains 10 reasons why you should use ISO 14068 – the new Standard for Carbon Neutrality.  
- [#158 ISO 14068 – A new pathway to Net Zero](https://blackmoresuk.com/158-iso-14068-a-new-pathway-to-net-zero/): In this weeks’ episode Mel explains what BS ISO 14068 is, who can use the Standard, and how this Standard can combat green washing.
- [#157 Monolith’s success with ISO 27001 Information Security  ](https://blackmoresuk.com/157-monolith-ais-success-with-iso-27001-information-security/): Take a look at our ISO show podcast and find out all about Monolith’s success with ISO 27001 Information Security.
- [#156 Net Zero in 90 Days](https://blackmoresuk.com/156-net-zero-in-90-days/): Find out how to become Net Zero in 90 Days with our ISO podcast. Make sure you contact our ISO consultants for more information.
- [#155 How to create a PPN 06/21 Carbon Reduction Plan](https://blackmoresuk.com/155-how-to-create-a-ppn-06-21-carbon-reduction-plan/): David Algar explains how to create a PPN 06/21 Carbon Reduction Plan, shares some tips on presentation and how Carbonology® can support you.
- [#154 What are PPN 06/21 Carbon Reduction Plans, and why do you need one?](https://blackmoresuk.com/154-what-are-ppn-06-21-carbon-reduction-plans-and-why-do-you-need-one/): In this weeks’ episode David Algar explains exactly what PPN 06/21 Carbon Reduction Plans are and what the requirements mean in practice.
- [#153 Breaking down ISO 20000 Service Management  ](https://blackmoresuk.com/153-breaking-down-iso-20000-service-management/): We explore Clauses 7 and 8 of ISO 20000 Service Management in more detail, and how certain aspects can apply to any business.   
- [#152 What is ISO 20000 Service Management?  ](https://blackmoresuk.com/152-what-is-iso-20000-service-management/): Steve Mason joins Mel to discuss what ISO 20000 is, who can use and benefit from the Standard and how it fits in with other more widely adopted ISO Standards.
- [#151 Where Certification Bodies are failing  ](https://blackmoresuk.com/151-where-certification-bodies-are-failing/): Businesses going through ISO certification may see any decisions made by Certification Body Assessors as infallible, however there’s still a very human aspect which can lead to some common pitfalls
- [#150 Why you should be aware of ISO 17021 ahead of your next Certification Body visit](https://blackmoresuk.com/150-why-you-should-be-aware-of-iso-17021-ahead-of-your-next-certification-body-visit/): Steve Mason discusses what ISO 17021 is, why you should be aware of it and the elements related to service delivery from Certification Bodies.
- [#149 10 reasons why ISO Standards help to win Tenders](https://blackmoresuk.com/149-10-reasons-why-iso-standards-help-to-win-tenders/): Join Mel on today’s ISO Show episode as she shares 10 reasons why ISO Standards can help businesses win tenders.
- [#148 How Asynt are embedding Quality and Environmental management with ISO 9001 and ISO 14001](https://blackmoresuk.com/148-how-asynt-are-embedding-quality-and-environmental-management-with-iso-9001-and-iso-14001/): Today Siobhan Ellwood explains their journey towards ISO 9001, and how they embedded ISO 14001 along the way using the isologyhub
- [#147 How Haymarket are leading the way in Sustainable Event Management with ISO 20121   ](https://blackmoresuk.com/147-how-haymarket-are-leading-the-way-in-sustainable-event-management-with-iso-20121/): Gary and Natalie from Haymarket discuss why they added ISO 20121 to their portfolio, the challenges faced and the benefits gained.
- [#146 5 mistakes to avoid while managing an Energy Management System](https://blackmoresuk.com/146-5-mistakes-to-avoid-while-managing-an-energy-management-system/): Today Darren Morrow, Senior Isologist here at Blackmores, joins us to share his top 5 mistakes to avoid while managing an EMS.
- [#145 The power of 10 minutes a day with Lorna Leonard  ](https://blackmoresuk.com/145-the-power-of-10-minutes-a-day-with-lorna-leonard/): Lorna joins us to share her story of how saving just 10 minutes a day can potentially lead to 54 hours worth of saved time
- [#144 5 Top tips for ISO 50001 Implementation](https://blackmoresuk.com/144-5-top-tips-for-iso-50001-implementation/): Today Darren Morrow, Senior Isologist here at Blackmores, joins us to share his top 5 top tips for ISO 50001 Implementation.
- [#143 Reinvigorate interest in your ISO Management System with the Engagement Amplifier Gameplan – Part 2](https://blackmoresuk.com/143-reinvigorate-interest-in-your-iso-management-system-with-the-engagement-amplifier-gameplan-part-2/): Today Sarah will continue on from the last episode and explain the last few steps in the Engagement Amplifier Gameplan. 
- [#142 Reinvigorate interest in your ISO Management System with the Engagement Amplifier Gameplan – Part 1](https://blackmoresuk.com/142-reinvigorate-interest-in-your-management-system-with-the-engagement-amplifier-gameplan-part-1/): Today Sarah will explain exactly what the Engagement Amplifier Gameplan is, who it’s suitable for and give an overview of the first few steps
- [#141 Todd Research’s ongoing success with ISO 9001 and ISO 27001](https://blackmoresuk.com/141-todd-researchs-ongoing-success-with-iso-9001-and-iso-27001/): Caroline Banks, Support Manager at Todd Research, explains why they decided to implement ISO 9001 (Quality) and ISO 27001 (Info Sec)
- [#140 Celebrating your ISO Success](https://blackmoresuk.com/140-celebrating-your-iso-success/): In this episode, the Communications Manager at Blackmores, will take you through a few ways you can celebrate your ISO success.
- [#139 What are the benefits of ISO 50001?](https://blackmoresuk.com/139-what-are-the-benefits-of-iso-50001/): Join Mel this week as she dives into the other benefits ISO 50001, including real world examples from some global brand names.
- [#138 Routes to ESOS Compliance – ISO 50001](https://blackmoresuk.com/138-routes-to-esos-compliance-iso-50001/): Join Mel this week as she explains what ISO 50001 is, how it complies with ESOS requirements and the key differences between other standards
- [#137 Routes to ESOS Compliance – Energy Audits](https://blackmoresuk.com/137-routes-to-esos-compliance-energy-audits/): This week we explains what Energy Audits are, what data you need to report on & what final sign-off is required before a report is submitted.
- [#136 dotdigital’s sustainable transformation with ISO 14001](https://blackmoresuk.com/136-dotdigitals-sustainable-transformation-with-iso-14001/): Steve Shaw, Chief Product & Technology Officer at dotdigitial, joins us to talk about their successful ISO 14001 implementation
- [#135 Emerging SaaS Trends in Health and Safety](https://blackmoresuk.com/135-emerging-saas-trends-in-health-and-safety/): Mel is joined by James Sharp, Chief Technical Officer at Riskex, to explain emerging Software as a Solution trends in Health and Safety.  
- [#134 Credible Carbon offsetting with Treeconomy](https://blackmoresuk.com/134-credible-carbon-offsetting-with-treeconomy/): Harry Grocott, CEO and Co-founder of Treeconomy, discuss their credible carbon offsetting schemes & the innovative technology.
- [#133 How to complete your ISO 27001:2022 transition](https://blackmoresuk.com/133-how-to-complete-your-iso-270012022-transition/): Mel explains the final few stages of an ISO 27001 transition, including the Internal Auditing and final preparation.
- [#132 What changes need to be Implemented for ISO 27001:2022?](https://blackmoresuk.com/132-what-changes-need-to-be-implemented-for-iso-270012022/): Join Mel as she explains the changes that need to be made, including what key documentation requires updating to align with ISO 27001:2022.
- [#131 What you need to know to transition to ISO 27001:2022](https://blackmoresuk.com/131-what-you-need-to-know-to-transition-to-iso-270012022/): Join Mel this week as she explains what you need to know before embarking on your ISO 27001 transition journey.
- [#130 What are the 11 new controls in ISO 27001:2022?](https://blackmoresuk.com/130-what-are-the-11-new-controls-in-iso-270012022/): Mel is once again joined by Steve Mason to discuss the 11 new controls added to ISO 27001:2022 and their purpose.  
- [#129 What clauses have been updated in ISO 27001:2022?](https://blackmoresuk.com/129-what-clauses-have-been-updated-in-iso-270012022/): Mel is once again joined by Steve Mason, Managing Consultant here at Blackmores, to discuss the ISO 27001:2022 clause updates and their purpose.
- [#128 What’s new with ISO 27001:2022?](https://blackmoresuk.com/128-whats-new-with-iso-270012022/): Mel is joined once again by Steve Mason, our very own Information Security guru, to broadly discuss the changes to ISO 27001:2022.
- [#127 Mel Blackmore’s top 5 ISO Show episodes of 2022  ](https://blackmoresuk.com/127-mel-blackmores-top-5-iso-show-episodes-of-2022/): Happy New Year! We at Blackmores hope you all managed to have a break over the holiday season and are
- [#126 The top 5 ISO Show episodes of 2022](https://blackmoresuk.com/126-the-top-5-iso-show-episodes-of-2022/): We thought it’d be good to end this year on a 2022 retrospective and highlight the top 5 most listened to episodes of the ISO Show.
- [#125 What are the benefits of ISO 9001?](https://blackmoresuk.com/125-what-are-the-benefits-of-iso-9001/): There is no doubt that the Quality Management Standard, ISO 9001, is still the most widely adopted ISO Standard – and for good reason!
- [#124 Triaster’s success with ISO 27001 with guest Jane Duncan](https://blackmoresuk.com/124-triasters-success-with-iso-27001-with-guest-jane-duncan/): Triaster’s Business Operations Manager explains why they implemented ISO 27001, challenges faced & what they learned during their journey.
- [#123 Is your company legally compliant?](https://blackmoresuk.com/123-is-you-company-legally-compliant/): Is your company legally compliant? what does it mean and how can we ensure we are following all rules? Find out more here.
- [#122 ISO Implementation using the 7 steps of isology](https://blackmoresuk.com/122-iso-implementation-using-the-7-steps-of-isology/): An overview of isology – a methodology for implementing any ISO. Find out more about our seven step plan for implementation.
- [#121 Top Tips for Implementing ISO 22716](https://blackmoresuk.com/121-top-tips-for-implementing-iso-22716/): We bring back Derek Hall once again to share his experience with implementing ISO 22716 and offer some top tips to get you started.
- [#120 What are the benefits of ISO 22716?](https://blackmoresuk.com/120-what-are-the-benefits-of-iso-22716/): Today, Mel is joined by Derek Hall, to explain some of the key benefits of ISO 22716 and how it can work in tandem with other ISO Standards.
- [#119 What are the key regulatory drivers for ISO 22716?](https://blackmoresuk.com/119-what-are-the-key-regulatory-drivers-for-iso-22716/): Today, Mel is joined by Derek Hall, to discuss the key drivers behind ISO 22716, including legal EU requirements and other related regulation
- [#118 What is ISO 22716 – Cosmetic Good Manufacturing Practices?](https://blackmoresuk.com/118-what-is-iso-22716-cosmetic-good-manufacturing-practices/): Today, Mel is joined by Derek Hall, to talk through the main structure of ISO 22716 - Good Manufacturing Practices
- [#117 PMC’s journey and ongoing success with ISO 27001](https://blackmoresuk.com/117-pmcs-journey-and-ongoing-success-with-iso-27001/): Today we’re joined by Phil Bailey, Managed Services Director at PMC Retail, to talk about PMC’s experience with ISO 27001.
- [#116 10 Top Tips to get you through your surveillance audit](https://blackmoresuk.com/116-10-top-tips-to-get-you-through-your-surveillance-audit/): Today, Mel shares 10 top tips to help you prepare and ensure your next surveillance audit runs as smoothly as possible.
- [#115 How to prepare for a Surveillance Audit](https://blackmoresuk.com/115-how-to-prepare-for-a-surveillance-audit/): Mel explains how you can prepare for a Surveillance audit & gives examples of some key considerations ahead of the Auditor arriving on site.
- [#114 What is physical security monitoring?](https://blackmoresuk.com/114-what-is-physical-security-monitoring/): Steve Mason joins us again today to explain physical security monitoring & give examples of different types of security
- [#113 What is web filtering?](https://blackmoresuk.com/113-what-is-web-filtering/): Steve Mason joins us again today to delve deeper into web filtering to explain what it is, & gives examples of uses that you could implement.  
- [#112 What is threat Intelligence?](https://blackmoresuk.com/112-what-is-threat-intelligence/): Steve Mason joins us again today to delve deeper into threat intelligence to explain what it is, gives examples of the different types
- [#111 What is data masking?](https://blackmoresuk.com/111-what-is-data-masking/): What is data masking? and Why is data masking important for you and your business. Find out more from Blackmores.
- [#110 What are the 11 new controls in ISO 27002?](https://blackmoresuk.com/110-what-are-the-11-new-controls-in-iso-27002/): Steve Mason explains the changes made to the 2022 version of ISO 27002 and gives a summary of the 11 new controls.
- [#109 What’s new with ISO 27002:2022?](https://blackmoresuk.com/109-whats-new-with-iso-270022022/): Mel explains ISO 27002 (Info sec, cybersecurity & privacy protection), why it’s been updated & gives a high-level overview of the changes.
- [#108 How to align your Management System with the Sustainable Development Goals](https://blackmoresuk.com/108-how-to-align-your-management-system-with-the-sustainable-development-goals/): But how do you put this into practice? How can you align your Management System with the Sustainable Development Goals?
- [#107 What are the Sustainable Development Goals? Part 2](https://blackmoresuk.com/107-what-are-the-sustainable-development-goals-part-2/): Today, Mel explains the 7 remaining SDGs, the ISO standards that relate to them and how organisations can meet these goals
- [#106 What are the Sustainable Development Goals? Part 1](https://blackmoresuk.com/106-what-are-the-sustainable-development-goals-part-1/): Take a look at what the SDG’s are, and how businesses can align themselves with the SDG’s with related ISO standards.
- [#105 How to outsource ISO Management System Support](https://blackmoresuk.com/105-how-to-outsource-iso-management-system-support/): If this sounds familiar, then you should consider outsourcing certain areas of your ISO management system to be managed by ISO experts.
- [#104 5 Steps to revamp your Management System](https://blackmoresuk.com/104-5-steps-to-revamp-your-management-system/): Mel takes you through 5 steps that will help to revamp your Management System, including key content, design & alignment with your values.
- [#103 Is your ISO Management System ready for a Makeover?](https://blackmoresuk.com/103-is-your-management-system-ready-for-a-makeover/): Mel explains why it’s so vital to ensure your Management System is fit for purpose, & gives examples of where you can add value & reduce risk
- [#102 What’s in a name?](https://blackmoresuk.com/102-whats-in-a-name/): Mel and Sarah discuss why the name of a Management System is important & share some examples Sarah’s come across while working with clients.  
- [#101 How to create an awesome Sales Process](https://blackmoresuk.com/101-how-to-create-an-awesome-sales-process/): Mel and Matt dive into his book ‘Learning the Ropes’ to explain the four pillars of Sales & how you can use these to improve your Sales Process.
- [#100 How to get the most out of your Management Review](https://blackmoresuk.com/100-how-to-get-the-most-out-of-your-management-review/): Mel and Rachel discuss the different ways to conduct a Management Review and how to improve the Management Review process.
- [#99 How to conduct a Management Review](https://blackmoresuk.com/99-how-to-conduct-a-management-review/): This episode is part 2 of our series on Management Review, explaining how to conduct Management Reviews and what you should include in them
- [#98 What is a Management Review](https://blackmoresuk.com/98-what-is-a-management-review/): Mel looks at what the Standards require from a Management Review and how companies can carry out a Management Review for the first time.
- [#97 The Seven Steps of Carbonology – Declare](https://blackmoresuk.com/97-the-seven-steps-of-carbonology-declare/): David explains the purpose of a formal declaration and the different ways you can promote your achievement of carbon neutrality.
- [#96 The Seven Steps of Carbonology – Offset](https://blackmoresuk.com/95-the-seven-steps-of-carbonology-offset/): David explains what companies can do to offset emissions, how offsetting works and the importance of picking the right Offset provider.
- [#95 The Seven Steps of Carbonology – Re-quantify](https://blackmoresuk.com/95-the-seven-steps-of-carbonology-re-quantify/): This episode is Part 5 of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies
- [#94 The Seven Steps of Carbonology- Reduce](https://blackmoresuk.com/94-the-seven-steps-of-carbonology-reduce/): This time, our resident Carbonologist David Algar is talking through the fourth step of the Carbonology process, ‘Reduce’.
- [#93 – The Seven Steps of Carbonology – Commit](https://blackmoresuk.com/93-the-seven-steps-of-carbonology-commit/): David explains how organisations can identify the type of targets to put in place and shares ways organisations can reduce their emissions.
- [#92 The Seven Steps of Carbonology – Quantify](https://blackmoresuk.com/92-the-seven-steps-of-carbonology-quantify/): We’re joined by our resident Carbonologist David Algar to talk through the second step of the Carbonology process, Quantify.
- [#91 The seven steps of Carbonology – Define](https://blackmoresuk.com/91-the-seven-steps-of-carbonology/): This episode is the first of our 7-part series explaining our Carbonology service, a 7 step methodology to help companies go Carbon Neutral.
- [#90 What are the 4 costs of Health & Safety?](https://blackmoresuk.com/90-what-are-the-4-costs-of-health-safety/): What are the 4 costs of health and safety? This episode we’re joined by the Founder of Slip Safety Services
- [#89 How to Identify your Ideal client](https://blackmoresuk.com/89-how-to-identify-your-ideal-client/): Jürgen explains how to identify your ideal client, how using an empathy map can assist with this, and how this all influences your marketing strategy.
- [#88 ISO 50001 Steps to Success Part 3](https://blackmoresuk.com/88-iso-50001-steps-to-success-part-3/): Paul gives us some guidance on how to audit and implement ISO 50001 effectively and how you can make improvements in your energy management.
- [#87 Environmentally and Socially Sustainable Business Strategies with guest Kit Oung](https://blackmoresuk.com/87-environmentally-and-socially-sustainable-business-strategies-with-guest-kit-oung/): Environmentally and Socially Sustainable Business Strategies - We talk about how these strategies have helped businesses in the past.
- [#86 What is ISO 32210 – Sustainable Finance?](https://blackmoresuk.com/86-what-is-iso-32210-sustainable-finance/): Today we talk about ISO 32210 - sustainable finance and the work Hayden is doing with leading experts from over 25 countries...
- [#85 ISO 50001 Steps to Success Part 2](https://blackmoresuk.com/85-iso-50001-steps-to-success-part-2/): This week, he delves deeper into the individual clauses of the Standard to break down what’s required in a typical Energy Management System
- [#84 ISO 50001 Steps to Success Part 1](https://blackmoresuk.com/84-iso-50001-steps-to-success-part-1/): Today we’re joined by Paul Robinson, Managing Consultant at Blackmores. Paul is here to introduce the Energy Management Standard, ISO 50001.
- [#83 What is ISO 45003? Part 2](https://blackmoresuk.com/83-what-is-iso-45003-part-2/): This week Mel and Darren delve into the different factors within ISO 45003 that can impact on workers Mental Health:
- [#82 What is ISO 45003? Part 1](https://blackmoresuk.com/82-what-is-iso-45003-part-1/): What is ISO 45003? Find out all there is to know about this standard in our ISO Show Episode. Let us know what you think.
- [#81 How to quantify your GHG emissions](https://blackmoresuk.com/81-how-to-quantify-your-ghg-emissions/): David Algar joins Mel today to discuss how to calculate your Green House Gas (GHG) emissions, from Establishing boundaries through to quantification.
- [#80 Introducing Green Element with guest Will Richardson](https://blackmoresuk.com/80-introducing-green-element-with-guest-will-richardson/): Today we’re joined by Will Richardson, Founder and Managing Director of Green Element, to discuss how he helps other organizations
- [#79 Establishing the scope of your ISO Certification](https://blackmoresuk.com/79-establishing-the-scope-of-your-iso-certification/): In today’s podcast – I'll go over ‘how to establish the scope of your ISO System’ as it’s the #1 consideration when you start your Project.
- [#78 What is Streamlined Energy and Carbon Reporting (SECR)?](https://blackmoresuk.com/78-what-is-streamlined-energy-and-carbon-reporting-secr/): Today, we’re joined by our resident Carbonologist David Algar to discuss SECR. SECR stands for Streamlined Energy and Carbon Reporting, it stemmed from The Companies Act (2006).
- [#77 Does your supply chain influence a positive or negative impact on the environment?](https://blackmoresuk.com/77-does-your-supply-chain-influence-a-positive-or-negative-impact/): The ISO 20400 standard and considering the influence of your supply chain on the environment could be beneficial for your organisation
- [#76 Morgan Sindall Leading Information security in construction](https://blackmoresuk.com/76-morgan-sindall-leading-information-security-in-construction/): Today, we’re joined by Morgan Sindall’s Head of Information Security and Compliance Neil Binnie, to discuss the Information Security Standard ISO 27001.
- [#75 Data Security risks for homeworkers](https://blackmoresuk.com/75-data-security-risks-for-homeworkers/): Today we’re joined by Senior Information Security Consultant, Steve Mason to discuss how working from home has affected our online
- [#74 Carbonology – Proven methodology for Carbon Neutrality](https://blackmoresuk.com/74-carbonology-proven-methodology-for-carbon-neutrality/): Today, we’re joined by our resident Carbonologist David Algar to discuss the seven vital steps to Carbonology. If you’re looking
- [#73 Carbon neutrality with PAS 2060](https://blackmoresuk.com/73-carbon-neutrality-with-pas-2060/): Carbon neutrality with PAS 2060 - Find out all there is to know with our expert and special guest in the ISO Show
- [#72 Carbon verification with ISO 14064](https://blackmoresuk.com/72-carbon-verification-with-iso-14064/): Carbon verification with ISO 14064 - This is often acquired for companies who need to showcase their environmental sustainability.
- [#71 How long will it take to achieve ISO 14001?](https://blackmoresuk.com/71-how-long-will-it-take-to-achieve-iso-14001/): A question that we get every single time somebody asks about an ISO standard is ‘how long does it take to achieve ISO 14001’
- [#70 Against The Odds – Achieving Event Sustainability Via ISO 20121 In The Pandemic](https://blackmoresuk.com/70-against-the-odds-achieving-iso-20121-in-the-midst-of-a-pandemic/): David Ball, CEO and founder of Brandfuel discusses his journey to event sustainability during a pandemic. And how ISO 20121 facilitates this.
- [#69 What resources are needed for getting ISO 14001?](https://blackmoresuk.com/69-what-resources-are-needed-for-getting-iso-14001/): There are many resources to consider if you are planning to implement ISO 14001 to ensure that the project is successful, including time, people, ect
- [#68 How to plan your Environmental Management System Project](https://blackmoresuk.com/68-how-to-plan-your-environmental-management-system-project/): The aim of this episode is to have a clear plan for your ISO System for Success – from choosing the ISO Standard to Certification
- [#67 Greater Anglia leads the way in Asset Management](https://blackmoresuk.com/67-greater-anglia-leads-the-way-in-asset-management/): ay Mel Blackmore is joined by Richard Turner, the Head of Asset Management at Greater Anglia, a train operating company in the UK.
- [#66 – What is ISO 14001?](https://blackmoresuk.com/66-what-is-iso-14001/): What is ISO 14001? This is a world-leading standard for businesses on environmental management. Find out more here
- [#65 – What is an EMS](https://blackmoresuk.com/65-what-is-an-ems/):  An exciting announcement about a game-changer in the world of ISO standards was made in the last episode….which was about the isology hub!
- [#64 isologyhub – A game changer in ISO Standards](https://blackmoresuk.com/64-isology-hub-a-game-changer-in-iso-standards/): We’ve got a special announcement to make about a ground-breaking innovative game changer in the ISO Standards landscape
- [#63 Epiq’s Information Security Journey](https://blackmoresuk.com/63-epiqs-information-security-journey/): Dinesh Sharma, Director of Information Security Governance at Epiq, joins us on the ISO Show today. He discusses ISO 27001...
- [#62 Seacourt’s Sustainability Journey](https://blackmoresuk.com/62-seacourts-sustainability-journey/): Seacourt is the highest scoring B Corp printing company on the planet, they believe in business as a force for
- [#61 Totally PLC’s experience with ISO 27001 with guest Falu Bharmal](https://blackmoresuk.com/61-totally-plcs-experience-with-iso-27001-with-guest-falu-bharmal/): Totally PLC’s experience with ISO 27001 with guest Falu Bharmal. Enjoy our Q&A pod cast about the experience of one of our clients
- [#60 What is ISO 27017? With guest Steve Mason](https://blackmoresuk.com/60-what-is-iso-27017-with-guest-steve-mason/): Steve is back to discuss the new ISO 27017 (Info Sec Controls for Cloud Services Standard), and why it is needed in addition to ISO 27001.
- [#59 What is ISO 27701? With guest Steve Mason](https://blackmoresuk.com/59-what-is-iso-27701-with-guest-steve-mason/): Today, Steve is here to discuss ISO 27701 (Data Privacy), and why it’s so important to have so that you can prove you are GDPR compliant.
- [#58 How to change Certification Body once you are certified](https://blackmoresuk.com/58-how-to-change-certification-body-once-you-are-certified/): So this is for our ISO Show listeners that are already certified to ISO Standards and are looking to change Certification Bodies
- [#57 5 mistakes to avoid during an ISO Assessment](https://blackmoresuk.com/57-5-mistakes-to-avoid-during-an-iso-assessment/): Fail to prepare, then prepare to fail.  If you don’t want to fail an assessment before you’ve even begun, be prepared.
- [#56 BP Chargemaster’s drive to continually improve with guest Richard Matheron](https://blackmoresuk.com/56-bp-chargemasters-drive-to-continually-improve-with-guest-richard-matheron/): Today, Richard is here to discuss his experience with implementing ISO 9001 (Quality Management) and ISO 14001 (Environmental Management).
- [#55 TriplePs and their success with ISO 27001 Information Security With guest Mark Frudd](https://blackmoresuk.com/55-tripleps-and-their-success-with-iso-27001-mark-frudd/): This episode, Mark Frudd is here to talk about his experience implementing and managing the information security standard ISO 27001.
- [#54 The commercial advantage of multiple ISO Standards with Andy Pavlovic, Maris Interiors](https://blackmoresuk.com/54-advantage-of-iso-standards-with-andy-pavlovic-maris-interiors/): This episode, Andy Pavlovic is here to share with me what he’s learnt from his years working as Maris’s compliance director.
- [#53 Yousif Rajah of dotdigital shares experience and benefits of becoming ISO 27001 certified](https://blackmoresuk.com/53-yousif-rajah-of-dotdigital-shares-experience-and-benefits-of-becoming-iso-27001-certified/): Join us today as our guest, Yousif Rajah (dotdigtial), explains his company’s journey in becoming ISO 27001 certified
- [#52 Lloyd’s of London shares ISO Journey to HSE certification](https://blackmoresuk.com/52-lloyds-of-london-shares-iso-journey-to-hse-certification/): Trevor Jennings is a Risk Manager with the Corporate Real Estate Department at Lloyd’s of London. He works to provide advice and support on matters of risk.
- [#51 ISO 41001 – An Interview with Ian Van Der Pool](https://blackmoresuk.com/episode-51-iso-41001-an-interview-with-ian-van-der-pool/): Ian Van Der Pool (CSI) the chairman of the European Facilities Standards committee and co-author of ISO 41001 and ISO 41014.
- [#50 – How to implement any ISO](https://blackmoresuk.com/the-iso-show-episode-50-how-to-implement-any-iso/): To celebrate hitting 50 episodes, I wanted to bring to bring to you something a little extra special today. and that is ‘How to implement any ISO’.
- [The ISO Show: Episode 49 – How EMCOR is Embedding Business Continuity](https://blackmoresuk.com/the-iso-show-episode-49-how-emcor-is-embedding-business-continuity/): Today’s guest is Alex Street, from EMCOR UK a world leading Facilities Management Company. EMCOR are certified to 8, yes 8 ISO Standards.
- [The ISO Show: Episode 48 – Riskex’s free ‘Fit 2 work’ COVID-19 Tool](https://blackmoresuk.com/iso-show-riskexs-fit-2-work-covid-19-tool/): Covid-19 fit 2 work monitoring tool for businesses - join James Sharp, CTO, Riskex to hear how to manage your company’s duty of care through an online tool
- [The ISO Show: Episode 47 – Key Changes to the new Business Continuity standard ISO 22301: 2019](https://blackmoresuk.com/key-changes-to-iso-22301-2019/): Join Rachel Churchman, Manging Consultant this week as she explains a the key changes to ISO 22301:2019. Here are the show highlights:
- [The ISO Show: Episode 46 – ISO 22301 Steps to Success Part 3](https://blackmoresuk.com/the-iso-show-episode-46-iso-22301-steps-to-success-part-3/): Next in the ISO 22301 Steps to Success series, we look at how you can engage staff while implementing & testing the Business Continuity Management System
- [The ISO Show: Episode 45 – ISO 22301 Steps to Success Part 2](https://blackmoresuk.com/the-iso-show-iso-22301-steps-to-success-part-2/): People can react differently to that expected in an emergency situation, so it's vital that staff are aware of how they will be made aware of a BCP event
- [The ISO Show: Episode 44 – ISO 22301 Steps to Success Part 1](https://blackmoresuk.com/the-iso-show-episode-44-iso-22301-steps-to-success-part-1/): Rachel Churchman explains the process of creating an ISO 22301 Business Continuity Management system, here are some highlights:
- [The ISO Show: Episode 43 – Managing Mental Health during a pandemic](https://blackmoresuk.com/the-iso-show-episode-43-managing-mental-health-during-a-pandemic/): However there is another aspect which also needs addressing – managing mental health during these difficult times.
- [The ISO Show: Episode 42 – What is ISO 22301 Business Continuity Management?](https://blackmoresuk.com/the-iso-show-episode-42-what-is-iso-22301-business-continuity-management/): One standard that is completely focused on resuming operations to get back to ‘business as usual, is ISO 22301, Business Continuity
- [The ISO Show: Episode 41 – The Brewery’s journey towards Event Sustainability](https://blackmoresuk.com/the-iso-show-episode-41-the-brewerys-journey-towards-event-sustainability/): I’m delighted that Arantza has joined us today to share her experience and ISO Journey, along with hints & tips for making events sustainable.
- [The ISO Show: Episode 40 – Chaos to calm – Adjusting to remote working](https://blackmoresuk.com/the-iso-show-episode-40-chaos-to-calm-adjusting-to-remote-working/): pisode’s guest has experienced at first-hand what it’s like going from Chaos to Calm amidst the impact of the Coronovirus Pandemic,
- [The ISO Show: Episode 39 – Making Remote Working Work](https://blackmoresuk.com/the-iso-show-episode-39-making-remote-working-work/): So how do you make remote working work for you? Well it partly comes down to the tech and confidence in communication...
- [Sustainability In Events: The ISO Show Episode 38 – What is ISO 20121?](https://blackmoresuk.com/the-iso-show-episode-38-what-is-iso-20121/): Most organisations only recycle 15% of waste from events – the rest goes to landfill. ISO 20121 has been brought in to reduce waste.
- [The ISO Show: Episode 37 – Coronavirus (COVID-19) Business Continuity Planning](https://blackmoresuk.com/the-iso-show-coronavirus-business-continuity-planning/): Blackmores shares some guidance to try and minimise business disruption caused by the Coronavirus through Business Continuity Planning (BCP)
- [The ISO Show: Episode 36 – What is ISO 9001?](https://blackmoresuk.com/the-iso-show-episode-36-what-is-iso-9001/): This weeks ISO show provides an overview of ISO 9001, where we interpret the standard and break it down into very simple terms.
- [The ISO Show: Episode 35 – How Kingsley Napley achieved certification to Quality, Information Security and Business Continuity Standards with Tony Bennett](https://blackmoresuk.com/the-iso-show-episode-35-how-kingsley-napley-achieved-certification-to-quality-information-security-and-business-continuity-standards-with-tony-bennett/): Tony Bennett, Senior Information Security Executive shares his journey on achieving certification to ISO 9001, ISO 27001 and ISO 22301 in one hit!
- [The ISO Show: Episode 34 – How to build assurance into IT services](https://blackmoresuk.com/the-iso-show-episode-34-how-to-build-assurance-into-it-services/): As a Quality Manager with responsibility for looking after the Management System, Damian highlights how to build assurance into IT services
- [The ISO Show: Episode 33 – Which ISO Standards are the most popular?](https://blackmoresuk.com/the-iso-show-episode-33-which-iso-standards-are-the-most-popular-across-the-globe/): We highlight Which ISO Standards are the most popular according to the Annual ISO survey published by the International Standards Organisation.
- [The ISO Show: Episode 32 – What is ISO?](https://blackmoresuk.com/the-iso-show-episode-32-what-is-iso/): So what is an ISO standard? It’s a document that provides specifications that can be used to ensure processes and services are fit for their purpose.
- [The ISO Show: Episode 31 – ISO 14001 Steps to Success Part 3](https://blackmoresuk.com/the-iso-show-episode-31-iso-14001-steps-to-success-part-3/): We welcome back Derek for the final part in the ISO 14001 Steps to Success series, where we discuss hints and tips for environmetnal management.
- [The ISO Show: Episode 30 – ISO 14001 Steps to Success Part 2](https://blackmoresuk.com/the-iso-show-episode-30-iso-14001-steps-to-success-part-2/): We welcome back Derek for the 2nd part in the ISO 14001 Steps to Success Podcast, sharing key considerations for creating an Environmental Management System
- [The ISO Show: Episode 29 – ISO 14001 Steps to Success Part 1](https://blackmoresuk.com/the-iso-show-episode-29-iso-14001-steps-to-success-part-1/): Join us on our ISO Show 3 part series on Implementing ISO 14001.  The leading environmental standard for businesses serious about acting responsibility
- [The ISO Show: Episode 28 – Meet Blackmores Sustainability Expert](https://blackmoresuk.com/the-iso-show-episode-28-meet-blackmores-sustainability-expert/): Join Mel and Derek Hall (our Sustainability expert), this week as they discuss the awesome sustainability work that Derek did to be awarded an MBE
- [The ISO Show: Episode 27 – Are UK businesses ready for the ESOS deadline?](https://blackmoresuk.com/the-iso-show-episode-27-are-uk-businesses-ready-for-the-esos-deadline-in-2019/): With the ESOS deadline being just a few weeks away, I’m joined on today’s podcast by Andrew Geens, to discuss CIBSE and his views on UK’s readiness.
- [The ISO Show: Episode 26 -ISO 45001 Steps to Success Series (Part 3)](https://blackmoresuk.com/the-iso-show-episode-26-iso-45001-steps-to-success-series-part-3/): The third and final episode in our ISO 45001 Steps to Success Podcast Series covers launching and demonstrating compliance in preparation for an assessment.
- [The ISO Show: Episode 25 -ISO 45001 Steps to Success Series (Part 2)](https://blackmoresuk.com/the-iso-show-episode-25-iso-45001-steps-to-success-series-part-2/): In episode two of the ISO 45001 Steps to Success series, Paul Robinson provides tips on where to begin with addressing your Health and Safety obligations
- [The ISO Show: Episode 24 -ISO 45001 Steps to Success Series (Part 1)](https://blackmoresuk.com/the-iso-show-episode-24-iso-45001-steps-to-success-series-part-1/): Paul interprets the ISO ‘Speak’ and shares a ‘Masterclass’ in implementing ISO 45001. The start of a three part series on ISO 45001 Steps to Success.
- [Blackmores Beginnings – Where it began with the ISO Support Plan!](https://blackmoresuk.com/blackmores-beginnings-where-it-began-with-the-iso-support-plan/): In the podcast, I explain about the some of the pain points that many suffer with ISO Standards, and how the ISO Support Plan service can help.
- [The ISO Show: Episode 22 – Why integrate ISO Standards?](https://blackmoresuk.com/the-iso-show-episode-22-why-integrate-iso-standards/): Typically, these standards are ‘bolted’ on as separate manuals. So what are the issues associated with having separate manuals for ISO Standards?
- [The ISO Show: Episode 21 – Clear Desk Clear Screen](https://blackmoresuk.com/the-iso-show-episode-21-clear-desk-clear-screen/): Hear from Blackmores the importance of Clear Desk Clear Screen and find out steps you can take to achieve this.
- [The ISO Show: Episode 20 – What is the future for ISO 9001?](https://blackmoresuk.com/the-iso-show-episode-20-what-is-the-future-for-iso-9001/): In true Deming fashion (Plan, do, check, act), the time has come for the next review and revision. Next year, in 2020 the review process begins again
- [What are the legal risks of using a personal account for business?](https://blackmoresuk.com/what-are-the-legal-risks-of-using-a-personal-account-for-business/): Allowing employees to use personal email accounts to conduct business means that your company's info is being stored on servers outside of your control.
- [Using Personal E-mail Addresses for Business](https://blackmoresuk.com/using-personal-e-mail-addresses-for-business/): Is it okay to ever use a personal e-mail account address for business, or send business e-mails to my personal e-mail address? The short answer is ‘No!’
- [The ISO Show: Episode 19 – How to choose a Certification Body](https://blackmoresuk.com/the-iso-show-episode-19-how-to-choose-a-certification-body/): Join Mel as she discusses the certification options available and what you need to consider when using a third party certification body.
- [The ISO Show: Episode 18 – A practical guide to Energy Audits](https://blackmoresuk.com/the-iso-show-episode-18-a-practical-guide-to-energy-audits/): If your organisation qualifies for ESOS, then there is a chance that your premises may be subject to an on-site energy audit.
- [The ISO Show: Episode 17 – How Informa are leading the way in the sustainable events industry](https://blackmoresuk.com/the-iso-show-episode-17-how-informa-are-leading-the-way-in-the-sustainable-events-industry/): This week features Lucille Ryan from Informa who provides an insight into how Informa reduces waste and demonstrates a commitment to sustainability
- [The ISO Show: Episode 16 – How to avoid anti-bribery fines](https://blackmoresuk.com/the-iso-show-episode-16-how-to-avoid-anti-bribery-fines-and-imprisonment-with-john-burbidge-king/): In this episode, a leading figure in anti-bribery and corruption, John Burbidge-King shares his experience and knowledge on this fascinating subject.
- [The ISO Show: Episode 13 – ISO 27001 Steps to Success Part 3](https://blackmoresuk.com/why-asking-have-i-passed-iso-27001-is-a-waste-of-time/): In our final Podcast episode on how to implement ISO 27001, Steve Mason takes us through the last few months of an ISO 27001 project.
- [The ISO Show: Episode 14 – ISO 27001 Steps to Success Part Two](https://blackmoresuk.com/the-iso-show-episode-13-iso-27001-steps-to-success-part-two/): Creating an Information Security Policy – begin with the three principles in mind. How to create your Information Security Policy…
- [The ISO Show: Episode 13 – ISO 27001 Steps to Success Part 1](https://blackmoresuk.com/the-iso-show-episode-13-iso-27001-steps-to-success/): In our first episode in the ISO 27001 Steps to Success podcast series, we take you through how to implement ISO 27001 with Steve Mason
- [The ISO Show: Episode 12 – How to comply with ESOS](https://blackmoresuk.com/the-iso-show-episode-12-how-to-comply-with-esos/): Last week we covered what ESOS is, who qualifies & an explanation of methods of compliance, this week we’ll go into more detail on methods for compliance,
- [The ISO Show Episode 11: An Introduction to ESOS](https://blackmoresuk.com/the-iso-show-episode-11-an-introduction-to-esos/): With the ESOS phase 2 deadline looming, we will give you an introduction to ESOS is and briefly cover the various methods for compliance.
- [The ISO Show Episode 10 -ISO 9001 Steps to Success – Part 3](https://blackmoresuk.com/the-iso-show-episode-10-iso-9001-steps-to-success-part-3/): Our final episode in the ISO 9001 (QMS) Steps to Success Podcast series with Rachel Churchman covers the final critical stage
- [The ISO Show – Episode 9: ISO 9001 Steps to success – Part 2](https://blackmoresuk.com/the-iso-show-episode-8-iso-9001-steps-to-success-part-2/): In this episode in the ISO 9001 Steps to Success Podcast, Rachel Churchman explains in detail about how to create and launch your Quality Management System.
- [The ISO Show – Episode 8: ISO 9001 Steps to success – Part 1](https://blackmoresuk.com/the-iso-show-episode-8-iso-9001-steps-to-success-part-1/): We are introducing for the first time a 3-part series, ISO 9001 Steps to success, which will take you through how to implement a Quality Management System
- [The ISO Show – Episode 7: The London School of English process for success](https://blackmoresuk.com/the-iso-show-episode-7-the-london-school-of-english-process-for-success/): I was delighted to be joined by Hauke Tallon, CEO of the London School Group on this week's Podcast to discuss their process for success.
- [The ISO Show – Episode 6: Is your Information Security System like a straight-jacket or a well-fitted suit?](https://blackmoresuk.com/the-iso-show-episode-6-is-your-information-security-system-like-a-straight-jacket-or-a-well-fitted-suit/): David described how their ISMS should be like a fitted suit rather than a straight-jacket, explaining about keeping one step ahead in his role in info sec.
- [The ISO Show – Episode 5: What did leading ID Check company, Ucomply Ltd gain from implementing ISO 9001 and ISO 27001?](https://blackmoresuk.com/the-iso-show-episode-5-what-did-leading-id-check-company-ucomply-ltd-gain-from-implementing-iso-9001-and-iso-27001/): I’m delighted Kim-Marie Freeston, Managing Director of UComply shared with me her background and journey to ISO 9001 and ISO 27001 in this weeks podcast.
- [Episode 4 – Systemising your business](https://blackmoresuk.com/systemising-your-business/): Can you work for an hour without getting interrupted to answer a question? Either by an employee, a client or a phone call from someone else.
- [The ISO Show – Dispelling myths and sharing tips on all things ISO](https://blackmoresuk.com/introducing-our-new-podcast-the-iso-show/): I’m really excited to be launching our new weekly Podcast - 'The ISO Show', which also features our recently updated website. 
- [Your first ISO assessment and what to expect](https://blackmoresuk.com/your-first-iso-assessment-and-what-to-expect/): The next, and final stage towards achieving ISO certification is the so-called ‘dreaded’ assessment.  However, with the right approach...
- [How to use ISO Standards to win new business](https://blackmoresuk.com/how-to-use-iso-standards-to-win-new-business/): So, what is it about ISO Standards that is so attractive to prospective clients?  Why are they like gold dust in certain industries?
- [Top tips on implementing BS 10012 to meet GDPR requirements](https://blackmoresuk.com/top-tips-on-implementing-bs-10012-to-meet-gdpr-requirements/): After implementing BS10012 for a number of organisations, here are our Top tips on implementing BS10012...
- [Life after BREXIT for organisations with ISO standards](https://blackmoresuk.com/life-after-brexit-for-organisations-with-iso-standards/): Organisations who hold ISO standards across the UK will all be looking to determine what they do next after 29th March 2019.
- [ESOS and How to comply](https://blackmoresuk.com/esos-and-how-to-comply/): What is ESOS? 10,000 of the UK’s largest businesses have to comply with the new Energy Savings Opportunity Scheme (ESOS)
- [Comply with ESOS: What You Need to Do Now](https://blackmoresuk.com/esos-and-what-you-need-to-do-now/): What do you need to do to comply with ESOS? How can you get this process started? Find out all you need to know in our ISO Show.
- [Where to start when you don’t know what ISO 45001 is…](https://blackmoresuk.com/where-to-start-when-you-dont-know-what-iso45001-is/): You’ve just got your head around the principals & requirements of the Health & Safety standard but, there’s discussions of moving to ISO 45001
- [Platinum Facilities and Greater Anglia achieve ISO 55001](https://blackmoresuk.com/platinum-facilities-and-greater-anglia-achieve-iso-55001/): The new ISO 55001 standard was published in 2014, it is the first standard to implement the new ISO Annex SL framework.
- [ISO 20000-1 IT Service Management – clause 8.2 break down](https://blackmoresuk.com/iso-20000-1-it-service-management-clause-8-2-break-down/): Looking at Clause 8 of ISO 20000: Unpacking the requirements of the standard and removing any mystery that often forms around standards.
- [ISO 20000-1:2018 Clause 8 – Unpacking the Standard](https://blackmoresuk.com/iso-20000-1-clause-8-unpacking-the-standard/): The ISO 20000-1:2018 Clause 8 is a new section of the standard and draws together some of the old requirements in a more coherent way.
- [ISO 20000-1 Clause 8 – Operational Planning and Control](https://blackmoresuk.com/iso-20000-1-clause-8-operational-planning-and-control/): A guide designed to unpack the requirements of ISO 20000 standards & remove that air of mystery that can so often form around ISO standards.
- [Energy Performance Indicators and Energy Baselines](https://blackmoresuk.com/energy-performance-indicators-and-energy-baselines/): Energy performance indicators are defined as a measure or unit of energy performance as defined by the organisation
- [ISO 50001 – What is an Energy Review?](https://blackmoresuk.com/iso-50001-what-is-an-energy-review/): ISO 50001 energy review: Identifying areas of significant energy use (SEU) and opportunities for energy performance improvement.
- [ISO 50001 Clause 9 – Performance Evaluation](https://blackmoresuk.com/iso-50001-clause-9-performance-evaluation/): ISO50001 requires activities to check the effectiveness of the EnMS. we'll focus on ISO 50001 clause 9 - Performance Evaluation
- [An Introduction to ISO 20000-1](https://blackmoresuk.com/an-introduction-to-iso-20000-1/): Take a look at our Introduction to ISO 20000-1 to find out all you need for successful implementation and how to achieve this standard
- [ISO 50001 Energy Management – Clause 6, Planning & The Energy Review Process](https://blackmoresuk.com/iso-50001-energy-management-clause-6-planning-the-energy-review-process/): The requirement for energy review is one of the key clauses of the ISO50001 energy management system standard.
- [Understanding ISO 20000-1 as a benefit for Service Management Systems](https://blackmoresuk.com/understanding-iso20000-1-as-a-benefit-for-service-management-systems/): ISO 20000-1:2018 is the long-awaited standard to be transitioned into the High-Level Standard (HLS) framework
- [What’s the Difference Between the 2011 and 2018 Versions of ISO 50001?](https://blackmoresuk.com/whats-the-difference-between-the-iso-2011-and-2018-versions-of-iso-50001/): What’s the difference between the 2011 and 2018 versions of ISO 50001? Find out what has changed in ISO 50001 here.
- [ISO 50001 – Context of the organisation](https://blackmoresuk.com/iso-50001-context-of-the-organisation/): One of the major changes in ISO 50001 is the restructuring of the standard around ISO’s high level structure.
- [ISO 50001:2018 has been published](https://blackmoresuk.com/iso-500012018-has-been-published/): Application of ISO50001 contributes to more efficient use of available energy sources, to enhanced competitiveness.
- [What business benefits are there in implementing ISO 45001?](https://blackmoresuk.com/what-business-benefits-are-there-in-implementing-iso-45001/): ISO 45001:2018 sets the framework for establishing, implementing, and maintaining an occupational health and safety (OH&S) management system
- [Top Tips for promoting a Health and Safety culture at Work](https://blackmoresuk.com/top-tips-for-promoting-a-health-and-safety-culture/): Unfortunately, you can’t acquire a health and safety culture at work at the flick of a switch but we can help you with our top tips.
- [5 Step Approach to Hazard Identification and Risk Assessment (HIRA)](https://blackmoresuk.com/5-step-approach-to-hazard-identification-and-risk-assessment/): Looking for the 5 step approach to hazard identification and risk assessment? Click here to read the steps with our guidance around them.
- [Contractors and Outsourcing](https://blackmoresuk.com/contractors-and-outsourcing/): There is tighter control and requirements for an organisation to ensure that its outsourced processes are defined and controlled.
- [Crisis Communications](https://blackmoresuk.com/crisis-communications/): Every business should have a plan to guide them in the event of a worst-case scenario moment. Read our tips on how to help avoid a crisis.
- [More emphasis on Risk, rather than Hazard?](https://blackmoresuk.com/more-emphasis-on-risk-rather-than-hazard/): The new requirements and structure of ISO 45001 requires risks to be evaluated and remedied, rather than being hazard control.
- [Top Management and Leadership within ISO 45001](https://blackmoresuk.com/top-management-and-leadership-within-iso-45001/): Top Management and Leadership within ISO 45001, what does this mean / require? And how can I implement in my business?
- [ISO 45001 – Context of the organisation](https://blackmoresuk.com/iso-45001-context-of-the-organisation/): With ISO 45001, the organisation must look beyond their own health and safety issues and consider what the society expects from them
- [How is ISO 45001 aligned with other ISO standards?](https://blackmoresuk.com/how-is-iso-45001-aligned-with-other-iso-standards/): ISO 45001:2018 is based on Annex SL: the high-level structure that implements a common framework to all management systems.
- [An Introduction to ISO 50001:2018](https://blackmoresuk.com/an-introduction-to-iso-500012018/): The ISO 50001 energy management standard specifies requirements for an organisation to establish, implement, maintain & improve (EnMS)
- [Consultation and Participation – What’s the difference with ISO45001?](https://blackmoresuk.com/consultation-and-participation-whats-the-difference-with-iso45001/): Consultation and Participation should be effective and proportionate to the organisation, not everyone is required to be involved.
- [What are the next steps for migrating to ISO 45001:2018?](https://blackmoresuk.com/what-are-the-next-steps-for-migrating-to-iso-450012018/): The long-awaited ISO 45001:2018 standard is here.  If your organisation is already certified, you may be considering what the next steps are.
- [Why change from OHSAS 18001 to ISO 45001?](https://blackmoresuk.com/why-change-from-ohsas-18001-to-iso-45001/): OHSAS 18001 has been around for 20 years, and it has taken almost that long for countries around the world to agree on what ‘Best Practice’.
- [What is ISO 45001?](https://blackmoresuk.com/what-is-iso-45001/): ISO 45001 is an International Standard that specifies requirements for an occupational health and safety management system.
- [10 Steps to GDPR Compliance](https://blackmoresuk.com/10-steps-to-gdpr-compliance/): 10 Steps to GDPR Compliance brought to you by Blackmores ISO Consultants. We can help you become GDPR compliant for you and your clients.
- [An Introduction to ISO 45001](https://blackmoresuk.com/an-introduction-to-iso-45001/): What is ISO 45001? Looking at the requirements designed for improving workplace safety, with the aim of reducing injury & illness.
- [BS 10012 vs GDPR](https://blackmoresuk.com/bs-10012-vs-gdpr/): The General Data Protection Regulations (GDPR) are the requirements for data protection across the EU, laid down in law.
- [May 25th 2018 – GDPR becomes law](https://blackmoresuk.com/may-25th-2018-gdpr-becomes-law/): GDPR becomes law on May 25th 2018.  Therefore compliance to the requirements becomes a legal implication for your business on this date.
- [Forthcoming Event – GDPR and Cyber Essentials For Your Business](https://blackmoresuk.com/forthcoming-event-gdpr-and-cyber-essentials-for-your-business/): Node IT Solutions and Blackmores, are repeating their sell-out GDPR and Cyber Essentials Business Briefing.
- [What is BS 10012?](https://blackmoresuk.com/what-is-bs-10012/): BS 10012 is the British standard for Personal Information Management, and provides a framework for maintaining and improving compliance.
- [Can you implement BS 10012 instead of GDPR?](https://blackmoresuk.com/can-implement-bs-10012-instead-gdpr/): BS 10012 incorporates all the requirements of GDPR, but the key benefit is that it drives ongoing review and improvement.
- [Data subject consent](https://blackmoresuk.com/data-subject-consent/): What is data subject consent? This is clearly defined by GDPR, what the data subjects wishes are in processing their data.
- [Why should I be certified to BS 10012 instead of basic GDPR?](https://blackmoresuk.com/certified-bs-10012-instead-basic-gdpr/): BS 10012 incorporates all the requirements of GDPR, but the key benefit is that it drives ongoing review and improvement.
- [Will ISO 27001 make me GDPR compliant?](https://blackmoresuk.com/will-iso-27001-make-gdpr-compliant/): If you rely on just having ISO 27001 for GDPR compliance you run the risk of not being in full alignment with all the principles
- [Upcoming Event – GDPR & Cyber Essentials For Business](https://blackmoresuk.com/gdpr-cyber-essentials-business/): The General Data Protection Regulations (GDPR) will come in to force on 25th May 2018. Discover how Blackmores can help your business.
- [Implementing BS 10012: Where do I start?](https://blackmoresuk.com/start-bs-10012/): At Blackmores, we are ISO consultants who can help with any standard including implementing BS 10012 for your organisation. 
- [uComply recommended for ISO 9001:2015 certification](https://blackmoresuk.com/ucomply-recommended-iso-90012015-certification/): Blackmores would like to congratulate uComply, for being recommended for certification to ISO9001:2015 by ISOQAR.
- [New Website Now LIVE](https://blackmoresuk.com/new-website-now-live/): A big thanks to Outlines Design for putting together our new website.
- [GDPR and Historical data](https://blackmoresuk.com/gdpr-historical-data/): Do I have to delete all historical data? No – If there is a legal basis to retain and use
- [ONI recommended for BS 10012 certification by ISOQAR](https://blackmoresuk.com/oni-recommended-bs-10012-certification-isoqar/): ONI successfully recommended for BS 10012 certification Leading the way in GDPR compliance, Blackmores are delighted to announce that ONI
- [Aligning with GDPR](https://blackmoresuk.com/aligning-with-gdpr/): Aligning with GDPR assures your clients that you understand data protection & have the controls to keep their information safe.
- [An Introduction to BS 10012](https://blackmoresuk.com/introduction-bs-10012/): BS 10012 provides a framework for maintaining and improving compliance with data protection requirements and good practice.
- [How is GDPR different from the Data Protection Act?](https://blackmoresuk.com/gdpr-different-data-protection-act/): Is there a difference between GDPR and the Data Protection Act (DPA) - In short yes, there are a number differences you must align to.
- [Sharing Customer Data](https://blackmoresuk.com/sharing-customer-data/): If you share customer data, ensure that you comply with the data protection principles. There are 7 data protection principles.
- [How long can you keep data for under GDPR?](https://blackmoresuk.com/long-can-keep-data-gdpr/): There are numerous legislative Acts and Regulations that mandate statutory retention periods for documents.
- [What the ‘rights’ are under GDPR](https://blackmoresuk.com/what-the-rights-are-under-gdpr/): What rights do customers and staff have? All data subjects have ‘rights’ under GDPR, to include staff and clients. The
- [How regularly do I need to review my procedures?](https://blackmoresuk.com/regularly-need-review-procedures/): How regularly do I need to review my procedures? This is a question we are constantly being asked by our clients.
- [Are there any legal implications for my business?](https://blackmoresuk.com/legal-implications-business/): GDPR becomes law on May 25th 2018.  Therefore compliance to the requirements becomes a legal implication for your business on this date.
- [Premier Physical Healthcare Retain ISO 27001](https://blackmoresuk.com/premier-physical-healthcare-achieve-iso-27001/): Premier Physical Healthcare is a subsidiary of Totally PLC and a leading provider of a wide range of healthcare services
- [GDPR and Customers](https://blackmoresuk.com/gdpr-and-customers/): My customers are not in the UK, does GDPR still apply? Even if your customers are not in the UK,
- [Why do all my employees need to know about GDPR?](https://blackmoresuk.com/employees-need-know-gdpr/): It is VITAL that all staff are made aware of GDPR and their responsibilities for Data Protection within your organisation.
- [Why is GDPR being put in place?](https://blackmoresuk.com/gdpr-put-place/): The introduction of GDPR is an evolution of the existing UK data protection law (rather than a revolution). One of
- [Where do I start with GDPR?](https://blackmoresuk.com/where-do-i-start-with-gdpr/): The best place to start with GDPR is identifying the Five ‘W’s’ -  ‘What, Why, Who, When and Where’ for personal data within your business.
- [Blackmores attendance at Auditel Regional Meetings](https://blackmoresuk.com/blackmores-attendance-auditel-regional-meetings/): Blackmores were honoured to speak at last week’s Regional Meeting. Auditel run meetings for their consultant network each year.
- [Does Brexit affect GDPR?](https://blackmoresuk.com/brexit-affect-gdpr/): Will GDPR apply even after leaving the EU? Businesses should not see Brexit as a means of avoiding compliance to
- [Will GDPR apply to me?](https://blackmoresuk.com/will-gdpr-apply/): What is GDPR? will it apply to my company/me? The General Data Protection Regulations (GDPR) updates and replaces the existing
- [Blackmores speaking at Understanding new standards and how they apply to SME Manufacturers event](https://blackmoresuk.com/blackmores-speaking-understanding-new-standards-apply-sme-manufacturers-event/): Blackmores are proud to be speaking at the ‘Understanding new standards and how they apply to SME Manufacturers.
- [GDPR Webinar](https://blackmoresuk.com/gdprwebinar/): So there are rumblings afoot about what businesses are doing to comply with the General Data Protection Regulations (GDPR). Quite
- [Blackmores at Inspiring Herts Awards](https://blackmoresuk.com/blackmores-inspiring-herts-awards/): Thanks to working with some amazing clients, Blackmores were delighted to be finalists in four categories and won Business of
- [An Introduction to GDPR](https://blackmoresuk.com/getting-ready-gdpr/): So there are rumblings afoot about what businesses are doing to comply with the General Data Protection Regulations (GDPR). If
- [Top 10 tips on Transitioning to ISO 9001:2015](https://blackmoresuk.com/top-10-tips-on-transitioning-to-iso-90012015/): If your organisation is transitioning to ISO 9001:2015, we've got some tips for you. Contact us to work with our specialist consultants.
- [Blackmores Invites you to Edie Live](https://blackmoresuk.com/blackmores-invites-you-to-edie-live/): Blackmores invites you to EDIE Live, an event focusing on the sustainability, energy management, innovation and leadership and skills of
- [2016 BCI Horizon Scan reveals biggest threats to business](https://blackmoresuk.com/2016-bci-horizon-scan-reveals-biggest-threats-to-business/): The 2016 BCI Horizon Scan, written in collaboration between the Business Continuity Institute and BSI, has revealed some interesting results
- [Data Centre World Survey](https://blackmoresuk.com/data-centre-world-survey/): Please click the link below to fill out the survey: https://www. surveymonkey. co. uk/r/C39N5V2
- [UK Energy Efficiency Budget Announcement](https://blackmoresuk.com/uk-energy-efficiency-budget-announcement/): So in the latest budget announcement last week, in addition to the headline grabbing ‘Sugar levy’, George Osbourne also announced
- [Blackmores Attendance at Data Centre World](https://blackmoresuk.com/blackmores-attendance-at-data-centre-world/): Blackmores invites you to Data Centre world, an event that brings together world class suppliers to the data centre sector
- [Information Security – The layman’s guide to implementing ISO27001](https://blackmoresuk.com/information-security-the-laymans-guide-to-implementing-iso27001/): Blackmores presented ‘Information Security – The layman’s guide to implementing ISO27001’, hosted by the CQI Milton Keynes branch with guest...
- [Update for ESOS Deadlines](https://blackmoresuk.com/update-for-esos-deadlines/): Both ISO 50001 and ESOS require organisations to conduct an energy baseline review in order to identify opportunities for improvement.
- [Blackmores BSI Launch Conference Survey](https://blackmoresuk.com/blackmores-bsi-launch-conference-survey/): If the Survey below is having trouble loading, please use the following link: https://www. surveymonkey. com/r/L36BQ2F Create your own user...
- [Blackmores invites you to the BSI ISO 9001:2015 and ISO 14001:2015 launch conference](https://blackmoresuk.com/blackmores-invites-you-to-the-bsi-iso-90012015-and-iso-140012015-launch-conference/): ISO 9001:2015 and ISO 14001:2015 have now both been officially released and BSI are hosting a launch conference to celebrate
- [ISO 9001:2015 has been released](https://blackmoresuk.com/iso-90012015-has-been-released-2/): Blackmores can help you with your ISO 9001:2015 transition, feel free to enquire either on our contacts page or by calling us
- [Blackmores Invites you to an ISO 9001:2015 and ISO 14001:2015 Transition Seminar](https://blackmoresuk.com/blackmores-invites-you-to-an-iso-90012015-and-iso-140012015-transition-seminar/): Blackmores would like to invite you to an ISO 9001:2015 and ISO 14001:2015 Transition Seminar on the 4th November 2015.
- [The HSE has released statistics on fatal injuries in the workplace](https://blackmoresuk.com/the-hse-has-released-statistics-on-fatal-injuries-in-the-workplace/): The HSE has released statistics on fatal injuries in the workplace, for 2014/2015. The provisional figure for the number of
- [An Introduction to ESOS](https://blackmoresuk.com/an-introduction-to-esos/): Businesses can’t afford to ignore ESOS. More importantly, any delay in action could mean potential savings go unrealised.
- [An Introduction to ESOS free to attend webinar](https://blackmoresuk.com/an-introduction-to-esos-free-to-attend-webinar/): 10,000 of the UK’s largest businesses have to comply with the new Energy Savings Opportunity Scheme (ESOS).
- [Blackmores’ ESOS Lead Energy Assessor](https://blackmoresuk.com/blackmores-introduce-our-esos-lead-assessor/): We are delighted to announce QHSE Consultant Rachel Churchman has now successfully become an ESOS Lead Assessor,
- [Recent Legislation Updates](https://blackmoresuk.com/recent-legislation-updates/): The Fluorinated Greenhouse Gases Regulations 2015 These Regulations revoke and remake Fluorinated Greenhouse Gases Regulations 2009. The Regulations give effect
- [Esos Time is running out!](https://blackmoresuk.com/esos-time-is-running-out/): ESOS Time is running out! 10,000 of the UK’s largest businesses have to comply with the new Energy Savings Opportunity
- [CDM proposed changes 2015](https://blackmoresuk.com/cdm-proposed-changes-2015/): There are six proposed changes to the current CDM regulations: 1. Structural simplification of the Regulations. 2. Replacement of the
- [ESOS Free half day workshop](https://blackmoresuk.com/esos-free-half-day-workshop/): Blackmores have partnered with Alcumus group to offer you an opportunity to attend a free half day ESOS workshop presented
- [BS 11000 Collaborative Business Relationship Management](https://blackmoresuk.com/bs-11000-collaborative-business-relationship-management/): This Webinar took place on the 17th of September 2014 Companies that work together can often achieve much more in
- [Why should I invest in UKAS certification?](https://blackmoresuk.com/why-should-i-invest-in-ukas-certification/): In the UK, the only recognised BS/ISO accreditation body is the United Kingdom Accreditation Service (UKAS). Certification bodies are independently
- [Will I get a tailored Management System?](https://blackmoresuk.com/will-i-get-a-tailored-management-system/): Yes. At Blackmores we ensure that your management system is bespoke to you and reflects what you actually do and
- [Why should I choose Blackmores?](https://blackmoresuk.com/why-should-i-choose-blackmores/): Blackmores is a leading business management systems consultancy which specialises in implementing British (BS) and International (BS/ISO) Standards. We are
- [How much does ISO Consultancy cost?](https://blackmoresuk.com/how-much-does-it-cost/): How much does ISO Consultancy cost? This is often something we are asked when we begin working with new clients.
- [What to Expect from an ISO Audit](https://blackmoresuk.com/what-to-expect-from-an-audit/): In this guide, we'll walk you through the key phases of the ISO process, so you know what to expect from an ISO audit and beyond.
- [Will my system need to be perfect before I can get my certificate?](https://blackmoresuk.com/will-my-system-need-to-be-perfect-before-i-can-get-my-certificate/): No organisation is perfect 100% of the time and certification bodies recognise this. Certification bodies will be looking to provide
- [Implementing an ISO Management System and How it Will Change the Way You Work](https://blackmoresuk.com/will-i-have-to-change-the-way-i-work/): We are often asked about implementing an Iso management system and how it will change the way an organisation works.
- [How long does it take?](https://blackmoresuk.com/how-long-does-it-take/): Typically this can be between 6-12 months, although this depends on many factors including how many people work on the
- [What are the common pitfalls?](https://blackmoresuk.com/what-are-the-common-pitfalls/): The most common pitfall is to try and take the short cut. An ‘off the shelf’ system can seem to
- [Is it easy to implement a Standard?](https://blackmoresuk.com/is-it-easy-to-implement-a-standard/): If it required little or no effort on your part everyone would have a BS/ISO certificate. Implementing a Standard doesn’t
- [What benefits can I get from a BS/ISO certificate?](https://blackmoresuk.com/what-benefits-can-i-get-from-a-bsiso-certificate/): There are many tangible benefits that can be derived from attaining BS/ISO certification. These include: Improved efficiency – Analysing your
- [What is ‘BS/ISO Certification’?](https://blackmoresuk.com/what-is-bsiso-certification/): BS (British Standard)/ISO (International Standards Organisation) Certification is independent and internationally recognised 3rd party confirmation that a company conforms to
- [An Introduction to integrating EHS management systems](https://blackmoresuk.com/an-introduction-to-integrating-ehs-management-systems/): This webinar is aimed at organisations that are considering integrating two or more auditable standards based management system standards: ISO
- [Data Centre Energy Management – Implementing and Achieving Certification to ISO 50001](https://blackmoresuk.com/data-centre-energy-management-implementing-and-achieving-certification-to-iso-50001/): The ever increasing demand for storage, networking and computing power continues to drive data centres forward and expand the industry
- [An introduction to ISO 22716 – The International Cosmetics Standard](https://blackmoresuk.com/an-introduction-to-iso-22716-the-international-cosmetics-standard/): A look at ISO 22716 and the changing world of international cosmetics rules, regulations and compliance parameters.
- [Sustainable Event Management ISO 20121](https://blackmoresuk.com/sustainable-event-management-iso-20121/): Contact Blackmores today to discover how we can support your business.
- [Cosmetic Standard ISO 22716](https://blackmoresuk.com/cosmetic-standard-iso-22716/): An introduction to ISO 22716 – The International Cosmetics Standard This webinar took place on 2 July 2013. An increasing
- [Data Centre Energy Management ISO 50001:](https://blackmoresuk.com/data-centre-energy-management-iso-50001/): Data Centre Energy Management – Implementing and Achieving Certification to ISO 50001 The ever increasing demand for storage, networking and
- [Welcome](https://blackmoresuk.com/welcome/): Blackmores is a pioneering consultancy firm with a distinctive approach to working with our clients to achieve and sustain high
- [Cosmetics organisations to comply with ISO Standards](https://blackmoresuk.com/cosmetics-organisations-to-comply-with-iso-standards/): The introduction of ISO 22716 pioneers a globally recognised quality and safety standard for cosmetic products.
- [National award for Blackmores](https://blackmoresuk.com/national-award-for-blackmores/): One of the highlights of 2012 for Blackmores was getting an invitation to collect a national environmental award at the
- [Blackmores expands overseas](https://blackmoresuk.com/blackmores-expands-overseas/): Although we currently have clients across Europe, this summer has seen Blackmores expand into the Asian market. The first visit
- [Paddling and Peddling for charity](https://blackmoresuk.com/paddling-and-peddling-for-charity/): The first of this year’s two Dragon Boat Racing events being held at Fairlands Valley Lake, Stevenage saw Blackmores ‘Quality
- [New Business Continuity Standard is Global](https://blackmoresuk.com/new-business-continuity-standard-is-global/): Organisations around the world can now implement ISO 22301 – the new international standard for business continuity management. BS ISO
- [ISO 20121 supersedes BS 8901 for Sustainable Event Management](https://blackmoresuk.com/iso-20121-supersedes-bs-8901-for-sustainable-event-management/): ISO 20121 supersedes BS 8901 for Sustainable Event Management. BS ISO 20121:2012 – Event Sustainability Management Systems
- [ISO 50001 is the new energy management standard to help organisations improve profitability, cut their CO2 emissions and meet climate change targets.](https://blackmoresuk.com/iso-50001-is-the-new-energy-management-standard-to-help-organisations-improve-profitability-cut-their-co2-emissions-and-meet-climate-change-targets/): This new internationally recognised standard will help organisations of all sizes understand baseline energy usage and put in place action
- [Triple Awards win for Blackmores!](https://blackmoresuk.com/triple-awards-win-for-blackmores/): Blackmores are delighted to announce its recent success at the Hertfordshire Green Awards and the Hertfordshire Business Awards 2011. Blackmores
- [Barbour EHS’ Preferred ISO Consultancy Partner](https://blackmoresuk.com/barbour-ehs-preferred-iso-consultancy-partner/): Barbour EHS is a specialist ‘Health, Safety and Environment’ company with a 40 year history in supporting professionals in this sector.
- [Blackmores Achieves ISO 9001 Certification](https://blackmoresuk.com/blackmores-achieves-iso-9001-certification/): Blackmores are proud to announce that they are an ISO 9001 certified company. Having been assessed and approved by a
- [South London and Maudsley NHS Foundation Trust (SlaM) is reaping financial and environmental rewards as a result of its commitment to reducing carbon emissions](https://blackmoresuk.com/south-london-and-maudsley-nhs-foundation-trust-slam-is-reaping-financial-and-environmental-rewards-as-a-result-of-its-commitment-to-reducing-carbon-emissions/): The Trust is fully compliant with the forthcoming Carbon Reduction Commitment (CRC) requirements. The Trust has also been certified to
- [Greening the NHS – Making the case for implementing an Environmental Management System](https://blackmoresuk.com/greening-the-nhs-making-the-case-for-implementing-an-environmental-management-system/): The NHS Carbon Reduction Strategy for England (CRS) sets an ambition for the NHS to help drive change towards a

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# Detailed Content


## Pages

### ESG Consultants

> Our ESG consultants can work with your organisation to ensure you are taking the necessary steps to improve your overall sustainability

- Published: 2024-06-26
- Modified: 2025-02-12
- URL: https://blackmoresuk.com/standards/environmental-standards/esg-solutions/

ESG Consultants Our ESG consultants can work with your organisation to ensure you are taking the necessary steps to improve your overall sustainability and reach the required criteria to achieve ISO standards and certifications which contribute to ESG reporting requirements. At Blackmores, our ESG consultants work closely with you and help you build and develop management systems in alignment with ISO standards. We can then support you through the auditing process and provide training and advice when you need it most. Contact our team today to begin your journey with our expert team of ESG Consultants. What is ESG? ESG stands for Environmental, Social, and (corporate) Governance. Analysis and evaluation against these three categories help organisations to consider different areas within their overall sustainability. Many of the businesses we work with will use ESG to align objectives against and report their performance on as part of an overarching strategy. In the past there has been a heavier focus on the governance aspect, ensuring profitable organisations are compliant with legislation. However, investors are now viewing the Environmental and Social aspects of ESG with just as much importance, encouraging organisations to embrace more sustainable and collaborative activities in the day to day management of the business in addition to long term strategic objectives. Working with an ESG Consultancy Provider Our ESG Consultancy Service can help your organisation to implement the management systems you need to achieve various ISO certifications to show your Environmental, Social and Governance compliance. Depending on what your overall...

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### isologyhub

> The isologyhub is the leading place for businesses to learn how to achieve ISO Standards. Get access to our online e-learning courses

- Published: 2024-05-16
- Modified: 2025-04-09
- URL: https://blackmoresuk.com/isologyhub/

Introducing the isologyhub The isologyhub is the leading place for businesses to learn how to achieve ISO Standards – and get gameplans for raising their game. It’s packed with in-depth, practical training and resources on all aspects of planning, creating and managing a successful ISO system. Learn all about the hub in our Introduction video: https://vimeo. com/912958550? Download our full Course catalogue

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### ISO 42001 AI Management

> If you’re looking for an ISO 42001 Consultant to help you with AI Management System development and implementation than contact our team today

- Published: 2024-03-06
- Modified: 2024-11-07
- URL: https://blackmoresuk.com/standards/risk-standards/iso-42001-ai-management/

ISO 42001 Consultant At Blackmores, we are ISO 42001 consultants. We work with organisations across many different industries to help them implement a management system that incorporates regulations on the use of AI within business functions. If you are investigating ISO 42001 for your business and would like to work with a consultant, contact us today. If you would like to learn more about ISO 42001, join our workshop where we’ll guide you through assessing the risks and benefits of AI technology. Read the full details and register here. What is ISO 42001 AI Management? ISO 42001 is the first International Standard for Artificial Intelligence Management Systems, designed to help organisations implement, maintain, and improve AI management practices. It was jointly published in December 2023 by the International Organisation for Standardisation (ISO) and the International Electrotechnical Commission (IEC).   As ISO 42001 consultants, we can help you implement an Artificial Intelligence Management System (AIMS) that provides a systematic approach to managing the development, continual improvement and general use of AI in a responsible and ethical manner. Working with an ISO 42001 Consultant When you choose to work with an ISO 42001 Consultant, you are giving your organisation the best chance at passing your certification the first time. We work with organisations all over the UK and abroad to help them implement management systems to gain the standards they require. Although ISO 42001 is a relatively new standard, we’ve been working as ISO consultants and implementing ISO Standards for 18 years....

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### Our Story

> Find out the history of Blackmores and where we have come from. We are ISO consultants within the UK supporting all types of businesses.

- Published: 2023-05-16
- Modified: 2025-03-28
- URL: https://blackmoresuk.com/about/our-story/

Innovation in raising standards Blackmores have been in operation since 2006. Over the past 17 years we’ve made great strides in innovating the Implementation of ISO Standards, and have helped over 600 organisations achieve ISO certification. Through the expertise of our wonderful isologists®, we have expanded from our initial offering of ISO 9001 only to a library of 20 Standards covering Quality, Risk and Sustainability. Along the way, we found the time to create our podcast, The ISO Show, and an online learning platform, the isologyhub® , to help make ISO as accessible as possible.

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### ISO Consultancy Service: Our isologists

> Our ISO Consultancy Services has a 100% success rate. Let our team of highly qualified isologists take care of your ISO Standards.

- Published: 2023-05-14
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/isologists/

If you are looking to achieve an ISO certification for your organisation, then working with an ISO consultant can boost your success rate. Our ISO consultant team brings extensive expertise and years of experience to the table. We guide businesses in various industries to effectively implement and utilise management systems. These systems will contribute towards standards being met to achieve various ISO standards.   Our ISO consultancy approach focuses on collaboration and support. We tailor our assistance to meet each client's needs. Our goal is to streamline the ISO certification process and ensure a straightforward and stress-free experience.   How can Blackmores isologists Help With Your ISO certification?   Although we are not an awarding body of ISO certifications, we have years of industry experience as ISO consultants. We work with various organisations to ensure they are hitting the correct standards and have the right systems in place to achieve their certifications. When working with Blackmores, our clients usually achieve their ISO certifications within six to nine months and pass first time.   Our support doesn't end once your certification is achieved; we can provide regular support where required. ISO Certifications With Our Isologists With our wealth of knowledge in the field, we can offer consultancy for a huge amount of ISO certifications. So, whether you want to focus on quality management, improve information security, enhance your health and safety, or reduce your environmental impact, we can help you.   Our full list of standards we can help you with...

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### Our partners

> Take a look at our trusted partners. We value all of our clients, partners and stakeholders. Working together for Success

- Published: 2023-04-26
- Modified: 2025-06-12
- URL: https://blackmoresuk.com/our-partners/



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### Make the leap Transition to ISO 27001:2022

> Make the Transition to ISO 27001:2022 before it's too late. The deadline is looming and our ISO consultants are here to help.

- Published: 2023-04-26
- Modified: 2025-06-12
- URL: https://blackmoresuk.com/make-the-leap-transition-to-iso-270012022/

Things are changing -we’re here to guide you Your ISO 27001:2013 certification will only have a few more months to run before itbecomes invalid. If you want to retain your ISO 27001 certification then you will needto transition to the 2022 version within 2 years of it's publication. If you miss the transition period then you will have to reapply for certification bycompleting a Stage 1 and 2 Assessment, which can be costly. Our ISO 27001 Transition Programme includes:- Awareness - 1 hour video to include: What's new? What do we need to update/add? Breakdown of the 4 critical areas (Technological, Organisational, People and Physical) Transition Action Plan for implementation (1 day) ISO 27001:2022 Implementation support (3 days) ISO 27001:2022 Internal audit support (1 day) External Certification Body assessment support(2 days)

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### ISO 20400 – Sustainable Procurement

> Blackmores ISO 20400 consultants specialise in helping you to implement and maintain your Sustainable Procurement Management System.

- Published: 2023-04-14
- Modified: 2024-11-27
- URL: https://blackmoresuk.com/standards/environmental-standards/iso-20400-sustainable-procurement/

ISO 20400 Consultancy At Blackmores, we are ISO consultants. One of the many standards we specialise in is the ISO 20400. We can work with your organisation to help you align your management systems and processes with ISO 20400 Sustainable Procurement. When it comes to ISO 20400 consultancy, we have an intricate support system designed with your best learning and development styles at heart. In addition to appointing a dedicated ISO 20400 consultant, you will also have access to our online information and learning platform – our isologyhub. Here, you can access all of our ISO training materials and complete mini-certifications before you undergo a full audit. What is ISO 20400 Sustainable Procurement? ISO 20400 provides organisations with guidance on sustainability within procurement, applicable to businesses of any size or industry. As environmental issues have come to the forefront in recent years, Sustainable Procurement via alignment with ISO 20400 has become vital for many organisations. When you choose to work with Blackmores, our ISO 20400 Consultants will help you work through the standard and help you to implement the required elements. Sustainable Procurement considers the environmental, social and economic consequences resulting from provided products and services and aims to minimise negative impacts while encouraging positive outcomes. ISO 20400 is the standard for Sustainable Procurement, it provides a comprehensive framework on how to adopt sustainable procurement principles and practices into your organisation no matter the size or type. The standard ISO 20400 takes an ethical and holistic approach to ensure that fair contract prices and...

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### ISO 14064 Greenhouse Gases Verification – Carbonology

> When you choose to work with Carbonology, you will be allocated ISO consultants who specialise in ISO 14064, enhancing your success.

- Published: 2023-04-14
- Modified: 2024-10-31
- URL: https://blackmoresuk.com/standards/environmental-standards/iso-14064-standard-greenhouse-gas-emissions/

ISO 14064 Consultancy - Carbonology Carbonology, our subsidiary company, are ISO 14064 consultants. Their ISO 14064 consultancy service can help you implement a management system in line with recognising and reducing your carbon footprint. The ISO consultancy service allows us to work closely with our clients to ensure they are meeting all the required standards for their certification. When you choose to work with Carbonology, you will be allocated an ISO consultant who specialises in ISO 14064, enhancing your success. What is ISO 14064 Greenhouse Gases Verification? ISO 14064 Consultancy is becoming more popular as more and more customers are interested in the green credentials of businesses and use this to make informed buying decisions, which can be facilitated with an ISO 14064 verification. For businesses, having a low carbon strategy clearly demonstrates a commitment to reducing environmental impact as well as having a knock-on effect in reducing business costs. The key to developing a low-carbon strategy is being able to evaluate the Carbon Footprint of your organisation which can be acquired via an ISO 14064 support plan. Carbon Footprint is a calculation that shows the equivalent carbon generation (in Carbon Dioxide Equivalent (CO2e) of all the activities an organisation undertakes. Working with an ISO 14064 Consultant We have a specific ISO 14064 subsidiary called Carbonology. Our carbonologists work with you to help you implement the standards required to achieve your ISO 14064 Verification. Our ISO 14064 consultancy service specifies the principles and requirements for the quantification and reporting of greenhouse gas (GHG)...

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### ISO 26000 Social Accountability

> Our ISO 26000 Consultancy service can help you implement the management system in line with this standard. Click for more

- Published: 2023-04-14
- Modified: 2024-12-18
- URL: https://blackmoresuk.com/standards/environmental-standards/sa8000-social-accountability-certification/

ISO 26000 Consultancy At Blackmores, we are ISO 26000 Consultants working throughout the UK and overseas where required. We work closely with our clients to create an implement an internal management system to help them achieve their ISO certification. When it comes to ISO 26000 Consultancy, we have worked with many businesses and advised the best practices they can implement to successfully adopt the standard. ISO 26000 is all about social accountability and ensuring your employees are being treated correctly. We specialise in the details so that you don’t have to! What is ISO 26000 Social Accountability Certification? There are so many ISO certifications available at Blackmores that we can become your ISO consultant for each standard to ensure you maintain compliance. Social accountability should be a key factor in any organisation.  ISO 26000 is the most widely recognised global standard for managing human rights in the workplace. It provides a comprehensive and flexible system for managing ethical workplace conditions throughout global supply chains.   As ISO 26000 Consultants, we can guide you through the provided framework for a Social Accountability Management System. This system supports continuous improvement and will send a strong message to your stakeholders that you operate your business in a fair and equitable manner.   The ISO 26000 standard sets out requirements that cover: Child Labour and Forced Labour Health and Safety Freedom of Association and Right to Collective Bargaining Discrimination Discipline Working Hours Compensation Management Systems The ISO 26000 framework allows an organisation to understand, describe and control its significant...

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### ISO 20121 Event Sustainability Management Systems

> At Blackmores, we’re ISO 20121 consultants. We work with organisations to help put the correct management systems to achieve their certification

- Published: 2023-04-14
- Modified: 2024-09-10
- URL: https://blackmoresuk.com/standards/environmental-standards/iso-20121-event-sustainability-management-systems/

ISO 20121 Consultants At Blackmores, we are ISO 20121 consultants. We work with organisations to help them put the correct management systems in place to help the achieve their certification. In order to achieve ISO20121 certification, we work with our clients to implement a system that will demonstrate their consideration of key financial, economic, social and environmental issues relevant to their events operations. Our ISO 20121 consultants will ensure that your implemented system covers everything required. With the growing trend in becoming more sustainable and environmentally friendly across consumers as well as businesses, there has been an increase in demand for ISO 20121 within the events industry. We work with organisations all over the UK as well as abroad. Our ISO 20121 consultancy service is unmatched. We have a 100% success rate in all certifications we offer. What is ISO 20121? ISO 20121 is the Event sustainability standard. It focuses on how an organisation continues to run its activities in a commercially successful way whilst contributing towards a stronger and more just society by reducing its impact on the environment. Due to the high-level interest in sustainable events in recent years, ISO 20121 was created and launched. The launch was planned in coordination with the London Olympics 2012 in the hope that that all businesses and every international organisation would in time implement ISO 20121 and ISO standards as a social responsibility. Addressing sustainability impacts wasn’t easy but was a necessity and is even more so currently. The aim of ISO 20121...

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### isology® ISO Certification Roadmap

> Our ISO certification roadmap can help you to identify areas for improvement within your organisation and help you to get certified

- Published: 2023-04-13
- Modified: 2025-05-28
- URL: https://blackmoresuk.com/iso-steps-to-success/

isology® is our world-leading, proven, step-by-step roadmap for you to achieve your ISO certification. Whether you want to improve operational performance, win more business, or become more sustainable, our ISO certification roadmap can help you to identify areas for improvement within your organisation and create a bespoke ISO Management System and help you to get certified. Our ISO consultants have worked with over 600 organisations to implement our isology® roadmap with a 100% success rate. We take your business from the planning and creation of your bespoke ISO Management System though to certification with our 7 step process. Isology®: Our ISO Certification Roadmap 1. Plan As we begin our journey together we start with a plan. Our ISO consultants discuss the best certifications for you, establish times scales, appoint internal leaders, provide resources and decide upon the most suitable certification body. This is the stage where we get to know your overall business goals and how your desired ISO certifications will fit into your long-term plans. 2. Discover Once all the initial criteria are taken care of, we move onto our analysis. We take a deep dive into your internal systems and establish what is working and where there are gaps. During this time our ISO consultants will be gathering lots of information to ensure a thorough diagnosis of your current position. 3. Expose This is where we identify risks and opportunities. We look at both internal and external factors than might have an impact on your ISO certifications and...

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### ESOS Compliance UK

> ESOS compliance (Energy Saving Opportunity Scheme) was launched by the Department of Energy and Climate Change (DECC).

- Published: 2023-04-13
- Modified: 2025-01-31
- URL: https://blackmoresuk.com/standards/environmental-standards/esos-compliance-uk/

What is ESOS Compliance? ESOS compliance (Energy Saving Opportunity Scheme) was launched by the Department of Energy and Climate Change (DECC). This scheme is a mandatory energy assessment and energy savings identification scheme for ‘Large Enterprises’ that was undertaken in December 2015. ESOS has now entered Phase 3 and qualifying companies have until December 5th 2023 to comply. The ESOS Compliance scheme is estimated to lead to £1. 6 billion net benefits to the UK, with the majority if these being felt directly by businesses as a result of energy savings. ESOS energy audits have the potential to increase business profitability and competitiveness by implementing energy efficiency measures identified through audits. These can have wider benefits such as reducing other costs (e. g. maintenance costs) and also increasing employee engagement within your organisation. Does your organisation qualify? EU member states must introduce independent and cost-effective energy audits for all large enterprises. Large enterprises are defined as: Employing more than 250 employees And /or has an annual turnover in excess of £44 million and an annual balance sheet total in excess of £38 million Please note that the public sector is not required to participate How do you comply with ESOS? In simple terms, an ESOS Assessment requires you to do three things: Measure your total energy consumption Conduct energy audits to identify cost-effective energy efficiency recommendations Report compliance to the Environment Agency (as the scheme administrator ) Organisations may not need to undertake an ESOS Assessment if they’re fully covered by ISO 50001. The...

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### ISO 50001 Consultants – Energy Management Systems Certification

> At Blackmores, our ISO 50001 Consultants are ready to help you achieve your Energy Management System Certification.

- Published: 2023-04-13
- Modified: 2025-03-25
- URL: https://blackmoresuk.com/standards/environmental-standards/iso-50001-consultants-energy-management-systems-certification/

ISO 50001 Consultants  At Blackmores, our ISO 50001 Consultants are ready to help you achieve your Energy Management System Certification.   Working with an ISO 50001 Consultant  When you choose to work with an experienced ISO 50001 Consultant like Blackmores, we can help you create and implement an energy management system to ensure you achieve your certification. We have worked with organisations all over the UK as well as overseas to help them gain certifications in all areas. ISO 50001 is particularly important at the moment as it focuses on energy management and how, as an organisation, you can lower your energy consumption to take better care of the environment.   To work with our ISO 50001 consultants, contact us today.   What is ISO 50001? ISO 50001 Energy Management is a globally recognised certification that specifies requirements for an organisation to establish, implement, maintain and improve an Energy Management System (EnMS).   This means the organisation has taken a systematic approach to achieve continual improvement of energy performance. The Benefits of ISO 50001 There are several benefits for your organisation in achieving an ISO 50001 certification. Enables organisations to establish the systems and processes necessary to improve energy performance, including energy efficiency, use, consumption and intensity; Reductions in energy cost, Green House Gas (GHG) emissions and other environmental impacts through the systematic management of energy Demonstrates that the organisation implemented sustainable energy management systems, completed a baseline of energy use, and committed to continuously improving their energy intensity. Blackmores are ISO 50001 consultants....

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### ISO 14001 Certification – Environmental Management System

> At Blackmores, we are ISO 14001 consultants and have helped countless organisations achieve their certification.

- Published: 2023-04-13
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/standards/environmental-standards/iso-14001-certification-environmental-management-system/

ISO 14001 Consultants  At Blackmores, we are ISO 14001 consultants and have helped countless organisations achieve their certification. We work with organisations all over the UK to coach them through the organisational changes they need to make to ensure compliance before their ISO 14001 assessment.   If your organisation is planning to achieve ISO 14001 standard, the best way to do this is to work with an ISO consultant. We are with you every step of the way; with our specialist isologists and our online resources, we have everything you need for success.   What is the ISO 14001 Certification? The ISO 14001 certification focuses on the environment and how businesses can control impacts they may have on the environment.   Environmental issues have come to the forefront in recent years with greater awareness amongst legislators, insurers, financiers, shareholders, customers, employees and neighbours. An Environmental Management System (EMS) provides a framework for obtaining ISO 14001 Certification and managing environmental responsibilities to make business operations more efficient. ISO 14001 allows an organisation to understand, describe and control its significant impacts on the environment, reduce the risk of potentially costly pollution incidents, ensure compliance with environmental legislation and continually improve its business operations. Working with an ISO 14001 Consultant  Blackmores specialises in helping you to implement and maintain your ISO 14001 Environmental Management System certification across London, Hertfordshire and Bedfordshire, and UK-wide. We can also assist with international locations, having experience of working in 27 other countries. When you work with an...

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### PAS 2060 – Carbonology Carbon Neutrality

> The PAS 2060 standard was initially launched by the British Standards Institution in 2010 to increase the transparency of carbon neutrality

- Published: 2023-04-13
- Modified: 2025-03-31
- URL: https://blackmoresuk.com/standards/environmental-standards/pas-2060-carbon-neutrality/

What is PAS 2060 Carbon Neutrality? The PAS 2060 standard was initially launched by the British Standards Institution in 2010 with the objective of increasing transparency of carbon neutrality by providing a common definition and recognised method for achieving carbon-neutral status. As a result of the Virtual Climate Summit on December 12th 2020, the UK are now committed to reducing emissions by 68% by 2030. All businesses will be held more accountable for their carbon footprint going forward and we all need to do our part to help slow the growing climate crisis, this can be done by obtaining a PAS 2060 verification.   With the rise of carbon emissions and pollution, obtaining a carbon-neutral certification will benefit both your organization and the planet by reducing the negative impacts of climate change. Organizations that have become PAS 2060 verified with Carbonology in the past have reduced carbon footprints, improved energy efficiency and reduced energy bills and emissions. The PAS 2060 standards specify the requirements to be met by any organisation seeking to demonstrate carbon neutrality through the quantification, reduction and offsetting of greenhouse gas (GHG) emissions. The standard sets measurement and reduction targets for your organisation. Through the examination of documents and plans, it then allows for your specific carbon neutrality statement to be fully verified. Benefits of PAS 2060 include Meet customer, stakeholder, industry and legal and statutory expectations Reduce greenhouse gas emissions and quantify your carbon footprint Identify areas of inefficiency and where to improve overall performance Make cost savings by reducing energy consumption...

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### GDPR Consultants General Data Protection Regulations

> Our GDPR Consultants are here to help you, and your organisation ensure compliance with the data protection act.

- Published: 2023-04-13
- Modified: 2025-02-28
- URL: https://blackmoresuk.com/standards/risk-standards/gdpr-general-data-protection-regulations/

GDPR Consultants Our GDPR Consultants are here to help you, and your organisation ensure compliance with the data protection act. At Blackmores, we understand that compliance with GDPR is more than just a communicated Data Protection Policy. Our experience with Information Security and Business Continuity management has also assisted us to develop a robust compliance model – drawing on best practice in a number of areas. Our GDPR Consultants work with your organisation to undertake a thorough Privacy Impact Analysis to assist you to understand where personal data touches or resides within your organisation. We then work with you to develop the controls you need to comply with GDPR – Thus providing the evidence that you have undertaken the steps required to achieve compliance. Our on-going ISO Support ensures that you remain in control of data protection moving forwards. If you’re looking for a GDPR consultant then contact our team today. Working with a GDPR Consultant At Blackmores our GDPR consultants specialise in ensuring your organisation is following the regulations and meeting the correct standards when it comes to data protection. Conduct a GDPR Gap Analysis – To help establish your strengths and weaknesses. GDPR E-learning – Learn at your own pace with our online courses via the isologyhub. GDPR isologists® – We have a skilled team of consultants to help you become GPDR compliant. From London to the UAE, we have experience working internationally across many sectors. Internal Audits – We can help you to plan and conduct Internal Audits to...

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### ISO Environmental Consultants

> At Blackmores, we are ISO Environmental Consultants; we specialise in helping businesses integrate Environmental ISO standards

- Published: 2023-04-13
- Modified: 2025-05-07
- URL: https://blackmoresuk.com/standards/environmental-standards/

Types of Environmental ISO Standards When it comes to environmental management, there are several ISO standards designed to help businesses reduce their carbon footprint, comply with legal requirements, and optimise resource use. Our environmental ISO consultants can work with you and your organisation to help you implement compliant management systems to gain your certification. The most widely recognised and relevant environmental standards include: ISO 14001: Environmental Management Systems This is the most popular environmental standard. ISO 14001 sets out the criteria for an effective environmental management system. It helps businesses manage their environmental responsibilities in a systematic manner, reducing waste and energy consumption. ISO 50001: Energy Management Systems Focused on energy management, ISO 50001 helps organisations improve energy efficiency, reduce energy costs, and lower their environmental footprint. This standard is key for any business looking to implement energy-saving strategies. ISO 14064: Greenhouse Gas Emissions This standard provides businesses with the tools to measure, monitor, and report greenhouse gas emissions. It's crucial for businesses aiming to reduce their carbon footprint or participate in carbon offset schemes. Why Your Business Should Invest in ISO Environmental Consultancy Gaining environmental ISO certification is more important than ever. Working with an ISO environmental consultancy will mean that you achieve the standard quicker and with less stress. We are here to help your organisation in any way we can. Let us help you navigate and implement the right environmental ISO standard for your business. Get in touch with us today to discuss how we can support...

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### BS 10012 Personal Information Management

> For BS 10012 Consultancy Services contact Blackmores today. BS 10012 is the global standard for processing and storing personal information.

- Published: 2023-04-13
- Modified: 2025-01-24
- URL: https://blackmoresuk.com/standards/risk-standards/bs-10012-personal-information-management/

BS 10012 Consultancy If you're looking for BS 10012 Consultancy Services then Blackmores are here to help. We work with clients all over the UK to help them implement bespoke management systems that are compliant with BS 10012. Contact our team today for more information or to find out how we can support you. What is BS 10012? BS 10012 is the global standard for processing and storing personal information. Any organisation that gathers personal information should ensure that it protects the privacy of the people it affects.   BS 10012 provides a framework for maintaining and improving compliance with data protection requirements and good practice.  The standard was revised in 2017 in recognition of the publication of the European Union General Data Protection Regulation (GDPR) and is designed to provide best practices.  It covers topics such as privacy impact assessment, risk assessments, data retention and disposal, privacy by design and employee awareness training; Helping you to put policies and procedures in place to effectively manage the personal information of individuals. Working with a BS 10012 Consultant At Blackmores, our BS 10012 Consultants specialise in helping you to implement and maintain your Personal Information Management System. We work with clients in many industries; our consultancy services include the following steps for success: Conduct a BS 10012 Gap Analysis – The gap analysis process is important to help establish the strengths and weaknesses within your current system. This will help us to understand exactly what is required to reach BS 10012...

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### ISO 22301 Business Continuity 

> As ISO 22301 Consultants, we can coach you through each element of the certifications to help you achieve success.

- Published: 2023-04-13
- Modified: 2024-04-11
- URL: https://blackmoresuk.com/standards/risk-standards/iso-22301-certification/

ISO 22301 Consultants At Blackmores, we are ISO Consultants. We can help you through your ISO 22301 Business Continuity Certification.   We work with businesses up and down the country to provide support, advice, and training to ensure you pass your ISO 22301 Certification with flying colours. If you are looking for an ISO consultancy service to partner with, contact our team today.   The key to gaining your ISO 22301 certification is to implement a successful Business Continuity Management System. At Blackmores, we work closely with our clients to build a system that suits them and their organisation.   What is an ISO 22301 Certification? Obtaining an ISO 22301 certification for Business Continuity provides a basis for planning to ensure your long-term survivability following a disruptive event. As ISO 22301 Consultants, we can coach you through each element of the certifications to help you achieve success.   Your Business Continuity plans need to be clear, concise and tailored to the needs of the business. It is a comprehensive process to ensure the continuation and improvement of business in the face of whatever challenges your firm may face. It needs to be considered not only by large businesses but smaller businesses too. ISO 22301 identifies the fundamentals of business continuity management and provides a basis for understanding, developing and implementing business continuity management within your organisation. ISO 22301:2019 specifies the requirements to: Identify crucial risk factors already affecting your organisation. Understand your organisation’s needs and obligations. Establish, implement, and maintain your BCMS. Measure...

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### ISO 27001 Certification – Information Security Management

> Get ISO 27001 Certified. Experienced ISO 27001 Consultants offering expert guidance to implement & maintain ISO Standards.

- Published: 2023-04-13
- Modified: 2024-10-10
- URL: https://blackmoresuk.com/standards/risk-standards/iso-27001-certification/

ISO 27001 Consultancy Service At Blackmores, our ISO 27001 consultancy service ensures you are fully compliant with Information Security Management standards identified in ISO 27001. We provide you with flexible and affordable support that can be tailored to your organisation’s needs.   We are an industry-leading expert in ISO 27001 consultancy. Our online training and in-person consultancy services provide support from all angles as we help you build an internal information security management system that aligns with the ISO 27001 standard.   Blackmores ISO 27001 Consultants are highly experienced and able to provide unmatched support at all stages of the ISO 27001 certification process. Contact us for more information on our consultancy packages – or for online training, take a look at our isologyhub. What is an ISO 27001 Certification? Put simply, ISO 27001 is the most widely adopted security standard in the world. An ISO 27001 certification covers known security issues, containing many well-considered control requirements and steers companies along a quantifiable path of assessments and improvements. Compliance shows that information security is being taken seriously and that effective steps are in place. An Information Security Management System (ISMS) is a systematic approach to managing sensitive company information, ensuring it remains secure and available. It encompasses people, processes and IT systems. ISO 27001:2022 Transition You may already be aware of the ISO 27001:2022 transition. The ISO 27001 standard was updated in October 2022, during the interim, current ISO 27001:2013 certifications will continue to be recognised, however there is a deadline of...

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### Looking for a Career with Blackmores?

> Looking for a change? Considering a career with Blackmores? See the roles we have available here and find out how to apply.

- Published: 2023-04-12
- Modified: 2025-06-12
- URL: https://blackmoresuk.com/looking-for-a-career-with-blackmores/

Careers Looking for a rewarding career in helping to make a positive impact? At Blackmores we are a dynamic team passionate about raising standards. We have a thirst for continual improvement, and are always going ‘above and beyond’ ISO Standards. Blackmores work with a wide and diverse range of clients worldwide creating tailored ISO Systems in quality, risk and sustainability to suit their needs. We are looking for people to join our team who are motivated to go above and beyond for our clients, whether you are an experienced ISO Manager or want to explore this field for the first time. We can provide a training and development opportunities and are fully committed to encouraging and supporting your future career.

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### ISO 45001 Standard: Occupational Health & Safety In The Workplace

> At Blackmores, we are certified ISO 45001 consultants. We work with organisations to help them achieve their ISO 45001 certification.

- Published: 2023-03-28
- Modified: 2025-01-22
- URL: https://blackmoresuk.com/standards/risk-standards/iso-45001-standard-occupational-health-safety-in-the-workplace/

ISO 45001 Consultants At Blackmores, we are certified ISO 45001 consultants. We work with organisations to help them achieve their ISO 45001 certification. If you are looking for an ISO consultancy partner then contact the team at Blackmores today. Working with our ISO 45001 Consultancy Service When you choose to invest in our ISO 45001 consultancy service, you have our expertise at your fingertips. We have been helping organisations achieve their ISO standards for years, we know what changes need to be made and where extra value can be added to help towards achieving the ISO 45001 standard for your organisation. What is the ISO 45001 Standard? The ISO 45001 Standard is an international workplace standard that focuses on Occupational Health and Safety. Occupational health and safety in the workplace is always a major concern for all organisations. Having an occupational health and safety management system will help you to protect your most important asset; your people. ISO 45001 standard 2018 provides a robust set of requirements designed for improving workplace safety in organisations and supply chains, with the aim of reducing workplace injury and illness. The new OH&S standard is based on a framework that requires organisations to plan and implement the processes that need to be put in place to reduce harm and prevent injury and ill health. Benefits of Achieving ISO 45001 There are several benefits to your company when it comes to achieving an ISO 45001 certification. Our top benefits are; Reduced injuries and illness through...

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### ISO 27017 Certification For Cloud Security

> When you choose to work with an ISO 27017 consultant like Blackmores, we can provide dedicated support and advice.

- Published: 2023-03-28
- Modified: 2024-07-10
- URL: https://blackmoresuk.com/standards/risk-standards/iso-27017-certification-for-cloud-security/

ISO 27017 Consultancy Service If you are exploring the opportunity of achieving an ISO 27017 certification for your business, you may find it useful to work with an ISO 27017 consultant. At Blackmores we work closely with our clients to help them achieve their certification in any area. Our team of highly skilled isologists is on hand to support you in any way you require. What is ISO 27017? ISO 27017 is a security standard developed for cloud service providers (CSP) and customers (CSC) to make a more secure cloud-based environment by implementing controls to reduce the risk of security and cyber threats. The ISO 27017 certification is based on the code of practice for information security controls for ISO 27002 but focuses on cloud services. The standard introduces 7 new controls and enhancements to 38 existing security controls from ISO 27001 and ISO 27002 and gives guidance for both Cloud Service Providers (CSP) and Cloud Service Customers (CSC). As a new standard, ISO 27017 reflects the continually changing landscape of IT and the security controls to be implemented to ensure that information and systems remain secure from growing security and cyber threats. This is why obtaining an ISO 27017 certification is vital in keeping you, your clients, and your customers’ data secure on cloud services. Working with an ISO 27017 Consultant Our ISO 27017 Information Security Management System. We work with a number of businesses within the UK and overseas in a variety of industries. Our ISO 27017 consultancy plan is as follows. Conduct an ISO 27017 Gap Analysis –...

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### ISO 27701 Privacy Information Management

> If you are looking for an ISO 27701 consultant to work with, or a consultant for any ISO standard then please contact Blackmores today

- Published: 2023-03-28
- Modified: 2024-06-20
- URL: https://blackmoresuk.com/standards/risk-standards/iso-27701-privacy-information-management/

ISO 27701 Consultancy At Blackmores, we are ISO consultants for all different ISO certifications, one of which is ISO 27701 – Privacy Information Management. Working with an ISO 27701 consultant If you are new to ISO standards or have previously managed them in-house, then working with an ISO consultant may seem daunting, but we are here to help you. Our job is to make achieving your ISO as straightforward and stress-free as possible. We help you by advising organisational changes and helping you implement new systems to give you a better chance of passing your certification with flying colours. If you are looking for an ISO 27701 consultant to work with or a consultant for any ISO standard, then please contact us today – we can help you no matter where you are in your ISO journey. What is ISO 27701? This is a newly established standard to help organisations implement and develop Information Security around Personally Identifiable Information (PII). It is intended to be used in conjunction with ISO 27001 to specifically address security controls around PII, both for Data Controllers and processors. This standard provides an additional set of controls to be followed by Data Controllers and Data Processors. We have ISO 27001, why do we need ISO 27701? Enhancing your existing management system established under ISO 27001 is clearly a choice based on business and customer needs. Whilst ISO 27001 is an excellent standard to prove compliance with information security best practices, its controls are fairly generic...

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### ISO Risk Consultants

> At Blackmores, we are ISO risk consultants. We help organisations all over the UK to implement & maintain effective risk management systems.

- Published: 2023-03-28
- Modified: 2025-05-07
- URL: https://blackmoresuk.com/standards/risk-standards/

Key Services Provided by Our ISO Risk Consultants When we work with a new client, we use the following steps to provide top class service in our ISO Risk Standard Consultancy. Gap Analysis – We assess our client's current risk management practices against ISO standards, identifying areas where improvement is needed. Risk Assessment and Management – We then conduct thorough risk assessments to identify, and evaluate potential risks. This helps the company develop effective risk management strategies. Risk Management System Implementation Support - Our risk management consultants assist your organisation by implementing and integrating an effective ISO risk management system into your existing business processes. This is a crucial step in becoming ISO compliant. Risk Standard Certification Support - We can help you prepare for and achieve ISO certification. We can also provide guidance on which standards would best suit your business. ISO Risk Management Training and Resources – through our isologyhub®, we provide training and resources to ensure that your team understands the ISO certifications you are hoping to achieve. This helps everyone to understand their roles and responsibilities in risk management. Audit Support – When you choose to work with Blackmores, you will be appointed one of our dedicated ISO Risk Consultants. They can be on-site to help you prepare for and conduct internal and external audits. Continuous Improvement – As ISO Risk Consultants, we can help establish a culture of continuous improvement in risk management. This is important for ensuring that systems remain effective and relevant over...

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### ISO 41001 Facility Management

> At Blackmores, we are ISO 41001 Consultants, we partner with businesses to ensure they are hitting the criteria to achieve the certification.

- Published: 2023-03-28
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/standards/quality-standards/iso-41001-facility-management/

ISO 41001 Consultants At Blackmores, we are ISO 41001 Consultants, we partner with businesses and work closely with them to ensure they are hitting the criteria to achieve their standard. ISO 41001 is an international standard for facilities management systems. The goal of ISO 41001 is to help organisations manage their facilities effectively and efficiently, integrating people, processes, and technology to enhance the quality of life of people and the productivity of the core business. Working with an ISO 41001 Consultant When you choose to work with an ISO 41001 Consultant, your chances of passing the standard and gaining the certification are far higher. We have a dedicated team of ISO consultants, we call them our isologists. Each member of our isology team are specialists in different areas, so when you work with an ISO 41001 consultant, you know you are working with the subject expert! We ensure we are communicating with you every step of the way and offering you support where you need it. What is ISO 41001 facility management? Facility Management is a complex business enabler, covering purchasing, operations and maintenance of building structure, heating, lighting and power so businesses can operate, through to the ‘softer’ aspects from ‘front of house’ to cleaning, catering and disposal of waste. ISO 41001 is the international standard for Facility Management systems. It provides a framework to implement and maintain effective facility management globally across different industries. As an ISO 41001 specialist consultancy, we can provide an ISO 41001 isology® implementation programme. This begins with...

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### ISO 22716 Certification – Quality Standards For Cosmetics

> If you work in the cosmetics industry and are looking for an ISO 22716 consultant, contact the team at Blackmores today.

- Published: 2023-03-28
- Modified: 2024-08-28
- URL: https://blackmoresuk.com/standards/quality-standards/iso-22716-certification-quality-standards-for-cosmetics/

ISO 22716 Consultants At Blackmores, we are ISO 22716 consultants. We can work with your organisation to help you achieve your certification. We understand the intricate details of this ISO standard and what your organisation needs to do to comply and gain the certification. If you work in the cosmetics industry and are looking for an ISO 22716 consultant, contact our team today. What is an ISO 22716 certification? ISO 22716 certification is for the cosmetics industry. It provides quality and safety guidelines for the production, control, storage, and shipment of cosmetic products. ISO 22716 specifies requirements for a quality management system specifically for the cosmetics industry. Incorporating a risk assessment-based approach, ISO 22716 helps define effective risk and quality management, thus ensuring high-quality and lower-risk supply chain operations. The International Organisation for Standardisation (ISO) published ISO 22716 to deal with all aspects of the supply chain of cosmetic products, from the early delivery of raw materials and components to the shipment of the final product to the consumer. As a business improvement tool ISO 22716 is complementary to ISO 9001 and can be used as a vehicle to drive continuous improvement. The Importance of ISO 22716 The introduction of ISO 22716 pioneers a globally recognised quality and safety standard for cosmetic products. An increasing number of cosmetics organisations are obtaining an ISO 22716 certification to comply with the European cosmetics regulations which came into effect in 2013.  The standard has effectively replaced existing guidance and standards, so regulators in several countries...

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### AS/EN 9100 Aerospace Industry Quality Standard

> At Blackmores, our AS/EN 9100 consultants work closely with our clients to help implement a management system compliant with this standard

- Published: 2023-03-28
- Modified: 2025-01-16
- URL: https://blackmoresuk.com/standards/quality-standards/bs-en-9100-aerospace-industry-quality-standard/

AS/EN 9100 Aerospace Industry Quality Standard Consultancy At Blackmores, we are AS/EN 9100 consultants. We work closely with our clients to help them implement a management system that is compliant with AS/EN 9100, the Aerospace Industry Quality Standard. Our AS/EN 9100 consultancy services can help your organisation by determining where your processes are already hitting this standard and identifying areas of your internal systems require alterations. We can work with clients of all sizes and all over the UK, so no matter where you are based or how big your company is, we want to hear from you. Don't delay any further – contact our AS/EN 9100 consultants today. What is AS/EN 9100 Aerospace Quality Management? AS/EN 9100 is the leading quality management standard for the aerospace industry. It is used and supported by the world's leading aerospace companies and their supply chains. In some cases, AS/EN 9100 is essential to achieving your trade license, making it essential now and in the future. So, if your organisation works within the Aerospace supply chain at any point, be it manufacturing components, distributing goods or designing elements, then achieving your AS/EN 9100 should be on your agenda. Quality and reliability are critical values for the aviation industry. The Aerospace industry is high risk - where the mistakes or the failure of products/services can be fatal. Because of this, the effective operation of a quality management system plays an essential role in helping to reduce risks and provide a reliable framework for organisations...

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### ISO 10002 Certification – The Customer Satisfaction Standard

> Our ISO 10002 consultancy service helps our clients implement the internal processes required to pass their Customer Satisfaction Standard

- Published: 2023-03-28
- Modified: 2024-11-13
- URL: https://blackmoresuk.com/standards/quality-standards/iso-10002-the-customer-satisfaction-standard/

ISO 10002 Consultancy At Blackmores, ISO 10002 consultancy is one of our many services. We work with businesses all over the UK and worldwide to help them achieve various ISO certifications and standards. Our ISO 10002 consultancy service is there to help our clients implement the internal processes required to pass their Customer Satisfaction Standard. Each of our clients is appointed an ISO consultant who specialises in Customer Satisfaction; they will then be on hand with the best advice and insight to help you achieve your certification. What is ISO 10002? The Customer Satisfaction standard, ISO 10002, is the guideline standard for implementing a complaints management system. It helps organisations to identify, manage and understand how successfully they deal with their customers’ complaints. The standard specifies the key requirements for handling customer complaints successfully and includes complaints management controls to help you address customer dissatisfaction within your business. If you are considering implementing a management system with the view to achieve your ISO 10002 certification, you may have thought about working with an ISO 10002 Consultant. Contact our team today for more information. Working with an ISO 10002 Consultant Our ISO 10002 Consultants specialise in helping you to implement and maintain your Customer Satisfaction Management System. We work with clients across London, Hertfordshire, Bedfordshire, and UK-wide. We can also assist with international locations, so contact our team no matter where you’re based. When you choose to work with Blackmores ISO 10002 consultants, you can expect the following: ISO 10002 Gap Analysis...

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### ISO 44001 Collaborative Business Relationships

> If you’re looking for an ISO 44001 Consultant for your organisation then the team at Blackmores want to hear from you.

- Published: 2023-03-28
- Modified: 2025-03-28
- URL: https://blackmoresuk.com/standards/quality-standards/iso-44001-collaborative-business-relationships/

ISO 44001 Consultant If you’re looking for an ISO 44001 Consultant for your organisation then the team at Blackmores want to hear from you. We have worked with countless organisations over our many years in business to help them work in partnership with other businesses and stakeholders and achieve their ISO 44001 certification. What is ISO 44001? ISO 44001:2017 (previously BS 11000) is a British Standard that has been created to provide a framework for creating and managing collaborative business relationships between organisations. The standard promotes the best way for businesses to work together, thus effectively developing and managing their interactions with each other for maximum benefit to all. Working with an ISO 44001 Consultant Blackmores we are ISO 44001 consultants. We specialise in helping you to implement and maintain your ISO 44001 Collaborative Business Relationships Management System. This helps you to maintain your strong business relationships to matter where you are based or what industry you work in. How do we help? Our ISO 44001 consultancy services follows these steps: ISO 44001 Gap Analysis – Our gap analysis helps to determine your strengths and weaknesses. ISO 44001 E-learning – You and your team will have access to our online resources so you can learn at your own pace via the isologyhub. ISO 44001 consultants – Our isologists are a skilled team of consultants. They can work with you to help you implement a Collaborative Business Management System. From London to the UAE, we have experience working internationally across many sectors. Conduct Internal Audits – As...

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### ISO 20000 IT Service Management

> When you choose to partner with Blackmores as your ISO 20000 Consultant, you gain access to a plethora of resources and knowledge.

- Published: 2023-03-28
- Modified: 2024-04-23
- URL: https://blackmoresuk.com/standards/quality-standards/iso-20000-it-service-management/

ISO 20000 Consultant At Blackmores, we are ISO 20000 consultants with decades of experience in helping organisations achieve their accreditations. We pride ourselves on our 100% success rate, taking your organisation from planning to implementation of your ISO management system and through to gaining your certification. Achieve your Certification with our ISO 20000 Consultancy Service When you choose to partner with Blackmores as your ISO 20000 Consultant, you gain access to a plethora of resources and knowledge. Our experienced ISO 20000 consultants will work with you every step of the way to ensure your IT service management is hitting the criteria to pass your certification. If ISO certifications are new for your organisation or something you are struggling to keep on top of, then working with an experienced ISO consultant will be a huge benefit for you. Contact us to discuss our processes and find the best solution for you. What is an ISO 20000 Certification? ISO 20000 focuses on IT services management. Establishing optimal IT service management in organisations, which can enhance profit as well as efficiency, doesn’t happen by accident. Today’s most successful organisations recognise the importance of having a proven service management system in place via an ISO 20000 certification. ISO 20000 is the standard that enables companies who manage their IT services, whether internally or outsource to external providers, to align their IT service management processes. Having a Service Management System will also bring your ITIL (Information Technology Infrastructure Library) up to standard so your IT...

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### ISO Quality Consultants

> As an ISO quality consultant, we can assist your organisation in implementing a business management system according to ISO Quality standards.

- Published: 2023-03-24
- Modified: 2025-05-07
- URL: https://blackmoresuk.com/standards/quality-standards/

Working with our ISO Quality Consultants We call all of our dedicated ISO Consultants, Isologists®. They work with you to help your organisation implement a quality management system that will help you achieve the criteria for the ISO standard you hope to achieve. Our ISO Quality Consultants can help you with the following: Implementation of your Quality Management System (QMS): We help organisations in all industries to develop and implement a QMS that meets the requirements of ISO Standards. Conducting Audits: We can help your organisation prepare for and conduct audits to comply with various ISO standards. Our ISO Quality Consultants have been working in the field for over 18 years and can help you regardless of industry or business size. Providing Training and Resources: Our ISO Quality Consultants help you learn and understand how to implement various ISO Standards and maintain certification. We provide you and your team with training and resources to fully understand the ISO quality certifications you hope to achieve. Certification: Our ISO Quality Consultants will help you to implement a Quality Management System ready for certification with a UKAS accredited Certification Body. Continuous Improvement: We work with you to help identify any areas for improvement within your Quality Management System. We also provide continuous guidance and support when it comes to implementing those changes. Maintaining Your Standard: We support your organisation in maintaining your certified QMS, ensuring ongoing compliance and continuous improvement so that you will continue to maintain your certification each time it is...

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### ISO 55001 Asset Management

> Working as an ISO 55001 consultant, we provide organisations with a framework to proactively manage the life cycle of their assets.

- Published: 2023-03-24
- Modified: 2024-08-13
- URL: https://blackmoresuk.com/standards/quality-standards/iso-55001-asset-management/

ISO 55001 Consultant At Blackmores, we are ISO 55001 consultants. We work with many businesses all over the UK to help them achieve their certification. We specialise in helping our clients to develop and implement the most effective asset management systems that align with the ISO 55001 standard. This approach means that our clients have a structured approach for management physical assets to optimise their value and performance. What is ISO 55001 Asset Management? ISO 55001 Asset Management can be explained as a systematic process of planning, operating, maintaining, upgrading and replacing assets cost-effectively with minimum risk and at the expected levels of service over the assets' life cycle. The new ISO 55001 standard was published in 2014, it is the first standard to implement the new ISO Annex SL framework making it easy to integrate into your existing standards. Working as an ISO 55001 consultant, we provide organisations with a framework to proactively manage the life cycle of assets from the planning stage through to deployment and disposal/renewal. The system enables an organisation to manage the costs and risks associated with owning assets, particularly those critical for service delivery to your customers. Our system is structured and efficient, enabling you to reduce costs, avoid a reduction in service levels through maintenance cycles and promote continual improvement. Working with an ISO 55001 Consultant At Blackmores, our ISO 55001 consultants specialise in helping your business implement and maintain your ISO 55001 Asset Management System. We work with organisations all over the UK, so make...

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### ISO 9001 – Quality Management

> If you’re looking for a ISO 9001 Consultant then Blackmores are here to help you. Our isologists will be with you every step of the way.

- Published: 2023-03-24
- Modified: 2024-02-16
- URL: https://blackmoresuk.com/standards/quality-standards/iso-9001-certification-quality-management/

ISO 9001 Consultant If you’re looking for a ISO 9001 Consultant then Blackmores are here to help you. Our isologists will be with you every step of the way, helping you to implement changes to your organisation and assisting you with achieving your goals. ISO 9001 Consultancy – Achieving Your Certification At Blackmores, we are experienced ISO 9001 consultants with a 100% success rate for our clients. We have developed a proven isology®roadmap, which is a world-leading reliable step by step process to achieve ISO certification. We are experts in our field meaning we can advise what changes your organisation can make to ensure you pass your assessment for your ISO certification. What is an ISO 9001 Certification? An ISO 9001 Certification is the leading global ‘quality mark’ for businesses, designed as a vital business improvement tool. Recognised as the worlds leading Quality Management System, an ISO 9001 Certification will help your organisation identify opportunities for improvement. Establishing optimal working practices in organisations, which can enhance profit as well as customer satisfaction, doesn’t happen by accident. Today’s most successful organisations recognise the importance of having a proven quality management system in place.   A blueprint for running your business successfully, a Quality Management System provides your employees and other stakeholders with your policies, procedures and documents on how you run your business. Why Work With An ISO 9001 Consultant? If your business is aiming to gain an ISO 9001 certification then you may have considered working with an ISO 9001 Consultancy like Blackmores. The most significant...

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### Thank You!

- Published: 2022-06-17
- Modified: 2022-06-17
- URL: https://blackmoresuk.com/thank-you/

We'll be in touch. If you would like to learn more about Blackmores please click here. We also have a podcast where we discuss ISO standards and how they can benefit your business.

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### Insights

- Published: 2022-05-19
- Modified: 2022-05-19
- URL: https://blackmoresuk.com/insights/



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### ISO Standards

> At Blackmores, we provide consultancy services to help organisations achieve their ISO Standards. These are the standards we can assist with

- Published: 2019-06-11
- Modified: 2025-05-28
- URL: https://blackmoresuk.com/standards/

ISO Quality Standard Consultants ISO Quality standards are all about the quality of your products, services and procedures. Many clients first start with ISO 9001 and then go on to implementing systems to achieve further certifications. Find out more about ISO Quality Standards and what it’s like to work with a consultant here. ISO Risk Standard Consultants ISO Risk standards focus on internal systems and procedures to ensure business continuity under any circumstance that could affect your business, from internal staff and software to external threats and factors. See a breakdown of the different standards and find out more about our consultancy packages here. ISO Environmental Standards Consultancy As we move further into the future, environmental awareness and sustainable practices become more prominent in all industries. The ISO Environmental standards are a globally recognised standard which will prove your organisations commitment to the environment. Find out more about the different ISO Environmental standards and our consultancy packages here. Work with Blackmores At Blackmores, our ISO consultancy packages are perfect for businesses of all sizes and in all industries. As well as working with a dedicated consultant, you will also gain access to our isologyhub. This is an online platform where you will find an abundance of resources to help you learn more about ISO standards in your own time and at your own pace. For more information or to discuss our packages, contact our team today.

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### Enroll

- Published: 2019-01-25
- Modified: 2019-01-25
- URL: https://blackmoresuk.com/enroll/



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### FAQs

- Published: 2019-01-25
- Modified: 2019-01-25
- URL: https://blackmoresuk.com/faqs/



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### Disclaimer

> The purpose of this policy is to ensure that people who communicate with the Blackmores (UK) Ltd understand the way email should be used

- Published: 2019-01-25
- Modified: 2025-01-31
- URL: https://blackmoresuk.com/disclaimer/

Email disclaimer The purpose of this policy is to ensure that people who communicate with the Blackmores (UK) Ltd or any of its operating companies understand the way in which electronic mail (email) should be used. Its aim is to ensure that email is used effectively for its intended purpose without infringing legal requirements or creating unnecessary business risk. The statement below applies to all incoming and outgoing email messages to or from the Blackmores (UK) Ltd or any of its operating companies: “This email and any files transmitted with it are confidential. If you are not the intended recipient, any reading, printing, storage, disclosure, copying or any other action taken in respect of this email is prohibited and may be unlawful. If you are not the intended recipient, please notify the sender immediately by using the reply function and then permanently delete what you have received. Incoming and outgoing email messages are routinely monitored for compliance with the Blackmores (UK) Ltd’s policy on the use of electronic communications. Internet email is not a secure medium. Emails sent via the Internet could be intercepted and read by someone else. Please bear that in mind when deciding whether to send material to Blackmores (UK) Ltd or any of its operating companies. You have a responsibility to ensure laws are not broken when composing or forwarding emails and their contents. Attachments to email messages may contain viruses that may damage your system. Whilst the Blackmores (UK) Ltd and its operating companies have...

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### Terms & Conditions

> By accessing this website you are agreeing to these terms and conditions. If you do not accept these terms and conditions please do not use

- Published: 2019-01-25
- Modified: 2025-03-28
- URL: https://blackmoresuk.com/terms-conditions/

Thank you for visiting the Blackmores website. By accessing and using this website you are agreeing to these terms and conditions in full. If you do not accept these terms and conditions in full please do not use this website. You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site. Your use of our website is subject to the following terms and conditions, by using our website you agree to be legally bound by them. This applies to you whether you register your details with us or not. Please read through these terms carefully before using our website. License You as an individual are permitted to print and download extracts from this website for your own internal / non-commercial use. Please see the following guidelines on use of material: No images or documents obtained from this website should be modified in any way. Blackmores copyright and trademark will appear on all copies and should not be removed. No material from this site should be sold for commercial use. Unless stated otherwise, the intellectual property rights in all materials on the website are owned...

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### ISO Support Plan

> Watch our videos to learn more about how an ISO Support Plan can save you time and money through outsourcing ISO maintenance tasks

- Published: 2019-01-25
- Modified: 2025-04-15
- URL: https://blackmoresuk.com/iso-support-plan/

ISO Support Plans for Guidance and Support When You Need it A cost-effective way to get help with all of your ISO needs You know your business well, and we have a deep understanding of ISO Standards. With our ISO consultants, we can work together to take your business to the next level. Whether you have an occasional question, or need on-site assistance on a regular basis, we have an ISO support plan to fit. We offer support on the widest range of British and International Standards (ISO) in Quality, Risk and Sustainability in the UK. Watch our videos to learn more about how an ISO Support Plan can save you time and money through outsourcing ISO maintenance tasks and to hear what our clients have to say...

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### Services

> A pioneering ISO Standards consultancy. Helping you with all your Quality, Risk and Environmental Management needs.

- Published: 2019-01-25
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/services/

Choose your route to success Blackmores are a pioneering ISO Standards consultancy. Helping you with all your Quality, Risk and Environmental Management needs. ISO Consultants based near London, Hertfordshire and Bedfordshire, supporting national and international clients with their ISO Management Systems.

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### Delivering unrivalled ISO consultancy services

> About Blackmores - find out all about our company and how our ISO consultancy service helps countless businesses throughout the UK.

- Published: 2019-01-25
- Modified: 2025-04-29
- URL: https://blackmoresuk.com/about/

About Blackmores Blackmores have an enviable reputation in the ISO Standards profession for delivering unrivalled ISO consultancy services and elevated level of care, which is supported by our outstanding NPS score of 100% in 2024. Our ethos is to create systems that will have a positive impact, which is driven by our team of dynamic consultants to deliver outstanding tangible results. Established 17 years ago, we pride ourselves on our relationships with our clients which is characterised by collaboration, integrity and flexibility. We love what we do. We are not afraid to be different. We do not follow, which is why we're leaders in our field and stand out from the crowd. How do we do this? Our passion for continual improvement drives innovation. In 2020 - 2022 this was demonstrated through introducing a ground-breaking online consultancy and training portal, isologyhub, and the leading ISO Standards podcast - The ISO Show, together with pioneering standards in carbon neutrality with Carbonology®. This, entrepreneurial sprit, combined with a wealth of knowledge and experience of ISO standards will help your business to enhance its reputation and success. Blackmores (UK) Ltd is ISO 9001 certified by a UKAS Accredited Certification Body (Auva), so we practice what we preach and live by our values.

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### Privacy Policy

> Blackmores respects your privacy and is committed to protecting your personal data. Here's how we look after your data.

- Published: 2018-02-28
- Modified: 2025-06-12
- URL: https://blackmoresuk.com/privacy-policy-2/

Introduction Welcome to the Blackmores (UK) Ltd privacy notice. Blackmores respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from), or when you engage with Blackmores via other means, and tell you about your privacy rights and how the law protects you. Important information and who we are Purpose of this privacy notice This privacy notice aims to give you information on how Blackmores collects and processes your personal data through your use of this website, including any data you may provide through this website when you make an enquiry, apply for a position or purchase a product or service from us (i. e. e-Learning course), or when you engage with Blackmores by any other means in order to make an enquiry or purchase a product or service from us. This website is not intended for children and we do not knowingly collect data relating to children. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them. Controller Blackmores (UK) Ltd is the controller and responsible for your...

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### Cookie Policy

> Cookie Policy: Find out how we use your data by reading our privacy policy. Contact us if you have any questions.

- Published: 2018-02-28
- Modified: 2024-10-29
- URL: https://blackmoresuk.com/cookie-policy/

What is a cookie? Cookies are small text files which contain information that is transferred by the website to your computer’s hard drive for record keeping purposes. Cookies help web applications respond to you as an individual, allowing cookies will enable the site to remember your preferences in order to tailor your visits. Certain web applications will also require Cookies in order to retain their functionality and perform optimally. Many browsers are set to accept cookies by default. You can choose to disable Cookies through your browsers settings or choose to be informed when they are being set. However disabling Cookies will limit some of the features on our website. What our Cookies are designed to do: Provide the intended level of functionality to certain web applications (I. e Google Maps) Send enquiries using our anti-spam enquiry form Save your preferences for this website for your next visit Keep track of your visit for the purpose of statistical analysis, helping us to improve our website. What our Cookies do not do: Collect personal or sensitive information (without your permission) Pass data onto advertising networks or sites Pass personal or sensitive data onto third parties This website will use Cookies to monitor website usage. This statistical information will aid us in improving our websites efficiency, usability and monitor the popularity of certain pages. A full list of the Cookies we have in place and their purpose can be seen below: Here’s an example: Google maps: Our website’s contact page features Google...

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### Contact

> Get in touch with our experienced and friendly team today. Based in Hertfordshire, Blackmores are here to answer your questions.

- Published: 2018-02-28
- Modified: 2025-02-25
- URL: https://blackmoresuk.com/contact-us/

Get in Touch +44 (0)1462 514 549enquiries@blackmoresuk. com Blackmores (UK) LtdThe Spirella BuildingBridge RoadLetchworth Garden CityHertfordshireSG6 4ETUnited Kingdom

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### Home

> At Blackmores, we are a team of ISO Consultants. We're here to help you with all your Quality, Risk, and Environmental Management needs.

- Published: 2018-02-28
- Modified: 2025-06-12
- URL: https://blackmoresuk.com/

Choose your route to success Blackmores are a pioneering ISO Standards consultancy. Helping you with all your Quality, Risk and Environmental Management needs. We are a team of ISO Consultants based near London, Hertfordshire and Bedfordshire. We support both national and international clients with their ISO Management Systems.

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## Posts

### #220 EcoVadis – Platform Your Passport To Winning Sustainable Contracts

> Mel discusses the ESG rating scheme EcoVadis, what is required to earn a Platinum rating and provides some tips on how to get that rating.

- Published: 2025-06-18
- Modified: 2025-06-18
- URL: https://blackmoresuk.com/220-ecovadis-platform-your-passport-to-winning-sustainable-contracts/
- Categories: Sustainability, The ISO Show
- Tags: carbon disclosure, carbon verification, carbonology, ecovadis, ESG

We’re past the point of simply saying you’re committed to sustainability, it’s time for tangible and verified action. This is what many are calling for in response to the recent rise in Greenwashing and subsequent erosion of trust from consumers and other stakeholders regarding any green claims. As a result, a number of voluntary disclosure schemes have been created to help benchmark and verify organisation’s claims, should they choose to participate. One example being the focus of today’s episode: EcoVadis. In this episode Mel Blackmore continues with our voluntary disclosure’s series, discussing the ESG rating scheme EcoVadis, what is required to earn a Platinum rating and provides some tips on how to get that Platinum rating. You’ll learn What is EcoVadis? What are the requirements to achieve a Platinum rating? Top tips for earning an Platinum rating for EcoVadis What are the advantages of earning a Platinum rating? What are the disadvantages of getting involved with EcoVadis? Resources EcoVadis Carbonology Contribute to Mel’s carbon verification commitment research by taking her Survey In this episode, we talk about: Episode Summary – Mel discusses the voluntary disclosure scheme: EcoVadis, including what’s involved with taking part, how to achieve a Platinum rating and the pros and cons of being benchmarked. Why is there a need for EcoVadis? An increased number of investors and financial institutions, in addition to clients are demanding more than just financial reports. They want to know what a company's environmental footprint is, and at this point, it's time to...

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### #219 How To Unlock CDP A Rating – GHG Verification For Top Carbon Disclosure Ratings

> Mel explains what the Carbon Disclosure Project is, what is required to earn an A rating & provides some tips on how to get that A rating.

- Published: 2025-06-05
- Modified: 2025-06-05
- URL: https://blackmoresuk.com/219-how-to-unlock-cdp-a-rating-ghg-verification-for-top-carbon-disclosure-ratings/
- Categories: Sustainability, The ISO Show
- Tags: carbon disclosure project, carbon reporting, carbon verification, carbonology, cdp, cdp rating

In recent years there has been a growing need for transparency within sustainable action taken by businesses. This is due to the rampant increase in greenwashing, which only serves to diminish the focus on genuine efforts, in addition to creating a culture of mistrust within stakeholders and consumers. To combat this, certain organisations have taken on the task of encouraging and supporting the accurate public disclosure of environmental data. Such is the case with today’s focus, the Carbon Disclosure Project (CDP). In this episode Mel Blackmore discusses what the Carbon Disclosure Project is, what is required to earn an A rating, provides some tips on how to get that A rating and explains the pros and cons with getting involved with the project. You’ll learn What is the Carbon Disclosure Project? What are the requirements to achieve an A rating? Top tips for earning an A rating in the CDP What are the advantages of earning a CDP rating? What are the disadvantages of getting involved with the CDP? Resources Carbon Disclosure Project Carbonology Contribute to Mel’s carbon verification commitment research by taking her Survey In this episode, we talk about: Episode Summary – Mel discusses the Carbon Disclosure project, including what’s involved with taking part, how to achieve an A rating and the pros and cons of the project. Why is there a need for the CDP? An increased number of investors and financial institutions, in addition to clients are demanding more than just financial reports. They want to...

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### #218 Driving ISO Implementation – Meet the Consultant: Derek Hall

> We introduce Derek Hall to learn about his journey from spending 40+ years in the printing industry to becoming an ISO Consultant.

- Published: 2025-05-21
- Modified: 2025-05-21
- URL: https://blackmoresuk.com/218-driving-iso-implementation-meet-the-consultant-derek-hall/
- Categories: New to ISO?, Sustainability, The ISO Show
- Tags: iso 22716, iso consultant

The world of ISO is often stumbled into as a result of being tasked with either Implementing or maintaining a Standard for a business. It is rarely a desired career path, and yet there are thousands of ISO professionals from all corners of the globe. We’re continuing with our latest mini-series where we introduce members of our team, to explore how they fell into the world of ISO and discuss the common challenges they face while helping clients achieve ISO certification. In this episode we introduce Derek Hall, a Senior Isologist® and Sustainability Lead at Blackmores, to learn about his journey from spending 40 years in the printing industry to becoming an ISO Consultant, and what drives him to help clients on their ISO journey. You’ll learn What is Derek’s role at Blackmores? What does Derek enjoy outside of consultancy? What path did Derek take to become an ISO Consultant? What is the biggest challenge he’s faced when implementing ISO Standards? What is Derek’s biggest achievement? Resources Isologyhub Climate Change Amendment Workshop In this episode, we talk about: Episode Summary – We introduce Derek Hall, a Senior Isologist® here at Blackmores, to discuss his journey towards becoming an ISO consultant who specialises in ISO 9001, ISO 14001 and ISO 22716. What is Derek’s role at Blackmores? Derek is a Senior Isologist® with Blackmores, supporting companies with maintaining systems, undertaking internal audits, and supporting with implementing new systems to gain certification utilising our Isology methodology. His passion lies in the realm...

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### Business Continuity Consultants: Achieving your ISO 22301 Certification

> Our business continuity consultants are here to help you implement an internal system that will ensure your business remains thriving

- Published: 2025-05-21
- Modified: 2025-05-21
- URL: https://blackmoresuk.com/business-continuity-consultants-achieving-iso22301/
- Categories: Blog

At Blackmores, we are business continuity consultants and work with various companies to give them expert advice and guidance to help them achieve their ISO 22301 certification, amongst other ISO standards. Navigating the ISO industry can be difficult to understand. When you work with Blackmores ISO consultants, we can help you with several areas so that achieving your standard is smoother than ever. Why Should Your Business Invest in Business Continuity Consultants Investing in a Business Continuity Consultant can be a big step, but it’s important to know that we are here to help you. When you first choose to work with us, we will discuss a plan of action together and find the best way for you to achieve your ISO certification. Many of our clients choose to invest in business continuity consultants to achieve ISO 22301 for the following reasons: We provide Expert Guidance on Standards Compliance Because we have specialised 22301 consultants, we can provide expert knowledge of requirements, what changes you should be making and where your gaps are. We can help you implement a compliant Business Continuity Management System (BCMS) efficiently and effectively. We Save You Time In business, time is money and being efficient is very important. Attempting certification without expert help can lead to delays and time inefficiencies. We work in the industry constantly, so we have the expertise to be able to streamline the process. This reduces any trial-and-error that often occurs when organisations try to go it alone and speeds up...

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### #217 Driving ISO Implementation – Meet the Consultant: Alison Henshaw

> We introduce Alison Henshaw, to learn about her journey from aspiring pub-landlord to becoming an ISO Consultant.

- Published: 2025-05-13
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/217-driving-iso-implementation-meet-the-consultant-alison-henshaw/
- Categories: New to ISO?, Sustainability, The ISO Show
- Tags: ESG, ISO 20400, iso 26000, iso consultant

ISO consultancy isn’t a field many aspire to enter, mostly because many don’t know it exists until you’re tasked with either managing an existing ISO Management System or implementing a brand new one. We’re continuing with our latest mini-series where we introduce members of our team, to explore how they fell into the world of ISO and discuss the common challenges they face while helping clients achieve ISO certification. In this episode we introduce Alison Henshaw, an Isologist® at Blackmores, to learn about her journey from aspiring pub-landlord to becoming an ISO Consultant, and what drives her to help clients on their ISO journey. You’ll learn What is Ali’s role at Blackmores? What does Ali enjoy outside of consultancy? What path did Ali take to become an ISO Consultant? What is the biggest challenge she’s faced when implementing ISO Standards? What is Ali’s biggest achievement? Resources Isologyhub In this episode, we talk about: Episode Summary – We introduce Alison Henshaw (Ali), an Isologist® here at Blackmores, to discuss her journey towards becoming an ISO consultant who specialises in ISO 20400 and ISO 26000. What is Ali’s role at Blackmores? Ali is an Isologist® with Blackmores, supporting companies with maintaining systems, undertaking internal audits, and supporting with implementing new systems to gain certification utilising our Isology methodology. What does Ali enjoy doing outside of consultancy? : Ali has a daughter aged 5, so a lot of her social life revolves around play dates and kids parties. As a family, they are...

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### #216 What is Environmental Emergency Preparedness?

> Ian Battersby explains what is meant by emergency preparedness and response within ISO 14001, and how that can apply to your business.

- Published: 2025-04-30
- Modified: 2025-04-30
- URL: https://blackmoresuk.com/216-what-is-environmental-emergency-preparedness/
- Categories: Sustainability, The ISO Show

Emergency preparedness is a term you’re likely familiar with regarding Health & Safety, but its application is also a key part of the Best Practice Environmental Management Standard, ISO 14001. ISO 14001 aims to help organisations reduce their overall impact on the environment, and this includes mitigating and responding to any incidents that may adversely affect factors such as biodiversity and water quality in areas where your business is based. While not applicable to every industry, there are many which need to take greater responsibility in the event of an environmental incident. ISO 14001 provides key guidance in how to create effective processes to ensure you respond swiftly, and in alignment with the law. In this episode Ian Battersby explains what is meant by emergency preparedness and response within ISO 14001, and how that can apply to your business. You’ll learn What is emergency preparedness and response in ISO 14001? How do you approach Clause 8. 2 in ISO 14001? Planning for an environmental emergency Definitions of different types of emergency How can you prevent an environmental emergency? Resources Isologyhub Learn more about ISO 14001 In this episode, we talk about: Episode Summary – Ian explains the purpose of clause 8. 2 in ISO 14001, emergency preparedness and response. What is meant by ‘emergency preparedness and response’ in ISO 14001? : Many will be familiar with emergency preparedness and response in relation to Health and Safety. In Standards such as ISO 45001, it’s about ensuring there are plans in place...

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### The Top Benefits of ISO 14001

> In this insight, we talk about the benefits of ISO 14001 and what we can do for your organisation. Contact our team for more information

- Published: 2025-04-24
- Modified: 2025-04-24
- URL: https://blackmoresuk.com/top-benefits-of-aso-14001/
- Categories: Blog

Environmental responsibility is no longer a 'nice-to-have'—it's a vital part of modern business strategy. At Blackmores, we are ISO Consultants. We support organisations of all sizes in achieving various ISO standards, including ISO 14001 certification. This enables our clients to implement management systems that will ultimately improve their environmental performance and build a stronger, more sustainable future. In this insight, we talk about the benefits of ISO 14001 and what we can do for your organisation. About ISO 14001 Firstly – What is ISO 14001? ISO 14001 is the internationally recognised standard for Environmental Management Systems (EMS). Developed by the International Organization for Standardisation (ISO), it provides a structured framework that helps organisations identify, manage, monitor and continually improve their environmental impact. ISO 14001 is applicable to businesses across all sectors and is designed to be flexible, so it can be tailored to the size and nature of your operations. Whether you're aiming to reduce waste, improve energy efficiency, or meet environmental compliance requirements, ISO 14001 sets out the processes and procedures to help you do so in a systematic, measurable way. If you're looking for a consultant company to help you achieve ISO 14001 or any other ISO certification, contact the team at Blackmores today. We have a wealth of experience and specialised ISO 14001 consultants to help you. The Top 4 Benefits of ISO 14001 Here are the top benefits of ISO 14001 and why you should invest. 1. Improved Environmental Performance Of course, the main benefit of...

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### #215 The Latest Trends On the Buy Side of the Voluntary Carbon Market

> Tiffany Cheung discusses the landscape of the carbon market, including current trends, decarbonisation challenges & top tips.

- Published: 2025-04-24
- Modified: 2025-04-24
- URL: https://blackmoresuk.com/215-the-latest-trends-on-the-buy-side-of-the-voluntary-carbon-market/
- Categories: Sustainability, The ISO Show
- Tags: carbon credits, carbon market, carbon offsetting, voluntary carbon market

Audio only: There has been a global shift towards the sustainability effort in recent years, highlighted by various regulations and schemes aimed at businesses to help encourage a more sustainable way of operating. This has led to more focus on the voluntary use of carbon markets, in which companies help to fund decarbonisation projects by buying carbon credits. In this episode Mel is joined by Tiffany Cheung, the Corporate Engagement Lead at carbon markets data company AlliedOffsets, as they discuss the landscape of the market, including current trends, decarbonisation challenges in different sectors, and top tips for navigating the space. You’ll learn What impact will corporate disclosures have on the carbon markets? What are the rates of decarbonisation across different sectors? What are the emerging buyer trends within the voluntary carbon market? What is an internal carbon price? How can companies use a carbon price to ensure that their sustainability goals are financially viable? How can AlliedOffsets’ data help companies when entering the carbon market? What are the critical steps businesses should take to mitigate price volatility and ensure that they're investing in high quality, impactful carbon offsetting projects? Resources AlliedOffsets AlliedOffsets LinkedIn AlliedOffsets Corporate Emissions Data and Findings Carbonology In this episode, we talk about: Episode Summary – Tiffany Cheung joins Mel to discuss buyer trends in the voluntary carbon market (VCM), including insights on the use of internal carbon prices and top tips for businesses looking to enter the market. Don’t forget to catch-up on the previous episode...

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### #214 An Introduction to the voluntary carbon market

> Tiffany Cheung explains what the voluntary carbon market is, how carbon credits work, & what controls are in place to ensure they're reliable

- Published: 2025-04-16
- Modified: 2025-04-16
- URL: https://blackmoresuk.com/214-an-introduction-to-the-voluntary-carbon-market/
- Categories: Sustainability, The ISO Show
- Tags: carbon credits, carbon market, carbon offsetting, voluntary carbon market

Audio only: No business can operate with zero emissions, there’s only so much you can reduce before you need to look at offsetting the remainder to truly achieve Net Zero. Carbon offsetting comes in many forms, but the ones people will be most familiar with include purchasing carbon credits for nature restoration projects and tree planting efforts. Historically, the voluntary carbon market has been troubled by project developers who haven’t operated their carbon offsetting projects to the environmental and social standards expected by buyers. With the use of offsets on the rise, it’s clear that there is a need for transparency and standardisation within these voluntary markets. In this episode Mel is joined by Tiffany Cheung, the Corporate Engagement Lead at AlliedOffsets, to explain what the voluntary carbon market is, how carbon credits work from purchase to retirement and what quality controls are in place to ensure they are reliable. You’ll learn Who are AlliedOffsets? What is the voluntary carbon market? What are carbon credits, and how do they work? What quality controls are in place for carbon credits? How will the voluntary carbon market affect future regulatory requirements? What does it mean to retire a carbon credit? What services do AlliedOffsets offer? Resources AlliedOffsets website AlliedOffsets LinkedIn Carbonology In this episode, we talk about: Episode Summary – Tiffany Cheung joins Mel to discuss the voluntary carbon market, explaining the carbon credit lifecycle and what quality controls are in place to ensure they are reliable. Who are AlliedOffsets? : AlliedOffsets...

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### #213 Driving ISO Implementation – Meet the Consultant: Sarah Ball

> We introduce Sarah Ball, a Senior Isologist® at Blackmores, to learn about her journey towards becoming an ISO Consultant.

- Published: 2025-04-09
- Modified: 2025-04-09
- URL: https://blackmoresuk.com/213-driving-iso-implementation-meet-the-consultant-sarah-ball/
- Categories: New to ISO?, The ISO Show
- Tags: iso consultant, isologist, isologyhub

ISO consultancy isn’t a field many aspire to enter, mostly because many don’t know it exists until you’re tasked with either managing an existing ISO Management System or implementing a brand new one. We’re continuing with our latest mini-series where we introduce members of our team, to explore how they fell into the world of ISO and discuss the common challenges they face while helping clients achieve ISO certification. In this episode we introduce Sarah Ball, a Senior Isologist® at Blackmores, to learn about her journey towards becoming an ISO Consultant and what drives her to help clients on their ISO journey. You’ll learn What is Sarah’s role at Blackmores? What does Sarah enjoy outside of consultancy? What path did Sarah take to become an ISO Consultant? What is the biggest challenge she’s faced when implementing ISO Standards? What is Sarah’s biggest achievement? Resources Isologyhub Productivity Ninja In this episode, we talk about: Episode Summary – We introduce Sarah Ball, a Senior Isologist® here at Blackmores, to discuss her journey towards becoming an ISO consultant who specialises in ISO 9001, ISO 45001, ISO 14001 and ISO 27001. What is Sarah’s role at Blackmores? Sarah is a Senior Isologist® with Blackmores, supporting companies with maintaining systems, undertaking internal audits, and supporting with implementing new systems to gain certification utilising our Isology methodology. Sarah also coordinates the development of content of our online learning platform, the isologyhub. What does Sarah enjoy doing outside of consultancy? : Sarah has a keen interest in...

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### #212 Driving ISO Implementation – Meet the Consultant: Darren Morrow

> We introduce Darren Morrow, to learn about his journey towards becoming an ISO Consultant and the challenges he faces with implementing ISO.

- Published: 2025-03-26
- Modified: 2025-03-26
- URL: https://blackmoresuk.com/212-driving-iso-implementation-meet-the-consultant-darren-morrow/
- Categories: New to ISO?, The ISO Show
- Tags: ISO 45001, ISO 50001, iso 9001, iso consultant

We share a lot of success stories here on the ISO Show, along with hints, tips and updates to Standards, including insights from our consultants who work with Standards day in and day out. In our latest mini-series, we’re taking a step back to introduce members of our team, to explore how they fell into the world of ISO and discuss the common challenges they face while helping clients achieve ISO certification. In this episode we introduce Darren Morrow, a Senior Consultant at Blackmores, to learn about his journey towards becoming an ISO Consultant and what drives him to help clients on their ISO journey. You’ll learn What is Darren’s role at Blackmores? What does Darren enjoy outside of consultancy? What path did Darren take to become an ISO Consultant? What is the biggest challenge he’s faced when implementing ISO Standards? What is Darren’s biggest achievement? Resources Isologyhub Engagement Amplifier Gameplan In this episode, we talk about: Episode Summary – We introduce Darren Morrow, a Senior Consultant here at Blackmores, to discuss his journey towards becoming an ISO consultant who specialises in ISO 9001, ISO 45001, ISO 14001 and ISO 50001. What is Darren’s role at Blackmores? Darren is a Senior Consultant with Blackmores, supporting companies with maintaining systems, undertaking internal audits, and supporting with implementing new systems to gain certification. A key part of his role is translating ISO Standards into plain English, and guides clients on how to apply them in practice. What does Darren enjoy doing outside...

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### What Does an ISO Consultant Do?

> So, what does an ISO consultant do? At Blackmores, we work with ISO standards day in, day out, to help you achieve ISO certification

- Published: 2025-03-19
- Modified: 2025-04-24
- URL: https://blackmoresuk.com/what-does-an-iso-consultant-do/
- Categories: Blog

An ISO consultant is a professional who helps organisations achieve certification for ISO standards. ISO certifications are globally recognised standards that demonstrate an organisation's commitment to quality, efficiency, and continuous improvement, depending on which standard you achieve. At Blackmores, we are ISO consultants. We work with organisations to guide them through the process of meeting ISO requirements and implementing internal management systems to ensure they pass and maintain their certification. What Does an ISO Consultant Do? – Our Process Working with an ISO consultant isn't a necessity; you can put yourself forward for auditing and achieve your certification yourself. So, what does an ISO consultant do? We work with ISO standards day in, day out, so we know the best and most efficient processes to help you achieve ISO certification. Initial Consultation and Assessment Our process begins with an initial consultation where we evaluate your organisation's current processes and identify any gaps in compliance with ISO standards. This gives us a starting point and allows us to create a plan. We assign you a dedicated ISO Consultant who will work with your organisation from start to finish. Creating a Plan Based on the assessment, we develop a tailored implementation plan that outlines the steps your organisation needs to take to achieve ISO certification. This plan will prioritise actions, establish timelines, and provide guidance on how to address identified gaps. Provide Training Materials So that you get the most out of working with our ISO Consultants, we provide access to the...

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### #211 The Power of Communicating Your Management System

> Ian discusses the importance of effective communication of your Management System & why it’s vital to reap the benefits of ISO Implementation

- Published: 2025-03-19
- Modified: 2025-03-19
- URL: https://blackmoresuk.com/211-the-power-of-communicating-your-management-system/
- Categories: New to ISO?, The ISO Show
- Tags: awareness, communication, iso 9004, iso communication

A well implemented ISO Management System can improve efficiency, customer satisfaction and drive continual improvement for a business. On the flip side, a poorly implemented Management system will yield little to no results, so what makes the biggest difference between good and bad implementation? Communication is the key. If no one knows about your Management System, then how can it benefit the business as a whole? In this episode Ian Battersby discusses the importance of effective communication of your Management System, why it’s vital to reap the full benefits of ISO Implementation and gives some examples of how you can communicate elements of your Management system to the wider business. You’ll learn Why do you need to communicate your management system? What do you need to communicate? Why is it important to communicate your Management system? Different ways you can communicate your management system How can you measure effective communication? Resources Isologyhub How can ISO Standards Support ESG Compliance Workshop In this episode, we talk about: Episode Summary – Ian talks discusses elements of communicating a management system including, why you need to communicate and what needs to be communicated, the importance of doing so and how you can go about doing it. Why do you need to communicate your Management System? In every ISO Standard, communication is a requirement. The levels and information specified will vary depending on the Standard, but the principles remain consistent. Ian cites ISO 9004 as providing further guidance to improve on what’s initially required....

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### #210 What is the EU Green Claims Directive

> Charlie Martin explains the purpose of the EU Green Claims Directive, who it applies to and what it’s requirements mean in practice.

- Published: 2025-03-12
- Modified: 2025-03-12
- URL: https://blackmoresuk.com/210-what-is-the-eu-green-claims-directive/
- Categories: Sustainability, The ISO Show
- Tags: carbon verification, eu green claims directive, green claims directive, the anti greenwash charter

Audio only: Greenwashing is a concern for both businesses and consumers. The proliferation of it in recent years has caused genuine green claims to be treated with an air of caution rather than being rightfully celebrated. It’s become clear that there is a need for transparent and substantiated green claims, both to help consumers and stakeholders to make informed decisions and to ensure that real steps towards sustainability are being taken. Is the upcoming EU Green Claims Directive the answer we’ve been looking for? In this episode Mel is joined by Charlie Martin, CEO and Founder of The Anti-Greenwash Charter, to discuss the purpose of the EU Green Claims Directive, who it applies to and what it’s requirements for substantiation and verification mean in practice. You’ll learn What is the purpose of the EU Green Claims Directive? What are the drivers behind this objective? Who is required to comply with the EU Green Claims Directive? What do the requirements for substantiation and verification mean in practice? How will the directive impact the use of carbon offsetting and carbon neutrality claims within the EU? Resources EU Green Claims Directive Anti-Greenwash Charter How can The Anti-Greenwash Charter can help with the EU Green Claims Directive Green Claims Policy Template Carbonology In this episode, we talk about: Episode Summary – Charlie Martin joins Mel to discuss the upcoming EU Green Claims Directive, who it applies to and what it’s requirements mean in practice. What is the purpose of the EU Green Claims Directive?...

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### #209 Introducing The Anti-Greenwash Charter  

> Charlie Martin discusses The Anti-Greenwash Charter and how it promotes transparency and accountability for sustainability claims.

- Published: 2025-03-05
- Modified: 2025-03-05
- URL: https://blackmoresuk.com/209-introducing-the-anti-greenwash-charter/
- Categories: Sustainability, The ISO Show
- Tags: anti greenwashing, carbon reporting, carbonology, green claims directive, green claims policy, greenwashing, the anti greenwash charter

Audio only: We are hitting a crunch point in regard to keeping to the 1. 5°C limit as set out in the Paris Agreement. It’s going to take a collective effort to reduce the most catastrophic impacts of climate change, which is exactly why we’re seeing an increase in legislation and regulations that call for tangible evidence of sustainability efforts to combat the rise in greenwashing. If you’re looking for guidance on sustainability transparency, today’s guest has an initiative that can help. In this episode Mel is joined by Charlie Martin, CEO and Founder of The Anti-Greenwash Charter, to discuss how their charter promotes transparency and accountability for sustainability claims, and how it can help consumers to identify credible carbon claims. You’ll learn What is The Anti-Greenwash Charter How can the Charter ensure credible carbon claims? What are the biggest challenges businesses face in measuring their carbon footprint? How can The Anti-Greenwash Charter help consumers to spot credible carbon claims? What role do governments and regulatory bodies play in combatting greenwashing? Resources Anti-Greenwash Charter Green Claims Policy Template Carbonology In this episode, we talk about: Episode Summary – Charlie Martin joins Mel to discuss how The Anti-Greenwash Charter can help promote accountability and transparency in sustainability claims, and how it can help consumers identify credible carbon claims. What inspired the creation of The Anti-Greenwash Charter? : Charlie used to run an agency called Gusta, which was a UK based business that worked on sustainability communication for organisations in the built...

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### #208 The Pros and Cons of Sustainability Standards  

> Steph Churchman introduces the leading sustainability Standards and explains the benefits and disadvantages of each.

- Published: 2025-02-25
- Modified: 2025-02-25
- URL: https://blackmoresuk.com/208-the-pros-and-cons-of-sustainability-standards/
- Categories: Sustainability, The ISO Show
- Tags: ESG, iso 14001, ISO 14064, ISO 20400, ISO 50001, sustainability standards

ISO Standards have been at the forefront of creating a unified approach to various aspects of sustainability, ensuring businesses have a robust framework to both manage and reduce their environmental impact. However, there are a lot of different sustainability Standards that cover specific areas of sustainability, or only apply to certain sectors. Each come with their own pros and cons, making it tricky to pick the best fit for you. In this episode Steph Churchman introduces four of the leading sustainability focused ISO Standards and explains the benefits and disadvantages of each to help you decide which could be the best fit for your business. You’ll learn Learn about our upcoming ESG Workshop What is ISO 14001? What are the pros and cons of ISO 14001? What is ISO 50001? What are the pros and cons of ISO 50001? What is ISO 20400? What are the pros and cons of ISO 20400? What is ISO 14064? What are the pros and cons of ISO 14064? Resources Isologyhub Register for our ESG Workshop (26th March 2025) In this episode, we talk about: Episode Summary – Steph discusses the leading sustainability ISO Standards, and explains the advantages and disadvantages of each. ESG Workshop: On the 26th March 2025 we’ll be explaining how ISO Standards directly support ESG compliance, and we’re including the opportunity to participate in 1 of 3 interactive sessions that tackle things like completing a materiality assessment, a balance scorecard and learning more about the current mandatory ESG reporting requirements....

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### Getting Started with ESG for Business: A Guide from Your ISO Consultant

> If your organisation is endeavouring to become more ethical, then getting started with ESG for business is the perfect place to begin.

- Published: 2025-02-21
- Modified: 2025-04-24
- URL: https://blackmoresuk.com/getting-started-with-esg-for-business/
- Categories: Blog

If your organisation is endeavouring to become more aware of the impact it is having on the world around you, then getting started with ESG for business is the perfect place to begin. At Blackmores, we are ISO Consultants. We help businesses from all industries to implement management systems and practices to achieve ISO certifications in all different areas. As ESG for business becomes a growing trend, we are finding more organisations want to gain certification to ISO standards that support this. We will be running a workshop in March to give you more information on how your business can become more environmentally and socially aware. Sign up for this workshop below Sign up here What is ESG for Business? ESG stands for Environmental, Social, and Governance. It is a framework for businesses that evaluates an organisation’s impact on society and the environment, as well as the robustness of its governance structures. ESG criteria help businesses align with ethical, sustainable, and responsible practices. It covers areas such as carbon footprint reduction, ethical supply chains, diversity and inclusion, and corporate transparency. To ensure your business is reaching the criteria, you can gain ISO certifications which will indicate your acknowledgement and responsiveness to these issues. If you would like to enquire about our ISO consultancy services for ESG compliance – contact our team today. Get Started with ESG for Business with ISO Certifications Certain ISO standards provide structured methodologies that align with the principles of ESG for business. As part of our...

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### #207 Management Review – The Fallacy Of The Annual Event

> Ian explains the purpose of Management Review, including what you should be including and getting out of a Management Review.

- Published: 2025-02-12
- Modified: 2025-02-13
- URL: https://blackmoresuk.com/207-management-review-the-fallacy-of-the-annual-event/
- Categories: New to ISO?, The ISO Show
- Tags: annual management review, iso support, management review, management system review

If you’ve ever implemented an ISO Standard, then the term Management Review will be familiar to you. It’s a mandatory part of the implementation process, and a crucial tool for monitoring continual improvement. Somewhere down the line, it’s become a bit of a myth that a Management Review needs to be an annual meeting. That is simply not the case, while required by the Standard, it’s very flexible on how this could be achieved. In this episode Ian discusses the purpose of Management Review, including what you should be including and getting out of the review and breaks down the fallacy of the annual event. You’ll learn What is the purpose of a Management Review? What are the common misconceptions about Management Review? How Management Review supports other clause requirements What are the inputs for Management Review? What are the outputs of a Management Review? Resources Isologyhub How to conduct a Management Review How to get the most out of your Management Review In this episode, we talk about: Episode Summary – Ian discusses the real purpose of Management Review, and dispels the myth of the annual event. What is the purpose of a Management Review? : Management Review is a requirement of all ISO Standards. It’s main purpose is to check if your Management System is fit for purpose, and what needs to be updated to ensure it aligns with your businesses objectives and strategic direction. In short, it’s there as a check to see what’s working well and...

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### #206 Aligning Objectives with Strategic Direction

> Ian discusses the importance of setting key objectives, and why you should be aligning objectives with your strategic direction.

- Published: 2025-02-05
- Modified: 2025-02-05
- URL: https://blackmoresuk.com/206-aligning-objectives-with-strategic-direction/
- Categories: New to ISO?, Quality, The ISO Show
- Tags: iso 9001, objectives

The importance of setting key objectives can’t be understated. They help drive continual improvement and reflect a business’s key metrics for success in various areas. They are also a key aspect of implementing an ISO Standard, with most specifying a dedicated Objectives clause. While most businesses will have objectives irrespective of any ISO certification, many may fall into the familiar trappings of having separate objectives for different departments, which only serves to fragment your measurement of success. In this episode Ian discusses the importance of setting key business objectives, and why you should be aligning these with your strategic direction. You’ll learn What is the Annex SL format and why was it introduced? What is meant by ‘Strategic Direction’? The importance of risks and opportunities in objective planning Who are setting key business objectives important? How can you align objectives with a businesses strategic direction? Resources Isologyhub In this episode, we talk about: Episode Summary – Ian discusses how to align objectives with the strategic direction of the business, and why it’s important to do so. What is the Annex SL format and why was it introduced? : The Annex SL format refers to the standard 10 clause structure that we now see in most ISO Standards. Introduced back in 2015, it sought to address the issues with integrating multiple Standards, in addition to making them more accessible to every sector. Prior to 2015, many ISO standards were designed with specific sectors in mind, using terminology that would make sense...

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### #205 Building AI Resilience with Cloud Direct

> Mark Philip, Information Security Manager at Cloud Direct, discusses AI risks & how you can build AI resilience into your existing practices.

- Published: 2025-01-29
- Modified: 2025-01-29
- URL: https://blackmoresuk.com/205-building-ai-resilience-with-cloud-direct/
- Categories: Info Sec, The ISO Show
- Tags: ai, ai management, ai resilience, Business Continuity, business continuity planning, cloud direct, iso 22301, iso 42001

AI usage has skyrocketed in the past 2 years, with many commonplace apps and software now featuring an AI integration in some form. With the rapid development and possibilities unlocked with this powerful technology, it can be tempting to go full steam ahead with implementing AI use into your day-to-day business activities. However, new technologies come with new risks that need to be understood and mitigated before any potential incidents. In this episode Mark Philip, Information Security Manager at Cloud Direct, joins Ian to discuss emerging AI risks and how you can build AI resilience into your existing practices. You’ll learn Who is Mark? Who is Cloud Direct? How can you assess your current level of AI resilience? What are some of the key threats that AI systems currently face, and how can you mitigate these? How can you utilise AI to enhance your security? What is best practice when responding to an AI related security incident? Resources Cloud Direct Isologyhub In this episode, we talk about: Episode Summary – We invite Cloud Direct’s Information Security Manager, Mark Philip, onto the show to discuss AI risks and how to build in AI resilience into your existing security practices. Who is Mark Philip? : While his primary role is as an Information Security Manager at Cloud Direct, a little known fact about him is that he is an amateur triathlete! At London earlier in 2024, he was lucky enough to bump into Alistair Brownlee, who is the UK’s two time gold...

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### #204 Greenwashing – Separating Fact From Fiction with ISO 14064 Verification

> Mel dives into the use of ISO 14064 verification & how this Standard can help businesses ensure their climate action claims are genuine.

- Published: 2025-01-22
- Modified: 2025-01-22
- URL: https://blackmoresuk.com/204-greenwashing-separating-fact-from-fiction-with-iso-14064-verification/
- Categories: Sustainability, The ISO Show
- Tags: carbon reporting, carbon verification, carbonology, ISO 14064, iso 14064-1, iso 14068, sustainability reporting

The uptick in greenwashing cases, and subsequent outing of these claims only serves to make stakeholders and consumers dubious of any businesses sustainability pledges. One key way to combat this is to have the information to back up your claims, something that is becoming a mandatory requirement for some depending on sector, location or company size. In this episode, Mel dives into the use of ISO 14064 and how verification to this internationally recognised Standard can help companies build trust and ensure their climate action claims are genuine and impactful. You’ll learn What is Greenmasking? Why there is a need for transparency in green claims What is Greenhouse Gas Statement Verification? What is ISO 14064? How can ISO 14064 Verification combat greenmasking? Resources Carbonology 7 Shades of Greenwashing Guide In this episode, we talk about: Episode Summary – In this episode, Mel delves into the world of ISO 14064 and explores how verification under this international standard can help companies build trust and ensure their climate action claims are genuine. Catch-up with the previous episodes in the series here: The Rise of Greenwashing The 7 Shades of Greenwashing What is greenmasking? : Greenmasking (a term coined by Carbonology®) is used to describe the practice where organisations self-certify their environmental impact without independent verification. This means they claim their green credentials are accurate while avoiding transparency about their methodology and data. Essentially, they are "marking their own homework," which can lead to misleading claims about their sustainability efforts. This could be...

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### 2025 ISO and Quality Standard Updates and Changes

> Read about the latest ISO and Quality Standard Updates and Changes through 2024 and into 2025. Contact Blackmores for consultancy services

- Published: 2025-01-21
- Modified: 2025-04-24
- URL: https://blackmoresuk.com/2025-iso-and-quality-standard-updates-and-changes/
- Categories: Blog

As ISO consultants, part of our role is to make sure we are keeping our clients up-to-date with any ISO updates and changes. Now that we are mid-way through the first month of the new year, we wanted to bring you some insight into what has changed recently during 2024 and what is planned for 2025. 2025 ISO and Quality Standard Updates Within the world of ISO, the upcoming dates for changes are not always set. However, there are a few things happening in 2025. The information about them is minimal at the moment, but we are here to give you all the information we have available. Net Zero-Focused Standard The biggest change for 2025 is that the Net Zero Guidelines (IWA 42:2022) have been released. This will likely be the foundation from which the new Standard will be built. The actual ISO number hasn’t been made public yet, nor has a set launch date. Watch this space and sign up to our ISO show podcast to be the first to hear when any changes are made. Minor Changes for 2025 Updates to ISO 14001 Environmental Management Standard – some minor updates and changes coming to this Standard will emphasise a stronger alignment in your business strategy and a better integration of environmental management with your business plan. Revision of ISO 9001 Pushed to 2026 – revisions of the ISO 9001 standard were put in place in 2024. The deadline for implementing these changes has now been moved to September...

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### #203 The 7 Shades of Greenwashing

> Mel dives into the 7 shades of greenwashing and explains the common greenwashing tactics you should be on the lookout for.

- Published: 2025-01-16
- Modified: 2025-01-16
- URL: https://blackmoresuk.com/203-the-7-shades-of-greenwashing/
- Categories: Sustainability, The ISO Show
- Tags: carbonology, greenhushing, greenlabelling, greenlighting, greenmasking, greenshifting, greenwashing, iso 14068

The rampant rise of greenwashing threatens to undermine genuine sustainability efforts and mislead consumers, with over 900 businesses in Europe being accused of the practice in 2024. Greenwashing can come in many different forms, and the tactics used aren’t always easy to spot. In this episode, Mel dives into the 7 shades of greenwashing and explains the common greenwashing tactics you should be on the lookout for. You’ll learn What is Greencrowding? What is Greenlighting? What is Greenshifting? What is Greenlabelling? What is Greenrinsing? What is Greenhushing? What is Greenmasking? Resources Carbonology 7 Shades of Greenwashing Guide In this episode, we talk about: Episode Summary – In the 2nd part of this 3-part series on greenwashing, we dive into the various methods and tactics used by businesses to avoid their sustainability obligations. What is greencrowding? : This tactic relies on safety in numbers and occurs when different groups (like governments, organisations and companies) join forces to create the impression of making significant environmental changes. For example, 8 of the world’s biggest 20 plastic polluters including companies such as Royal Dutch Shell, Coca-Cola, and BP are part of the Alliance to End Plastic Waste, however the group moves at the speed of the slowest member and sets low environmental targets to stall action as it is often costly and involves a lot of the companies resources and time What is greenlighting? – This is when companies spotlight a particularly ‘green’ product or operation which helps to draw attention away from tis...

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### What is ISO 22301? And Why Should Your Business Invest?

> What is ISO 22301? Why should your business invest? ISO 22301 is the international standard for Business Continuity Management Systems

- Published: 2025-01-15
- Modified: 2025-04-24
- URL: https://blackmoresuk.com/what-is-iso-22301/
- Categories: Blog

At Blackmores, we are ISO consultants. We specialise in helping organisations achieve their certifications. We are often asked to define different standards and help organisations work out which standards they require as well as guide them through the steps to success. So, what is ISO 22301? ISO 22301 is the international standard for Business Continuity Management Systems (BCMS). It provides a framework for organisations to plan, operate and maintain their ability to prepare for and respond to disruptive incidents. Key Features of ISO 22301 Business Continuity Management There are several key features of ISO 22301 which make it the perfect tool for business continuity management. When you work with one of our ISO 22301 consultants, they can help you create a management plan which includes all of the essential features to ensure your organisation can continue to operate in times of crisis. Risk Assessment and Mitigation: We can implement systems to detect potential threats to business operations and create strategies to mitigate risks. Business Continuity Plans: Business continuity plans are important as they explain how your business will remain operational during any risk that may come your way. This is essential for minimising down time and keeping operations flowing. Recovery Plan: As well as a business continuity plan, your organisation will need a recovery plan, this will ensure your organisation will get back up and running at full power in the shortest time possible. Plan for Continual Improvement: We will also advise and implement a plan for continual improvement. This...

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### #202 The Rise of Greenwashing

> Mel explains what greenwashing is, the common tactics used in greenwashing and how businesses can build genuine sustainability.

- Published: 2025-01-09
- Modified: 2025-01-09
- URL: https://blackmoresuk.com/202-the-rise-of-greenwashing/
- Categories: Sustainability, The ISO Show
- Tags: carbon reporting, carbonology, green washing, greenwashing, ISO 14064, Sustainability

In a world increasingly concerned about environmental impact, companies are under immense pressure to demonstrate their sustainability credentials. But how can businesses truly differentiate themselves from those simply paying lip service to green practices? Greenwashing is a term that you will likely be familiar with, as it’s one that’s been on the rise as consumer preference steers towards those who are seen to be doing the right thing. Alarmingly, high-severity cases, which involve companies that took a purposeful and systematic approach to concealing ESG violations, rise by more than 32% year on year. In our upcoming 3-part series we’ll be exploring the impact of greenwashing on business, the different types of greenwashing and the role verification can play in building genuine evidence based sustainability strategies. In this episode, Mel dives into the first of this 3-part series to explain what greenwashing is, the common tactics used in greenwashing and how businesses can build genuine sustainability. You’ll learn Who is greenwashing? Where did the term originate from? The rise of greenwashing What are some of the common greenwashing tactics used? The danger of greenwashing How can businesses build genuine sustainability strategies? Resources Carbonology In this episode, we talk about: Episode Summary – We kick off our 3-part greenwashing series with an exploration of what greenwashing really is, the common greenwashing tactics businesses employ and how you can avoid those pitfalls to build genuine sustainability within your business. What is greenwashing? : Greenwashing, in essence, is the deceptive use of environmental claims...

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### #201 It Shouldn’t Happen To An Auditor

> Ian Battersby and Steve Mason share some of their stories of misadventures during audits, from common mistakes, to stolen cars.

- Published: 2024-12-18
- Modified: 2024-12-18
- URL: https://blackmoresuk.com/201-it-shouldnt-happen-to-an-auditor/
- Categories: New to ISO?, Quality, The ISO Show
- Tags: auditor, internal audits, lessons learned

The end of another year has rolled around in the blink of an eye! We’ve managed to publish a whopping 42 episodes this year, pushing us over the 200 episode mark. We want to thank all our listeners, both old and new, for allowing us to continue to share both ISO tips and success stories from our wonderful clients. We hope you’ll follow along as we continue our podcasting journey in 2025. To close out the year, Ian Battersby and Steve Mason share some of their stories of misadventures during audits, from common mistakes, to broom battles and forklift mishaps, they really have seen it all! Listen, laugh and learn what not to do during an audit. You’ll learn What not to do in an audit Resources Isologyhub In this episode, we talk about: Episode Summary – Ian and Steve share some of their experiences from their time as auditors. From common mistakes to outlandish situations that you’d have to see to believe, listen and learn what shouldn’t happen during an audit.   Lazy Copycats: Steve recounts a time where a company had copy and pasted their Management Review for years, which rightfully earned them a non-conformity. Ian shares a similar story where a construction company submitting a tender had copy pasted the content and included the wrong company name! The copying doesn’t stop there, as Steve remembers a company Quality Manual that managed to include multiple company names. It was found that they’d simply copy and pasted example pages...

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### #200 FESPA’s sustainable transformation with ISO 20121

> Graeme Richardson-Locke discusses FESPA’s journey towards achieving ISO 20121, the challenges faced and benefits felt from certification.

- Published: 2024-12-10
- Modified: 2024-12-10
- URL: https://blackmoresuk.com/200-fespas-sustainable-transformation-with-iso-20121/
- Categories: Sustainability, The ISO Show
- Tags: FESPA, iso 20121, ISO 20121:2024, sustainable event management, sustainable events

On average, international events emit over 2,000 tonnes of greenhouse gases, which is the equivalent to what 270 UK citizens emit in a whole year. The events industry has been under scrutiny for a number of years in regard to its sustainability, with many factors such as international and domestic travel and exhibition waste to consider, it’s quite a beast to tackle! Back in 2012, to coincide with the London Olympics, a new Standard dedicated to Sustainable Events Management was launched. ISO 20121 provides a robust framework for those seeking to take actionable steps to tackle their sustainability, such as todays’ guest FESPA. In this episode Ian is joined by Graeme Richardson-Locke, Head of Associations & Technical Lead at FESPA, to discuss FESPA’s journey towards achieving ISO 20121, the challenges faced along the way and benefits felt from certification. You’ll learn Who is Graeme Richardson-Locke? Who are FESPA? What was the main driver behind obtaining ISO 20121? What was the biggest gap identified in the initial Gap Analysis? What did FESPA learn from the experience of implementing ISO 20121? What are the main benefits of ISO 20121 certification? Resources FESPA FESPA Sustainability Spotlight Isologyhub In this episode, we talk about: Episode Summary – We welcome today’s guest, Graeme Richardson-Locke, Head of Associations & Technical Lead at FESPA, to discuss their journey towards achieving the best practice standard for Sustainable Event Management – ISO 20121. Who is Graeme? : Graeme has spent 40 years in the print sector, from textiles to...

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### ISO Training Material: Join Our isologyhub

> At Blackmores, as part of our ISO consultancy service, we also provide in-depth ISO training material that leaves no stone unturned.

- Published: 2024-11-20
- Modified: 2025-04-24
- URL: https://blackmoresuk.com/iso-training-material-join-our-isologyhub/
- Categories: Blog

At Blackmores, we are ISO consultants for many ISO standards. We work with clients within the UK and internationally. We provide in-person and virtual training for all standards across all industries. One of the reasons our clients choose to work with us is our unique ISO training material. We believe that education is key to your organisation's success when it comes to ISO standards. That is why, as part of our ISO consultancy service, we also provide in-depth ISO training material that leaves no stone unturned. We host all of our ISO training material in our online platform; our isologyhub. Here you will find various materials and mediums for you and your team to study and learn. No matter which ISO certification you are working towards, our isologyhub can provide what you need. About Our isologyhub Our isologyhub will revolutionise the way your organisation gathers information to understand ISO certifications. Through our isologyhub, you can work through our ISO Roadmap, this is our step-by-step guide where you work through our proven path to go from initial concept to launching your ISO management system. We guide you through everything you need to know and implement for success. Our isologyhub offers different Pathways to take you from Learner, to Practitioner, to Leader. You can enter your training at any of our three stages depending on your previous ISO experience and knowledge progression. Find out about our different Pathways on our isologyhub page. Throughout each Pathway, there are several quizzes available to test...

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### #199 The First Step Towards Safe and Ethical AI – ISO 42001 Gap Analysis

> Rachel Churchman explains what ISO 42001 is, why you should conduct an ISO 42001 Gap analysis & what’s involved with conducting one.

- Published: 2024-11-20
- Modified: 2024-11-20
- URL: https://blackmoresuk.com/199-the-first-step-towards-safe-and-ethical-ai-iso-42001-gap-analysis/
- Categories: Info Sec, The ISO Show
- Tags: ai, ai management, artificial intelligence, gap analysis, ISO 27001, iso 42001

AI has been integrated into almost every aspect of our lives, from everyday software we use at work, to the algorithms that determine what content is recommended to us at home. While extraordinary in its capabilities, it isn’t infallible and will open up everyone to new and emerging risks. Legislation and regulations are finally catching up to the rapid adoption of this technology, such as the EU AI Act and new Best Practice Standards such as ISO 42001. For those looking to integrate AI in a safe and ethical manner, ISO 42001 may be the answer. Today Rachel Churchman, Technical Director at Blackmores, explains what ISO 42001 is, why you should conduct an ISO 42001 Gap analysis and what’s involved with taking the first step towards ISO 42001 Implementation. You’ll learn What is ISO 42001? What are the key principles of ISO 42001? Why is ISO 42001 Important for companies either using or developing AI? Why conduct an ISO 42001 Gap Analysis? What should you be looking at in an ISO 42001 Gap Analysis? Resources Register for our ISO 42001 Workshop Isologyhub In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Rachel Churchman joins Steph to discuss what ISO 42001 is, it’s key principles and the importance of implementing ISO 42001 regardless of if you’re developing AI or simply just...

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### #198 How communication can make or break your Management System

> Ian explains what ISO Standards mean by awareness and communication and why they are so integral to a successful management system.

- Published: 2024-11-12
- Modified: 2024-11-12
- URL: https://blackmoresuk.com/198-how-communication-can-make-or-break-your-management-system/
- Categories: New to ISO?, Quality, The ISO Show
- Tags: awareness, communication, iso 9001, iso 9004

One of the biggest contributors to a stagnating ISO Management System is a failure to communicate. This has certainly been true in our experience with implementing ISO Standards for over 18 years, and as a result, we make sure to highlight awareness and communication as an integral step of the Implementation process. It’s a wasted effort only to have your management system gathering dust in a rarely visited folder on your server. If you want to reap the benefits of ISO implementation, it’s in your best interest to make everyone aware of their role in relation to your management system and its continual improvement. Today Ian Battersby explains what ISO Standards mean by awareness and communication, why they are so integral to a successful management system and how you can effectively communicate your management system. You’ll learn What does awareness and communication mean in relation to ISO Standards? Why should you communicate your management system? The benefits of management system awareness How can you effectively communicate your ISO management system? Resources Isologyhub In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Ian Battersby will be explaining what ISO Standards mean by awareness and communication, and why they are so integral to a successful Management System. What is awareness and communication so important? – The success and failure of a management...

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### #197 What is a SWOT and PESTLE?

> Today Ian Battersby explains what a SWOT and PESTLE analysis is and the key questions you should be asking during the exercise.

- Published: 2024-11-06
- Modified: 2024-11-06
- URL: https://blackmoresuk.com/197-what-is-a-swot-and-pestle/
- Categories: H & S, Info Sec, New to ISO?, Quality, Risk, Sustainability, The ISO Show
- Tags: iso 9001, pestle, swot, swot and pestle

A crucial part of Implementing any ISO Standard is addressing your risks and opportunities. This is a key part of Clause 4 Context of the organisation, which expresses and explicit need to review and assess what internal and external factors could help and hinder in achieving your business goals. While ISO Standards don’t define a definitive method of doing so, many have adopted the practice of carrying out a SWOT and PESTLE analysis. Today Ian Battersby explains what a SWOT and PESTLE analysis is, the key questions you should be asking and the importance of continually reviewing and updating the results as your management system matures. You’ll learn What is a SWOT analysis? What is a PESTLE analysis? Examples of questions you should be asking during a SWOT and PESTLE How often should a SWOT and PESTLE be conducted? Examples of SWOT and PESTLE in practice Resources Isologyhub In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Ian Battersby will be explaining what a SWOT and PESTLE exercise is, it’s role in fufilling key requirements in Clause 4 of any ISO Standard, and the key questions you should be asking during the exercise. What is a SWOT and PESTLE analysis? – This is one is the tools you can use to look at various factors that affect your organisation. SWOT...

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### #196 Reed & Mackay’s Carbon Verification Journey  

> Christopher Truss from Reed & Mackay, discusses their ISO Standard portfolio and their journey towards ISO 14064 carbon verification.

- Published: 2024-10-30
- Modified: 2024-10-30
- URL: https://blackmoresuk.com/196-reed-mackays-carbon-verification-journey/
- Categories: Sustainability, The ISO Show
- Tags: carbon emissions, carbon reporting, carbon verification, ISO 14064, iso 14064-1, reed & mackay, Sustainability

Business travel remains one of our largest sources of greenhouse emissions, accounting for 26% of the UK’s total emissions. In an ideal world, no one would have to travel to work or events, some might even point to the way everyone adapted in COVID as a prime example of this in practice. However, for many that model of work is not feasible in the long-term. So, how can we reduce this unavoidable stream of emissions? Businesses are starting to take the right steps, however, today’s guest is paving the way as a shining example of sustainable business travel and events management. In this episode, Mel is joined by Christopher Truss, Global Sustainability Director at Reed & Mackay, to discuss their impressive existing ISO Standard portfolio and their journey towards ISO 14064 carbon verification. You’ll learn Who is Chris Truss? Who are Reed & Mackay? What are the highlights from Reed & Mackay’s latest Sustainability and Responsible Business report? What Standards are Reed & Mackay certified to? What is the demand for sustainability within the business travel and events management sector? Why get ISO 14064 verified? What were the challenges with obtaining ISO 14064 verification? What are the benefits of obtaining ISO 14064 Verification? Resources Reed & Mackay Reed & Mackay Sustainable and Responsible Business Report 2024 Carbonology In this episode, we talk about: Episode Summary – We welcome today’s guest, Chris Truss, Global Sustainability Director at Reed & Mackay, to explore their ISO Standards portfolio and journey towards ISO 14064...

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### #195 The Role of ESG in Procurement

> Philip Ideson, Founder of Art of Procurement, explains procurement’s role in ESG compliance & their mission to 10X the impact of procurement.

- Published: 2024-10-22
- Modified: 2024-10-22
- URL: https://blackmoresuk.com/195-the-role-of-esg-in-procurement/
- Categories: Quality, Sustainability, The ISO Show
- Tags: art of procurement, esg reporting, procurement

Purchasing goods and services is a necessity for any business, whether that’s simply stocking up on office supplies, or looking for someone to manage your IT environment. Procurement has a key role to play in keeping things running smoothly, along with facilitating the core values of businesses as priorities change, such as a commitment to ESG compliance. In this episode, Ian is joined by Philip Ideson, Founder & Managing Director of Art of Procurement, to discuss procurement’s role in ESG compliance, the challenges procurement faces with ESG, and learn about their mission to 10X the impact of procurement. You’ll learn Who is Philip Ideson and the Art of Procurement? What are the current trends in procurement? What is procurement’s role in relation to ESG? How do ESG deliverables fit in with the other results procurement is expected to deliver? What are the greatest challenges procurement currently faces with ESG? What is Art of Procurement’s mission to 10X the impact of procurement? What are the 6 principles of this mission? Resources Art of Procurement Art of Procurement Podcast The Art of Procurement philosophy ESG Compliance In this episode, we talk about: Episode Summary – We welcome today’s guest, Philip Ideson, Founder and Managing Director of the Art of Procurement, to discuss the role procurement has in ESG compliance. Additionally we will dive into Philip’s mission to increase the impact of procurement. Who is Philip? : Philip has been in the procurement space for almost 25 years now! He started at Ford...

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### #194 Clyde & Co’s Carbon Verification Journey

> Paddy Linighan, Chief Sustainability Officer at Clyde & Co, discusses their sustainability initiatives & journey towards ISO 14064.

- Published: 2024-10-15
- Modified: 2024-10-18
- URL: https://blackmoresuk.com/194-clyde-cos-carbon-verification-journey/
- Categories: Sustainability, The ISO Show
- Tags: carbon emissions, carbon reporting, carbon verification, carbonology, clyde & co, ISO 14064

Sustainability is an area that affects all businesses, no matter the sector. We are all currently contributing to the climate crisis, from travel and hospitality to manufacturing to those working in an office or from home. You may be surprised to hear that the legal sector is currently one of the leaders in championing sustainability, not just in enforcing new environmental legislation, but also leading by example in the race to net zero. One such stand out leader is today’s guest – Clyde & Co, a global law firm that have made great strides in their sustainability journey. In this episode, Mel is joined by Paddy Linighan, Chief Sustainability Officer at Clyde & Co, to discuss their ambitious net zero targets, sustainability initiatives and their journey towards ISO 14064 Carbon Verification. You’ll learn What is Paddy Linighan’s role as CSO? Who are Clyde & Co? What are their net zero targets according to their responsible Business report? What sustainability initiatives have Clyde & Co introduced? Why get ISO 14064 verified? What were the challenges with obtaining ISO 14064 verification? What are the benefits of obtaining ISO 14064 Verification? Resources Clyde & Co Clyde & Co Responsible Business report Carbonology In this episode, we talk about:  Episode Summary – We welcome today’s guest, Paddy Linighan, Chief Sustainability Officer at Clyde & Co, to dive into their responsible business report, discuss their net zero ambitions and journey towards ISO 14064 Carbon Verification.  Introduction to Paddy: Paddy has 30 years experience in the legal sector,...

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### ISO 27001 Transition: 2022 Guidance and Checklist 

> When it comes to completing an ISO 27001 transition, we have worked with many clients to make the required changes to achieve ISO 27001:2022

- Published: 2024-10-10
- Modified: 2025-04-24
- URL: https://blackmoresuk.com/iso-27001transition-2022-guidance-and-checklist/
- Categories: Blog

If your company currently holds an ISO 27001 certification, you should be aware of the ISO 27001 transition. ISO 27001 is the international standard for information security. It is suitable for any organisation as it deals with security issues in relation to company sensitive information as well as personal information.   What is an ISO 27001 Transition? The transition moves ISO 27001 from 2013 version to the 2022 revision. If your organisation currently holds an ISO 27001:2013 certification, you will need to update your certification. The changes were first introduced in 2022, and the deadline to transition your certification is October 2025.   If you currently hold an ISO 27001:2013 certificate and you are looking for a consultant to help you transition to ISO 27001:2022, contact Blackmores today. Our ISO 27001 consultants can discuss the transition with you and help you to adapt your management systems to achieve the newer revision. Analysis of an ISO 27001 Transition Many of our clients are asking about the differences between ISO 27001:2013 and ISO 27001:2022. We have a whole mini-series on our pod casts – The ISO Show all about the ISO 27001 Transition. There have been several changes which include 56 controls which can been combined into 24 newly titles controls with 11 new controls added. This leaves 58 controls unchanged. New Controls Added to ISO 27001:2022 To summarise, these are the 11 new controls that have been added to the ISO 27001 transition: 1.  Control A. 5. 7 Threat Intelligence – 'To provide awareness of...

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### #193 Understanding ESG Reporting – CSDDD

> Mel explains what Corporate Sustainability Due Diligence Directive (CSDDD) is, key emissions reporting requirements & who qualifies for CSDDD.

- Published: 2024-10-09
- Modified: 2024-10-09
- URL: https://blackmoresuk.com/193-understanding-esg-reporting-csddd/
- Categories: Sustainability, The ISO Show
- Tags: carbon emissions, carbonology, Corporate sustainability due diligence directive, CSDDD, ESG, esg reporting

Did you know that only a third of the emissions reductions required to achieve the country’s 2030 target are currently covered by credible plans? As a result, we can expect to see more mandatory and voluntary regulations that require carbon emissions reporting to verify your ESG and net zero claims. In this episode, Mel closes out the ESG Reporting Disclosures series by explaining what Corporate Sustainability Due Diligence Directive (CSDDD) is, it’s key emissions reporting requirements, the verification requirements and who qualifies for CSDDD. You’ll learn What is CSRD? Key requirements of CSDDD Key emissions reporting requirements the emissions verification requirements for CSRD? Who qualifies for CSDDD? The likely impact of CSDDD Resources Carbonology Carbonology LinkedIn Carbonology Instagram CSDDD In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Mel closes out the series on ESG reporting requirements by diving into CSDDD. What is CSDDD? – The Corporate Sustainability Due Diligence Directive (CSDDD) is a new EU directive that promotes sustainable and responsible corporate behaviour in companies’ operations and across their global value chains. Purpose: It aims to promote sustainable business practices, protect human rights, and address environmental challenges. The CSDDD was adopted by the European Commission on the 23rd of February 2022 and approved by the Council of the European Union on the 24th of May 2024. The new rules...

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### #192 Understanding ESG Reporting – CSRD

> Mel explains what Corporate Sustainability Reporting Directive (CSRD) is, the verification requirements and who qualifies for CSRD.

- Published: 2024-10-02
- Modified: 2024-10-02
- URL: https://blackmoresuk.com/192-understanding-esg-reporting-csrd/
- Categories: Sustainability, The ISO Show
- Tags: carbon emissions, carbonology, Corporate Sustainability Reporting Directive, CSRD, ISO 14064

2030 is fast approaching and we’re already falling behind on our Net Zero targets, which will take a coordinated collective effort to get back on track. As a result, businesses are coming under increasing pressure to monitor, report and reduce their energy use and carbon emissions to meet net zero targets. This has led to an increase in both mandatory and voluntary regulations that require carbon emissions reporting to verify your net zero claims. In this episode, Mel continues the ESG Reporting Disclosures series by explaining what the Corporate Sustainability Reporting Directive (CSRD) is, how it affects your emissions reporting, the verification requirements and who qualifies for CSRD. You’ll learn What is CSRD? How will the CSRD affect your Emissions Reporting? What are the emissions verification requirements for CSRD? Who qualifies for ISSB S2? Resources Carbonology Carbonology LinkedIn Carbonology Instagram CSRD In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Over the course of September, Mel will be exploring the latest climate change regulations that may affect your organisation. In this episode she dives into Corporate Sustainability Reporting Directive (CSRD). What is CSRD? – The Corporate Sustainability Reporting Directive (CSRD) is a new EU directive that modernises and strengthens the rules concerning the social and environmental information that companies have to report. It revises the 2014 Non-Financial Reporting Directive (NFRD),...

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### ISO Artificial Intelligence Standards: A Consultants Guide

> With the world becoming more reliant on digital technology, there's a lot of talk around ISO artificial intelligence standards for businesses

- Published: 2024-09-17
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/iso-artificial-intelligence-standards-a-consultants-guide/
- Categories: Blog

With the world becoming more reliant on digital technology, along with the recent surge in artificial intelligence for just about everything, there is a lot of talk around ISO artificial intelligence standards for businesses. At Blackmores, we are ISO Consultants. We work with organisations to help them achieve various ISO standards, one of which is the Artificial Intelligence Management Standard. To kick start your journey, we have put together this guide to give you the basics of ISO 42001 and tell you why the best way forward is to work with an ISO Consultant. What is the Artificial Intelligence Management Standard? ISO 42001 is the first Artificial Intelligence Management Standard which has been designed and develop to help businesses implement, maintain and improve AI management practices. It is a very new standard, having just been published in December 2023 by the International Organisation for Standardisation and the International Electrotechnical Commission. Why Should My Business Get Certified in Artificial Intelligence Standards? There are several reasons why your business should invest in ISO Artificial Intelligence standards. Having this standard demonstrates that your business is using AI in a responsible and ethical way. It allows you to be transparent and reliable in your use of AI in your development It supports compliance with legal and regulatory standards within your business it will help you to implement a framework for managing risks and opportunities as a result of using AI ISO 42001 will demonstrate that you are using AI as a strategic decision for...

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### #191 Understanding ESG Reporting – ISSB S2

> Mel continues the ESG Reporting Disclosures series by explaining what ISSB S2 is, the emissions reporting requirements & who qualifies for it

- Published: 2024-09-17
- Modified: 2024-09-17
- URL: https://blackmoresuk.com/191-understanding-esg-reporting-issb-s2/
- Categories: Sustainability, The ISO Show
- Tags: carbon reporting, carbonology, ESG, esg reporting, ISSB S2, SECR

Businesses are coming under increasing pressure to monitor, report and reduce their energy use and carbon emissions to meet net zero targets. As a result, we’re seeing an increase in both mandatory and voluntary regulations that require carbon emissions reporting to verify your net zero claims. In this episode, Mel continues the ESG Reporting Disclosures series by explaining what The International Sustainability Standards Board Climate-related Disclosures (ISSB S2) are, the emissions reporting and verification requirements and who qualifies for ISSB S2. You’ll learn What is ISSB S2? What is the scope of ISSB S2 What are the emissions reporting requirements for ISSB S2? Emissions verification requirements Who qualifies for ISSB S2? Resources Carbonology ISSB S2 In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Over the course of September, Mel will be exploring the latest climate change regulations that may affect your organisation. In this episode she dives into The International Sustainability Standards Board Climate-related Disclosures (ISSB S2). What is ISSB S2? – The International Sustainability Standards Board Climate-related Disclosures (ISSB S2) is a new global standard that mandates entities to provide comprehensive information about climate-related risks and opportunities. The ISSB S2 was issued by the International Sustainability Standards Board on the 26th of June 2023 and is effective for annual reporting periods beginning on or after the 1st January...

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### #190 Understanding ESG Reporting – Streamlined Energy and Carbon Reporting (SECR)

> Understanding ESG Reporting: Mel breaks down what Streamlined Energy and Carbon Reporting (SECR)

- Published: 2024-09-10
- Modified: 2025-03-17
- URL: https://blackmoresuk.com/190-understanding-esg-reporting-streamlined-energy-and-carbon-reporting-secr/
- Categories: Sustainability, The ISO Show
- Tags: carbon reduction, carbon reduction plan, carbon reporting, ESG, esg reporting, SECR

As the urgency to address the climate emergency heightens, businesses are coming under increasing pressure to monitor, report and reduce their energy use and carbon emissions to meet net zero targets. As a result, there is an increase in regulations to ensure that companies are taking the climate emergency seriously and not pay lip service to climate action. During September, we’ll be taking a look at a few of the latest regulations that may affect your organisation, including: In this episode, Mel Blackmore breaks down what Streamlined Energy and Carbon Reporting (SECR) is, its reporting requirements, it’s qualifiers and how it can work in tandem with other carbon management initiatives. You’ll learn How do these regulations relate to ESG reporting? What is Streamlined Energy and Carbon Reporting? What are the SECR Emissions Reporting Requirements? Who qualifies for SECR? How can SECR work with other carbon management initiatives? Resources Carbonology SECR In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Over the course of September, Mel will be exploring the latest climate change regulations that may affect your organisation. In this episode she dives into Streamlined Energy and Carbon Reporting (SECR). How do these regulations relate to ESG reporting? – ESG requirements include a commitment to sustainability, and reducing your overall impact. All of these regulations contribute towards an organisations ESG...

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### #189 Mintago’s Information Security Success with ISO 27001

> Tom from Mintago explains their journey towards ISO 27001 & the benefits felt from certification to the leading Information Security Standard.

- Published: 2024-09-04
- Modified: 2024-09-04
- URL: https://blackmoresuk.com/189-mintagos-information-security-success-with-iso-27001/
- Categories: Info Sec, The ISO Show
- Tags: Information security, information security management, ISO 27001, mintago

There have been a reported 9,478 publicly disclosed data incidents in 2024 alone, with that amounting to over 35 million known records breached. It has become clear in recent years that information security isn’t just a ‘nice to have’, it’s a necessity to ensure you and your client’s data are protected. Which is especially the case for those processing personal and financial data, such as today’s guest, Mintago. In this episode, Tom Catnach, Head of Product and Information Security Officer for Mintago, explains their journey towards ISO 27001, the challenges faced and benefits felt from certification to the leading Information Security Standard. You’ll learn Who are Mintago? Who is Tom Catnach? What was the main driver behind achieving ISO 27001? What was the biggest ‘gap’ identified in the Gap Analysis? What have they learned from the experience? What are the benefits of certification to ISO 27001? What does the threat horizon for information security look like? Resources Mintago Isologyhub In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Today we welcome guest Tom Catnach from Mintago to discuss their journey towards ISO 27001 certification. Who are Mintago? – Mintago are an employee benefits company, who work with companies to help their employees be financially better off. They do this in a number of ways, including: Finding lost pension pots Help...

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### #188 GHG Protocol VS ISO 14064-1

> Mel explains the similarities & differences between the leading GHG emission reporting frameworks, ISO 14064-1 and the GHG Protocol.

- Published: 2024-08-27
- Modified: 2024-08-27
- URL: https://blackmoresuk.com/188-ghg-protocol-vs-iso-14064-1/
- Categories: Sustainability, The ISO Show
- Tags: carbonology, ghg emissions, ghg protocol, ghg reporting, greenhouse gas reporting, ISO 14064

Greenhouse Gas (GHG) accounting has become increasingly important in recent years due to the demand for more environmental accountability. Whether by choice or due to legislation or mandatory Government led schemes, organisations need to able to effectively calculate their current impact before they can the right steps to reduce and offset the remaining emissions. There are a lot of different routes to take, and some may look so similar that you have to squint to see a difference. In this episode, Mel Blackmore breaks down the similarities and differences between the leading GHG emission reporting frameworks, ISO 14064-1 and the GHG Protocol Corporate Standard. You’ll learn What are the 2 leading GHG accounting frameworks? What are the similarities between the GHG Protocol and ISO 14064? What are the differences between the GHG Protocol and ISO 14064? Reporting on indirect emissions Choosing the right framework How can the GHG Protocol and ISO 14064 complement each other? Resources Carbonology In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Mel will look at the similarities and differences between the 2 leading GHG emissions reporting frameworks, the GHG Protocol and ISO 14064-1:2018. What are the 2 leading GHG accounting frameworks? – Greenhouse gas (GHG) accounting has become increasingly important for organisations seeking to manage their environmental impact and contribute to climate change mitigation efforts....

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### #187 How To Utilise ISO Compliance for ESG Reporting

> Ian Battersby and Ali Henshaw discuss ESG compliance and how elements of an ISO Management system can help with ESG reporting.

- Published: 2024-08-20
- Modified: 2024-08-20
- URL: https://blackmoresuk.com/187-how-to-utilise-iso-compliance-for-esg-reporting/
- Categories: Sustainability, The ISO Show
- Tags: ESG, esg audit, esg compliance, ISO 20400, iso 26000

ESG is a very broad topic to try and address for any organisation, leaving many scratching their heads on where to start with ESG reporting. Currently, there is no official certification for ESG, however there are a number of schemes that will give you either a score or rating for your level of compliance against their requirements. For those currently working towards one of these schemes, you may already have a solid foundation in place if you’re certified to one or many ISO Standards. In this episode, Ian Battersby and Ali Henshaw discuss ESG compliance and how elements of an ISO Management system can help with ESG reporting. You’ll learn What is ESG? Is ESG reporting required? Is ESG a nice to have or good solid business practice?   Is ESG certifiable? How can ISO Standards help to address the 3 pillars of ESG? How ESG compliance helps to combat Greenwashing Resources Isologyhub ESG Audit In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Ian and Ali will be discussing how ISO Standards can help with ESG reporting. What is ESG? – ESG stands for Environmental, Social, and Governance. Analysis and evaluation against these three elements help organisations to consider different areas within their overall sustainability profile. The Environmental section looks at issues surrounding climate change and actions to address...

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### ISO 27001 Implementation: How Blackmores Can Help Your Business

> At Blackmores, we have decades of experience in ISO 27001 implementation for all types of businesses. Contact us today.

- Published: 2024-08-15
- Modified: 2025-04-24
- URL: https://blackmoresuk.com/iso-27001-implementation-blackmores-can-help-your-business/
- Categories: Blog

At Blackmores, we are ISO consultants. One of the aspects we help our clients with is ISO 27001 implementation. What is ISO 27001 ISO 27001 is an internationally recognised standard for managing information security. It provides a framework for establishing, implementing, and maintaining an Information Security Management System (ISMS). The goal of ISO 27001 is to help your business protect its information by identifying risks and implementing appropriate controls to mitigate them. At Blackmores, we work with our clients to help them identify these risks and implement an ISMS that meets the ISO 27001 standard. ISO 27001 covers various aspects of security, including: Risk assessment Security policies Access controls Incident management Compliance with legal requirements. When you achieve your ISO 27001 certification, your company has demonstrated their commitment to safeguarding sensitive data and reducing the risk of security breaches. ISO 27001 Implementation with Blackmores At Blackmores, we work with clients from all industries and all over the country. We work closely with each client and create a bespoke package for them to ensure that they get exactly what they need. We can provide online resources so that you or your team can work at your own pace when focusing on your ISO 27001 implementation. When working with our clients, we can offer the following Initial Audit - Before we can create an Information Security Management System, we first carry out a thorough audit of your current processes. This enables us to see where the gaps are and identify what we...

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### #186 Business Continuity lessons learnt from CrowdStrike

> Ian Battersby & Steve Mason discuss the aftermath of the CrowdStrike crash and the importance of good business continuity

- Published: 2024-08-13
- Modified: 2025-04-29
- URL: https://blackmoresuk.com/186-business-continuity-lessons-learnt-from-crowdstrike/
- Categories: Risk, The ISO Show
- Tags: Business Continuity, business impact assessment, crowdstrike, iso 22301, ISO 27001

In July 2024, A logic error in an update for CrowdStrike’s Falcon software caused 8. 5 million windows computers to crash. While a fix was pushed out shortly after, the nature of the error meant that a full recovery of all effected machines took weeks to complete. Many businesses were caught up in the disruption, regardless of if this affected them directly or by proxy due to affected suppliers. So, what can businesses learn from this? Today, Ian Battersby and Steve Mason discuss the aftermath of the CrowdStrike crash, the importance of good business continuity and what actions all businesses should take to ensure they are prepared in the event of an IT incident. You’ll learn What happened following the CrowdStrike crash? How long did it take businesses to recover? Which ISO management system standards would this impact? How can you use your Management System to address the affects of an IT incident? How would this change your understanding of the needs and expectations of interested parties? How do risk assessments factor in where IT incidents are concerned? Resources Isologyhub ISO 22301 Business Continuity In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Ian Battersby is joined by Steve Mason to discuss the recent CrowdStrike crash, the implications on your Management system and business continuity lessons learned that you can...

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### #185 Addressing Opportunities for Improvement

> Today Ian explains how to find root cause for non-conformities and integrating improvement actions from multiple sources.

- Published: 2024-08-06
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/185-addressing-opportunities-for-improvement/
- Categories: New to ISO?, The ISO Show
- Tags: iso 9000, ofi, opportunities for improvement

Continual Improvement is at the heart of every ISO Standard. The cyclical nature of ISO Standards lends itself to regular review and update of your Management System, to ensure it’s working efficiently and to address any issues or opportunities that inevitably crop up. However, Integrating these improvements can be challenging, even for mature systems. Today Ian Battersby explains the concept of Improvement as defined in ISO Standards, how to find root cause for non-conformities and integrating improvement actions from multiple sources. You’ll learn What is meant by ‘Improvement’ in ISO Standards? Common misconceptions about Improvement in ISO Standards How to address non-conformities in your Management System Finding the root cause of a non-conformity Integrating Improvement actions Resources Isologyhub In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Ian Battersby will be explaining what Improvement means in relation to ISO Standards, how to address non-conformities and integrating the required Improvement actions. What is meant by ‘Improvement’ in ISO Standards? – One of the requirements of all Management System standards is to determine and select opportunities for improvement (Clause 10). This is the fundamental aim of Management Systems: to make things better In the words of the standards, it is so that an organisation can: “Implement any necessary actions to meet customer requirements and enhance customer satisfaction These shall include: a) improving...

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### #184 Proactive Hazard Reporting – Consultation and Participation in ISO 45001

> Ian explains what consultation & participation of workers (ISO 45001) is & how you can use proactive hazard reporting to meet the requirement

- Published: 2024-07-30
- Modified: 2024-07-30
- URL: https://blackmoresuk.com/184-proactive-hazard-reporting-consultation-and-participation-in-iso-45001/
- Categories: H & S, The ISO Show
- Tags: consultation and participation of workers, hazard identification, hazard reporting, ISO 45001, iso 45003

In the workplace, everyone is responsible for safety. It’s not just for managers or senior management to worry about where legislation is concerned, everyone from the top to the bottom needs to be actively ensuring the safety of others. ISO 45001 highlights the importance of this in its most recent iteration, which includes a specific requirement for the consultation and participation of workers. But, how does this work in practice? Today Ian Battersby explains what consultation and participation of workers in ISO 45001 is, and how you can incorporate elements of reactive and proactive hazard reporting to meet that requirement. You’ll learn What is consultation and participation of workers in ISO 45001? What is the identification of hazards? What’s the difference between reactive and proactive hazard reporting? Common approaches to reactive and proactive hazard reporting Proactive hazard reporting in action Resources Isologyhub In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Ian Battersby will be explaining reactive and proactive hazard reporting, and how this relates to the consultation and participation of workers (clause 5. 4) requirement in ISO 45001. What is ‘Consultation and Participation of workers? – ISO 45001’s clause 5. 4 states: “The organization must have a process for consultation and participation of workers at all levels and functions, and their representatives in the development, planning, implementation, performance evaluation...

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### Environmental Consultants – How Can We Help Your Organisation

> As environmental consultants, we can help organisations to ready themselves for a range of Environmental ISO certifications and solutions.

- Published: 2024-07-23
- Modified: 2025-04-24
- URL: https://blackmoresuk.com/environmental-consultants-how-can-we-help-your-organisation/
- Categories: Blog

As environmental consultants, we can help organisations to ready themselves for their Environmental ISO certifications. This includes a range of ISO certifications, compliances and solutions.   In today’s business world, the ever-growing stigma to look after the environment around us means that more and more organisations are investing back into the earth to try and combat some of the issues we humans have caused. This can look different for different businesses. Environmental Certifications and Standards for Businesses There are several different environmental certifications that you can achieve for your business. As an environmental consultant, we can work with your organisation to ensure your management systems are in order to pass your certification. ISO 14001 – Environmental Management Certification – ISO 14001 focuses on what businesses can do in order to control the impact they have on the environment. ISO 14064 – Carbon Verification - Specifies principles and requirements for designing, developing, managing, and reporting organisation or project-level greenhouse gas (GHG) inventories. It also includes requirements for GHG quantification, monitoring, reporting, and verification. ISO 14068 – Carbon Neutrality - A pathway to achieve Net Zero. It includes requirements for quantification, reduction, and offsetting of greenhouse gas emissions and guides on the transparent declaration of carbon neutrality. ISO 50001- Energy Management - Focuses on energy management systems and provides a framework for establishing energy management best practices. It helps organisations improve their energy efficiency, reduce costs, and improve energy performance. ESOS Compliance - The Energy Savings Opportunity Scheme (ESOS) – This is...

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### #183 How can ISO Standards help with ESG Compliance?

> Today Steph Churchman will explain what ESG is, how it can be scored and what role ISO Standards can play in ESG compliance.

- Published: 2024-07-17
- Modified: 2024-07-17
- URL: https://blackmoresuk.com/183-how-can-iso-standards-help-with-esg-compliance/
- Categories: Quality, Risk, Sustainability, The ISO Show
- Tags: ESG, esg audit, esg compliance

ESG compliance has fast become a focus for many organisations looking to address their wider sustainability profile. However, its broad framework has left many scratching their heads on exactly where to start with evaluating and addressing various elements of Environmental, Social, and Governance compliance. For those looking for some direction, you may already have a solid foundation in place if you’re certified to one or many ISO Standards. Today Steph Churchman will explain what ESG is, how it can be scored and what role ISO Standards can play in ESG compliance. You’ll learn What is ESG? What scoring systems are available for ESG? How can ISO Standards support ESG compliance? What ISO Standards can support each pillar of ESG? Resources Isologyhub In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Steph will be breaking down what ESG compliance means, how ISO Standards can support ESG compliance and give some examples of what ISO Standards can support each pillar of ESG. What is ESG? – ESG stands for Environmental, Social, and Governance. Analysis and evaluation against these three elements help organisations to consider different areas within their overall sustainability profile. The Environmental section looks at issues surrounding climate change and actions to address an organisation’s environmental responsibility. This includes monitoring and management of your energy consumption, waste management and pollution. It...

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### #182 ISO 20121:2024 updates – What you need to know ahead of your transition

> Today Steph explains the changes to ISO 20121:2024, what certified companies must do to transition before the deadline.

- Published: 2024-07-10
- Modified: 2024-07-10
- URL: https://blackmoresuk.com/182-iso-201212024-updates-what-you-need-to-know-ahead-of-your-transition/
- Categories: ISO 20121, Sustainability, The ISO Show
- Tags: iso 20121, ISO 20121:2024, sustainable events, sustainable events management

ISO 20121:2012, the Standard for Sustainable events management, was originally created and launched in coordination with the London 2012 olympics. 12 years on, it seems only fitting that its next revision would applied to the 2024 Paris Olympic Games. 10 Years on from it’s original release, the Standard has received a substantial update to not only bring it in-line with other ISO Standards, but to also address additional elements within event management, such as human rights and legacy. Today Steph Churchman will explain the changes to ISO 20121:2024, what certified companies must do to transition and the consequences of not doing so before the deadline. You’ll learn What is ISO 20121? What are the changes to ISO 20121:2024? What steps should certified companies take to complete their transition? What should you be updating? What are the consequences for not completing your transition ahead of the deadline? Resources Isologyhub In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Steph will be discussing the changes to the Sustainable Event Management Standard, ISO 20121:2024, in addition to outlining what you should be updating ahead of your transition to the latest version of the Standard. What is ISO 20121? – . The Standard for Sustainable events management was originally created and launched in coordination with the London 2012 olympics. When it came to planning...

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### #181 The Integral Role of Leadership within ISO

> Today Ian explains the integral role of leadership within the Implementation and maintenance of an ISO Management System.

- Published: 2024-07-03
- Modified: 2024-07-03
- URL: https://blackmoresuk.com/181-the-integral-role-of-leadership-within-iso/
- Categories: New to ISO?, The ISO Show
- Tags: ISO 45001, iso 9001, leadership, worker participation

ISO Standards provide a framework to help businesses manage various aspects of their activities. Whether that’s quality, risk, environmental or Information Security management, they provide invaluable guidance to establish an effective Management System. One element that is key, no matter the Standard or subject area, is Leadership. Without this driving force, your Management System will not get the momentum it needs to truly benefit your way of working. Today Ian Battersby will explain the integral role of leadership within the Implementation and maintenance of an ISO Management System, and how their active participation benefits the whole business. You’ll learn What is Leadership? Where is Leadership referenced in ISO Standards? How do Leadership get involved with the Implementation and Management of ISO Standards? How does Leadership participation benefit the business? Resources Isologyhub In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Ian will be discussing the role of Leadership within ISO Management Systems and how their active participation can benefit the business as a whole. What is Leadership? – Leadership is central to success in achieving any goal in business. It involves motivating a group of people toward a common pursuit, and it certainly isn’t straightforward without leadership believing in what it’s doing. Without showing that belief, why would the workforce sit up and take note: ‘If it’s not important to...

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### #180 Carbon Reporting – To Verify or Not To Verify

> Mel explains Greenhouse Gas (GHG) emissions reporting, & how verifying GHG Statements in alignment with ISO 14064-1 can benefit your business

- Published: 2024-06-25
- Modified: 2024-06-25
- URL: https://blackmoresuk.com/180-carbon-reporting-to-verify-or-not-to-verify/
- Categories: Sustainability, The ISO Show
- Tags: carbon emissions, carbon reporting, carbonology, ghg reporting, ISO 14064, iso 14064-1

There is a growing pressure on businesses to address their environmental impact, both from the Government as well as a more sustainably minded consumer base. As a result, the need to carry out Greenhouse Gas (GHG) emissions reporting is being introduced as a mandatory requirement for tenders, and Government led initiatives such as Streamlined Energy and Carbon Reporting (SECR). Today Mel Blackmore will discuss Greenhouse Gas (GHG) emissions reporting, and how verifying GHG Statements in alignment with ISO 14064-1 can benefit your business. You’ll learn Why is there a growing need to report on GHG emissions? What is the difference between certification and verification? What is ISO 14064-1? What are the benefits of ISO 14064-1? Resources Carbonologyhub In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Mel will be discussing GHG emissions reporting, and why verifying your businesses GHG Statements in alignment with ISO 14064-1 is a smart move. What’s the difference between Certification and Verification? – We covered this in detail on a previous episode, go back and listen to episode 162 Why is there a growing need to address GHG emissions? – Climate change is a top concern for many. Consumers, investors and governments across the globe are all demanding greater transparency and accountability from businesses regarding their environmental impact. In particular, the carbon footprint a business claims...

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### ISO 9001 Consultancy: Why Your Business Should Invest

> If you are investigating ISO 9001 for your business, you might have considered using an ISO 9001 consultancy service like Blackmores

- Published: 2024-06-20
- Modified: 2025-04-24
- URL: https://blackmoresuk.com/iso-9001-consultancy-why-your-business-should-invest/
- Categories: Blog

If you are investigating ISO 9001 for your business, you might have considered using an ISO 9001 consultancy service. At Blackmores, we work closely with our clients to help them achieve their certifications in any way that we can. Contact us today to discuss your ISO 9001 certification and how our consultancy services can help you. Advantages of investing in ISO 9001 Consultancy There are several advantages to investing in ISO 9001 consultancy for your business. Because we work with companies of all sizes and industries, we see these advantages first-hand. Here are some of the reasons why ISO consultancy is so important. 1. Expert Guidance and Knowledge Available at your Fingertips Our ISO 9001 Consultants are experts in their field. We refer to our consultants as isologists, because they know everything there is to know about ISO standards and can provide precise guidance on how to interpret and apply changes to your management system to fulfil the requirements to pass your certification. As well as ISO 9001 consultancy, our team of isologists cover consultancy for all ISO standards. If your business requires support, make sure you contact us. 2. 100% Success Rate At Blackmores, we are proud to have a 100% success rate track record. This shows just how dedicated our ISO 9001 consultancy team are to helping our clients. If you are new to ISO 9001 or have tried to achieve the standard in the past but have been unsuccessful, then investing in a consultancy service will give...

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### #179 The Interconnectedness of Clauses

> Ian explains how ISO Standard clauses interconnect to create a cohesive cycle, from context of the organisation through to Improvement.

- Published: 2024-06-19
- Modified: 2024-06-19
- URL: https://blackmoresuk.com/179-the-interconnectedness-of-clauses/
- Categories: New to ISO?, The ISO Show
- Tags: iso 9001, iso clauses, pdca, plan do check act

ISO Standards provide a framework to help businesses manage various aspects of their activities. Whether that’s quality, risk, environmental or Information Security management, they provide invaluable guidance to establish an effective Management System. However, for those who are new to ISO Standards, the Standards themselves can seem rather intimidating to interpret. Back in 2015, the Annex SL format was introduced to provide a common high-level structure for Management Systems. With 10 clauses now common in most widely adopted ISO Standards, it can still be a bit difficult to understand exactly how these all work together. Today Ian Battersby will explain how ISO Standard clauses interconnect to create a cohesive cycle, from context of the organisation through to Improvement. You’ll learn What is the high-level structure? What are ISO Standards structured this way? How do ISO Standard clauses interconnect? How does this apply to Quality Management? Resources Isologyhub In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Ian will be discussing the interconnectedness of clauses, which basically just means explaining the key links between the clauses and how that applies to your management system. High level structure – 10 years ago, Annex SL was introduced to create a common framework for ISO Standards. Today, Ian will focus on ISO 9001 as that really is the grandfather of all Management System Standards....

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### #178 Introducing Our New Host – Ian Battersby

> Today we Introduce Ian Battersby as the new host for the ISO Show and learn about his background in Standards and ISO.

- Published: 2024-06-12
- Modified: 2024-06-12
- URL: https://blackmoresuk.com/178-introducing-our-new-host-ian-battersby/
- Categories: The ISO Show
- Tags: new host, podcast

After 5 years of hosting the ISO Show, Mel Blackmore will be taking a step back as she focuses on her sustainability related endeavours. She’s passing the baton onto our new host – Ian Battersby. Ian is a Senior isologist at Blackmores, and while relatively new to the team, he has a wealth of Standard and ISO related knowledge to share with you all. Today we Introduce Ian Battersby as the new host for the ISO Show and learn about his background in Standards and ISO. You’ll learn Taking a step back Introduction to Steph Churchman Introduction to Ian Battersby What Standards has Ian worked with? What Sectors has Ian worked in? Resources Isologyhub In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: After 5 years of the ISO Show, Mel Blackmore is handing the hosting baton over to Ian Battersby Interim host – Ian will be the main host going forward, but there will be additions from Blackmores’ Communication Manager – Steph Churchman. You may recognise her from recent episode such as: Top 10 Reasons to use ISO 42001 AI Management Top ISO Standard Trends in the Data Centre Industry Steph will be sharing findings from our own research, standards updates and conducting interviews with our isologists. An Introduction to Ian Battersby – Ian has been working for Blackmores...

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### #177 ISO Show Evolution  

> Today Mel Blackmore will reflect on the ISO Show so far and share it’s next evolution as we introduce a new host.

- Published: 2024-06-06
- Modified: 2024-06-06
- URL: https://blackmoresuk.com/177-iso-show-evolution/
- Categories: The ISO Show
- Tags: ISO 14064, iso 14068, ISO 27001, new host, podcast

Can you believe we’ve been publishing the ISO Show for 5 years now! We certainly can’t! The ISO Show began back in 2019, following a trip to Cumbria by the host Mel Blackmore. She was, and still is, an avid fan of podcasts and while listening to a few of her favourites on the 4 hour trip, she got to wondering if there were any podcasts about ISO Standards. As it happened, there wasn’t at the time, and so the idea for the ISO Show was born. Not more than a few months later the first episode went live, and the rest is history. For the past 5 years, we’ve had the honour of sharing our team’s combined 18 years of knowledge, including amazing insights from our clients and industry experts along the way. Today Mel Blackmore will reflect on the ISO Show so far and share it’s next evolution as we introduce a new host. You’ll learn Why was the ISO Show created? Why is Mel taking a step back? What will be the focus for the future? An introduction to the new host(s) Resources Isologyhub In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: After 5 years of the ISO Show, it’s hitting a turning point as we introduce a new host. An amazing journey – It’s been...

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### #176 Top ISO Standard Trends in Data Centres

> Today Steph Churchman, Communications Manager at Blackmores, will be sharing the top ISO Standard trends within the UK Data Centre industry.

- Published: 2024-05-22
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/176-top-iso-standard-trends-in-data-centres/
- Categories: Info Sec, Risk, Sustainability, The ISO Show

Data Centres could be considered the powerhouse of thousands of businesses globally. Long gone are the days of small physical servers being housed on-site, instead we rely on data centres to keep all our critical data safe and secure. But how do we know they are doing just that? Many hold certifications to security-based Standards such as SOC 2 or NIST to display their commitment to data security. However, many also hold various ISO certifications that cover other aspects of the business outside of information security. Today Steph Churchman, Communications Manager at Blackmores, will be sharing the top ISO Standard trends within the UK Data Centre industry. You’ll learn Why did we look into the Data Centre industry specifically? What are the top 5 ISO Standard Trends in Data Centres? Why are these ISO Standards essential for Data Centres? Other commonly adopted ISO Standards within the data centre space Resources Isologyhub ISO 27001:2022 Transition Gameplan In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: We’ll be taking a look at the top ISO Standard Trends within the UK Data Centre Industry Why did we look into the Data Centre industry specifically? – In the mid 2010’s, we noticed an influx in enquiries from Data Centres in regard to Implementation of ISO Standards. That prompted a research project that led to...

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### Benefits of ISO Certifications for Your Business

> What are the benefits of ISO certifications for your business? Gaining ISO certifications can bring several benefits to your organisation

- Published: 2024-05-21
- Modified: 2025-04-24
- URL: https://blackmoresuk.com/benefits-of-iso-certifications-for-your-business/
- Categories: Blog

What are the benefits of ISO certifications for your business? As ISO consultants, we work with organisations in various industries to help them gain their certifications. We know the benefits they can bring and why investing time and effort into gaining these standards is essential. What is an ISO Certification?   ISO certification is a seal of approval from the International Standards Organisation, that indicates you meet internationally recognised Best Practise standards. To achieve it, your organisation will undergo a rigorous assessment of its management system, practices, and procedures.   Once the assessment has been passed, the organisation will have to prove they are meeting the requirements annually to ensure they keep their certification.   There are several different types of ISO certification for different business standards. The most well-known certifications that you may have considered for your business are; ISO 9001 Quality Management Standard ISO 14001 Environmental Management Standard  ISO 14064 Carbon Verification  ISO 27001 Information Security Management Standard  As well as the above certifications, there are several others. Information on all of these can be found on our website.   Top 5 Benefits of ISO Certifications for Your Business But what are the benefits of ISO to your business? Why should you sacrifice the time and financial investment to gain a certification?   There are several benefits of gaining an ISO certification; the most popular reasons that organisations invest are; 1.  Globally Recognised Certification – ISO certifications are globally recognised. They signal to clients, partners, and stakeholders the standard...

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### #175 How Daisy embedded effective energy management with ISO 50001

> Damian Edwards from Daisy Corporate Services discusses why they Implemented ISO 50001 and what they’ve learned from the experience

- Published: 2024-05-15
- Modified: 2024-06-28
- URL: https://blackmoresuk.com/175-how-daisy-embedded-effective-energy-management-with-iso-50001/
- Categories: Sustainability, The ISO Show
- Tags: daisy, daisy corporate services, Energy management, ESOS, ISO 50001

Working towards a sustainable future is going to require a joint effort from everyone if we’re to reach our 2030 and 2050 targets. Several initiatives have come out in recent years to try and address one of our biggest challenges, energy consumption. Many of us in the UK will be familiar with ESOS (The Energy Savings Opportunities Scheme), which involves regular reporting from those that fit its criteria. It’s also recently updated to include a stipulation to include an ESOS Energy Plan, which requires you to detail a route to reduce your energy consumption. However, many businesses would prefer a more consistent approach to energy management, such as today’s guest – Daisy Corporate Services. Today Mel is joined by Damian Edwards, ISO Standards Manager at Daisy Corporate Services, to discuss why they Implemented ISO 50001, what they’ve learned from the experience and the benefits gained from implementing an Energy Management System You’ll learn Who is Damian and who are Daisy Corporate Services? Why did they decide to Implement ISO 50001? What was the biggest gap identified during their Gap Analysis? What lessons did they learn from Implementing ISO 50001? What benefits did they gain from ISO 50001 certification? Resources Isologyhub Daisy Corporate Services Daisy Corporate Services ESG In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Mel is joined by...

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### #174 What is the new ISO Climate Change Amendment?  

> Join Mel as she discusses what this new ISO Climate Change Amendment is, why it was introduced and the consequences if you don’t address it

- Published: 2024-05-09
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/174-what-is-the-new-iso-climate-change-amendment/
- Categories: H & S, Info Sec, Quality, Risk, Sustainability, The ISO Show
- Tags: climate change, climate change amendment, iso climate change amendment

In February 2024, the ISO and IAF issued an unprecedented change to 31 commonly adopted ISO Standards, such as ISO 9001, ISO 14001 and ISO 27001.   This change saw the addition of a new ‘Climate Change Amendment’, which was applied in part due to the ISO’s resolution in support of the ISO London Declaration on Climate Change. So what does this mean for ISO certified businesses?   Join Mel as she discusses what this new ISO Climate Change Amendment is, why it was introduced, what are the consequences if you don’t address it and the benefits of its introduction. You’ll learn What is the ISO Climate Change Amendment? Why was it introduced? What are the consequences if you do not address the change? What are the benefits of the Climate Change Amendment? Resources Isologyhub ISO Climate Change Amendment Workshop In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: We break down the new ISO Climate Change Amendment, including why it was introduced and why you should address it ahead of your next Certification Body visit. Join our Workshop– If you’re not sure where to start with addressing this amendment, join our interactive workshop taking place on the 20th May (14:00 – 16:00 GMT). There we will explain how you can integrate the new changes into your existing ISO Management...

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### #173 Top 10 Reasons to Use ISO 42001 AI Management  

> Join Steph Churchman, Communications Manager at Blackmores, on this episode as she discusses the top 10 reasons to adopt ISO 42001.

- Published: 2024-04-30
- Modified: 2024-04-30
- URL: https://blackmoresuk.com/173-top-10-reasons-to-use-iso-42001-ai-management/
- Categories: Info Sec, The ISO Show
- Tags: ai management, artificial intelligence, iso 42001

ISO 42001 was published in December of 2023, and is the first International Standard for Artificial Intelligence Management Systems. It was introduced following growing calls for a common framework for organisations who develop or use AI, to help implement, maintain and improve AI management practices. However, its benefits extends past simply establishing an effective AI Management System. Join Steph Churchman, Communications Manager at Blackmores, on this episode as she discusses the top 10 reasons to adopt ISO 42001. You’ll learn What is ISO 42001? What are the top 10 reasons to use ISO 42001? What risks can ISO 42001 help to mitigate? How can ISO 42001 benefit both users and developers of AI? Resources Isologyhub ISO 42001 training waitlist In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. What is ISO 42001? : Go back and listen to episode 166, where we discuss what ISO 42001 is, why it was introduced and how it can help businesses mitigate AI risks. Episode summary: We take a look at the top 10 reasons why you should consider implementing ISO 42001. #1: ISO 42001 helps to demonstrate responsible use of AI. – , ISO 42001 helps ensure fairness, non-discrimination, and respect for human rights in AI development and use. Remember, AI can still be bias based on the fact that AI models are typically trained...

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### #172 Effectively Responding to a Cyber Incident with Epiq

> Jack Morris from Epiq explains the consequences of not being prepared for a cyber incident & how to effectively respond to a cyber incident.

- Published: 2024-04-25
- Modified: 2024-04-25
- URL: https://blackmoresuk.com/172-effectively-responding-to-a-cyber-incident-with-epiq/
- Categories: Info Sec, The ISO Show
- Tags: cyber incident response, cyber security, epiq, epiq global, Information security, information security management, ISO 27001, iso 27017, iso 27701

Nearly 60% of businesses that are impacted by a cyber incident go out of business within the 6 months following. With our heavy reliance on technology to keep both businesses and services running, it’s imperative that everyone take cyber risk seriously. However, incidents will inevitably happen and it’s up to you to ensure that your business is prepared to ride out the wave, and hopefully make a full recovery! We invited Jack Morris, Account Director at Epiq, back onto the show to discuss the consequences of not being prepared for a cyber incident and the key steps businesses should take in the event of an incident. You’ll learn Who are Epiq? What does the current cyber incident landscape look like?   What are the consequences if a business does not respond to a cyber incident effectively? How can a business detect if they’re being attacked? How should businesses respond in the event of a cyber incident? What role does a legal team play in incident response? Resources Epiq Isologyhub In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Today Mel is joined by guest Jack Morris, Account Director at Epiq, to discuss how businesses should respond to a cyber incident. Who are Epiq? – Epic is a global leader in technology enabled legal services. In fact, it supports 90% of...

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### What is an ISO Consultant? How Our Isologists Can Help You

> An ISO consultant is an individual or organisation that works alongside businesses to help them achieve their ISO certifications

- Published: 2024-04-24
- Modified: 2025-06-12
- URL: https://blackmoresuk.com/what-is-an-iso-consultant-how-our-isologists-can-help-you/
- Categories: Blog

What is an ISO consultant? And Why Should You be Working with One? An ISO consultant or ISO consultancy service is an individual or organisation that works alongside businesses to help them achieve their ISO certifications. When working with an ISO consultant, you are more likely to achieve your ISO certifications in a shorter time period and will have a higher chance of success. This is why so many organisations choose to work with one. At Blackmores, we offer ISO consultancy. We have been working in this industry for decades and have built a wealth of knowledge and experience in assisting businesses in achieving their ISO certifications efficiently. If you are investigating ISO standards for your business and would like some advice and assistance, please contact us. What Does an ISO Consultant Do?   When you work with an ISO consultant, they can help you in many ways. At Blackmores, we follow these steps; Step 1: Conduct an ISO Gap Analysis Audit The first thing we do when working with a new client is to conduct an ISO gap analysis audit. This will highlight to us and our client which areas are functioning well and where changes need to be made in order to pass the certification. Because we work with many clients in different industries and areas, we can conduct these audits quickly and efficiently, so we can start recommending changes as soon as possible. Step 2: Create an ISO System Based on our analysis findings and industry knowledge,...

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### #171 Proactive Steps to Mitigate Cyber Incident Risk with Epiq

> Jack Morris discusses the importance of being proactive in reducing cyber incident risk and the steps you can take to mitigate these risks.

- Published: 2024-04-16
- Modified: 2024-04-16
- URL: https://blackmoresuk.com/171-proactive-steps-to-mitigate-cyber-incident-risk-with-epiq/
- Categories: Info Sec, The ISO Show
- Tags: cyber incident, cyber incident risk, cyber risk, epiq, epiq global, GDPR, Information security, information security management

Cyber incidents are on the rise as data shows there was a 20% increase in data breaches from 2022 to 2023. Technology has become an integral part of most businesses, especially post pandemic where many who may have avoided this reliance on tech had no choice but to adapt to survive. As a result, the question of businesses being affected by a cyber incident has become ‘when’ rather than ‘if’. However, there are a number of steps you can take to mitigate risks ahead of any potential incidents. We invited Jack Morris, Account Director at Epiq, to discuss cyber incidents, the importance of being proactive in reducing cyber incident risk and the steps you can take to mitigate these risks. You’ll learn Who are Epiq? What is a cyber incident? The importance of being proactive in reducing the risk of an incident What can organisations do to be proactive in mitigating cyber incident risk? What are forensic tabletop exercises, and how do they enhance preparedness? Why might an organisation need to get an incident response retainer? What role do Information Governance consultants play in reducing cyber risk? Resources Epiq Isologyhub In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Today Mel is joined by guest Jack Morris, Accoutn Director at Epiq, to discuss how to mitigate cyber incident risk. Who...

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### #170 Trends in the Carbon Market with Nature Broking

> Luke Baldwin, Co-founder and CEO of Nature Broking, explains the latest emerging trends in the carbon market.

- Published: 2024-04-04
- Modified: 2024-04-04
- URL: https://blackmoresuk.com/170-trends-in-the-carbon-market-with-nature-broking/
- Categories: Sustainability, The ISO Show
- Tags: Carbon, carbon emissions, carbon market, carbon offsetting, carbon reduction, iso 14001, iso 14068, nature broking, PAS 2060

Businesses looking to tackle their environmental impact will need to look at how they can reduce their carbon emissions and offset any remaining emissions to ensure that they reach Net Zero. One of the most common ways businesses offset their emissions is through the purchasing of carbon credits that typically go towards planting trees or re-wilding. However, there are a number of new emerging trends following on from the current commodification of nature, resulting in an attitude shift from businesses who are looking to get a lot more involved in the offsetting process. We invited Luke Baldwin, Co-founder and CEO of Nature Broking, back onto the show to explain the latest trends in the carbon market. You’ll learn What are the latest trends in the carbon market? The importance of high integrity within carbon offsetting Looking for impactful solutions Why education around carbon offsetting is key for long-term sustainability commitment How buying carbon credits now can lead to significant savings Resources Nature Broking Isologyhub In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Today Mel is joined by guest Luke Baldwin, Co-founder and CEO of Nature Broking, to discuss emerging trends in the carbon market that help businesses tackle their carbon offsetting. What are the key trends in the Carbon Market – As of 2024, Luke states the leading trends...

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### Access ISO Training Online with our Isologyhub 

> For ISO training online, why not become a member of our Isologyhub? Gain access to materials to help achieve your certificatio

- Published: 2024-03-28
- Modified: 2025-04-24
- URL: https://blackmoresuk.com/access-iso-training-online-isologyhub/
- Categories: Blog

For ISO training online, why not become a member of our Isologyhub and gain access to training materials to help you achieve your certification? Our Isologyhub can help take your business to the next level with a vast array of ISO training materials you and your team can access at your convenience. For more information, visit our Isologyhub page or contact us today. Our Isologyhub Our Isologyhub is the perfect way to complete ISO training online. We have created a wealth of resources to help you to achieve various ISO standards. At Blackmores, we are ISO Consultants who help organisations all over the UK to implement ISO Management Systems and gain certification. Our clients can benefit from our expertise in the field and our experience working in different industries. Our hard work has led us to have a 100% client success rate – so what are you waiting for? Sign up to an isologyhub membership that suits you today. How Our Isologyhub Can Help Your Business  At Blackmores, we have used our expertise to build the UK’s number-one training and resource platform to help you gain the certifications you need. When you become a member, you will have access to ISO training online, which will allow you to; Learn the specific techniques required to gain your ISO certification. Understand the basics of ISO and what an accreditation would mean for your business. Use our online resources to go at your own pace, no set class times or deadlines Keep up-to-date...

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### #169 Credible Carbon offsetting with Nature Broking

> Mel is joined by Luke Baldwin, Co-founder and CEO of Nature Broking, to discuss credible nature-based solutions for carbon offsetting.

- Published: 2024-03-28
- Modified: 2024-03-28
- URL: https://blackmoresuk.com/169-credible-carbon-offsetting-with-nature-broking/
- Categories: Sustainability, The ISO Show
- Tags: carbon credits, carbon offsetting, ISO 14064, iso 14068, nature broking, PAS 2060

The UK is the first major economy to achieve it’s 50% reduction target for Greenhouse Gas Emissions (between 1990 and 2022). However, we’ve still got a lot of work to do to reach our 2023 target of a 68% reduction. Many businesses are already making great strides to reduce their Impact, and while you can reduce, achieving true carbon neutrality will involve offsetting a certain amount of emissions. One of the biggest challenges for businesses in terms of completing their offsetting is finding a credible carbon offsetting scheme. Mel is joined by Luke Baldwin, Co-founder and CEO of Nature Broking, to discuss credible nature-based solutions for carbon offsetting. You’ll learn Who are Nature Broking? What is Natural Capital? How can we restore nature at scale? Financing transition regenerative agriculture through the sale of natural capital How have Nature Broking worked with clients to complete their carbon offsetting? How can you demonstrate a credible carbon offsetting scheme? What projects are Nature Broking currently working on? Resources Nature Broking Isologyhub In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Today Mel is joined by guest Luke Baldwin, Co-founder and CEO of Nature Broking, to discuss credible nature based solutions for carbon offsetting and explore some of the wonderful projects Nature Broking have been involved with. What is natural capital? – Natural capital...

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### #168 Changes to ESOS – What you need to be aware of  

> Ian Boylan, Chief Executive Officer at ISO Baseline, explains the recent changes to ESOS, how they affect organisations in the UK and EU.

- Published: 2024-03-20
- Modified: 2024-03-20
- URL: https://blackmoresuk.com/168-changes-to-esos-what-you-need-to-be-aware-of/
- Categories: Sustainability, The ISO Show
- Tags: energy efficiency directive, Energy management, energy savings opportunities scheme, ESOS, ISO 50001

The UK recently hit a huge milestone, according to the Department for Energy Security and Net Zero (DESNZ), the UK have reduced their Greenhouse Gas Emissions by 50% between 1990 and 2022. The UK are the first major economy to achieve this, however we’ve still got a lot of work to do to meet our 2030 target of a 68% reduction. Over the past few years there have been a number of schemes aimed at businesses to help tackle their impact, specifically their energy consumption. Here in the UK, ESOS (The Energy Savings Opportunities Scheme) was introduced as an implementation of the EU Energy Efficiency Directive and has been a mandatory undertaking for large organisations that fit the criteria. Recently, that scheme has been updated and a number of changes have come into effect for Phase 3. Ian Boylan, Chief Executive Officer at ISO Baseline, joins Mel to explain the recent changes to ESOS, how they affect organisations in the UK and EU and how ISO Baseline’s software can help businesses consistently manage their energy consumption in alignment with ISO 50001 (The Energy Management Standard). You’ll learn Who are ISO Baseline? What is the Energy Savings Opportunities Scheme (ESOS)? What are the changes to ESOS? How do the changes affect those who currently comply using ISO 50001 What are the changes to the ESOS eligibility requirements? How can ISO Baseline help businesses with their ISO 50001 and ESOS compliance? Resources ISO Baseline Isologyhub ISO 50001 In this episode, we talk...

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### #167 How Lifelong Learner embedded ISO 22301 in just 4 months  

> Lauren shares her journey and explains the challenges associated with implementing a Business Continuity Management System in just 4 months.

- Published: 2024-03-05
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/167-how-lifelong-learner-embedded-iso-22301-in-just-4-months/
- Categories: Risk, The ISO Show
- Tags: Business Continuity, iso 22301, lifelong learner

According to the ISO Survey, there’s been a 82. 9% increase in worldwide ISO 22301 certificates issued following 2020. Business Continuity is a must have for businesses who want to ensure long-term survivability following a disruptive event. Many turn to ISO 22301 to help put a framework in place, including today’s guest – Lifelong Learner. However, what usually takes businesses a minimum of 6 months, Lifelong Learner managed to accomplish in just 4 months across an international organisation! That is no small part due to the tremendous effort of Lifelong Learner’s Manager of Information Security, Governance, Risk and Compliance, Lauren Taylor. Lauren joins Mel on this weeks’ episode to share her journey and explains the challenges associated with implementing a Business Continuity Management System in just 4 months. You’ll learn Who are Lifelong Learner? Why did they decide to Implement ISO 22301? What did they learn from implementing ISO 22301? What was the biggest challenge with Implementation? What are the benefits of implementing ISO 22301? Resources Isologyhub Lifelong Learner PSI Testing Excellence Talogy In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Today Mel is joined by guest Lauren Taylor who is the Manager of Information Security, Governance, Risk and Compliance at Lifelong Learner Holdings LLC. Lifelong Learner and it’s brands represent a fusion of comprehensive workforce solutions, with a...

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### #166 What is ISO 42001 AI Management?

> Mel explains what ISO 42001 AI Management is, who it’s applicable to and how ISO 42001 can help businesses manage AI risks.

- Published: 2024-02-21
- Modified: 2024-02-21
- URL: https://blackmoresuk.com/166-what-is-iso-42001-ai-management/
- Categories: Info Sec, Risk, The ISO Show
- Tags: ai, ai management, artificial intelligence, GDPR, iso 42000, iso 42001

There’s no escaping it, AI is here to stay. Over the course of 2023 we’ve seen more general and public use of popular AI tools such as ChatGPT and Gemini (previously Google Bard). It’s now even being integrated into everyday applications such as Microsoft Word and Teams. There is no doubt that there are a lot of benefits to using AI, however, with new technology comes new risks. So how do we address the growing concerns around AI development and use? That’s where the new Standard for AI Management Systems, ISO 42001 comes in! Join Mel this week as she explains exactly what ISO 42001 is, who it’s applicable to, why it was created and how ISO 42001 can help businesses manage AI risks. You’ll learn What ISO 42001 AI Management Systems is Who it’s applicable to Why it was created How ISO 42001 can help businesses manage AI risks Resources Isologyhub ISO 42001 Webinar registration In this episode, we talk about: Join the isologyhub – To get access to a suite of ISO related tools, training and templates. Simply head on over to isologyhub. com to either sign-up or book a demo. Episode summary: Today we’re touching on a very topical subject – AI, and more specifically the brand new AI Management System Standard – IS0 42001. We’ll also be exploring who it’s applicable to, why it was created and how it can help businesses manage AI risks. What is AI? – AI – otherwise known as Artificial intelligence,...

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### #165 What is isology? How to Implement any ISO Standard

> isology is our 7-step method for implementing any ISO Standard, join Mel this week as she breaks down each of the 7 steps.

- Published: 2024-02-13
- Modified: 2024-02-13
- URL: https://blackmoresuk.com/165-what-is-isology-how-to-implement-any-iso-standard/
- Categories: New to ISO?, The ISO Show
- Tags: implementation, isology, isologyhub

We have over 18 years’ experience of implementing various ISO’s, covering a wide range of topics such as Quality, Sustainability, Information Security and Risk. With a 100% success rate, we’re confident in our consistent approach to implementing ISO’s, so much so that we’ve coined our own unique methodology. Our regular listeners may be familiar with the term ‘isology’ from previous episodes referencing our online platform – the isologyhub. But what is isology exactly? Put simply, isology is our 7-step method for implementing any ISO Standard. Join Mel this week as she breaks down each of the 7 steps, including the planning, creation and review of an ISO Management System. You’ll learn Our experience implementing ISO’s The origin of isology What is isology? The seven steps of isology Resources Isologyhub Isology synopsis In this episode, we talk about: Episode Summary – Mel Blackmore will be explaining our world leading methodology to implement any ISO Standard, which we’ve affectionately named ‘Isology’. The creation of isology: We’ve been implementing ISO Standards for 18 years, starting with ISO 9001 and have since expanded our repertoire to over 20 ISO Standards covering risk, sustainability, quality and Information Security. The creation of the isology methodology has been a team effort from all of the consultants who have worked with Blackmores over the years, and is primarily built on best practice. Step 1: Plan – Get a copy of the Standard, determine your scope, timescales, leadership commitment, resources and selecting a Certification Body. Timescales: This is typically...

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### #164 The ISO 27001:2022 Transition Gameplan – A step-by-step guide to complete your Transition

> In this weeks’ episode, Steph Churchman outlines the 7-step ISO 27001:2022 Transition Gameplan available on the isologyhub.

- Published: 2024-02-06
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/164-the-iso-270012022-transition-gameplan-a-step-by-step-guide-to-complete-your-transition/
- Categories: Info Sec, The ISO Show
- Tags: ISO 27001, iso 27001 2022, iso 27001 migration, iso 27001 transition, iso 27001:2022, ISO transition, isology, isologyhub

The deadline is looming over the horizon as October 2025 marks end of the validity of ISO 27001:2013 certificates. Have you made a start on your transition journey? If not, you really should make a start in 2024 to ensure you’re all set well before that final deadline. The first step is to decide if you want to do it yourself or enlist the help of a professional consultant. For those that want to tackle it yourselves, you’re in luck! As we have just the tool to help: The ISO 27001:2022 Transition Gameplan. In this weeks’ episode, Steph Churchman, Communications Manager at Blackmores, explains why you need to transition to the 2022 version of the Standard and outlines the 7-step ISO 27001:2022 Transition Gameplan available on the isologyhub. You’ll learn Why do you need to transition to ISO 27001:2022? What happens if you don’t transition? What is the ISO 27001:2022 Transition Gameplan? An overview of the 7-step Gameplan Resources Isologyhub ISO 27001 Transition Gameplan In this episode, we talk about: A different host – Steph Churchman, Communications Manager at Blackmores, steps in to cover today’s episode. She’s heavily involved with the development and updating of the isologyhub, and will be explaining one of the latest Gameplan’s: The ISO 27001:2022 Transition Gameplan Why do you need to transition to ISO 27001:2022? The October 2025 deadline is fast approaching, so you really should be making a start in 2024 if you’ve not already. Who needs to transition to ISO 27001:2022? – Basically,...

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### #163 The environmental value of circular design with Design Conformity

> Adam Hamilton-Fletcher, Founder of Design Conformity, discusses the application of circular design within the furniture manufacture industry

- Published: 2024-01-30
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/163-the-environmental-value-of-circular-design-with-design-conformity/
- Categories: Sustainability, The ISO Show
- Tags: circular design, design conformity, iso 14001, ISO 14064, iso 14068, PAS 2060, Sustainability

Did you know that in the UK alone, 22 million pieces of furniture are discarded each year, the majority of which goes directly to landfill. That amounts to an estimated 670,000 tonnes of furniture wasted, where a significant portion could be recycled and reused. (Source) It’s clear to see the need for a more sustainable approach to furniture design, manufacture and lifecycle, which is where today’s guest, Design Conformity, come in. Design Conformity live and breathe circular design, the process for creating products sustainably from the beginning, and offer a Life Cycle Assessment Certification Process which has already led to significant carbon reductions. Mel is joined by Adam Hamilton-Fletcher, Founder and Director at Design Conformity, to discuss the application of circular design within the furniture manufacture industry and explain how their Life Cycle Assessment Certification process can help businesses reduce their carbon footprint. You’ll learn Who are Design Conformity? What is circular design and how does it help companies reduce their carbon footprint? What are the benefits of Design Conformity’s certification? Can sustainability be of financial and environmental benefit to business? Examples of circular design in practice Resources The ISO Show Design Conformity Carbon Calculator Circular Design Guide In this episode, we talk about: Introducing today’s guest – We welcome Adam Hamilton-Fletcher, Founder and Director at Design Conformity, onto the show. Design Conformity are currently setting the standard in retail sustainability, particularly in relation to the furniture industry. Who are Design Conformity? Adam worked in the manufacturing industry for about...

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### #162 What’s the difference between Certification and Verification?

> In this weeks’ episode Mel explains the key differences between the terms ‘Certification’ and ‘Verification’ in relation to ISO Standards

- Published: 2024-01-16
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/162-whats-the-difference-between-certification-and-verification/
- Categories: Sustainability, The ISO Show
- Tags: certification, ISO 14064, iso 14068, PAS 2060, verification

For those in the ISO Space, you may be very familiar with the term ‘Certification’ in relation to ISO Standards. However, for certain ISO Standards there is a different type of terminology you need to be aware of. The demand for a more unified and structured approach to reduce carbon emissions has resulted in a few carbon related ISO Standards to be published over the last few years. Standards such as ISO 14064 (Carbon Verification) and ISO 14068 (Climate Change Management) use the term ‘Verification’ rather than ‘Certification’. So, what’s the difference between the two? Join Mel in this weeks’ episode as she explains the key differences between the terms ‘Certification’ and ‘Verification’ in relation to ISO Standards. You’ll learn What is Certification? What is Verification? What is the difference between certification and verification? What’s involved with Verification? Is there a demand for Verification in the UK and overseas? Resources The ISO Show Carbonology In this episode, we talk about: Episode summary – Listeners familiar with the world of ISO will know of the term ‘Certification’, however the release of new Carbon related Standards such as ISO 14064 and ISO 14068 has brought in a new term: ‘Verification’ This episode, we’ll explain the difference between the two. If you’d like to learn more about ISO 14064 and ISO 14068, check out episode 72 and episode 158. What is Certification? – Quiet simply, Certification is for businesses who wish to certify an ISO Management system – so a company wishing to...

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### #161 What trends are in the top 10 ISO Standards?

> Join Mel in this weeks’ episode as she breaks down the top 10 ISO Standards Implemented globally and identifies key trends.

- Published: 2024-01-09
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/161-what-trends-are-in-the-top-10-iso-standards/
- Categories: New to ISO?, The ISO Show
- Tags: iso 237001, ISO 50001, top 10

ISO Standards are internationally recognised as the gold standard for best practice within a variety of subjects and sectors. But what ISO Standards are the most popular across the whole globe? And are there any trends that can be gleaned? Thankfully, the International Standards Organization runs a yearly survey to find out! Join Mel in this weeks’ episode as she breaks down the top 10 ISO Standards Implemented globally, where they are most popular and identifies key trends. You’ll learn What are the top 10 Implemented ISO Standards? What Standards are gaining traction? Where are the top 10 Standards most popular? Are there any trends within the top 10 Implemented ISO Standards? Resources The ISO Show ISO. org In this episode, we talk about: Don’t forget to subscribe and leave a review – We love sharing top tips and dispelling myths about ISO Standards. Help us reach a wider audience by subscribing on your preferred media player, and leaving us a review Episode summary – We’ll be taking a look at the top 10 most popular ISO Standards based on the ISO Survey, run annually by iso. org. The survey results break down the number of ISO Certificates issued, and highlights which countries and sectors these Standards are most popular in. We’re basing this episode on the 2022 results, as the 2023 results won’t be out until later this year. We’ll do another episode on the 2023 results to see what’s changed – so keep an eye out for that!...

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### #160 What were our Top 5 most popular episodes in 2023?

> Mel looks back on the 5 most popular ISO Show episodes of 2023, including some highlights from each episode.

- Published: 2024-01-04
- Modified: 2024-01-04
- URL: https://blackmoresuk.com/160-what-were-our-top-5-most-popular-episodes-in-2023/
- Categories: The ISO Show
- Tags: carbon offsetting, iso 27001 transition, iso 27001:2022, top 5

Before we dive into the new year, we’d like to take a step back and reflect on 2023. Last year was filled with a lot of topics and challenges, from tackling the transition to ISO 27001:2022, to finding credible ways to offset your carbon emissions within the UK. With a total of 33 episodes published last year, Mel looks back on the 5 most popular episodes of 2023, including some highlights from each episode. You’ll learn What were the top 5 most popular podcast episodes of 2023? A highlight from each of the top 5 episodes Resources The ISO Show In this episode, we talk about: Editor shoutout – A special shout out to the Blackmores Communication Manager, Steph Churchman, who helps organise, produce and publish the ISO Show podcast! Information Security was a favorite topic for 2023 – ISO 27001:2022 was definitely a hot topic in 2023, which is not a surprise seeing as anyone currently certified to ISO 27001:2013 will need to transition to the latest standard by October 2025. Many were making a start on this in 2023, or looking to plan it in for 2024. #1: Episode 128 What’s new with ISO 27001:2022? – Orginially published as part of a series of podcasts explaining the new Standard. This episode focuses on a high-level overview of the major changes. Here are a few highlights from the snippet: Steve Gives an overview of what’s new in ISO 27001:2022 – The updated version of ISO 27001 was released on...

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### #159 10 Reasons to use ISO 14068 Carbon Neutrality

> In this weeks’ episode Mel explains 10 reasons why you should use ISO 14068 – the new Standard for Carbon Neutrality.

- Published: 2023-12-18
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/159-10-reasons-to-use-iso-14068-carbon-neutrality/
- Categories: Sustainability, The ISO Show
- Tags: carbon neutrality, carbon offsetting, ISO 14064, iso 14068, PAS 2060

Trying to achieve Carbon Neutrality can feel like a monumental task, especially with so many separate elements that you have to complete. From quantifying your data, reducing where possible and offsetting the remainder, it can be hard to keep track of it all with taking a structured approach. Which is where ISO 14068 comes in. This is the new Standard for Climate Change Management, and it’s specially designed to help businesses with the transition to Net Zero. In this weeks’ episode Mel explains 10 reasons why you should use ISO 14068 – the new Standard for Carbon Neutrality. You’ll learn What is ISO 14068? Why should you adopt ISO 14068? How can Carbonology Support you with ISO 14068? Resources Carbonology Grab a copy of our Net Zero Planner ISO 14068 In this episode, we talk about: What is ISO 14068? – This is standard for Climate Change Management. If you’d like to find out more about the Standard, it’s purpose and how it can prevent green washing, go back and watch our previous episode. Where to find more information – This podcast is based off BSI’s most recent Publication on ISO 14068: ‘Climate Change Management – Transition to Net Zero – Part 1: Carbon Neutrality (A BSI Executive Briefing). You can download this from a recent blog on BSI’s website. Reason 1: A structured approach – Mel found out firsthand from a recent EMEX event that people are looking for a structured approach to carbon neutrality. ISO 14068 gives organisations...

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### #158 ISO 14068 – A new pathway to Net Zero

> In this weeks’ episode Mel explains what BS ISO 14068 is, who can use the Standard, and how this Standard can combat green washing.

- Published: 2023-12-12
- Modified: 2023-12-12
- URL: https://blackmoresuk.com/158-iso-14068-a-new-pathway-to-net-zero/
- Categories: Sustainability, The ISO Show
- Tags: carbon neutrality, carbonology, climate change management, iso 14068, iso 14068-1, net zero, PAS 2060

We’re inching closer to our 2030 and 2050 Net Zero targets, and if we keep going the way we are, we’re not going to hit either one. This is unsurprising considering the lack of a unified approach to achieving Net Zero. There are a lot of options to tackle certain aspects of sustainability, but few outline an entire pathway to guide businesses towards a tangible goal. However, that may be set to change with the release of ISO 14068-1:2023 – Climate Change Management! In this weeks’ episode Mel explains what BS ISO 14068 is, who can use the Standard, and how this Standard can combat green washing. You’ll learn What is ISO 14068? Who is this Standard for? Why was this Standard created? How can ISO 14068 help businesses to tackle climate change How can ISO 14068 help combat green washing Resources Carbonology Grab a copy of our Net Zero Planner ISO 14068 In this episode, we talk about: Introduction and episode summary – ISO 14068 has just been published, superseding PAS 2060. In this episode, we’ll explore what this Standard is all about, how it can help you and help prevent green washing. Keep an eye out for our follow-up episode, which will give you more insight into the 10 reasons for adopting this Standard to achieve Net Zero in 2024. A passion for Sustainability – If you’re new, you may not be aware that Mel is the CEO of both Blackmores and Carbonology. Carbonology was created as a...

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### #157 Monolith’s success with ISO 27001 Information Security  

> Take a look at our ISO show podcast and find out all about Monolith’s success with ISO 27001 Information Security.

- Published: 2023-11-29
- Modified: 2025-01-31
- URL: https://blackmoresuk.com/157-monolith-ais-success-with-iso-27001-information-security/
- Categories: Info Sec, The ISO Show
- Tags: ai, Information security, ISO 27001, machine learning, monolith ai

The use of AI within business is starting to become more common place. With major applications like Microsoft Teams and Word integrating many new features designed to make our lives easier. However, we still need to exercise caution with this new technology and consider what we can put in place to mitigate any potential security risks while developing or utilizing it. Which is precisely what today’s guest, Monolith, has done. Monolith provide a machine learning program that engineers can adopt to build highly accurate self-learning AI models that instantly predict the performance of systems in a wide variety of operating conditions. In this weeks’ episode Mel is joined by Æsc George, Senior Software Engineer at Monolith, to discuss why they have adopted ISO 27001, explain their implementation journey and the benefits of having an Information Security Management System.   You’ll learn Who are Monolith? What was their main driver behind obtaining ISO 27001? What was the biggest Gap identified in the initial Gap Analysis? What benefits did Monolith gain from implementing ISO 27001? Resources Monolith ISO 27001 Transition Gameplan In this episode, we talk about: An introduction to Monolith and Æsc George – Monolith is all about empowering engineers to develop self-learning models from their engineering test data. With this they can develop machine learning models to really accelerate new product introductions and get these new products to market much more quickly, primarily by using these models to accelerate and streamline their testing. They are currently recommended for ISO 27001...

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### #156 Net Zero in 90 Days

> Find out how to become Net Zero in 90 Days with our ISO podcast. Make sure you contact our ISO consultants for more information.

- Published: 2023-11-20
- Modified: 2025-06-12
- URL: https://blackmoresuk.com/156-net-zero-in-90-days/
- Categories: Sustainability, The ISO Show
- Tags: carbonology, ESG, ISO 14064, iso 14068, net zero, PAS 2060, Sustainability, sustainable development goals

The demand for tangible sustainability action is becoming more pressing as we inch closer to our 2030 and 2050 Net Zero targets. However, that is still quite a way off, and many businesses are dragging their feet when it comes to taking action. Sure, some may have an ESG Policy or mention it on their website, however that term is starting to become synonymous with green washing due to poor implementation in many cases. So, what can you do to make a difference right now? In this weeks’ episode Mel explains the principle of Parkinson’s law, how ISO Standards can help to tackle climate change and how you can achieve Net Zero in just 90 days. You’ll learn What Parkinson’s Law is How can ISO standards help tackle climate change The 3 reasons why businesses are behind on achieving net zero How you can achieve Net Zero in just 90 days using the Net Zero Planner Resources Carbonology Register for EMEX here Grab a copy of our Net Zero Planner In this episode, we talk about: Come visit the Carbonology stand at EMEX! – EMEX is a free exhibition to learn about carbon management, ESG and sustainability. It takes place at ExCeL London on 22nd – 23rd November 2023 – Carbonology will be at Stand G38. Come grab a free Net Zero Planner while you’re there! Register your place here. Episode Summary – Today we’ll be talking about why we need to act now rather than in a decade or...

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### #155 How to create a PPN 06/21 Carbon Reduction Plan

> David Algar explains how to create a PPN 06/21 Carbon Reduction Plan, shares some tips on presentation and how Carbonology® can support you.

- Published: 2023-11-15
- Modified: 2023-11-15
- URL: https://blackmoresuk.com/155-how-to-create-a-ppn-06-21-carbon-reduction-plan/
- Categories: Sustainability, The ISO Show
- Tags: carbon reduction, carbon reduction plan, carbonology, crp, ISO 14064, PAS 2060, PPN 06/21

Sustainability has become a top topic to address in the last few years, both for businesses and individuals. In fact, 90% of business leaders think sustainability is important, but only 60% actually have a sustainability Strategy. The demand for tangible action is becoming more pressing as we inch close to the 2030 milestone of the Paris Agreement. To encourage action from businesses, we’re seeing more public and private sector contracts include a tendering requirement to show your commitment to sustainability. One such example is the need for a PPN 06/21 Carbon Reduction Plan. In this weeks’ episode David Algar, Principal Carbonologist® at Carbonology, joins Mel to explain how to create a Carbon Reduction Plan, shares some top tips on presentation and how Carbonology® can support you. You’ll learn How to create a Carbon Reduction Plan How Carbonology® can help you align that plan with ISO 14064 and PAS 2060 Addressing difficult tendering questions How to best present your Carbon Reduction Plan Resources Carbonology Book a call with David Algar A quick Guide to creating your PPN 06/21 Carbon Reduction Plan In this episode, we talk about: What are PPN 06/21 Carbon Reduction Plans? – Go back and listen to our previous episode to learn more. Episode Summary – Today we’ll be talking about how to create a Carbon Reduction Plan (CRP), how to deal with difficult tendering questions and the best ways in which to present your CRP. How do you actually calculate the emissions? We have gone into this...

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### #154 What are PPN 06/21 Carbon Reduction Plans, and why do you need one?

> In this weeks’ episode David Algar explains exactly what PPN 06/21 Carbon Reduction Plans are and what the requirements mean in practice.

- Published: 2023-11-08
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/154-what-are-ppn-06-21-carbon-reduction-plans-and-why-do-you-need-one/
- Categories: Sustainability, The ISO Show
- Tags: carbon reduction plans, carbonology, ISO 14064, net zero, PAS 2060, policy procurement note, PPN 06/21

Sustainability has become one of the main focal points for businesses to address in the last few years, and for good reason! We’re already seeing the devastating effects of simply doing nothing in the form of more extreme weather, occurring much more frequently in areas not equip to handle it. To encourage action from businesses, we’re seeing more public and private sector contracts include a tendering requirement to show your commitment to sustainability. One such example is the need for a PPN 06/21 Carbon Reduction Plan. In this weeks’ episode David Algar, Principal Carbonologist at Carbonology, joins Mel to explain exactly what PPN 06/21 Carbon Reduction Plans are, what the requirements mean in practice and the consequences if a business does not meet the requirements. You’ll learn What are PPN 06/21 Carbon Reduction Plans? What the requirements mean in practice Benefits to a business What if a business does not meet the requirements? Resources Carbonology Book a call with David Algar A quick Guide to creating your PPN 06/21 Carbon Reduction Plan In this episode, we talk about: Episode Summary - We’re talking about PPN 06/21 Carbon Reduction Plans because there is a government requirement to submit one. This episode will cover the what and why, in part 2 we’ll go into more detail about how to create a Carbon Reduction Plan. What is a PPN 06/21 Carbon Reduction Plan? Procurement Policy Note 06/21 was introduced back in June 2021, hence the 06/21 part, and is a tendering requirement for...

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### #153 Breaking down ISO 20000 Service Management  

> We explore Clauses 7 and 8 of ISO 20000 Service Management in more detail, and how certain aspects can apply to any business.

- Published: 2023-10-25
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/153-breaking-down-iso-20000-service-management/
- Categories: Quality, The ISO Show
- Tags: ISO 20000, iso 20000-1, IT service management, service management

Last week we gave you an introduction to ISO 20000, the Service Management Standard. As a refresher, the aim of the standard is to provide a framework for an effective end-to-end service management system which encompasses the entire lifecycle of a service from concept and design, through to service removal and end-of-life. It’s best adopted by businesses who provide a service, particularly those that operate a help / service desk system. For some this may still seem a bit nebulous, especially for those that may not be familiar with Service Management terminology. To help demystify this Standard, we’ve brought Steve back to take a deeper dive into what makes this Standard unique. Join Steve Mason and Mel in this weeks’ episode as they explore Clauses 7 and 8 of ISO 20000 in more detail, and how certain aspects can apply to any business. You’ll learn What is ISO 20000? What is included in Clause 8 of ISO 20000? How can ISO 20000 apply to any business? Resources isologyhub ISO 20000 In this episode, we talk about: What is ISO 20000? Go back and listen to our previous episode to learn what ISO 20000 is, a brief overview of the key clauses and the benefits of adopting the Service Management Standard. A recap of the main requirements of the Standard: 4. 0 Context of the Organisation 5. 0 Leadership 6. 0 Planning 7. 0 Support of Service Management System 8. 0 Operation of the Service Management System 9. 0 Performance Evaluation...

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### #152 What is ISO 20000 Service Management?  

> Steve Mason joins Mel to discuss what ISO 20000 is, who can use and benefit from the Standard and how it fits in with other more widely adopted ISO Standards.

- Published: 2023-10-18
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/152-what-is-iso-20000-service-management/
- Categories: Quality, The ISO Show, Uncategorized
- Tags: ISO 20000, iso 20000-1, IT service management, service management

Often seen as the poor cousin to ISO 9001, ISO 20000 Service Management largely gets ignored in favour of the more popular Quality Management Standard. To be fair, it’s title may have done it a disservice in the past. Being known as the IT Service Management Standard prior to 2018, it was often perceived as only applicable to IT service providers, when in actuality it could be adopted by any business! So, what is ISO 20000 exactly? The aim of the standard is to provide a framework for an effective end-to-end service management system which encompasses the entire lifecycle of a service from concept and design, through to service removal and end-of-life. It’s best adopted by businesses who provide a service, particularly those that operate a help / service desk system. In this weeks’ episode, Steve Mason joins Mel to discuss what ISO 20000 is, who can use and benefit from the Standard and how it fits in with other more widely adopted ISO Standards. You’ll learn What is ISO 20000? Who is ISO 20000 designed for? What are the benefits of ISO 20000? A brief overview of the Standard How ISO 20000 integrates with other ISO Standards Resources isologyhub ISO 20000 In this episode, we talk about: Why are we talking about this Standard? We’ve had a lot of interest in a few of our informative videos available on YouTube over the past year, with ISO 20000 content constantly ranking in our top 5 most watched videos every month....

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### #151 Where Certification Bodies are failing  

> Businesses going through ISO certification may see any decisions made by Certification Body Assessors as infallible, however there’s still a very human aspect which can lead to some common pitfalls

- Published: 2023-10-11
- Modified: 2023-10-18
- URL: https://blackmoresuk.com/151-where-certification-bodies-are-failing/
- Categories: New to ISO?, The ISO Show
- Tags: certification, certification body, iso 17021, iso assessment

One of the most crucial steps to gaining your ISO certification is the completion of a Stage 1 and Stage 2 assessment, conducted by an accredited Certification Body. A quick reminder - your certification doesn’t mean much if you haven’t received certification from an accredited Certification Body – so make sure you do your research! Businesses going through their final Assessments to gain ISO certification may see any decisions made by Certification Body Assessors as infallible, however there’s still a very human aspect which can lead to some common pitfalls. Last week we dived into the requirements of ISO 17021 – the Conformity Assessment Standard designed for Certification Bodies, and more specifically the requirements in relation to you as a client. In this weeks’ episode, Steve Mason joins Mel once again to share some issues raised by Blackmores’ clients against Certification Bodies, and explains the related rules in ISO 17021 which Certification Bodies should abide by. You’ll learn What is ISO 17021? Key issues raised by Blackmores’ clients in relation to Certification Bodies Related ISO 17021 requirements Resources isologyhub ISO 17021 In this episode, we talk about: What is ISO 17021? It’s the Conformity Assessment Standard designed for Certification Bodies. In effect, it acts as a service level agreement. These are the rules that these certification bodies need to comply with if they are accredited by an accreditation body like UKAS. Listen to the previous episode to learn more. What are we focusing on in this episode? There have been...

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### #150 Why you should be aware of ISO 17021 ahead of your next Certification Body visit

> Steve Mason discusses what ISO 17021 is, why you should be aware of it and the elements related to service delivery from Certification Bodies.

- Published: 2023-10-03
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/150-why-you-should-be-aware-of-iso-17021-ahead-of-your-next-certification-body-visit/
- Categories: New to ISO?, The ISO Show
- Tags: certification, iso 17021, iso assessment, iso certification, surveillance audit

If you are going for certification, or currently manage a certified ISO Management System, then you should also be aware of ISO 17021 ahead of any Assessments or Surveillance audits conducted by an accredited Certification Body. ISO 17021 sets out requirements for bodies providing audit and certification of management systems. It ensures that Certification Bodies provide a reliable assessment of compliance with the applicable requirements, carried out by a competent impartial audit team, to achieve a consistent result for all clients. So, why should you be aware of this Standard in particular? ISO 17021 also establishes what you as a client should expect from your Certification Body. Steve Mason, Managing Consultant at Blackmores, joins Mel to discuss what ISO 17021 is, why you should be aware of it and the requirements related to expected service delivery from Certification Bodies. You’ll learn What is ISO 17021 The difference between accredited and non-accredited certification bodies A brief overview of the Standard and client related requirements Resources isologyhub International Accreditation Forum ISO 17021 In this episode, we talk about: Why are we talking about ISO 17021 now? In our internal Team Meetings, Certification Bodies are an established talking point. Highlighting the good and the bad, but in recent months it’s been more on the negative side. Steve had highlighted ISO 17021 as the Standard to look at in regard to expected service delivery requirements from Certification Bodies – so here we are! What is ISO 17021? The reason for the standard is that...

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### #149 10 reasons why ISO Standards help to win Tenders

> Join Mel on today’s ISO Show episode as she shares 10 reasons why ISO Standards can help businesses win tenders.

- Published: 2023-09-26
- Modified: 2023-09-26
- URL: https://blackmoresuk.com/149-10-reasons-why-iso-standards-help-to-win-tenders/
- Categories: New to ISO?, The ISO Show
- Tags: iso 14068, tenders, win tenders

One of the most common reasons why businesses look to achieve certification is because a client or prospective client is demanding it. Questions are often asked in tenders such as do you have an Environmental policy? A complaints procedure? Data privacy controls? And of course do you have ISO 9001 (the quality standard)? Or ISO 14001 (the Environmental Management Standard)? These answers accrue points and when bidding for a contract, the more points you can get the better chance you have of winning that lucrative contract, which could bring your company 1 – 3 years of high value revenue and profit. So why are ISO Standards, Policies and Procedures mentioned in tenders? And why should you look to align your business with quality, environmental and risk standards? Join Mel on today’s episode as she shares 10 reasons why ISO Standards can help businesses win tenders. You’ll learn Why are ISO Standards mentioned in Tenders? The difference between accredited and non-accredited certification bodies 10 Reasons why ISO Standards can help to win Tenders Resources isologyhub In this episode, we talk about: Based on 17 years of running four businesses relating to ISO standards, Mel estimates that 8 out of 10 businesses that look to achieve certification is because they want to win or retain a client contract. If you've got your Policies, Procedures, Standards and systems in place, it does make the whole process of bidding for tenders a lot easier, in addition to giving you a greater chance of winning...

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### #148 How Asynt are embedding Quality and Environmental management with ISO 9001 and ISO 14001

> Today Siobhan Ellwood explains their journey towards ISO 9001, and how they embedded ISO 14001 along the way using the isologyhub

- Published: 2023-09-13
- Modified: 2024-06-28
- URL: https://blackmoresuk.com/148-how-asynt-are-embedding-quality-and-environmental-management-with-iso-9001-and-iso-14001/
- Categories: Quality, Sustainability, The ISO Show
- Tags: asynt, environmental management, iso 14001, iso 9001, iso14001, iso9001, isologyhub, quality management

Quality and environmental management are top priorities for many organisations, backed up by the increasing number of ISO 9001 and ISO 14001 certificates being issued every year. Aside from being a popular requirement on tenders, ISO 9001 and ISO 14001 provide a robust framework for businesses to ensure they follow Best Practice, enhance their businesses performance and put measures in place to reduce their environmental impact. We often see these two Standards being implemented in tandem, as is the case with todays’ guest, Asynt. Asynt is a global provider of world leading technologies and services for scientific research, developed by chemists for chemists, their laboratory equipment responds to the real demands of industry and academia across the globe. Today we welcome Siobhan Ellwood, Sales Support at Asynt, as she explains their journey towards ISO 9001 Implementation, and how they embedded ISO 14001 along the way using our online learning platform – the isologyhub. You’ll learn Who are Asynt? How did Siobhan get involved with ISO Standards? What was Asynt’s main driver for obtaining ISO 9001 and ISO 14001? What did Asynt learn while implementing ISO 9001 and ISO 14001? Siobhan’s experience using the isologyhub to implement ISO 14001 Resources Asynt ISO 9001 ISO 14001 isologyhub In this episode, we talk about: An Introduction to Asynt - A global provider of world leading technologies and services for scientific research. Based just outside of Ely in Cambridgeshire, they just celebrated 20 years in business! Siobhan’s role and how she got involved with...

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### #147 How Haymarket are leading the way in Sustainable Event Management with ISO 20121   

> Gary and Natalie from Haymarket discuss why they added ISO 20121 to their portfolio, the challenges faced and the benefits gained.

- Published: 2023-09-06
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/147-how-haymarket-are-leading-the-way-in-sustainable-event-management-with-iso-20121/
- Categories: ISO 20121, Sustainability, The ISO Show
- Tags: haymarket, haymarket media group, iso 14001, iso 20121, ISO 50001, iso20121, sustainability standards, sustainable event management, sustainable events

The UK events industry accounts for 35% of the UK visitor economy and is estimated to be worth £42 billion, yet it is still incredibly wasteful, with 68% of waste going directly to landfill. Haymarket Media Group is a global media data and information company, who offer a wide range of digital print, tech and live event services. Haymarket UK had been certified to ISO 14001 (Environmental Management) and ISO 50001 (Energy Management) for a few years prior to 2019, covering most aspects of their business from a sustainability point of view. However, their live events still had many sustainability opportunities that were not being taken into consideration by their existing certifications. So, in early 2022 they embarked on their journey to gain ISO 20121 (Sustainable Event Management) certification.   Today, Gary Charlton and Natalie Harris from Haymarket join Mel to discuss exactly why they added ISO 20121 to their portfolio, the challenges faced with Implementing the Standard, and the benefits gained from certification. You’ll learn Who are Haymarket? What is ISO 20121 Sustainable Event Management? Why did Haymarket choose to Implement ISO 20121? What challenges did they face? What are the benefits of ISO 20121? Resources Haymarket Media ISO 20121 isologyhub In this episode, we talk about: An Introduction to Haymarket Media Group - A global media data and information company, with offices in the UK, US, Germany, India and Asia. They produce live events (including award ceremonies, conferences and exhibitions), digital print, education data and tech services. Gary...

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### #146 5 mistakes to avoid while managing an Energy Management System

> Today Darren Morrow, Senior Isologist here at Blackmores, joins us to share his top 5 mistakes to avoid while managing an EMS.

- Published: 2023-08-30
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/146-5-mistakes-to-avoid-while-managing-an-energy-management-system/
- Categories: Sustainability, The ISO Show
- Tags: ems, Energy management, enms, ISO 50001, iso50001

Energy Management can be a tricky topic to approach depending on your industry. There are a lot of factors that need to be considered to ensure that you are accurately monitoring and measuring your energy consumption. Thankfully ISO 50001, the Standard for Energy Management, does provide a lot of useful guidance to help you get started. As a reminder, ISO 50001 can help your business to continually improve its energy performance, energy efficiency, energy use and energy consumption. Building an energy management system (EMS) based on the requirements of ISO 50001 will ultimately help you to understand, monitor and measure your use of energy. However, even with the guidance, we often see a few common mistakes companies make while managing their EMS. Today Darren Morrow, Senior Isologist here at Blackmores, joins us to share his top 5 mistakes to avoid while managing an EMS. You’ll learn What is ISO 50001? 5 mistakes to avoid while managing an Energy Management System How can you avoid these mistakes? Resources isologyhub ISO 50001 In this episode, we talk about: What is ISO 50001? ISO 50001 is all about continually improving energy performance, energy efficiency, energy use and energy consumption. By Implementing an energy management system, you will be able to fully understand and monitor and measure your use of energy. Like most other ISO’s, continual improvement is at the heart of ISO 50001, and It’s also based on the Annex SL format. So, it shares some similarities with Standards such as ISO 9001...

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### #145 The power of 10 minutes a day with Lorna Leonard  

> Lorna joins us to share her story of how saving just 10 minutes a day can potentially lead to 54 hours worth of saved time

- Published: 2023-08-23
- Modified: 2023-08-23
- URL: https://blackmoresuk.com/145-the-power-of-10-minutes-a-day-with-lorna-leonard/
- Categories: The ISO Show
- Tags: 10 minutes, continual improvement, iso 9001, leonard business services, lorna leonard, time saving, top tips

There are a lot of tedious tasks that we put off or would rather just not do! Often, these types of tasks don’t take too long, but can cause delays if not completed. If you find yourself battling with this, it may be time to ask: Where could you save 10 minutes a day? That’s the exact question Lorna Leonard, Managing Director of Leonard Business Services, asked her team at the start of 2023. Focusing on tasks that were being put off for various reasons, Lorna found a potential time saving of 54 hours a month! Today Lorna joins us to share her story of how saving just 10 minutes a day can potentially lead to 8 days’ worth of time saved, in addition to the pitfalls and solutions she found along the way. You’ll learn Who are Leonard Business Services Why did the 10 minute initiative start? The power of saving 10 minutes a day What challenges did they face? Resources Leonard Business Services Lorna Leonard’s LinkedIn ISO 9001 isologyhub In this episode, we talk about: An Introduction to Lorna Leonard and Leonard Business Services – a virtual finance department who are certified to ISO 9001. Lorna also joined us on a previous episode, Chaos to Calm, to talk about their experience working during the COVID pandemic. The challenge: Lorna started off with only 1 other member of staff, over the years they’ve grown to 7, with an increasing number of associates. With the organisation growing, Lorna was unable...

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### #144 5 Top tips for ISO 50001 Implementation

> Today Darren Morrow, Senior Isologist here at Blackmores, joins us to share his top 5 top tips for ISO 50001 Implementation.

- Published: 2023-08-15
- Modified: 2023-08-15
- URL: https://blackmoresuk.com/144-5-top-tips-for-iso-50001-implementation/
- Categories: Sustainability, The ISO Show
- Tags: Energy, Energy management, ISO 50001, iso50001, iso5001

We’re already seeing the devastating effects of failing to maintain global warming at the 1. 5 degrees, as pledged in the 2015 Paris Climate Agreement. In order to get this back on track we all need to consider our current energy consumption. So, what can businesses do to manage their impact? That’s where ISO 50001, the Standard for Energy Management, comes in! ISO 50001 can help your business to continually improve its energy performance, energy efficiency, energy use and energy consumption. Building an energy management system will ultimately help you to understand, monitor and measure your use of energy. Today Darren Morrow, Senior Isologist here at Blackmores, joins us to share his top 5 top tips for ISO 50001 Implementation. You’ll learn What is ISO 50001? 5 top tips for Implementing and Energy Management System Resources isologyhub ISO 50001 In this episode, we talk about: We have a more detailed walkthrough of ISO 50001 Implementation available in our steps to success podcast series, which are episodes: 84, 85 and 88 What is ISO 50001? ISO 50001 is all about continually improving energy performance, energy efficiency, energy use and energy consumption. By Implementing an energy management system, you will be able to fully understand and monitor and measure your use of energy. Like most other ISO’s, continual improvement is at the heart of ISO 50001, and It’s also based on the Annex SL format. So, it shares some similarities with Standards such as ISO 9001 and ISO 14001. If you’ve got...

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### #143 Reinvigorate interest in your ISO Management System with the Engagement Amplifier Gameplan – Part 2

> Today Sarah will continue on from the last episode and explain the last few steps in the Engagement Amplifier Gameplan.

- Published: 2023-08-08
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/143-reinvigorate-interest-in-your-iso-management-system-with-the-engagement-amplifier-gameplan-part-2/
- Categories: H & S, Info Sec, New to ISO?, Quality, Risk, Sustainability, The ISO Show
- Tags: iso management system, management system, management system update, reinvigorate

We sadly often see Management Systems fade into the background following successful certification. When this happens, it can stagnate and cease to be a driving force for continual Improvement within the business. So, what can you do to reinvigorate interest? That’s where the Engagement Amplifier Gameplan comes in! This Gameplan was created by today’s guest, Sarah Ball, an isologist here at Blackmores and one of the main driving forces behind our online membership – the isologyhub. Today Sarah will continue on from the last episode and explain the last few steps in the Engagement Amplifier Gameplan.   You’ll learn What is the isologyhub? What are the final 4 steps in the Engagement Amplifier Gameplan? Resources isologyhub What’s in a name In this episode, we talk about: The isologyhub is our online Membership our online membership site that includes a full ISO 14001 roadmap to help you create and launch your own bespoke environmental management system. Also included are a suite of templates and training on various ISO’s to help take you from zero to hero in ISO Standards. Sarah Ball created the Engagement Amplifier Gameplan in addition to many other resources on the hub. She is one of the key people behind the hub’s creation and currently drives it’s development. This is part 2! We covered what the Engagement Amplifier is, along with the first few steps in the Gameplan in the last episode. If you missed out, I highly recommend going back and giving it a listen. Step 4...

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### #142 Reinvigorate interest in your ISO Management System with the Engagement Amplifier Gameplan – Part 1

> Today Sarah will explain exactly what the Engagement Amplifier Gameplan is, who it’s suitable for and give an overview of the first few steps

- Published: 2023-08-01
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/142-reinvigorate-interest-in-your-management-system-with-the-engagement-amplifier-gameplan-part-1/
- Categories: H & S, Info Sec, Quality, Risk, Sustainability, The ISO Show
- Tags: engagement, game plan, gamplan, management system engagement, management system maintenance

When a Management System is first implemented, there is often a spotlight being cast on it’s importance to the business and everyone’s roles in relation to it. However, we often see this buzz quickly fall off, letting the Management System fade into the background. When this happens, it can stagnate and cease to be a driving force for continual Improvement within the business. So what can you do to reinvigorate interest? That’s where the Engagement Amplifier Gameplan comes in! This Gameplan was created by today’s guest, Sarah Ball, an isologist here at Blackmores and also one of the main driving forces behind our online membership – the isologyhub. Today Sarah will explain exactly what the Engagement Amplifier Gameplan is, who it’s suitable for and give an overview of the first few steps.   You’ll learn What is the Engagement Amplifier? Who is the Engagement Amplifier for? What are the first 3 steps in the Gameplan? How long does it take to action this Gameplan? Resources isologyhub In this episode, we talk about: The isologyhub is our online Membership our online membership site that includes a full ISO 14001 roadmap to help you create and launch your own bespoke environmental management system. Also included are a suite of templates and training on various ISO’s to help take you from zero to hero in ISO Standards. Sarah Ball created the Engagement Amplifier Gameplan in addition to many other resources on the hub. She is one of the key people behind the hub’s...

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### #141 Todd Research’s ongoing success with ISO 9001 and ISO 27001

> Caroline Banks, Support Manager at Todd Research, explains why they decided to implement ISO 9001 (Quality) and ISO 27001 (Info Sec)

- Published: 2023-07-25
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/141-todd-researchs-ongoing-success-with-iso-9001-and-iso-27001/
- Categories: Info Sec, Quality, The ISO Show
- Tags: ISO 27001, iso 9001, quality, todd research

With a growing number of threats and risks facing businesses every day, it’s never been more crucial to have a proper system in place to mitigate and manage issues when they crop up. A variety of ISO Standards can help businesses to do just that! And we’re seeing an ever-increasing trend of requests for Integrated Management Systems, which combine multiple ISO certifications to cover every aspect of their business. Such is the case with today’s guest, Todd Research. Todd Research have been in the business of designing, manufacturing and supplying X-ray scanners for 70 years. They have since expanded their product range to include other solutions, all designed to detect suspect devices. We’re joined by Caroline Banks, Support Manager at Todd Research, to learn about why they decided to implement ISO 9001 (Quality Management) and ISO 27001 (Information Security), including an insight into their experience with our ISO 14001 coaching programme, hosted on the isologyhub. You’ll learn Who are Todd Research? Why did they choose to Implement ISO 9001 and ISO 27001? What challenges did they face? The benefits of ISO 9001 and ISO 27001 Their experience with our ISO 14001 coaching Programme Resources Todd Research isologyhub ISO 9001 ISO 27001   In this episode, we talk about: An introduction to Todd Research and Caroline Banks’ role as Support Manager there. What is something not many people know about Caroline? She’s taken up running and started with the couch to 5K. She later completed a half-marathon in the same year,...

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### #140 Celebrating your ISO Success

> In this episode, the Communications Manager at Blackmores, will take you through a few ways you can celebrate your ISO success.

- Published: 2023-06-13
- Modified: 2023-06-13
- URL: https://blackmoresuk.com/140-celebrating-your-iso-success/
- Categories: New to ISO?, The ISO Show
- Tags: iso success, managing iso success, promoting iso, top tips

Anyone whose been involved in the implementation or maintenance of an ISO Management System will know it’s not a small feat. There’s a lot of time and teamwork involved in getting a system in place for certification, so it’s definitely a cause for celebration when you finally do get that certificate at the end! But what can you do with that? A lot of companies will get an ISO certification as a necessity, whether that be an industry requirement, legal requirement or client requirement. Often times, they’re quite content to just let those interested parties know about it and leave it at that. Which is a shame, as we think it’s something worth shouting about. It’s a display of your commitment to best practice, whether that be in quality, health & safety, information security, risk management or any combination of those – and better still, it’s a globally recognised certification. In this episode, Stephanie Churchman, Communications Manager at Blackmores, will take you through a few ways you can celebrate your ISO success. You’ll learn Why promote your ISO certification? How can you promote your ISO success? How can Blackmores help you celebrate your ISO success? Resources Isologyhub In this episode, we talk about: Mel will be back in the next episode after taking a well deserved break Why celebrate your success? You / your team worked hard to put that Management System in place and get it ready for certification, so it’s worth celebrating when you finally do get that...

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### #139 What are the benefits of ISO 50001?

> Join Mel this week as she dives into the other benefits ISO 50001, including real world examples from some global brand names.

- Published: 2023-05-04
- Modified: 2023-05-26
- URL: https://blackmoresuk.com/139-what-are-the-benefits-of-iso-50001/
- Categories: Sustainability, The ISO Show
- Tags: Energy, energy audits, Energy Efficiency, Energy management, energy savings opportunity scheme, ESOS, ISO 50001, Streamlined Energy and Carbon Reporting

The Energy Savings Opportunity Scheme (ESOS) is a legal requirement for organisations of a certain size or value. The scheme is designed to make companies look at how they use energy with a view to improving performance. If your organisation qualifies for ESOS, you have until December 5th to comply or complete your phase 3 reporting. Over the last few episodes we’ve explored two routes to compliance: Energy Audits and ISO 50001. As we explained, ISO 50001 goes above and beyond ESOS requirements and ensures you don’t have to gather an evidence pack every four years to prove compliance. However, there are many more benefits to ISO 50001 than just it’s compliance with ESOS requirements. Join Mel this week as she dives into the other benefits ISO 50001, including real world examples from some global brand names. You’ll learn Why Implement ISO 50001? What are the benefits of ISO 50001? Who has found success with ISO 50001? Resources ESOS ISO 50001 In this episode, we talk about: Watch our previous episodes to learn more about Energy Audits and ISO 50001 Benefit #1: Cost savings – By Improving your energy efficiency and reducing energy consumption, you can save a startling amount. ISO 50001 helps you to put a system in place that will allow optimisation of your energy usage. Benefit #2: Compliance – ISO 50001 can help you comply with the likes of ESOS and SECR. Carbon reporting and legal requirements in relation to it are global, any countries lagging behind...

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### #138 Routes to ESOS Compliance – ISO 50001

> Join Mel this week as she explains what ISO 50001 is, how it complies with ESOS requirements and the key differences between other standards

- Published: 2023-04-26
- Modified: 2023-05-26
- URL: https://blackmoresuk.com/138-routes-to-esos-compliance-iso-50001/
- Categories: Sustainability, The ISO Show
- Tags: Energy management, ESOS, esos compliance, ISO 50001

The Energy Savings Opportunity Scheme (ESOS) is a legal requirement for organisations of a certain size or value. The scheme is designed to make companies look at how they use energy with a view to improving performance. If your organisation qualifies for ESOS, you have until December 5th to comply or complete your phase 3 reporting. Last week Mel explained the Energy Audits route to compliance, which is a process that must be repeated every 4 years. Companies that want to avoid the inevitable rush to get reports submitted before the deadline may want to consider a more long-term commitment to ensure continued compliance, that being the Implementation of ISO 50001. ISO 50001 is the standard for Energy Management, and it goes above and beyond what is required of ESOS. Companies certified to this standard are already considered compliant to ESOS with out the need to complete any additional reporting outside of what is already monitored and measured by the standard. Join Mel this week as she explains what ISO 50001 is, how it complies with ESOS requirements and the key differences between other environmental standards such as ISO 14001. You’ll learn What is ISO 50001? How ISO 50001 complies with ESOS? What is the difference between ISO 50001 and ISO 14001? Resources ESOS ISO 50001 In this episode, we talk about: Watch our previous episode to learn more about Energy Audits Reminder: Companies certified to ISO 50001 do not have to carry our Energy Audits. What is ISO 50001?...

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### #137 Routes to ESOS Compliance – Energy Audits

> This week we explains what Energy Audits are, what data you need to report on & what final sign-off is required before a report is submitted.

- Published: 2023-04-19
- Modified: 2023-05-26
- URL: https://blackmoresuk.com/137-routes-to-esos-compliance-energy-audits/
- Categories: Sustainability, The ISO Show
- Tags: energy audits, energy savings opportunity scheme, ESOS, esos audits, ISO 50001

The Energy Savings Opportunity Scheme (ESOS) is a legal requirement for organisations of a certain size or value. The scheme is designed to make companies look at how they use energy with a view to improving performance. If your organisation qualifies for ESOS, you have until December 5th 2023 to comply or complete your phase 3 reporting. Over the next few weeks, we will focus on how you can comply with ESOS, starting with Energy Audits. These audits are required by ESOS in order to understand where and how energy is used within the organisations premises and operations. Every audit will recommend cost-effective measures that will save the organisation energy and money, which is the ultimate intention of the legislation. Join Mel this week as she explains what Energy Audits are, what data you need to report on and what final sign-off is required before a report is submitted. You’ll learn Who needs to comply with ESOS? How can you comply with ESOS? What are Energy Audits? What data do you need to gather? Who needs to sign-off the ESOS report before submission? Resources ESOS ISO 50001 In this episode, we talk about: The deadline for Phase 3 ESOS reporting is the 5th December. Remember that ISO 50001 is considered a route to compliance if you don’t want to go ahead with conducting Energy Audits. What is ESOS? ESOS stands for the Energy Savings Opportunity Scheme. It was launched by the department of energy and climate change, Deck, back in...

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### #136 dotdigital’s sustainable transformation with ISO 14001

> Steve Shaw, Chief Product & Technology Officer at dotdigitial, joins us to talk about their successful ISO 14001 implementation

- Published: 2023-04-06
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/136-dotdigitals-sustainable-transformation-with-iso-14001/
- Categories: Sustainability, The ISO Show
- Tags: dotdigital, environmental, environmental management, iso 14001, Sustainability

Sustainability should be a top priority for any business going into 2023. The last few years’ worth of extreme weather have proven that action needs to be taken now to protect our future. But where do you start? While there are a lot of great ideas out there, it’s becoming increasingly clear that a standardised approach is needed to keep everything on track. Which is where ISO Standards come into play – having been promoted heavily at the last few COP conferences, there are a whole range of environmental Standards to help businesses manage and reduce their impact. One of the most popular being ISO 14001 (Environmental Management), which was adopted by the subject of today’s interview – dotdigital. dotdigital is an online marketing company who specialise in email and SMS marketing automation, tailoring customer experience and providing solid data analysis tools. Mel is joined by Steve Shaw, Chief Product & Technology Officer at dotdigitial, to talk about the positive impacts following on from their successful ISO 14001 implementation, and to explain some of their fantastic sustainable initiatives introduced over the past few years. You’ll learn Who are dotdigital? How do dotdigital manage their Environmental Management System? What are dotdigital’s sustainable initiatives? What have they learned through the implementation of ISO 14001? Resources dotdigital Creativity Inc – by Ed Catmull ISO 14001 In this episode, we talk about: Listen to our previous interview with dotdigital – where we discussed their ISO 27001 (Information Security) certification. An introduction to Steve Shaw...

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### #135 Emerging SaaS Trends in Health and Safety

> Mel is joined by James Sharp, Chief Technical Officer at Riskex, to explain emerging Software as a Solution trends in Health and Safety.

- Published: 2023-03-22
- Modified: 2023-03-22
- URL: https://blackmoresuk.com/135-emerging-saas-trends-in-health-and-safety/
- Categories: H & S, Risk, The ISO Show
- Tags: h&s management, health and safety, ISO 45001, risk management

With the pandemic being the driving force behind more remote working than ever before, health and safety professionals are becoming increasingly tech-savvy. All evidence points to them increasing their reliance on Software as a Service (SaaS) solutions to keep on top of H&S compliance and the ever-changing risks that are presenting themselves to businesses the world over. Companies such as Riskex offer many software solutions to make Health and Safety Professionals’ lives easier, by streamlining compliance processes, gathering better safety data and providing total visibility on the performance of risk management. As a result, they keep a keen eye on new technology being adopted by the H&S sector. Mel is joined by James Sharp, Chief Technical Officer at Riskex, to explain the top 10 emerging Software as a Solution trends in Health and Safety. You’ll learn Who are Riskex? Why are people leaning towards SaaS? What are the top 10 emerging SaaS trends in health and safety? What solutions do Riskex provide? Resources Riskex AssessNET ISO 45001 In this episode, we talk about: An introduction to Riskex and James Sharp’s role as Chief Technical Officer there. What is AssessNET? AssessNET is an online Health and Safety / Risk Management System designed to help streamline compliance processes and make gathering data much easier. Riskex have been certified to a number of ISO Standards, including ISO 18001 (Prior Health and Safety Standard, now certifying to the latest version, ISO 45001), ISO 27001 (Information Security) and ISO 9001 (Quality Management) Software as a...

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### #134 Credible Carbon offsetting with Treeconomy

> Harry Grocott, CEO and Co-founder of Treeconomy, discuss their credible carbon offsetting schemes & the innovative technology.

- Published: 2023-03-09
- Modified: 2023-05-16
- URL: https://blackmoresuk.com/134-credible-carbon-offsetting-with-treeconomy/
- Categories: Sustainability, The ISO Show
- Tags: carbon credits, carbon offsetting, carbon reduction, carbon reporting, ISO 14064, PAS 2060, Sustainability, treeconomy

To keep global warming to no more than 1. 5°C, as called for in the Paris Agreement – emissions need to be reduced by 45% by 2030 and reach net zero by 2050. Many businesses are already making great strides to reduce their Impact, and while you can reduce, achieving true carbon neutrality will involve offsetting a certain amount of emissions. Treeconomy are one of the few companies in the UK that offer credible carbon credits. Backed by principles of PAS 2060 (Carbon Neutrality), they seek to break the greenwashing cycle. Mel is joined by Harry Grocott, CEO and Co-founder of Treeconomy, to discuss their credible carbon offsetting schemes and the innovative technology they use to help quantify the value of nature. You’ll learn Who are Treeconomy? What is the difference between services offered for landowners and Offset buyers? Can you quantify the value of nature? How can people be sure that they don’t fall prey to Greenwashing? How can someone go about buying and monitoring offsetting credits? Are Treeconomy’s carbon offsetting schemes verified? Resources Treeconomy Sherwood ISO 14064 PAS 2060 In this episode, we talk about: Catch up our episodes covering the Sustainable Development Goals (Part 1 / Part 2), ISO 14064 and PAS 2060. Treeconomy are a company that offer credible carbon offsetting schemes – they are one of the few companies who are recognised by PAS 2060 (the Standard for Carbon Neutrality) Harry Grocott (CEO) introduces Treeconomy - A nature based, carbon removal and restoration company that...

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### #133 How to complete your ISO 27001:2022 transition

> Mel explains the final few stages of an ISO 27001 transition, including the Internal Auditing and final preparation.

- Published: 2023-02-22
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/133-how-to-complete-your-iso-270012022-transition/
- Categories: Info Sec, ISO 27001 Transition, The ISO Show
- Tags: Information security, information security management, ISO 27001, iso 27001 changes, iso 27001 migration, iso 27001 transition, iso 27001 updates

Anyone with a current ISO 27001:2013 certificate will be required to update and add certain elements in their existing Information Security Management System to ensure compliance to ISO 27001:2022 ahead of the October 2025 deadline. Over the past few weeks, our mini-series has covered the fundamental changes to the Standard, along with tips on how to plan and Implement the required updates. Join Mel this week as she explains the final few stages of an ISO 27001 transition, including the Internal Auditing and final preparation ahead of a Certification Body visit. You’ll learn What needs to be audited? What do I need to do to prepare for the Certification Body visit? How can you get a free copy of ISO 27001:2022? Resources Isologyhub ISO 27001 Transition Programme What you need to know to transition to ISO 27001:2022 In this episode, we talk about: Catch up on the last two episodes before listening to this one: What you need to know to transition to ISO 27001:2022 / What changes need to be Implemented to transition to ISO 27001:2022 The last stages are all about gathering evidence of compliance against new and updated clauses and controls Make sure you plan your transition visit well in advance – If you leave it too late you may incur additional fees for more days or possibly even for a full certification if you miss the deadline. This process for transition is fairly consistent among Certification Bodies. It typically includes a Readiness Review and a transition...

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### #132 What changes need to be Implemented for ISO 27001:2022?

> Join Mel as she explains the changes that need to be made, including what key documentation requires updating to align with ISO 27001:2022.

- Published: 2023-02-15
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/132-what-changes-need-to-be-implemented-for-iso-270012022/
- Categories: Info Sec, ISO 27001 Transition, The ISO Show
- Tags: ISO 27001, iso 27001 2022, iso 27001 transition, iso 27001 updates, iso 27001:2022

The updated ISO 27001:2022 has had several changes, including the addition of 11 completely new controls and the merging of 56 other controls into 24 newly titled controls. These changes mean that anyone with a current ISO 27001:2013 certificate will be required to update and add certain elements in their existing Information Security Management System to ensure compliance to ISO 27001:2022 ahead of the October 2025 deadline. Join Mel this week as she explains the changes that need to be made, including what key documentation requires updating to align with ISO 27001:2022. You’ll learn What changes need to be made to your existing Information Security Management System? What key documents need to be updated? How can you get a free copy of ISO 27001:2022? Resources Isologyhub ISO 27001 Transition Programme What you need to know to transition to ISO 27001:2022 In this episode, we talk about: In the last episode we covered the planning stages for your transition – catch up here We have a free ‘Guide to the ISO 27001 Changes’ available – simply fill out the form at the end of the Show Notes to download your copy You should have a copy of ISO 27001:2022 ahead of Implementing the changes (you can get a free copy if you sign up to our Transition Programme by April 1st 2023) Before you move onto Implementation, ensure that you have: planned back from your transition date, have an understanding of the new controls and had a Discovery session / Gap...

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### #131 What you need to know to transition to ISO 27001:2022

> Join Mel this week as she explains what you need to know before embarking on your ISO 27001 transition journey.

- Published: 2023-02-08
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/131-what-you-need-to-know-to-transition-to-iso-270012022/
- Categories: Info Sec, ISO 27001 Transition, The ISO Show
- Tags: Information security, ISO 27001, iso 27001 2022, iso 27001 transition, iso 27001 updates

ISO 27001 2022 is here, which means it’s time to start thinking about starting the transition process. While the deadline is set at December 2025, it’s never too early to start! If this is all news to you, check out our previous three episodes, where we reviewed all the major changes to ISO 27001, including clause updates and the 11 completely new controls added. Join Mel this week as she explains what you need to know before embarking on your ISO 27001 transition journey, in addition to a summary of our transition programme. You’ll learn How to plan for your ISO 27001 transition How can Blackmores help you? How can you get a free copy of ISO 27001:2022? Resources Isologyhub ISO 27001 Transition Programme High level overview of ISO 27001 2022 Control changes   In this episode, we talk about: Businesses have until October 2025 to transition to the updated version of ISO 27001:2022 – but don’t wait until the last minute! Certification Bodies get really booked up in the last year, and you could risk losing your certification and paying for another Stage 1 and 2 Assessment.   We recommend that you start thinking about your transition in 2023 so you have everything in place to start the process in 2024. As a recap – the major changes to ISO 27001:2022 are: 56 controls have been merged into 24 newly titled controls, the addition of 11 completely new controls and controls are now categorised into just 4 groups instead...

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### #130 What are the 11 new controls in ISO 27001:2022?

> Mel is once again joined by Steve Mason to discuss the 11 new controls added to ISO 27001:2022 and their purpose.

- Published: 2023-02-01
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/130-what-are-the-11-new-controls-in-iso-270012022/
- Categories: Info Sec, ISO 27001 Transition, The ISO Show
- Tags: ISO 27001, iso 27001 2022, iso 27001 migration, iso 27001 transition, iso 27001 updates

ISO 27001, The Information Security Standard, was updated in October 2022. While there is a 2-year grace period for transition, we would urge everyone to make a start on implementing the changes to ensure you are compliant with latest best practice standards. Over the last two episodes, we’ve gone over the key changes and explored the specific clause updates in more detail. As mentioned in the first episode of this mini-series, there have been 11 new controls added to ISO 27001:2022. Mel is once again joined by Steve Mason, Managing Consultant here at Blackmores, to discuss the 11 new controls added to ISO 27001:2022 and their purpose. You’ll learn What are the 11 new controls in ISO 27001:2022? Why have these been added? What is their purpose? Resources Isologyhub NIST Cyber Essentials ISO 22301 In this episode, we talk about: A quick overview of the key changes - 56 Controls combined into 24 newly titled controls, 11 new controls added and 58 existing controls remained unchanged. We have been over a few of the new controls in ISO 27002:2022 in more detail in a few previous episodes: #111, #112, #113, #114 These new controls are nothing to worry about – they are simply aligning the Standard with more modern security considerations. You may already be complying with them! Control A. 5. 7 Threat intelligence – ‘To provide awareness of the organization’s threat environment so that the appropriate mitigation actions can be taken. ’ – This can come from many different...

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### #129 What clauses have been updated in ISO 27001:2022?

> Mel is once again joined by Steve Mason, Managing Consultant here at Blackmores, to discuss the ISO 27001:2022 clause updates and their purpose.

- Published: 2023-01-25
- Modified: 2023-07-04
- URL: https://blackmoresuk.com/129-what-clauses-have-been-updated-in-iso-270012022/
- Categories: Info Sec, ISO 27001 Transition, The ISO Show
- Tags: ISO 27001, iso 27001 2022, iso 27001 transition, iso 27001 updates, iso 27001:2022

As many of you are aware, an updated version of ISO 27001 was published in October 2022. While there is a 2-year grace period for transition, we would urge everyone to make a start on implementing the changes to ensure you are compliant with latest best practice standards. But where do you start? In the last episode, Mel and Steve gave an overview of the updated ISO 27001:2022, including a high-level look at some of the key changes. In addition to the control changes, there have been several changes made to specific clauses within the Standard. Mel is once again joined by Steve Mason, Managing Consultant here at Blackmores, to discuss the ISO 27001:2022 clause updates and their purpose. You’ll learn What clauses have been updated from the 2013 version of ISO 27001? Why have these clauses been updated? Resources Isologyhub NIST Cyber Essentials ISO 9001 In this episode, we talk about: The changes to these clauses appear to align your Management System with the business more so than in the previous iteration of ISO 27001 – a key focus is integration.   First change: Clause 4. 2 Understanding the needs and expectations of Interested parties – ‘c) which of these requirements will be addressed through the information security management system. ’ - This seeks to align the Management System with interested parties and identify where it may or may not be able to meet their needs and expectations. Clause 4. 4 Information Security Management System – ‘The organization shall...

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### #128 What’s new with ISO 27001:2022?

> Mel is joined once again by Steve Mason, our very own Information Security guru, to broadly discuss the changes to ISO 27001:2022.

- Published: 2023-01-18
- Modified: 2023-07-04
- URL: https://blackmoresuk.com/128-whats-new-with-iso-270012022/
- Categories: Info Sec, ISO 27001 Transition, The ISO Show
- Tags: Information security, ISO 27001, iso 27001 2022, iso 27001 transition, iso 27001 updates, iso 27001:2022

The long-awaited update of ISO 27001 arrived in October 2022, having gone 9 years since its previous 2013 iteration. Needless to say, it was much overdue. The new 2022 version of the Standard includes 11 new controls and sees around 56 other controls combined into 24 newly titled controls. In order to cover every aspect of the new Standard, we’ll be running a mini-series through January and February on the updated ISO 27001:2022 in addition to how you can transition to the new version. Starting off the series strong, Mel is joined once again by Steve Mason, our very own Information Security guru, to broadly discuss the changes to ISO 27001:2022. You’ll learn Who is ISO 27001:2022 applicable to? An overview of the changes to ISO 27001:2022 What is Steve’s favorite change to ISO 27001:2022? What are the challenges involved with updating to the 2022 version? Resources Isologyhub ISO 27031 (Guidelines for information and communication technology readiness for business continuity) ISO 27005 (Risk assessment) ISO 22301 (Business Continuity) In this episode, we talk about: Steve Gives an overview of what’s new in ISO 27001:2022 – The updated version of ISO 27001 was released on the 26th Oct 2022. The new version included 24 changes and clarifications within the main clauses.   The controls for the new standard are now categorised into 4 groups: Organisation, People, Physical and Technology We covered some of the new controls in more detail in previous episodes: #109, #110, #111, #112, #113 and #114 The 24...

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### #127 Mel Blackmore’s top 5 ISO Show episodes of 2022  

- Published: 2023-01-11
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/127-mel-blackmores-top-5-iso-show-episodes-of-2022/
- Categories: The ISO Show
- Tags: ISO 27001, management review, sustainable development goals, top 5

Happy New Year! We at Blackmores hope you all managed to have a break over the holiday season and are gearing up for many challenges and successes in 2023. As a reminder, we signed off last year by highlighting the top 5 podcasts as dictated by you, the listeners. Before we dive into a brand-new year full of top tips, expert advice with industry leaders and client interviews, we’d like to take a step back and let the host share her reflections on 2022. Join Mel as she shares her personal top 5 ISO Show episodes from last year. You’ll learn What are Mel’s top 5 episodes of 2022? Resources ISO Show Archive Isologyhub In this episode, we talk about: A reminder to listen to our last podcast, covering the top 5 podcasts as dictated by the listeners. #1 Episode 102 – What’s in a name? This episode features our Senior Isologist, Sarah Ball, as she explains the importance of giving a meaningful name to your Management System.   What’s in a Name snippet – Full episode available in the ISO Show Archive   #2 Episode 94 – The 7 Steps of Carbonology_ Reduce – Part 4 of the 7 Steps of Carbonology series, featuring our Carbonologist, David Algar. This episode delves into the creation and communication of a carbon reduction plan, and the benefits of reducing your footprint rather then relying on offsetting alone. The 7 Steps of Carbonology - Reduce snippet – Full episode available in the ISO...

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### #126 The top 5 ISO Show episodes of 2022

> We thought it’d be good to end this year on a 2022 retrospective and highlight the top 5 most listened to episodes of the ISO Show.

- Published: 2022-12-15
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/126-the-top-5-iso-show-episodes-of-2022/
- Categories: The ISO Show
- Tags: management review, podcast, sustainable development goals, top 5

It’s been a busy year here at Blackmores! Somehow, we managed to fit in the time to publish 37 new ISO Show episodes. It’s been a mix of knowledge sharing, top tips, advise and stories from our very own consultants and clients – and we’re looking forward to sharing even more with you next year! We thought it’d be good to end this year on a look back at 2022 and highlight 5 of the most listened to episodes of the ISO Show across its many platforms. Join Mel as she shares some snippets from our top 5 most popular episodes this year. You’ll learn What are the most listened to episodes of the ISO Show for 2022? Resources ISO Show Archive Isologyhub In this episode, we talk about: The top 5 episodes of 2022 have been selected based on which episodes have been listened to the most. #1: 98 What is a Management Review? This is an episode that appeals to a more general audience as Management Review is a requirement of many ISO’s. This was the 1st of a 3-part series and explains the basics of what a Management Review is and what it typically includes.   What is a Management Review snippet – Full episode available in the ISO Show Archive   #2: 100 How to get the most out of your Management Review – Part of the Management Review series – this episode includes Rachel Churchman, a Managing Consultant here at Blackmores. The episode explored various...

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### #125 What are the benefits of ISO 9001?

> There is no doubt that the Quality Management Standard, ISO 9001, is still the most widely adopted ISO Standard – and for good reason!

- Published: 2022-12-07
- Modified: 2022-12-07
- URL: https://blackmoresuk.com/125-what-are-the-benefits-of-iso-9001/
- Categories: Quality, The ISO Show
- Tags: iso 9001, quality, quality management

Currently, there are around 1,077,884 valid ISO 9001 certificates globally – which beats the second runner, ISO 14001, by over 600,000! There is no doubt that the Quality Management Standard, ISO 9001, is still the most widely adopted ISO Standard – and for good reason! ISO 9001 is basically a model for running a successful and profitable business. It provides a common framework for things that all businesses should have in place, including defining your companies unique ‘way of working’. In addition to being a blueprint for a business’s operation, there are many other benefits to be gained from implementing ISO 9001. Today, Mel explains a few of these benefits in greater detail. You’ll learn What is ISO 9001? Why Implement ISO 9001? The benefits of ISO 9001 Resources What is ISO 9001? Isologyhub In this episode, we talk about: Why talk about ISO 9001 benefits? Often times, Mel gets asked for benefits of ISO 9001 so a business case can be put forward. What is ISO 9001? For a detailed break down of the Standard, go back and watch ‘Episode 36 – What is ISO 9001? ’ For those that have Implemented ISO 9001, what are the benefits? We’d love to hear from you! If you have some stories to share – feel free to leave a comment on which ever media player you’re listening on – or email us. We’d love to share some of your experiences in a future episode. Benefit #1: Win new business – From...

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### #124 Triaster’s success with ISO 27001 with guest Jane Duncan

> Triaster’s Business Operations Manager explains why they implemented ISO 27001, challenges faced & what they learned during their journey.

- Published: 2022-11-30
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/124-triasters-success-with-iso-27001-with-guest-jane-duncan/
- Categories: Info Sec, The ISO Show
- Tags: info sec, Information security, information security management, ISO 27001, triaster

Data breaches have risen by 70% globally in Q3 of 2022, reinforcing the requirement for many to seek out Information Security solutions, especially those within the tech space. Today we speak to Triaster, who have been in operation since 1994, providing businesses with process mapping and execution software to help drive business improvement. Triaster’s Business Operations Manager, Jane Duncan, explains why they sought to implement ISO 27001, what challenges they faced and what they learned during their certification journey. You’ll learn Who are Triaster? Why Triaster Implemented ISO 27001 What did they learn from their experience? What benefits have they seen as a result of Implementing ISO 27001? Resources Triaster What is ISO 27001? Internal Auditing in plain English: A simple guide to super effective ISO Audits by Craig Cochran In this episode, we talk about: Get to know Jane Duncan – Triaster’s Business Operations Manager who has recently started fostering dogs for a local charity. Who are Triaster? In short, they build software solutions that drive business improvement. They are a thought leader in their field and strive to create new software to meet business needs. What was the main driver for achieving ISO 27001? In 2020, they had certified to the Quality Standard, ISO 9001, and saw the many benefits that come with ISO certification. They saw ISO 27001 as both an opportunity and a necessity due to their work within the IT industry. ISO 27001 is seen as a mark of trust and provides a central framework...

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### #123 Is your company legally compliant?

> Is your company legally compliant? what does it mean and how can we ensure we are following all rules? Find out more here.

- Published: 2022-11-23
- Modified: 2025-03-31
- URL: https://blackmoresuk.com/123-is-you-company-legally-compliant/
- Categories: New to ISO?, The ISO Show
- Tags: law, legal compliance, legal compliance audit, legal register

All companies have a legal obligation to comply with existing legislation – it’s the law! Failure to comply to legal requirements can be costly in terms of fines and reputational damage if an incident occurs. So, it’s in your best interest to ensure you can identify all applicable compliance requirements. Most ISO’s specify a requirement to identify legal compliance requirements, and in our experience, the most effective way to do so is through the creation of a Legal Register. Mel is joined by Sarah Ball, A QHSE Consultant here at Blackmores, to discuss how you can create your own Legal Register and keep up-to-date with changes in legislation. You’ll learn The importance of Legal Compliance How to identify what legislation is applicable to you What is a Legal Register? How can you create a legal Register? How can you keep up with changes in Legislation? Resources isologyhub Legislation. gov Productivity Ninja In this episode, we talk about: Why do you need to comply with Legislation – quite simply, it is the law! It can be very costly for you in both a financial and reputational respect. There is a requirement for identifying legal compliance requirements in most ISO’s i. e. ISO 45001 (Health and Safety) and ISO 14001 (Environmental)   A Legal Register is not a requirement of any ISO – but we find it is the most effective way of documenting and keeping track of changes in applicable legislation. Why is it so important to manage legal compliance? Besides...

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### #122 ISO Implementation using the 7 steps of isology

> An overview of isology – a methodology for implementing any ISO. Find out more about our seven step plan for implementation.

- Published: 2022-11-16
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/122-iso-implementation-using-the-7-steps-of-isology/
- Categories: New to ISO?, The ISO Show
- Tags: iso implementation, isology, isologyhub

We have over 17 years experience of implementing various ISO’s – and we’d like to share some insight into our proven methodology. Our regular listeners may be familiar with the term ‘isology’ from previous episodes where we’ve highlighted our online platform – the isologyhub. But what is isology exactly? Put simply, isology is our 7-step method for implementing any ISO Standard. Join Mel this week as she breaks down each of the 7 steps, including the planning, creation and review of an ISO Management System. You’ll learn Our experience implementing ISO’s The origin of isology What is isology? The seven steps of isology Resources isologyhub How to choose a Certification Body In this episode, we talk about: An overview of isology – a methodology for implementing any ISO. Find out more over on the isologyhub How the isology methodology was created – 17 years in the making with the help of our consultants. A brief overview of the 7 Steps of isology 1st Step - Plan: Get a copy of the Standard, determine your scope, timescales, leadership commitment, resources and selecting a Certification Body. Some choose to implement the system but leave out the badge. There are ISO’s that aren’t certifiable but good to have i. e. ISO 20400 Sustainable Procurement. 2nd Step – Discover: Time to understand what you have in place already and what you’re missing – this is done through a Gap Analysis. 3rd Step - Expose: This is where we look at risks and opportunities related...

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### #121 Top Tips for Implementing ISO 22716

> We bring back Derek Hall once again to share his experience with implementing ISO 22716 and offer some top tips to get you started.

- Published: 2022-11-02
- Modified: 2023-04-20
- URL: https://blackmoresuk.com/121-top-tips-for-implementing-iso-22716/
- Categories: ISO 22716, Quality, The ISO Show
- Tags: cosmetic manufacture, GMP, iso 22716, iso 22716 gmp

ISO 22716 sets out the framework for a quality management system for anyone involved in the manufacture of cosmetics and other healthcare related products. While this Standard’s focus is on the manufacture of cosmetics specifically, many of the requirements can apply to any manufacturing process, especially those that involve a risk of contamination. This Standard sets out clear guidance to help you ensure you align with Good Manufacturing Practices (GMP), but how do you go about implementing it? In our last episode of the ISO 22716 series, we bring back Derek Hall once again to share his experience with implementing ISO 22716 and offer some top tips to get you started. You’ll learn What considerations do you need for every aspect of the manufacturing process? How you can apply ISO 22716’s principles to your own processes Derek’s experience with his clients Resources isologyhub Blackmores ISO 22716 Implementation In this episode, we talk about: If you want a recap on the Standard – Watch our first episode in the ISO 22716 series   Key considerations for Personnel: Establish an Organisational Chart (with clear references for the responsibility and authority of quality issues), use a Skills matrix to help determine where training gaps are, develop procedures and processes to control what people can and can’t do in certain locations. Key considerations for Premises: Manufacturers should consider how the building is designed and laid out, ensure that there is a good flow for materials, have effective filling and packaging areas, introduce efficient sanitation...

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### #120 What are the benefits of ISO 22716?

> Today, Mel is joined by Derek Hall, to explain some of the key benefits of ISO 22716 and how it can work in tandem with other ISO Standards.

- Published: 2022-10-26
- Modified: 2023-04-20
- URL: https://blackmoresuk.com/120-what-are-the-benefits-of-iso-22716/
- Categories: ISO 22716, Quality, The ISO Show
- Tags: GMP, iso 22716, iso 22716 gmp

ISO 22716 sets out the framework for a quality management system for anyone involved in the manufacture of cosmetics and other healthcare related products. While this Standard’s focus is on the manufacture of cosmetics specifically, many of the requirements can apply to any manufacturing process, especially those that involve a risk of contamination. As discussed in last weeks’ episode, having ISO 22716 is essential if you are manufacturing or distributing within the EU. Besides being a legal requirement for certain regions, what other benefits can ISO 22716 offer? Today, Mel is joined by Derek Hall, a Senior Consultant here at Blackmores, to explain some of the key internal and external benefits of ISO 22716 and how it can work in tandem with other ISO Standards. You’ll learn The internal benefits of ISO 22716The external benefits of ISO 22716How can ISO 22716 work with other ISO Standards? Resources isologyhubBlackmores ISO 22716 Implementation In this episode, we talk about: Adoption of standards such as ISO 22716 are often key requirements of Stakeholders One general benefit of implementing ISO 22716 is the ability to win new business by virtue of displaying compliance to EU regulations. What are the internal benefits? Firstly, it ensures you’re legally compliant ISO 22716 put controls in place that can reduce risk and hazards with product manufacture, storage and distribution. There can be tangible cost savings – Derek highlights a few clients who have taken a step back to correct and improve their internal processes, which in turn resulted...

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### #119 What are the key regulatory drivers for ISO 22716?

> Today, Mel is joined by Derek Hall, to discuss the key drivers behind ISO 22716, including legal EU requirements and other related regulation

- Published: 2022-10-19
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/119-what-are-the-key-regulatory-drivers-for-iso-22716/
- Categories: Quality, The ISO Show
- Tags: GMP, good manufacturing practices, iso 22716, iso 22716 gmp

ISO 22716 sets out the framework for a quality management system for anyone involved in the manufacture of cosmetics and other healthcare related products. While this Standard’s focus is on the manufacture of cosmetics specifically, many of the requirements can apply to any manufacturing process, especially those that involve a risk of contamination. On the surface, ISO 22716 may be considered a niche Standard, so why it is still so widely adopted? Today, Mel is joined by Derek Hall, a Senior Consultant here at Blackmores, to discuss the key drivers behind ISO 22716, including legal EU requirements and other related regulations. You’ll learn Why is ISO 22716 used as an industry Standard? What is ISO 22716’s relation to the Cosmetic Regulation (EC) No. 1223/2009? Who are these regulations applicable to? Other regulations and Standards applicable to cosmetics manaufacturing Resources isologyhub Blackmores ISO 22716 Implementation In this episode, we talk about: A brief summary of ISO 22716 – watch the last episode for a full summary Do you still need to comply with EU directives? Short answer – Yes, especially if you sub-contract parts of your manufacturing process / packaging or export product within the EU. Why was the Cosmetic Regulation (EC) No 1223 created? To streamline and modernize current legislation across Europe for Cosmetics (though this can also include hygiene products i. e. soaps, toothpaste, deodorants ect) What is the Cosmetic Regulation (EC) No 1223? This regulation establishes rules to be complied with by any cosmetic product made available on...

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### #118 What is ISO 22716 – Cosmetic Good Manufacturing Practices?

> Today, Mel is joined by Derek Hall, to talk through the main structure of ISO 22716 - Good Manufacturing Practices

- Published: 2022-10-12
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/118-what-is-iso-22716-cosmetic-good-manufacturing-practices/
- Categories: ISO 22716, Quality, The ISO Show
- Tags: GMP, good manufacturing practices, iso 22716

ISO 22716 sets out the framework for a quality management system for anyone involved in the manufacture of cosmetics and other healthcare related products. This is not only limited to production but also the control, storage, and transportation of products, including the purchase of raw materials, components and packaging material. While this Standard’s focus is on the manufacture of cosmetics, many of the requirements can apply to any manufacturing process, especially those that involve a risk of contamination. Today, Mel is joined by Derek Hall, a Senior Consultant here at Blackmores, to talk through the main structure of the Standard and how it can be applied. You’ll learn What is ISO 22716? Who does ISO 22716 apply to? How is ISO 22716 structured? How ISO 22716 can be applied Resources isologyhub Blackmores ISO 22716 Implementation The Checklist Manifesto In this episode, we talk about: A description of ISO 22716 Good Manufacturing Practices – A supporting Standard for the manufacture of cosmetics Why are we talking about such a niche standard? It’s one of our most popular standards via website enquiry, so we’d like to share our knowledge There is an EU directive pushing for the adoption of this Standard where applicable A more in-depth summary of ISO 22716 – Why it’s so important and why it was made What does ISO 22716 cover? Guidelines and practical advice on the management of the human, technical and administrative factors affecting product quality. A summary of the 17 clauses within ISO 22716 What...

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### #117 PMC’s journey and ongoing success with ISO 27001

> Today we’re joined by Phil Bailey, Managed Services Director at PMC Retail, to talk about PMC’s experience with ISO 27001.

- Published: 2022-10-04
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/117-pmcs-journey-and-ongoing-success-with-iso-27001/
- Categories: Info Sec, The ISO Show
- Tags: Information security, information security management, ISO 27001

Today we’re joined by Philip Bailey, Managed Services Director at PMC Retail, to talk about PMC’s experience with ISO 27001, from implementation to on-going maintenance. PMC is a leading retail IT services and solutions provider, who recognised the growing need for formal Information Security certification. They succeeded in achieving certification to ISO 27001 in 2021, now almost a year down the line, we catch up with Phil to find out what they’ve learned, benefits of certification and some tips for those looking to implement ISO 27001. You’ll learn Who are PMC retail? How do PMC currently manage their ISO 27001 certification? How has the ISO Support Plan helped? What have they learned from implementing the standard? What are the benefits of implementing ISO 27001? ISO 27001 Top tips from Phil Resources PMC Retail The magic of thinking big by David J. Schwartz Blackmores ISO Support In this episode, we talk about: An interesting fact about Phil – He started in electronic engineering and was involved the build of a system designed to measure the mirrors used in a telescope that was carried on the Discovery shuttle! Who are PMC Retail? An example of one of PMC’s projects – Pulling together legacy systems, updating them to newer technologies while maintaining the legacy data. Learn about Phil’s role at PMC PMC now certified to ISO 27001 – One of the most popular ISO’s globally in recent years. It’s becoming something of a mandatory requirement in the tech space when bidding for contracts...

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### #116 10 Top Tips to get you through your surveillance audit

> Today, Mel shares 10 top tips to help you prepare and ensure your next surveillance audit runs as smoothly as possible.

- Published: 2022-09-21
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/116-10-top-tips-to-get-you-through-your-surveillance-audit/
- Categories: New to ISO?, The ISO Show
- Tags: cb audit, certification body audit, iso support, surveillance, surveillance audit

The work doesn’t stop once you get ISO certified, there is a requirement to complete an annual surveillance audit to ensure your Management System continues to meet the requirements of the standard(s). Last week Mel covered some basic preparation you can do ahead of a surveillance audit, but what should you expect on the actual audit day? Today, Mel shares 10 top tips to help you prepare and ensure your next surveillance audit runs as smoothly as possible. You’ll learn What is a surveillance audit? What to expect during the surveillance audit Considerations for remote vs on-site audits What evidence do you need to have prepared? Resources isology Hub Blackmores ISO Support In this episode, we talk about: A description of a surveillance audit A summary of the 10 top tips There is no right or wrong way to prepare for a surveillance audit – but the following tips will be applicable regardless of the standard your certified to Tip 1: Be Prepared – A summary of what Mel covered in the previous episode   Tip 2 – The opening Meeting – Be sure to have all people involved in the audit present at the meeting. It’s advised to have a member of the leadership team present. Here the Auditor will explain the different types of audit findings. Tip 3 – Audit questions – Similar to your Stage 1 and 2 Assessment, you will be asked a lot of questions. Try to be specific with your answers, and don’t be...

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### #115 How to prepare for a Surveillance Audit

> Mel explains how you can prepare for a Surveillance audit & gives examples of some key considerations ahead of the Auditor arriving on site.

- Published: 2022-09-14
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/115-how-to-prepare-for-a-surveillance-audit/
- Categories: New to ISO?, The ISO Show
- Tags: annual iso maintenance, certification audit, iso support, sureveillance, surveillance audit

The work doesn’t stop once you get ISO certified, there is a requirement to complete an annual surveillance audit to ensure your Management System continues to meet the requirements of the standard(s). Surveillance audits must be carried out by a Certification Body, during which they will typically look at your Management Review, your preventative and corrective actions process, Internal auditing process and the implementation of any recommendations that have come out of an Internal audit. Today, Mel explains how you can prepare for a Surveillance audit and gives examples of some key considerations ahead of the Auditor arriving on site. You’ll learn What is a Surveillance Audit? Why there is a requirement for an annual surveillance audit What you need to prepare ahead of a surveillance audit Resources isology Hub Blackmores ISO Support What to expect during your first ISO Assessment In this episode, we talk about: A description of a Surveillance Audit The purpose of a Surveillance Audit – Ensuring your Management System meets ISO Standard requirements and as an opportunity to demonstrate continual improvement There is no right or wrong way to prepare for a Surveillance Audit – but the following tips will be applicable regardless of the standard your certified to Tip 1: Check that you have an Agenda for the visit – This should be provided at the end of your last report from the Certification Body A brief overview of how the certification cycle works – A 3 year plan is usually provided to you...

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### #114 What is physical security monitoring?

> Steve Mason joins us again today to explain physical security monitoring & give examples of different types of security

- Published: 2022-08-23
- Modified: 2022-08-23
- URL: https://blackmoresuk.com/114-what-is-physical-security-monitoring/
- Categories: Info Sec, The ISO Show
- Tags: data security, ISO 27001, iso 27002, physical security, physical security monitoring

ISO 27002 was recently updated this year – along with a reduction of overall controls, 11 completely news ones were added to keep up with new and emerging technology. One of the new controls added under the Physical category, is something called physical security monitoring. But what does this mean exactly? Steve Mason joins us again today to delve deeper into physical security monitoring to explain what it is and give examples of different types of security and monitoring you can put in place. You’ll learn What physical security monitoring isThe purpose of physical security monitoring What should be monitored? Different types of security and monitoring you can consider Resources isology HubBlackmoresICO CCTV Guidance In this episode, we talk about: A quick recap of our ISO 27002 series and it’s purpose to date – Start from Episode 109 ISO 27002 controls reduced from 114 controls to 93 – reduction due to some of them being combined or made redundant in the latest version The purpose of Physical Security Monitoring Example of where security monitoring solved an issue at a bank Another example of a London business who lacked physical security monitoring The importance of reviewing your need for physical security monitoring – what level do you need? Will it include CCTV, Access cards ect An overview of the various access points to consider, including: Main building, secure offices, server rooms, visitor access rights, CCTV, security alarms and personnel Example of where failure to verify a visitor highlighted a companies lack...

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### #113 What is web filtering?

> Steve Mason joins us again today to delve deeper into web filtering to explain what it is, & gives examples of uses that you could implement.

- Published: 2022-08-17
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/113-what-is-web-filtering/
- Categories: Info Sec, The ISO Show
- Tags: data security, ISO 27001, iso 27002, web filtering

ISO 27002 was recently updated this year – along with a reduction of overall controls, 11 completely news ones were added to keep up with new and emerging technology. One of the new controls added under the technological category, is something called web filtering. But what does this mean exactly? Steve Mason joins us again today to delve deeper into web filtering to explain what it is, break down the different types and gives examples of uses that you could implement to reduce risk. You’ll learn What is web filtering? The purpose of web filtering The different types of web filtering Different measures of web filtering that can be implemented Resources isology Hub Blackmores In this episode, we talk about: How you can adopt the new controls of ISO 27002 ahead of the latest version of ISO 27001:2022 being published The purpose of web filtering An overview of what web filtering is: It’s a security technology that monitors web activity and prevents users from accessing websites with malicious content or sites that are deemed to be inappropriate for business use Outlook already has web filtering built in The Internet is still the dominant facilitator for cyber crime Types of web filtering, including: Browser based filters, search engine filters, client side filters and network based filters Examples of where web filtering comes into practice – to protect against threats from malicious sites with malware or fishing content, false anti-virus updates, sites with illegal content and sites with out of date SLL...

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### #112 What is threat Intelligence?

> Steve Mason joins us again today to delve deeper into threat intelligence to explain what it is, gives examples of the different types

- Published: 2022-08-09
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/112-what-is-threat-intelligence/
- Categories: Info Sec, The ISO Show
- Tags: Business Continuity, Information security, ISO 27001, iso 27002, threat intelligence

ISO 27002 was recently updated this year – along with a reduction of overall controls, 11 completely news ones were added to keep up with new and emerging technology. One of the new controls added under the organisational category, is something called threat intelligence. But what does this mean exactly? Steve Mason joins us again today to delve deeper into threat intelligence to explain what it is, gives examples of the different types and shares some tools and activities that will help you develop threat intelligence You’ll learn What is threat intelligence? What does threat intelligence actually do? The different types of threat intelligence What tools can you implement to help with threat intelligence? What activities can you do to help develop threat intelligence? Resources isology Hub Blackmores In this episode, we talk about: The definition and purpose of threat intelligence Threat intelligence doesn’t have to factor into your scope and context – you can integrate findings in later Threat intelligence is about being aware of not only internal threats, but global threats that could impact your business Threat intelligence is not only about IT (i. e. viruses) That being said – cyber threats are still a big factor. So ensure you have tools, training and measures in place to reduce cyber attacks and breaches. Types of Threat intelligence, including: Cyber, Strategic and Tactical What threat intelligence actually does – Firstly ensure that you are collecting relevant data. That data can be analysed and used to reduce risk, to help...

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### #111 What is data masking?

> What is data masking? and Why is data masking important for you and your business. Find out more from Blackmores.

- Published: 2022-08-03
- Modified: 2025-03-28
- URL: https://blackmoresuk.com/111-what-is-data-masking/
- Categories: Info Sec, The ISO Show
- Tags: data masking, GDPR, ISO 27001, iso 27002

ISO 27002 was recently updated this year – along with a reduction of overall controls, 11 completely news ones were added to keep up with new and emerging technology. One of the new controls added under the technological category, is something called Data Masking. But what does this mean exactly? Steve Mason joins us again today to delve deeper into data masking to explain what it is, why it’s so important and details a few of the different types of data masking You’ll learn What is data masking? Why is data masking important? How does data masking work? What are the different types of data masking? Resources ISOlogy Hub Blackmores In this episode, we talk about: The purpose of data masking according to ISO 27002 – Now more clearly defined when compared to earlier versions A brief overview of PII (Personally Identifiable Information) A summary of the defined attributes of data masking What is data masking? Including definitions for obfuscation, data anonymization and pseudonymisation The benefits of having a more clearly defined control for protecting PII Other standards where data masking is applicable - ISO 27017, ISO 27018 and ISO 27701 Why data masking is so important currently How data masking works in practice Static data masking - data is masked in an original database then duplicated into a test environment Dynamic data masking - The original sensitive data remains in the repository. Data is never exposed to unauthorised users, contents are shuffled in real-time on-demand to make the contents...

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### #110 What are the 11 new controls in ISO 27002?

> Steve Mason explains the changes made to the 2022 version of ISO 27002 and gives a summary of the 11 new controls.

- Published: 2022-07-27
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/110-what-are-the-11-new-controls-in-iso-27002/
- Categories: Info Sec, The ISO Show
- Tags: Information security, ISO 27001, iso 27002, iso 27002 controls

ISO 27002 was recently updated this year – along with a reduction of overall controls, 11 completely new ones were added to keep up with new and emerging technology. As a reminder, ISO 27002 (Information security, cybersecurity and privacy protection — Information security controls) is a guidance document which provides further best practice advice to strengthen your IT Security. Today, Steve Mason explains the changes made to the 2022 version of ISO 27002, gives a summary of the 11 new controls and gives examples of some key considerations and actions you can take to implement them. You’ll learn What changes have been made to ISO 27002:2022 Why ISO 27002 has been updated in 2022 An overview of the 11 new controls added to ISO 27002 Examples of actions you can take to implement the new controls Resources ISOlogy Hub Blackmores In this episode, we talk about: A brief summary of the changes to ISO 27002:2022, including new controls, new structure and attribute types Controls in ISO 27002 now have a defined purpose to avoid misinterpretation A summary of the 11 new controls by name and category Threat intelligence – What tools do you have in place to identify threats? How do you monitor your threat intelligence effectiveness? Information Security use of Cloud Services – A reminder that ISO 27017 covers this in more detail! Do you have a cloud policy in place? Does it align with your clients security requirements? ICT readiness for Business Continuity – Focus on recovery of...

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### #109 What’s new with ISO 27002:2022?

> Mel explains ISO 27002 (Info sec, cybersecurity & privacy protection), why it’s been updated & gives a high-level overview of the changes.

- Published: 2022-07-13
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/109-whats-new-with-iso-270022022/
- Categories: Info Sec, The ISO Show
- Tags: data security, Information security, information security management, ISO 27001, iso 27002

Did you know there were 80 identified security incidents, resulting in 34,908,053 compromised records in June 2022 alone! Standards such as ISO 27001 can help you put measures in place to reduce risk and help set up procedures for data recovery. However, not as many adopt the guidance document ISO 27002 which provides further best practice advice to strengthen your IT Security. ISO 27002 has recently been updated with 11 new controls that tackle recent emerging technology not covered in ISO 27001:2013. Today, Mel explains ISO 27002 (Information security, cybersecurity and privacy protection - Information security controls), why it’s been updated and gives a high-level overview of the changes. You’ll learn The purpose of ISO 27002 How ISO 27002 works with ISO 27001 Why ISO 27002 has been updated in 2022 A basic overview of the changes to controls within ISO 27002:2022 Resources ISOlogy Hub Blackmores In this episode, we talk about: A reminder to keep an eye out for future episodes on the upcoming updated version of ISO 27001:2022 An introduction to the guidance document ISO 27002 Controls from the updated version of ISO 27002 can be implemented right now – not a requirement of ISO 27001 but recommended. Why ISO 27002 has been updated – To bring it up-to-date with the latest technologies and simplification of controls What this means for your Information Security Management System We expect to see the new controls in ISO 27002 to be reflected in the updated version of ISO 27001 coming out...

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### #108 How to align your Management System with the Sustainable Development Goals

> But how do you put this into practice? How can you align your Management System with the Sustainable Development Goals?

- Published: 2022-07-07
- Modified: 2025-06-12
- URL: https://blackmoresuk.com/108-how-to-align-your-management-system-with-the-sustainable-development-goals/
- Categories: Sustainability, The ISO Show
- Tags: podcast, sdg, sdgs, sustainable development, sustainable development goals

The Sustainable Development Goals have been established by world leaders with the hope that we can work together towards a better world by 2030. The last two episodes provide an overview of all 17 Goals and related ISO Standards that you could align with to meet these goals. But how do you put this into practice? How can you align your Management System with the Sustainable Development Goals? Today, Mel explains the role ISO Implementation plays in working towards a better future and shares 5 actions you can take to align your businesses Management System. You’ll learn How ISO Implementation can help you align with the SDG’s Why it’s important to show support for the SDG’s 5 Practical actions you can take to align your Management System with the SDG’s Resources United Nations Sustainable Development Goals ISOlogy Hub Blackmores Carbonology In this episode, we talk about: A reminder to watch the 2 previous episodes to learn about each of the 17 SDG’s The importance of ISO’s and how they can help work towards a better future, including alignment with the SDG’s Find out what SDG’s align with certain ISO’s on the ISO. org website Recommended action: Look at what your currently certified to and what other ISO Standards of interest that you could adopt to enhance your Management System If you need assistance with aligning to the SDG’s or want to implement an ISO – Blackmores can help, and we have resources available on the isologyhub Action 1: Leadership Commitment...

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### #107 What are the Sustainable Development Goals? Part 2

> Today, Mel explains the 7 remaining SDGs, the ISO standards that relate to them and how organisations can meet these goals

- Published: 2022-06-22
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/107-what-are-the-sustainable-development-goals-part-2/
- Categories: Sustainability, The ISO Show
- Tags: sdg, Sustainability, sustainable development goals

In 2015, world leaders came together to create 17 Sustainable Development Goals (SDG’s) which aim to tackle various social, economic and environmental issues, to build a better world by 2030. What you may not be aware of is the fact that ISO Standards play a big part in the journey towards a better future. Many commonly used ISO Standards already meet certain goals, with more in development. This is part 2 of our 2-part series on the United Nations Sustainable Development Goals and the ISO standards that support them.   Today, Mel explains the 7 remaining SDGs, the ISO standards that relate to them and how organisations can meet these goals... You’ll learn The ISO standards that relate to the sustainable development goals. How to align your business with the SDG’s. The ISO standards that can help you meet the last 7 SDGs. Details of the final 7 SDGs and the ISO standards that relate to them. How we define what best practice is. How ISO standards are developed. Resources United Nations Sustainable Development Goals ISOlogy Hub Blackmores In this episode, we talk about: The Sustainable Development Goals set out by the UN. How ISO 9001 and 14001 relate to the SDGs. Goal 10 (Reduced inequalities) and how ISO 26000 (Guidance for social responsibility) relates to it. Goal 11 (Sustainable cities and communities) and the series of standards ISO 37101, ISO 37120, ISO 37122, ISO 37123, and ISO 22301 that can help meet this goal. Goal 12 (Responsible consumption and...

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### #106 What are the Sustainable Development Goals? Part 1

> Take a look at what the SDG’s are, and how businesses can align themselves with the SDG’s with related ISO standards.

- Published: 2022-06-15
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/106-what-are-the-sustainable-development-goals-part-1/
- Categories: Sustainability, The ISO Show
- Tags: iso 14001, iso 44001, ISO 50001, iso 9001, podcast, sdg, sdgs, sustainable development, sustainable development goals

The world is facing a crisis: poverty, hunger, inequality and climate change are just some of the issues we need to address. In 2015, world leaders came together to create 17 Sustainable Development Goals (SDG’s) which aim to tackle these issues, to build a better world by 2030. What you may not be aware of is the fact that ISO Standards play a big part in the journey towards a better future. Many commonly used ISO Standards already meet certain goals, with more in development. Today, Mel explains what the SDG’s are, and how businesses can align themselves with the SDG’s with related ISO standards. You’ll learn The 17 sustainable development goals set by the UN. How to align your business with the SDG’s. How the SDG’s affect our day-to-day lives. The ISO standards that can help you meet the SDG’s. Details of the first 9 SDG’s and the ISO standards that relate to them. Where the term ISO came from. Resources United Nations Sustainable Development Goals What is ISO 20400 - Sustainable Procurement How to avoid anti-bribery fines - ISO 37001 Need support with revamping your Management System? check out our ISO Support Plan Need guidance and support with ISO Standards? Isologyhub In this episode, we talk about: What the sustainable development goals are. When the SDG was established and what it’s agenda is. An overview of the 17 SDG’s. Where the term ISO came from. How ISO 20400 and ISO 37001 relate to the goal of ‘No Poverty’....

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### #105 How to outsource ISO Management System Support

> If this sounds familiar, then you should consider outsourcing certain areas of your ISO management system to be managed by ISO experts.

- Published: 2022-06-08
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/105-how-to-outsource-iso-management-system-support/
- Categories: Quality, The ISO Show
- Tags: internal audits, iso maintenance, iso management, iso support, management review, surveillance

Do you find keeping up with regular annual ISO tasks a struggle? It’s easy to let ISO maintenance slip through the cracks, especially if it’s in addition to your primary job role. If this sounds familiar, then you should consider outsourcing certain areas of your ISO management system to be managed by ISO experts. Today, Mel explains the areas that should be managed in-house, the areas that can be outsourced, and the ISO support plan we offer to help businesses outsource aspects of their management systems. You’ll learn How long ISO certifications are valid. Why businesses outsource some areas of their management system. The different ISO areas you can outsource. How to maintain quality when outsourcing internal audits. The importance of quantifying the results of your management system. The importance of employee engagement in your ISO management system. Resources Need support with revamping your Management System? check out our ISO Support Plan Need guidance and support with ISO Standards? isologyhub In this episode, we talk about: How long ISO certifications are valid and the ISO support plan we provide. Why businesses outsource certain aspects of their management system. What areas you can outsource and what you should keep in-house. Health and safety requirements and risk management needs. The most popular ISO areas that can be outsourced. How to optimise performance through updating management systems. The importance of being able to quantify the results of ISO systems. How to outsource the facilitation of your management review. Employee engagement training that can...

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### #104 5 Steps to revamp your Management System

> Mel takes you through 5 steps that will help to revamp your Management System, including key content, design & alignment with your values.

- Published: 2022-06-01
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/104-5-steps-to-revamp-your-management-system/
- Categories: Quality, The ISO Show
- Tags: iso management system, iso support, podcast, updating management system

Has your Management System been left to collect dust? Hidden away so that no one except a select few can access and update it ahead of Surveillance Audits. If this sounds familiar, then it’s time to revamp your Management System to ensure it’s incorporated with your core vision and values and encourages engagement from employees on all levels. Today, Mel takes you through 5 steps that will help to rejuvenate your Management System, including key content considerations, the design and alignment with your company culture. You’ll learn How to identify what’s essential for your Management System How you can incorporate your Unique way of Working How to take a collaborative approach to revamping your Management System Key considerations for the look, feel and accessibility of your Management System How to align your Management System with your company culture, strategy and goals Resources Need support with revamping your Management System? check out our ISO Support Plan Need guidance and support with ISO Standards? isologyhub In this episode, we talk about: What is essential from an ISO perspective How having too much in your Management System can lead to a lack of compliance Remember – If an ISO Standard states ‘shall’ – you must fulfill this requirement How to establish what’s essential to your business – including your way of working Different ways you can add value to your Management System An example of how Blackmores have added value with our Client Success Journey Why collaboration is so important when revamping your...

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### #103 Is your ISO Management System ready for a Makeover?

> Mel explains why it’s so vital to ensure your Management System is fit for purpose, & gives examples of where you can add value & reduce risk

- Published: 2022-05-25
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/103-is-your-management-system-ready-for-a-makeover/
- Categories: Quality, The ISO Show
- Tags: iso show, management system, management system update, podcast

It’s not uncommon to see a businesses Management System left to collect dust, either because it’s not fit for purpose or simply a carbon copy of an ISO Standard. Sound familiar? Do you think your business and your employees deserve better? Your ISO Management System should represent your businesses way of saying – “This is what we stand for, this is our vision, values and processes. ” Today, Mel explains why it’s so vital to ensure your Management System is fit for purpose, and give some examples of where you can add value and reduce risk. You’ll learn Pitfalls of an archaic Management System Why you should consider revamping your Management System How you can update your Management System Guidance on what should be included in a Business Management System Examples of what could add value or reduce risk for your Management System How you can update the look and feel of a Management System Resources Need support with revamping your Management System? check out our ISO Support Plan Need guidance and support with ISO Standards? isologyhub In this episode, we talk about: Examples of poor quality Management Systems Mel’s come across The importance of having a bespoke Management System How out-of-date Management Systems can be detrimental Latest offering: A free Management System review and consultation – Simply contact us Why it’s important to continually update your Management System How initiatives / functions can get overlooked if they’re not referenced in your Management System  Guidance on what should be included...

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### #102 What’s in a name?

> Mel and Sarah discuss why the name of a Management System is important & share some examples Sarah’s come across while working with clients.

- Published: 2022-05-18
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/102-whats-in-a-name/
- Categories: New to ISO?, The ISO Show
- Tags: iso system, management system, management system name, podcast

What’s in a name? Is your ISO Management System just called a ‘Management System’ or is it named to reflect your companies culture and brand? Sarah Ball, QHSE Consultant shares her views and tips on the power behind a name. A name is people’s first impression of your Brand, System etc, it sets the tone for how people interact with it. So, it’s best to give it the time and thought necessary to make sure it makes the right impact. Today, Mel and Sarah discuss why the naming of a Management system is important and share some great examples. You’ll learn The definition of a Management System Why naming your Management System is so important How certain Management System names can dissuade engagement Guidance on how to select a Management System name Examples of unique Management System names How getting a Management System name and format right can help share a businesses core vision and principles Resources Blackmores Isologyhub In this episode, we talk about: How a Management System without a name can be detrimental A reminder of the definition of a Management System Why naming a Management System is so important to a business How including ‘Management’ in the name can alienate people from engaging with the System Guidance on selecting a Management System name Some examples of unique Management System names Sarah has come across Examples of some names and Acronyms we use at Blackmores Important considerations when creating acronyms – including taking account of any existing relevant...

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### #101 How to create an awesome Sales Process

> Mel and Matt dive into his book ‘Learning the Ropes’ to explain the four pillars of Sales & how you can use these to improve your Sales Process.

- Published: 2022-05-11
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/101-how-to-create-an-awesome-sales-process/
- Categories: Quality, The ISO Show
- Tags: increase sales, podcast, sales, sales process, salesenabla

This episode Mel is joined by the CEO and Founder of SalesEnabla, and part-time Adventurer Matt Garman to talk about creating an awesome Sales Process. Sales are an intrinsic part of any business, and while you may be happy with your current way of working, there is a lot you can do to optimize your process to increase the quality of your leads. Today, Mel and Matt dive into Matt’s book ‘Learning the Ropes’ to explain the four pillars of Sales and how you can use these as a basis to improve your Sales Process. You’ll learn Matt’s previous endurance challenges and preparing to undertake the World’s toughest row - 3000 miles across the Atlantic - The Talisker Whiskey Atlantic Challenge Why Matt wrote ‘Learning the Ropes’ Matt’s past experience in Sales and his main pain points The four pillars of Sales - Vision, People, Process and Management Why creating a Process for sales is so important The importance of the ‘Discovery’ meeting What does a good Discovery look like? Other key qualities needed for an awesome Sales Process What is SalesEnabla and how can companies use it Resources OceanDadVenture Learning the Ropes Book SalesEnabla In this episode, we talk about: Matt’s past adventures and his latest challenge ‘Ocean Dadventure’ How Matt’s epic challenge is supporting two incredible charities -Prostate Cancer UK and WOLO (We Only Live Once) foundation The reason why Matt wrote ‘Learning the Ropes’ Matt’s past in Sales and his takeaway from experience An explanation of the...

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### #100 How to get the most out of your Management Review

> Mel and Rachel discuss the different ways to conduct a Management Review and how to improve the Management Review process.

- Published: 2022-04-19
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/100-how-to-get-the-most-out-of-your-management-review/
- Categories: Quality, The ISO Show
- Tags: iso 14001, ISO 27001, ISO 45001, iso 9001, leadership commitment, management review, podcast

This episode is the final part of our 3-part series on Management Review, and this time Mel is joined by Rachel Churchman to explain how to best conduct Management Reviews and what’s best to include in them. Rachel Churchman is a Managing Consultant at Blackmores where she assists clients to implement, maintain and continually improve their UKAS certified ISO Management Systems. Mel and Rachel discuss the different ways to conduct a Management Review, how to improve the Management Review process, and who should be involved in your Management Review. You’ll learn The purpose of a Management Review. Different ways to approach your Management Review. The importance of using data. Who you should involve in your Management Review. How to deal with non-conformities and corrective opportunities. Resources isology Hub Blackmores In this episode, we talk about: The purpose of a Management Review. The Management Review carried out at Blackmores and the issues we came across. The ways Covid has shifted from being viewed as a risk to an opportunity. The importance of reviewing your company's subscriptions in your Management Review. The benefits of involving more people in your Management Review. Why data analysis is so essential in a Management Review. The importance of considering your outputs as well as your inputs in your Management Review. Areas you should monitor and measure in your Management Review. The most beneficial ways to review your objectives. How to deal with non-conformities and corrective opportunities at Management Review. Types of resources you should review in...

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### #99 How to conduct a Management Review

> This episode is part 2 of our series on Management Review, explaining how to conduct Management Reviews and what you should include in them

- Published: 2022-04-12
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/99-how-to-conduct-a-management-review/
- Categories: New to ISO?, Quality, The ISO Show
- Tags: leadership commitment, management, management review, podcast, the iso show

This episode is part 2 of our 3-part series on Management Review, explaining how to conduct Management Reviews and what you should include in them Today, Mel looks at the three different ways you can deliver a management review, what you need to consider when planning a management review and the key aspects of what to include in your management review report. You’ll learn How to plan your management review. What information you need to include in your management review. The different styles of a management review. Key aspects of what to include in your management review report. How frequently you should have a management review. How to inspire confidence when chairing a management review meeting. Resources isology Hub Blackmores In this episode, we talk about: What you need to consider when planning a management review. The different ways to deliver a management review. Facilitating a management review and emphasising continual improvement. Different inputs you can include in the management review. Chairing a meeting and how to inspire confidence during management review meetings. Key aspects of what to include in your management review report. The purpose of a management review. The importance of transferring agreed actions into deliverable continuable improvement. For members of the isologyhub, we have a few Management Review templates available for download. We’d love to hear your views and comments about the ISO Show, here’s how: Share the ISO Show on Twitter or Linkedin Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really...

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### #98 What is a Management Review

> Mel looks at what the Standards require from a Management Review and how companies can carry out a Management Review for the first time.

- Published: 2022-04-05
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/98-what-is-a-management-review/
- Categories: New to ISO?, Quality, The ISO Show
- Tags: leadership commitment, management, management review, podcast

This episode is part 1 of our 3-part series on Management Review, explaining exactly what Management Review is and how most companies carry them out. Today, Mel looks at what the Standards require from a Management Review, the different areas Management Review addresses, and how companies can carry out a Management Review for the first time. You’ll learn What a Management Review is. How to get started with a Management Review for the first time. Why is it so important? How to do Management Review the right way. Best practice dos and don’ts. What the Standard requires from a Management Review. Resources isology Hub Blackmores In this episode, we talk about: Which ISO standards have a requirement for Management Review. Why Management Review is important. Different areas Management Review addresses. The importance of being flexible with your objectives and when to look for trends. The main reason for carrying out a Management Review. What the Standard requires from a Management Review. What you should include in your Management Review. What the Standard says about inputs. How often you should review your objectives and trends. How the Standard helps you understand what the outputs of your review should look like. For members of the isologyhub, we have a few Management Review templates available for download. We’d love to hear your views and comments about the ISO Show, here’s how: Share the ISO Show on Twitter or Linkedin Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help...

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### #97 The Seven Steps of Carbonology – Declare

> David explains the purpose of a formal declaration and the different ways you can promote your achievement of carbon neutrality.

- Published: 2022-03-30
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/97-the-seven-steps-of-carbonology-declare/
- Categories: Sustainability, The ISO Show
- Tags: carbon neutral, carbon neutral declaration, carbon reduction, carbon reporting, carbon verification, carbonology, ISO 14064, PAS 2060, the iso show

This episode is the final part of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral. This time, our resident Carbonologist David Algar is talking through the seventh step of the Carbonology process, ‘Declare’. David explains the purpose of a formal declaration, different ways companies can make their declaration, and the different ways you can promote your achievement of carbon neutrality. You’ll learn The purpose of a formal declaration. The key outcomes of the ‘Declare’ step. The different ways you can make a declaration. The pros and cons of doing your declaration internally. How long your declaration is valid for. Ways to promote achieving carbon neutrality. Resources Davids Calender isology Hub Blackmores Carbonologyhub In this episode, we talk about: A recap of the 7 steps to carbonology. The purpose of having a formal declaration. What the formal declaration involves. Different ways to make a declaration and which one’s most popular. How long your declaration is valid for. The importance of having an unambiguous declaration. The key outcomes and deliverables of the ‘Declare’ step. How publicised your Qualifying Explanatory Statement should be. Ways to promote achieving carbon neutrality. What companies tend to do after achieving carbon neutrality. Why it’s easier making a declaration in the second year. How to find out more information about the 7 step methodology. The importance of data. If you need assistance with implementing ISO 14064, PAS 2060, or another standard – Contact the Carbonologyhub Don’t forget to download...

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### #96 The Seven Steps of Carbonology – Offset

> David explains what companies can do to offset emissions, how offsetting works and the importance of picking the right Offset provider.

- Published: 2022-03-22
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/95-the-seven-steps-of-carbonology-offset/
- Categories: Sustainability, The ISO Show
- Tags: carbon neutral, carbon offset, carbon reduction, carbonology, offsetting, podcast

This episode is Part 6 of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral. This time, our resident Carbonologist David Algar is talking through the sixth step of the Carbonology process, ‘Offset’. David explains what companies can do to offset emissions, how offsetting works in relation to PAS 2060, and the importance of picking the right Offset provider. You’ll learn Different types of Offsetting. How Offsetting works in relation to PAS 2060. How long Carbon Offsetting Credits last. What to consider before buying an Offset. The importance of picking the right Offset provider. Resources UK Woodland Carbon Code United Nations Offset Platform The Gold Standard Greenhouse Gas Protocol ISOlogy Hub Blackmores Carbonologyhub In this episode, we talk about: The five steps before you go down the route of Offsetting. Why Offsetting is a controversial topic. How Offsetting works in PAS 2060. What Offsetting is and how Carbon Credits work. Credible Offsetting schemes in the UK. Key considerations you need to consider when buying a Carbon Offset. How PAS 2060 helps companies prove they really are carbon neutral. How Carbonologists help their clients know which schemes meet the requirements of PAS 2060 and which don’t. If you need assistance with implementing ISO 14064, PAS 2060, or another standard – Contact us! If you’d like to book a free consultation with our Carbonologist, David Algar, feel free to book a slot Here. And lastly, don’t forget to grab your ‘Getting Started with Carbonology’...

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### #95 The Seven Steps of Carbonology – Re-quantify

- Published: 2022-03-15
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/95-the-seven-steps-of-carbonology-re-quantify/
- Categories: Sustainability, The ISO Show
- Tags: carbon neutral, carbon neutrality, carbon reduction, carbonology, ISO 14064, PAS 2060, podcast, quantify emissions, the iso show

This episode is Part 5 of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral. This time, our resident Carbonologist David Algar is talking through the fifth step of the Carbonology process, ‘Re-quantify’. David explains why it’s important to recalculate your emissions after measures have been put in place from the Reduce stage, what to do if you're not hitting your targets, and how the ‘Re-quantification’ stage can help your public image. You’ll learn What ‘Re-quantification’ is. Why ‘Re-quantification’ is so important. Ways to identify how specific areas of your business have performed. What to do if you’re not hitting targets. How to follow a carbon reduction plan while in a state of growth. How the ‘Re-quantification’ stage can help your public image. Resources isology Hub Blackmores Carbonologyhub In this episode, we talk about: The seven steps of carbonology. Why it’s so important to ‘re-quantify’. The real purpose of the ‘re-quantification’ stage. How to feel if you’re not hitting your targets. The importance of consistency, accuracy, and transparency in ISO 14064 and PAS 2060. How to follow a carbon reduction plan while in a state of growth. The key outcomes and deliverables in your ‘Re-quantification’ stage. Our free carbon neutral checklist. Download your free Carbonology Checklist here: If you need assistance with implementing ISO 14064, PAS 2060, or another standard – Contact us! We’d love to hear your views and comments about the ISO Show, here’s how: Share the ISO Show on...

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### #94 The Seven Steps of Carbonology- Reduce

> This time, our resident Carbonologist David Algar is talking through the fourth step of the Carbonology process, ‘Reduce’.

- Published: 2022-03-08
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/94-the-seven-steps-of-carbonology-reduce/
- Categories: Sustainability, The ISO Show
- Tags: carbon neutral, carbon neutrality, carbon reduction, carbon reduction plan, carbonology, ISO 14064, net carbon zero, PAS 2060, podcast, the iso show

This episode is Part 4 of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral. This time, our resident Carbonologist David Algar is talking through the fourth step of the Carbonology process, ‘Reduce’. David explains how we can put our Carbon Reduction Plan into action so we can see clear tangible results in our reductions, and the benefits this brings to organisations and their employees. You’ll learn How the ‘Reduce’ phase in the Carbonology process works. How to monitor how successful your initiatives are. The importance of communicating your reduction plan to your staff. How to get your staff excited about your carbon reduction plan. The value of externally communicating your commitment to carbon reduction. How having a sustainability group can help your business. Resources Energy Savings Opportunity Scheme isology Hub Blackmores Carbonologyhub In this episode, we talk about: The ‘reduce’ phase of the Carbonology process. The need to make your staff aware of your carbon reduction plan. How to best manage communications with staff around carbon reductions. How a carbon reduction plan can be beneficial for an organisation and their staff. How to best monitor the success of your initiatives and the benefits this has. The benefits of reducing your carbon footprint rather than offsetting it. If you need assistance with implementing ISO 14064, PAS 2060, or another standard – Contact us! We’d love to hear your views and comments about the ISO Show, here’s how: Share the ISO Show on...

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### #93 – The Seven Steps of Carbonology – Commit

> David explains how organisations can identify the type of targets to put in place and shares ways organisations can reduce their emissions.

- Published: 2022-03-01
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/93-the-seven-steps-of-carbonology-commit/
- Categories: Sustainability, The ISO Show
- Tags: carbon neutrality, carbon reduction plan, carbonology, ISO 14064, iso show, PAS 2060, podcast

This episode is Part 3 of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral. Our resident Carbonologist David Algar is back to talk through the third step of the Carbonology process, Commitment. David explains how organisations can identify the type of targets to put in place, the importance of having a launch and communications plan, and shares some popular ways organisations can reduce their carbon emissions. You’ll learn How organisations can set targets for their Carbon Neutrality. Why it’s important to make a formal commitment. Popular ways organisations reduce their carbon emissions. The benefits of changing your vehicles from diesel to electric. Some of the incentives to achieve emission reductions. The importance of having your staff involved with your plan. Resources isology Hub Blackmores Carbonologyhub In this episode, we talk about: How to begin the commitment stage of Carbonology. Why organisations need a plan to achieve PAS 2060. Popular ways organisations can reduce their carbon emissions. The approach you need to take when setting targets. Typical targets organisations can put in place. The importance of having a launch and communications plan. The typical outcomes and deliverables organisations will be provided. The expectation of businesses to have a carbon footprint management plan. The importance of having your staff involved with your plan. If you need assistance with implementing ISO 14064, PAS 2060, or another standard – Contact us! We’d love to hear your views and comments about the ISO Show, here’s how:...

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### #92 The Seven Steps of Carbonology – Quantify

> We’re joined by our resident Carbonologist David Algar to talk through the second step of the Carbonology process, Quantify.

- Published: 2022-02-23
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/92-the-seven-steps-of-carbonology-quantify/
- Categories: Sustainability, The ISO Show
- Tags: Carbon, carbon emissions, carbon neutral, carbon quantification, carbon reduction, carbonology, podcast, the iso show

This episode is the second of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral. We’re joined by our resident Carbonologist David Algar to talk through the second step of the Carbonology process, Quantify. What does the Quantify Step entail? Calculating your emissions : This will be carried out for Scope 1 2 and 3 emissions. Scope 1 refers to sources you own, and are direct emissions from combustion or fugitive emissions from systems that contain GHGs, so gases that have escaped from somewhere they shouldn’t have such as an AC system. Scope 2 are emissions from imported energy, this refers to electricity for most organisations but can also include steam, heating and cooling. For ISO 14064 and PAS 2060 you’ll need to quantify 100% of the Scope 1 and 2 emissions within boundaries Scope 3 refers to all other indirect emissions from sources you don’t own or necessarily have control over. For example business travel in vehicles your staff own. Scope 3 makes up the majority of emissions for most organisations and is generally more complex to gather data for. What information do you need to quantify your emissions? You’ll need to collect and process data. This can be: Activity or financial data on a specific source. Common examples include utilities bills, meter readings and expense reports for business travel or fright Interviews and surveys. For instance a survey to better understand how staff commute to work, or the proportion of...

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### #91 The seven steps of Carbonology – Define

> This episode is the first of our 7-part series explaining our Carbonology service, a 7 step methodology to help companies go Carbon Neutral.

- Published: 2022-02-15
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/91-the-seven-steps-of-carbonology/
- Categories: Sustainability, The ISO Show
- Tags: carbon neutral, carbon reduction, carbon reporting, carbonology, ISO 14064, PAS 2060, podcast, Sustainability, the iso show

This episode is the first of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral. We’re joined by our resident Carbonologist David Algar to talk through the first step of the Carbonology process, Define. David explains why the define stage is so important, what it entails, and how it works. You’ll learn The seven steps in Carbonology. The importance of defining your carbon output. How to get a better understanding of your emissions. The recommended approach to define the subject and boundaries. How to write the introduction for your QES. How to become carbon neutral. Resources isology Hub Blackmores Carbonologyhub In this episode, we talk about: What the seven steps of Carbonology are. The first step to becoming carbon neutral. How the define stage in Carbonology works. What Carbonology boundaries in an organisation may look like. The importance of identifying the people involved with Carbonology work. The type of people that are normally involved with managing the Carbonology standards in a business. How organisations can determine the selection of the subject. Why it’s important to clearly define the subject and your boundaries. The recommended approach to define the subject and boundaries. The outcomes and deliverables that are provided through the define stage. Who the Qualifying Explanatory Statement has to be shared with. If you need assistance with implementing ISO 14064, PAS 2060, or another standard – Contact us! David Algar is also available for a free Carbonology consultation until the end of...

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### #90 What are the 4 costs of Health & Safety?

> What are the 4 costs of health and safety? This episode we’re joined by the Founder of Slip Safety Services

- Published: 2022-02-08
- Modified: 2025-03-31
- URL: https://blackmoresuk.com/90-what-are-the-4-costs-of-health-safety/
- Categories: H & S, The ISO Show
- Tags: health workplace health, iso 45001 benefits, safety, slips trips and falls, the iso show, workplace safety

This episode we’re joined by the Founder of Slip Safety Services, and host of ‘The Safety and Risk Success Podcast' Christian Harris to talk about how Chris got into the business, the seriousness of slips, trips, and falls for both employers and employees, and the four main costs of Health and Safety. Slips and trips cost UK employers approximately £512 million per year in lost production and other costs and are the leading cause of workplace injuries. Christian explains how the UK court system works for criminal health and safety offences, why safety is such a key foundation of an organizations success, and how creating a better safety culture can increase a company’s profitability. You’ll learn How Christian got into the health and safety industry. The seriousness of Slips, Trips and Falls injuries to individuals. The cost of Slips, Trips, and Falls to employers. The average claims from Slips, Trips, and Falls. How creating a better safety culture can increase the profitability of a company. Why safety is such a key foundation of an organisations success. The 6-figure fines UK organisations have faced in recent years. How the UK court system works for criminal health and safety offences. Resources Slip Safety Services AXA Insurance Slip Safety Score Card Blackmores In this episode, we talk about: How Christian went from being a management consultant to becoming a safety specialist. The health and safety incident that changed Christian’s life. The psychological effect of living through an accident and how the incident has...

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### #89 How to Identify your Ideal client

> Jürgen explains how to identify your ideal client, how using an empathy map can assist with this, and how this all influences your marketing strategy.

- Published: 2022-02-02
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/89-how-to-identify-your-ideal-client/
- Categories: The ISO Show
- Tags: ideal client, innvobuzz, iso show, marketing, the iso show

This episode, we’re joined by Transformational Marketing Strategist, Podcaster, and Speaker Jürgen Strauss to talk about ISO 9001, and how businesses can identify their ideal client. All businesses need customers and they need to understand who their ideal client would be, as only then can you clearly identify what your ideal clients needs are. Jürgen explains how to identify your ideal client, how using an empathy map can assist with this, and how this all influences your marketing strategy. You’ll learn Why every business needs to have a model of their ideal client. How to understand who the ideal customer for your business is. Why mapping out your customer journey is so important. Ways you can build a relationship with your clients through an empathy map. When it’s right to turn business away and how to reject customers. Why customer journeys are important from a marketing perspective. Why it’s important to document every process and system in your business. Resources Innovabuzz XPLANE Blackmores In this episode, we talk about: How Jürgen Strauss was involved in ISO 9001 implementation and how it helped him improve his business efficiency. How Jürgen developed his podcast based on the principles of ISO 9001. The global audience you can reach through podcasting. What makes a ‘dream customer’ and how Jürgen reaches them through his podcast. Why it’s important to have an ideal client for your business. How to identify who your ideal client is and what they’re needs are. What an Empathy map is and...

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### #88 ISO 50001 Steps to Success Part 3

> Paul gives us some guidance on how to audit and implement ISO 50001 effectively and how you can make improvements in your energy management.

- Published: 2022-01-18
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/88-iso-50001-steps-to-success-part-3/
- Categories: Sustainability, The ISO Show
- Tags: Energy, Energy management, ISO 50001, podcast, Sustainability, the iso show

This episode, we’re joined by Paul Robinson our Managing Consultant at Blackmores to talk about ISO 50001 – the Energy Management Standard. Paul gives us some guidance and advice on how to audit and implement this standard effectively and how you can make improvements in your energy management. We also talk about some common techniques to reduce energy consumption, how to increase a buildings energy efficiency, and how to monitor if equipment is being used in line with good practice. You’ll learn How to make improvements in your energy management. How to implement the energy management standard ISO 50001. The purpose and benefits of carrying out internal audits. Common techniques to reduce energy consumption. How to increase a buildings energy efficiency. Why everyone should switch to LED lights. Resources isology Hub Blackmores In this episode, we talk about: The purpose and benefits of carrying out internal audits. Benefits data centres have had as a result of auditing. How an organization can set up a robust audit programme. The impact a building’s design has on its energy efficiency and how this can be improved. The importance of monitoring systems and the power of automation. How to know which maintenance companies to work with. How to know if equipment is being used with good practice. The benefits of raising opportunities of improvement to management. Common opportunities for businesses to improve their energy management. Evidence you expect to see when carrying out an ISO 50001 audit. If you need assistance with implementing ISO...

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### #87 Environmentally and Socially Sustainable Business Strategies with guest Kit Oung

> Environmentally and Socially Sustainable Business Strategies - We talk about how these strategies have helped businesses in the past.

- Published: 2021-12-17
- Modified: 2025-01-31
- URL: https://blackmoresuk.com/87-environmentally-and-socially-sustainable-business-strategies-with-guest-kit-oung/
- Categories: Quality, The ISO Show
- Tags: Energy, Energy management, enironment, environmental management, kit oung, podcast, the iso show

We’re diving further into sustainability and best practices today as Mel is joined by Kit Oung who is a leading energy consultant with a wealth of experience spanning the last 25 years. Kit is an energy and resource efficiency practitioner, consultant, trainer, and author on the subject of energy and resource efficiency; operational excellence, and triple bottom line. Notable engagements include: designing regulations in the UK (energy and climate change regulations); Sharjah, UAE (mandatory Health and Safety awareness), and Singapore (waste regulation); drafting guidebooks on integrated management systems (ISO), energy efficiency (UNEP), ISO 50001 (ISO/UNIDO) and promoting of good governance in energy, environment, and health safety in India, Zambia, UAE, Qatar, Saudi Arabia, Oman, and Nigeria. Kit is the author of Energy Management in Business: The Manager’s Guide to Maximising and Sustaining Energy Reduction (Gower, 2013), and coauthor of Best Practices and Case Studies for Industrial Energy Efficiency Improvement (UNEP, 2016). He also assisted in the technical review of ISO 50001: Energy management systems – A practical guide for SMEs (ISO, 2015). Kit serves on IChemE’s Congress, IChemE’s Energy Community of Practice, IChemE’s annual sustainability awards judging panel, UNIDO’s global energy management leadership awards judging panel, and take part in developing National, Regional and International standards. He chaired ISO 14002-2 (current), ISO 50002 (current), PAS51215, EN16247-3, and participated in the development of ISO 14001 series, ISO 50001 series, and EN16247 series of standards. Today, we’re looking at how to make energy sustainability strategies actionable, what the drivers for energy sustainability...

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### #86 What is ISO 32210 – Sustainable Finance?

> Today we talk about ISO 32210 - sustainable finance and the work Hayden is doing with leading experts from over 25 countries...

- Published: 2021-12-08
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/86-what-is-iso-32210-sustainable-finance/
- Categories: Sustainability, The ISO Show
- Tags: iso 32210, morgan green advisory, podcast, Sustainability, sustainable finance, the iso show

Hayden Morgan - Director of Morgan Green Advisory Today we’re joined by the Director of Morgan Green Advisory, Hayden Morgan. Hayden is an independent consultant with a mission to enable a sustainable, lower-carbon future. He has been pioneering sustainability within the finance sector for almost 25 years, and provides award-winning insights and solutions, focusing on transitioning to beneficial outcomes. Today we talk about sustainable finance and the work Hayden is doing with leading experts from over 25 countries to develop the new global sustainability standard for financial organisations ISO 32210... You’ll learn What sustainable finance is and how it works. The best way to get involved with the ISO 32210 standard. The need for a standardised label for sustainable infrastructure. The benefits of implementing the new ISO 32210 standard. When ISO 32210 will be available for organisations to implement. The rise of climate risk strategies in financial markets. Resources Morgan Green Advisory Blackmores In this episode, we talk about: How Hayden got involved in working in global sustainability. The work Hayden’s been doing on the new sustainable finance standard. How you can get involved with the new ISO 32210 standard. Hayden’s involvement advising the world bank around the development of a label for sustainable infrastructure. The pilot projects taking part in a sustainable infrastructure label. What sustainable finance is. The principles of the ISO 32210 standard and how it complements other requirements. The implementation guidance for ISO 32210’s principles. The best practice resources that will be available to help people...

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### #85 ISO 50001 Steps to Success Part 2

> This week, he delves deeper into the individual clauses of the Standard to break down what’s required in a typical Energy Management System

- Published: 2021-12-02
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/85-iso-50001-steps-to-success-part-2/
- Categories: ISO 50001, Sustainability, The ISO Show
- Tags: Energy, Energy management, ISO 50001, podcast, Sustainability, the iso show

We’re joined again by Paul Robinson, Managing Consultant at Blackmores. Last week Paul summarised the importance of energy management and introduced us to ISO 50001. This week, he delves deeper into the individual clauses of the Standard to break down what’s required in a typical Energy Management System. What you’ll learn: The main clauses and requirements of ISO 50001 Examples of ISO 50001’s application in other Businesses based on Paul’s experience What are the main clauses of ISO 50001? ISO 50001 has been aligned with the Annex SL format since 2018 so that it may be more easily integrated with other ISO Standards. The clauses are as follows: Clauses 1, 2 and 3 – These are all explanatory clauses, starting with the scope, then Normative References and lastly Terms and Definitions. Clause 4 – Context of the Organisation: Here you would define the scope and boundaries of your energy management system and understanding the processes affected. This includes looking at your energy inputs and outputs. You’ll also address any energy issues that affect you and interested parties involved. Clause 5 – Leadership: This refers to Top Management commitment, which is necessary if you want your energy management system to be successful. They will need to provide resources required to implement an energy policy, and to define roles and responsibilities. Clause 6 – Planning: This is a central pillar behind every Energy Management System as it talks about strategic and tactical considerations. This includes high-level issues, the needs and expectations of...

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### #84 ISO 50001 Steps to Success Part 1

> Today we’re joined by Paul Robinson, Managing Consultant at Blackmores. Paul is here to introduce the Energy Management Standard, ISO 50001.

- Published: 2021-11-26
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/84-iso-50001-steps-to-success-part-1/
- Categories: ISO 50001, Sustainability, The ISO Show
- Tags: Energy, Energy management, ISO 50001, iso podcast, podcast, Sustainability, the iso show

Today we’re joined by Paul Robinson, Managing Consultant at Blackmores. Paul is here to introduce the Energy Management Standard, ISO 50001, why it’s important and give you an overview of its basic structure. What you’ll learn: Why energy management is so critical in the current climate crisis The main purpose of ISO 50001 A summary of the clauses within ISO 50001 Why have an Energy Management Standard? There’s a big focus on trying to maintain global warming to that 1. 5 degrees increase. Right now, we’re failing on that. In order to get this back on track we need to consider our current energy consumption. During COP26 we heard a lot about phasing out coal power, unfortunately there are some countries who are resistant to that and as a result have had the requirements watered down. Regardless, energy use continues to rise as does the demand. Energy Management is particularly relevant for organisations who want to measure their impact and put measures in place to reduce their environmental footprint. Why is it so important to restrict Global Warming to 1. 5 degrees? It’s literally the difference between survival. We’re at a tipping point now, failing to stick to this 1. 5 degrees will result in rising sea levels and rising temperatures. Paul shares his experience working in Cyprus where it’s not uncommon now for the temperature to reach 45 degrees. This isn’t sustainable and it will get to the point where it’s difficult for humans to survive if we keep...

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### #83 What is ISO 45003? Part 2

> This week Mel and Darren delve into the different factors within ISO 45003 that can impact on workers Mental Health:

- Published: 2021-11-04
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/83-what-is-iso-45003-part-2/
- Categories: H & S, ISO 45003, The ISO Show
- Tags: ISO 45001, iso 45003, mental health, podcast, the iso show, workplace mental health

This week Mel and Darren delve into the different factors that can impact on workers Mental Health: Aspects of how work is organised: Remote and isolated work Working in locations that are far from home, family, friends and usual support networks Working alone in non-remote locations without social/human interaction Working in private homes Workload and work pace Work overload or underload High levels of time pressure Continually subject to deadlines Machine pacing High level of repetitive work Working hours and schedule Lack of variety of work Shift work Inflexible work schedules Unpredictable hours Long or unsociable hours Fragmented work or work that is not meaningful Continual requirements to complete work at short notice Job security and precarious work Uncertainty regarding work availability, including work without set hours Possibility of redundancy or temporary loss of work with reduced pay Low-paid or insecure employment, including non-standard employment Working in situations that are not properly covered or protected by labour law or social protection Social Factors at work: Interpersonal relationships Poor communication, including poor information sharing Poor relationships between managers or others that workers interact with Interpersonal conflict Harassment, bullying, victimization Lack of social support Unequal power relationships between dominant and non-dominant groups of workers Social or physical isolation Leadership Lack of clear vision and objectives Management style unsuited to the nature of the work and its demand Failing to listen or only casually listening to complaints and suggestions Withholding information Providing inadequate communication and support Lack of accountability Lack of fairness Inconsistent...

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### #82 What is ISO 45003? Part 1

> What is ISO 45003? Find out all there is to know about this standard in our ISO Show Episode. Let us know what you think.

- Published: 2021-10-21
- Modified: 2025-03-31
- URL: https://blackmoresuk.com/82-what-is-iso-45003-part-1/
- Categories: H & S, ISO 45003, The ISO Show
- Tags: ISO 45001, iso 45003, mental health, mental health awareness, podcast, the iso show

The Importance of Mental Health: Mental health can influence how we think and feel about ourselves and others as well as we interpret events. It affects our capacity to learn, communicate and to form, sustain and end relationships, influencing our ability to cope with change, transition and life events Good mental health is as important as good physical health to our life and wellbeing Work plays an important part in our health (both physical and mental). People who are in work are, overall, healthier and happier. But sometimes work can have a negative impact on our health At work we should aim to create an environment which fosters good mental health and eliminates or minimises a work environment which can have a negative impact on mental health. Who’s most at risk? Identification of who could be harmed or at risk of harm psychologically can be complex, with varying factors, including (but not limited to): Age Personality and psychosocial factors Sleep Medical condition of oneself or other(s) close to the individual The activity – type, frequency and duration Relationships (work and non-work) Financial Lifestyle There is no single way to manage and reduce stress, what works for one person, may not work for another. What are the negative outcomes for employees? Poor health and associated conditions Cardiovascular disease, musculoskeletal disorders, diabetes, anxiety, depression, sleep disorders, and associated health behaviours Substance abuse, unhealthy eating Reduction in job satisfaction, commitment, and productivity What are negative outcomes for the organisation? Includes increased costs due...

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### #81 How to quantify your GHG emissions

> David Algar joins Mel today to discuss how to calculate your Green House Gas (GHG) emissions, from Establishing boundaries through to quantification.

- Published: 2021-10-06
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/81-how-to-quantify-your-ghg-emissions/
- Categories: Sustainability, The ISO Show
- Tags: carbon neutral, carbon quantification, carbon reporting, carbon zero, carbonology, ghg, ghg emissions, podcast, the iso show

One of the first steps towards becoming more sustainable is knowing where you currently stand in terms of your emissions. Calculating this may seem like a mammoth task, especially if you have multiple sites or assets such as company vehicles to keep track of. David Algar joins Mel today to discuss how to calculate your Green House Gas (GHG) emissions, starting from Establishing boundaries through to number crunching and quantification. What is the first step when embarking on quantifying your GHG emissions? One of the first steps is getting leadership commitment - This allows for quicker decision making and the allocation of roles and responsibilities, which really helps with the data collection Once you have this leadership commitment, the next steps is to start establishing boundaries. So how do you define your boundaries? There are 2 ways you define your boundaries as specified in ISO 14064-1: The first are your organisational boundaries, you’ll need to outline which facilities are included within the quantification. It is not as simple as just saying ‘everything’, you’ll need to specify which sites, buildings, factories etc You can define your organisational boundaries via the control approach, so what facilities do you have financial or operation control over? Or the equity share approach, where you account for your portion of emissions and removals from facilities The next step is defining your reporting boundaries. This refers to activities and specific sources of GHGs. Emission sources are split up into 3 categories; Scope 1 – direct emissions from...

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### #80 Introducing Green Element with guest Will Richardson

- Published: 2021-10-01
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/80-introducing-green-element-with-guest-will-richardson/
- Categories: Sustainability, The ISO Show
- Tags: carbon footprint, carbon neutrality, carbon reporting, green element, podcast, SECR, the iso show

Today we’re joined by Will Richardson, Founder and Managing Director of Green Element, to discuss how he helps other organizations become more environmentally friendly. Will established Green Element in 2004 with a desire to help as many businesses as possible to go green. A pioneer and early adopter of many now-mandatory environmental standards, his visionary approach, and inspiring leadership are exemplary. Will also runs a podcast that is constantly featured in the top of the eco podcasts, and is a current board member and Chairman of the British Kitesports Association; the NGB to Kitesports; helping push kite sports within the Olympic sporting ecosystem. In 2018, Will conceived Compare Your Footprint in response to demand from companies that want to reduce their carbon footprint but were not ready to engage with experts. This episode, he shares how companies can most effectively tackle their energy and carbon management, and the science behind carbon reductions... You’ll learn How Will helps organizations find the carbon footprint of their products. The importance of knowing the life cycle of your products. How to find out how much of an effect on the environment your product has. How long it takes to find out the life cycle of a product. How ‘Compare your Footprint’ helps organizations understand their carbon footprint and benchmark it.  Different types of benchmarking you can do and how to do it. The science we know around carbon reductions. Why offsetting causes organizations to increase their emissions. Resources Blackmores The Green Element Website Compare...

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### #79 Establishing the scope of your ISO Certification

> In today’s podcast – I'll go over ‘how to establish the scope of your ISO System’ as it’s the #1 consideration when you start your Project.

- Published: 2021-09-22
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/79-establishing-the-scope-of-your-iso-certification/
- Categories: New to ISO?, The ISO Show
- Tags: certification, podcast, scope, scope of certification, the iso show

Implementing an ISO can seem like a daunting task at first – There’s a lot to consider! Most importantly, are you implementing the Standard for the whole business – just one location? For just one Service? In today’s podcast – I’m going to share with you ‘how to establish the scope of your ISO System’ as it’s the number one consideration when you start planning your ISO Project. This will also help to determine timescales, costs and resources needed for your ISO Project. What is the ‘Scope’? ... The scope of the EMS will clarify the organisational and physical boundaries to which your activities applies, particularly if the company is part of a larger organisation.   Your organisation has the freedom and flexibility to define these boundaries. Your company may choose to only include a specific activity, location, product, or service delivery.   How to calculate the scope... Most organisation’s, particularly if they are an SME (Small and medium enterprises with less than 250 employees) will include all aspects of their business activities within the scope of their EMS, and also their scope of certification to ISO 14001. Larger organisations, or SME’s across multiple locations (including international) may want to carefully consider the scope of certification as there will be additional costs and time factors to take into consideration.   Why defining the scope is so Important... Once your scope has been defined within your EMS, that this is what is included in ‘black and white’ on your certificate. Therefore,...

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### #78 What is Streamlined Energy and Carbon Reporting (SECR)?

> Today, we’re joined by our resident Carbonologist David Algar to discuss SECR. SECR stands for Streamlined Energy and Carbon Reporting, it stemmed from The Companies Act (2006).

- Published: 2021-09-03
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/78-what-is-streamlined-energy-and-carbon-reporting-secr/
- Categories: Sustainability, The ISO Show
- Tags: Carbon, carbon neutral, carbon reporting, carbon verification, carbonology, podcast, SECR, Streamlined Energy and Carbon Reporting, the iso show

Today, we’re joined by our resident Carbonologist David Algar to discuss SECR. What is SECR? SECR stands for Streamlined Energy and Carbon Reporting, it stemmed from The Companies Act (2006) which was updated in 2013 to require quoted companies to report annual emissions in their directors’ report. In 2018, the regulations were updated and an additional disclosure requirement for quoted companies was brought in. They now require energy use and associated GHG emissions to be reported by quoted companies, as well as by large, limited liability partnerships (LLPs). Why was it introduced? To increase awareness of a business’ energy use and emissions and to encourage the introduction of initiatives to reduce energy usage. To provide organisations with the relevant data to make informed decisions. To help increase visibility to key decision makers who may not have been aware of how much carbon their organisation is producing. Provides transparency on an organisation’s emissions and energy use to external stakeholders. Is it applicable to you? SECR reporting is designed to apply to all quoted companies in the UK, as well as unquoted companies and LLPs defined as ‘large’ under the Companies Act 2006. To be defined as ‘large’ under the Companies Act and therefore qualify for SECR reporting they must meet 2 or more of the following criteria: Have a turnover of £36m or more. Have a balance sheet of £18m or more. Have 250 or more employees. Who does it not apply to? Low energy users, those using less than 40MWh per year....

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### #77 Does your supply chain influence a positive or negative impact on the environment?

> The ISO 20400 standard and considering the influence of your supply chain on the environment could be beneficial for your organisation

- Published: 2021-08-24
- Modified: 2025-06-12
- URL: https://blackmoresuk.com/77-does-your-supply-chain-influence-a-positive-or-negative-impact/
- Categories: Sustainability, The ISO Show
- Tags: ISO 20400, podcast, sustainable, sustainable procurement, the iso show

A standard that seems to be growing in demand, certainly this year, is ISO 20400 which is a guidance document on sustainable procurement. However, because it’s a guidance document, this means it’s not a certifiable standard... But, it is useful if you are looking at your procurement, supply chain and how sustainable it is as ISO 20400 provides you with everything that you need to know on how to manage your supply chain sustainably! A little background on the ISO 20400 standard... The standard has been around for some time, but it was a British standard (BS 8903: 2010), we’ve been familiar with it for a number of years, and we’ve aligned this standard with some of our client’s environmental management systems. Why should considering the influence of your supply chain impact on the environment be something you want to consider doing? The ISO 20400 standard and considering the influence of your supply chain on the environment could be beneficial for your organisation, not only from an operational point of view but also in terms of having a competitive advantage. So, let’s take a look at the ISO 20400 standard... As we know, every single organisation on the planet has an environmental, social and economic impact regardless of the size of the organisation... Therefore, this particular guidance document is applicable to ANY size organisation across ANY type of industry, because those impacts have an influence throughout the supply chain. Procurement is a powerful vehicle for organisations wishing to behave in...

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### #76 Morgan Sindall Leading Information security in construction

> Today, we’re joined by Morgan Sindall’s Head of Information Security and Compliance Neil Binnie, to discuss the Information Security Standard ISO 27001.

- Published: 2021-08-11
- Modified: 2025-03-31
- URL: https://blackmoresuk.com/76-morgan-sindall-leading-information-security-in-construction/
- Categories: Info Sec, The ISO Show
- Tags: construction, info sec, Information security, ISO 27001, morgan sindall, podcast, the iso show

Today, we’re joined by Morgan Sindall’s Head of Information Security and Compliance Neil Binnie, to discuss the Information Security Standard ISO 27001. Morgan Sindall has been ahead of the curb when it comes to information security having been certified to ISO 27001 for almost 3 years, but with information breaches becoming more common it’s even more vital to get ISO 27001 certified to prove you have a robust information security framework. Neil explains the importance of information security, the new cloud security standards that are coming out, and the benefits of using ISO 27001. You’ll learn The importance of information security in the construction industry. The benefits of using ISO 27001 as your information security framework. How to implement ISO 27001 within your business. The recent shift in mindset around data usage. How hackers are using supply chains to attack businesses. The new standards that are coming out to tackle cloud security. Resources Blackmores Morgan Sindall Group plc In this episode, we talk about: Why information security is so important in the construction industry. The benefits of having the ISO 27001 framework in place. Why supply chain security is so important. How a construction company can help to secure their supply chain. Neil’s experience implementing ISO 27001 in Morgan Sindall. The cloud security standards that are coming out. The benefits of having ISO 27001 in place prior to the Covid lockdowns. The incorrect assumptions people have about ISO 27001. The importance of having a collaborative approach when implementing ISO 27001....

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### #75 Data Security risks for homeworkers

- Published: 2021-08-05
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/75-data-security-risks-for-homeworkers/
- Categories: Info Sec, The ISO Show
- Tags: home working, Information security, ISO 27001, podcast, security risks, the iso show

Today we’re joined by Senior Information Security Consultant, Steve Mason to discuss how working from home has affected our online security. Remote working has become the norm during the pandemic and it’s proven that it can be an effective way for people to have a good work-life balance. But with working from home comes many security risks, we need secure Wi-Fi connections, virus-free laptops, and to be working in environments where we can’t be listened in to. Steve is an information security expert and as data security risks for homeworkers have shot up, he’s here to explain what we can do to negate this risk. We talk about the general security risks of working remotely, and the importance of businesses taking this seriously and creating effective processes to mitigate that risk across their business... You’ll learn How our approach to technology is changing. The increased security risks involved with working from home. The necessity of training your staff in home security. How to access our policy around virtual meeting room security. How to improve your home security and safety. How to reduce the chances of getting a virus or trojan. Resources Isology Hub The Virtual Meeting Room Policy – Email us for a copy! In this episode, we talk about: The added difficulties involved with improving remote client’s security. The benefits of using company devices and the security risks of using your own device and working from home. How to know you’re using a good VPN and adequate virus protection....

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### #74 Carbonology – Proven methodology for Carbon Neutrality

- Published: 2021-07-16
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/74-carbonology-proven-methodology-for-carbon-neutrality/
- Categories: Sustainability, The ISO Show
- Tags: carbon footprint, carbon neutral, carbon positive, carbonology, podcast, Sustainability, the iso show

Today, we’re joined by our resident Carbonologist David Algar to discuss the seven vital steps to Carbonology. If you’re looking for a sustainability roadmap for your business and looking to address the climate emergency while also meeting your stakeholders needs you’re in the right place. Over the last 2 episodes, Carbonoloigst David Algar and Mel have been going through ISO 14064 the Carbon Verification Standard and PAS 2060 the Carbon Neutrality Standard. Today, David and Mel will be explaining how you can meet the requirements of both standards, gain verification, and demonstrate your business as carbon neutral. That’s all going to be based on our game-changing route to sustainability, Carbonology. What makes Carbonolgy unique is rather than paying lip service to the climate change emergency, Carbonolgy provides a proven methodology for sustainable success, allowing businesses to become carbon neutral and to achieve ISO standards successfully. You’ll learn The seven steps of carbonology. How to achieve carbon neutrality. Why it’s cheaper to reduce your emissions rather than offset them. The importance of re-quantifying carbon emissions. How to prove you’ve offset your emissions. How becoming carbon neutral can benefit your shareholders. Resources Carbonology In this episode, we talk about: The seven steps of Carbonology to achieve carbon neutrality. The different options there are to verify that you are carbon neutral. The different areas you need to define when starting off in your Carbonology journey. How to quantify the emissions embedded in different products that you sell. What’s included in a Carbon Footprint...

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### #73 Carbon neutrality with PAS 2060

> Carbon neutrality with PAS 2060 - Find out all there is to know with our expert and special guest in the ISO Show

- Published: 2021-07-09
- Modified: 2025-01-31
- URL: https://blackmoresuk.com/73-carbon-neutrality-with-pas-2060/
- Categories: Sustainability, The ISO Show
- Tags: carbon footprint, carbon neutral, carbon positive, carbonology, PAS 2060, podcast, Sustainability, the iso show

Today, we’re joined by our resident Carbonologist David Algar who shares with us everything he knows about the Carbon Neutrality Standard PAS 2060. Customers are demanding more environmentally friendly products and services, and to remain competitive organizations need to reduce their emissions and improve their environmental records. Having a sustainability roadmap is critical to both government and industry now and in the future. When implementing effective climate change mitigation measures the ability to differentiate between real and false claims of carbon neutrality is absolutely critical. If you’re looking for a credible roadmap for your sustainability journey PAS 2060 can help you cut through the cynicism and doubt and maintain trust in your ethics to manage and reduce your greenhouse gas emissions. You’ll learn How to make a positive impact on the environment. Why a company can never be net carbon zero. What PAS 2060 consists of and how it helps businesses quantify and reduce emissions. How to build credibility and confidence with your shareholders. What Carbonology is and how it can help businesses become carbon neutral. Why it’s so important to quantify your emissions before reducing them. Resources Blackmores – PAS 2060 Carbonologyhub In this episode, we talk about: What PAS 2060 is and how it assists companies to become carbon neutral. The difference between being ‘net carbon zero’ and ‘carbon neutrality'. The importance of quantifying and reducing your emissions. What carbon offsetting is and how it works. The main benefits for a business in adopting PAS 2060. What a...

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### #72 Carbon verification with ISO 14064

> Carbon verification with ISO 14064 - This is often acquired for companies who need to showcase their environmental sustainability.

- Published: 2021-07-02
- Modified: 2024-10-29
- URL: https://blackmoresuk.com/72-carbon-verification-with-iso-14064/
- Categories: Sustainability, The ISO Show
- Tags: carbon footprint, carbon neutral, carbon positive, carbonology, ISO 14064, Sustainability

If businesses aren’t talking about COVID-19, they are discussing how to become carbon neutral. To show their commitment to protecting the environment, companies are often claiming to be carbon neutral, but the issue is... where is the actual proof? Where is the credible framework that demonstrates carbon verification? Today we’re excited to share how to get started with introducing ISO 14064 (the carbon footprint verification standard). So, if you're looking for a sustainability roadmap for your business and are wondering where to begin, then you’re in luck as we're going to be providing you with information on that over the next couple of podcasts! We’re delighted to be joined by David Algar, our resident Carbonologist at Blackmores, over the next few podcasts as he’s going to share with you information about the international standards that everybody's talking about when it comes to demonstrating your carbon neutrality. This includes ISO 14064 for carbon footprint verification and PAS 2060 on carbon neutrality. So, in this episode, let's kick off with ISO 14064 and find out what's it all about! What you’ll learn: What is ISO 14064? What are upstream and downstream emissions? Certification methods Benefits of ISO 14064 How Carbonology helps meet ISO 14064 requirements ISO 14064 is a specification with guidance at the organisational level for the quantification and reporting of greenhouse gas emissions and their removals. So, essentially, ISO 14064 is a standard for an organisation of any type, size, quantity, or location globally to quantify its emissions of greenhouse...

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### #71 How long will it take to achieve ISO 14001?

> A question that we get every single time somebody asks about an ISO standard is ‘how long does it take to achieve ISO 14001’

- Published: 2021-06-25
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/71-how-long-will-it-take-to-achieve-iso-14001/
- Categories: Sustainability, The ISO Show
- Tags: environmental, environmental management, iso 14001, podcast, the iso show

A question that we get every single time somebody asks about an ISO standard is ‘how long does it take to implement an ISO’, or ‘how long does it take to get certified to an ISO’? In this episode, you’re going to find out what you need to take into consideration when it comes to timescales for implementing and getting certified to an ISO standard. ISO 14001 (the environmental standard) will be used as an example, but don’t worry -this can be applied to most other ISO standards. So, are you looking to help your business? Create a system for success? To be kind to the planet, and improve your company's brand reputation? Then we're going to be talking about realistic timescales for making this happen. If you're ready to implement an Environmental Management System (EMS) to help reduce your company's damage to the climate, then you're in the right place! First and foremost, make sure you download our FREE ISO standards blueprint here. This helps you to plan, create and launch your EMS, ready for getting certified. Now, let's dive into finding out about timescales for your ISO project! What you'll learn: Timescales for your ISO project The different variables involved with an ISO project Scope of your certification The assessment processes The short and sweet answer is that most businesses take between 6 to 12 months to get certified. But it depends on the size of your organisation and the complexity of it. Let’s get to know the...

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### #70 Against The Odds – Achieving Event Sustainability Via ISO 20121 In The Pandemic

> David Ball, CEO and founder of Brandfuel discusses his journey to event sustainability during a pandemic. And how ISO 20121 facilitates this.

- Published: 2021-06-11
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/70-against-the-odds-achieving-iso-20121-in-the-midst-of-a-pandemic/
- Categories: ISO 20121, Sustainability, The ISO Show
- Tags: iso 20121, Sustainability, sustainable event management

Today Mel Blackmore is joined by David Ball, the CEO and founder of Brandfuel, a leading event management company. David's here to tell us all about Brandfuel and its sustainability journey. It's an inspirational and interesting story to hear about this journey and their experience of implementing ISO 20121, the sustainable event management standards. First and foremost, let’s find out more about Brandfuel!   Brandfuel is a creative events agency, and they specialise in creating experiences which can be anything from very different types of virtual events, broadcast programmes, exhibitions, conferences, demos, dinners, to award ceremonies. The key thing about Brandfuel as an organisation is that they work hard with clients over a long-term period to translate their business needs and objectives into measurable results for their business. Brandfuel started with some incredible clients; David has been working with Google for the last 18 years before he even started the company. They have a phenomenally strong class of clients ranging from companies like Slack, Stripe, Snapchat, BlackRock, Barclays and Deloitte and of course, Google and YouTube. Now let’s find out about David’s thoughts on sustainability in the events industry... What you’ll learn: Sustainability in the events industry How did Brandfuel adapt to business during the pandemic? How did Brandfuel manage the transformation of physical events to virtual events? Benefits of ISO 20121 Sustainability in the events industry David believes that transport travel accounts for the majority of the carbon emissions at Brandfuel. It's almost an impossible scenario to imagine if...

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### #69 What resources are needed for getting ISO 14001?

> There are many resources to consider if you are planning to implement ISO 14001 to ensure that the project is successful, including time, people, ect

- Published: 2021-06-04
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/69-what-resources-are-needed-for-getting-iso-14001/
- Categories: Sustainability, The ISO Show
- Tags: environmental, environmental management, iso 14001, iso podcast, iso14001, podcast

There are many resources to consider if you are planning to implement ISO 14001 to ensure that the project is successful, including time, people, finance, infrastructure, technology, and suppliers. The resources you’ll learn about in this episode includes: Time People Finance Infrastructure Technology Suppliers Time The amount of time you spend on the Environmental Management system (EMS) will pay back in dividends once you’ve achieved certification. So, if you apply minimal effort and commitment, that’s what you’ll get out at the end! You need to allow time for how much waste your business is producing and the environmental life cycle analysis of your products and services, so that you have an easy to manage EMS.   People The most successful 14001 projects involve leadership commitment, a project leader, and environmental champions. Let’s find out exactly what this means... Project leads: The project lead will be responsible for planning, creating, implementing, compliance, and the overall delivery of the implementation project. The isology hub is a great place for the project leader to gain a deeper understanding of ISO 14001! Environmental champions: It can be tremendously valuable to have a group of people who are passionate about helping to make your company more environmentally friendly. It works really well if you can get a cross-representation from across the key functions within your business. Finance One of the aims of the isology hub is to provide a low-cost ‘Do it yourself’ (DIY) solution to implementing an ISO 14001 EMS. Should you find that...

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### #68 How to plan your Environmental Management System Project

> The aim of this episode is to have a clear plan for your ISO System for Success – from choosing the ISO Standard to Certification

- Published: 2021-05-27
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/68-how-to-plan-your-environmental-management-system-project/
- Categories: New to ISO?, Sustainability, The ISO Show
- Tags: ems, environmental, environmental management, iso 14001, iso show, podcast, the iso show

The aim of this episode is to have a clear plan for your ISO System for Success – from choosing the ISO Standard, to branding and establishing a place where everyone can access the system – so that you can move onto creating your ISO System. You’ll learn about: Setting your expectations Deciding which ISO standard(s) and scope Getting leadership buy-in Resourcing Choosing a certification body Creating a Project Plan Deciding on branding of your ISO system Establishing a ‘home’ for your system Creating a Communications Plan Identifying your current level of compliance Set your expectations Clarify why you want to achieve an ISO certification Identify what you’ve already got in place Decide on your goals for the set time Shortlist which ISO Standard (s) to implement Decide whether ISO Certification is the right choice Decide which ISO Standard(s) and scope Research your standards options Identify what your stakeholders are seeking reassurance for Brainstorm where your operational weaknesses are Where do you need to raise standards within your business? What would be beneficial from a Sales and Marketing perspective? Establish the scope of your system Decide what your scope of certification will be Get leadership buy-in Validate your ISO initiative Present the benefits and ROI Establish timescales and resources Resourcing Establish project sponsor Establish a project lead Establish your ISO Champions Consider getting assistance i. e. , at www. isologyhub. com Choosing a Certification body Get quotes from an accredited Certification body Review the costs of certification over the 3...

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### #67 Greater Anglia leads the way in Asset Management

> ay Mel Blackmore is joined by Richard Turner, the Head of Asset Management at Greater Anglia, a train operating company in the UK.

- Published: 2021-05-21
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/67-greater-anglia-leads-the-way-in-asset-management/
- Categories: Quality, The ISO Show
- Tags: asset, asset management, greater anglia, ISO 55001, podcast

Today Mel Blackmore is joined by Richard Turner, the Head of Asset Management at Greater Anglia, a train operating company in the UK. We're going to be talking about his journey in relation to asset management and ISO 55001. Greater Anglia have been certified to this standard for a few years now, and they're a bit of a trendsetter, as far as asset management and certification to ISO 55001 is concerned. What you’ll learn: What is Asset Management? What made Greater Anglia consider ISO 55001? Tackling the challenge of total buy-in Coordinating with stakeholders Benefits for Greater Anglia First of all, let’s talk about what Greater Anglia is and does... What does Greater Anglia do? Greater Anglia was one of the first train operating companies to embark on a full repairing lease in 2012. That means having a full responsibility as opposed to the normal setup (with Network Rail as the landlord and the train operating company as a tenant). It was a first for a train operating company to have their own Asset Management Department and it was a really big deal for a lot of those that joined asset management. Richard came from Network Rail, doing asset management in a department where a train operating company was leading from an asset management point of view. Let’s get to know more about Richard’s background... Richard joined Network Rail around the year 2000. He was an asset manager at the start, and then the senior asset manager, soon after becoming...

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### #66 – What is ISO 14001?

> What is ISO 14001? This is a world-leading standard for businesses on environmental management. Find out more here

- Published: 2021-05-07
- Modified: 2025-06-12
- URL: https://blackmoresuk.com/66-what-is-iso-14001/
- Categories: New to ISO?, Sustainability, The ISO Show
- Tags: environmental, environmental management, iso 14001, podcast, Sustainability, the iso show

If you're wondering where to begin with strengthening your environmental credentials, a great way to do this is to implement ISO 14001. This is a world-leading standard for businesses on environmental management. In the last episode, I shared with you what an environmental Management System (EMS) is. So, if you haven't heard that yet, I'd recommend that you have a quick listen before listening to this one because it's essential listening, it provides an overview of what an EMS is. Now, I'm going to just provide a high-level overview of ISO 14001. But if you'd like to get all the resources on implementing ISO 14001, then the isology hub membership is the place to go. It has everything that you need, including video tutorials, downloads, workbooks, check sheets, and also a stack of training classes as well to help you to create your very own bespoke ISO 14001 compliant EMS. We're super excited to be launching this game-changer in ISO standards. So, if you don't want to miss out, go over to the membership site, which is www. isologyhub. com to join the waitlist, and don’t forget to download our free ISO Standards Blueprint here, which provides you with all the information that you need on the key steps to plan, create, launch and get certified to an ISO standard. Let's dive into ISO 14001! What you’ll learn: The purpose of ISO 14001 and why it exists. The structure of the standard (including the key clauses) Key ISO 14001 principles...

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### #65 – What is an EMS

> An exciting announcement about a game-changer in the world of ISO standards was made in the last episode….which was about the isology hub!

- Published: 2021-04-28
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/65-what-is-an-ems/
- Categories: Sustainability, The ISO Show
- Tags: ems, environmental, environmental management, iso 14001, podcast, the iso show

 An exciting announcement about a game-changer in the world of ISO standards was made in the last episode... . which was about the isology hub! What you’ll learn: What is the isology hub? What is an EMS? what is inside an EMS? Which documents must you include? Examples of Documented Information include What can an EMS help with? Let’s have a little reminder... What is the isology hub? It's a Netflix version of unlimited ISO standards support, which includes videos, checklists, sample policies, templates, plus many other things such as eLearning courses! You’ll get access to binge-worthy content to help you raise your game and take your business to the next level. So, what is it that makes the isology hub such a game-changer you ask? Well, it's a game-changer because it provides a DIY (do it yourself) solution to implementing an ISO standard. Our inaugural ISO Roadmap is for an Environmental Management System (EMS). So, in effect, it’s a roadmap for you to implement an ISO 14001 EMS. Over the next few episodes, I'm going to be sharing with you some of the topics that we cover in the isology hub in terms of ISO 14001. We have an ISO 14001 roadmap, and we kick off by explaining what an EMS is, and we feature step by step, specific actions that you can take to make your business more sustainable and take it to the next level! But before I kick off with explaining what an EMS is in...

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### #64 isologyhub – A game changer in ISO Standards

> We’ve got a special announcement to make about a ground-breaking innovative game changer in the ISO Standards landscape

- Published: 2021-04-23
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/64-isology-hub-a-game-changer-in-iso-standards/
- Categories: New to ISO?, The ISO Show
- Tags: iso elearning, iso show, isology, isology hub, podcast, the iso show

Today’s podcast is unlike any other podcast we’ve recorded before. That’s because we’ve got a special announcement to make about a ground-breaking innovative game changer in the ISO Standards landscape – the isologyhub, which is due to be launched in May 2021. What you’ll learn: March 2020 - how the isology concept was born Innovate UK competition The isologyhub Who is the isology hub not for? B1G1 ISO Coach Now, I’m recording this in April 2021, but I’d like to take you back to March 2020 to explain when and why my journey began with initiating this innovative online solution. I think it’s quite important to appreciate that this sort of innovation probably would have taken us three to four years to come up with. But COVID-19 has encouraged many organisations to think outside of the box, to think differently, and to look at sustainability in a very different way. So, let’s go back to March 2020 and find out how the isology concept was born! March 2020 In March 2020, the UK like many other countries across the globe were thrown into lockdown, and life was turned upside down, as we were hit with a global pandemic. Little did we know... that life as we know it was never going to be quite the same again! Now, at the time, we felt that we had the curve. Partly because we’d already been using Teams to have meetings online and to do internal audits, mostly with some of our international...

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### #63 Epiq’s Information Security Journey

> Dinesh Sharma, Director of Information Security Governance at Epiq, joins us on the ISO Show today. He discusses ISO 27001...

- Published: 2021-04-16
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/63-epiqs-information-security-journey/
- Categories: Info Sec, The ISO Show
- Tags: epiq, epiq global, Information security, information security management, ISO 27001, podcast, the iso show

Dinesh Sharma (Director of Information Security Governance at Epiq) Dinesh Sharma, Director of Information Security Governance at Epiq, joins us on the ISO Show today. He discusses ISO 27001, his in-depth experience of this standard, how it’s working for Epiq, lessons learned, and how he manages this globally for Epiq Global. We are so excited to interview Dinesh! He has a wealth of experience in terms of implementing frameworks like ISO 27001 and PCI DSS. He’s got plenty of experience ranging from developing information security policies, procedures, managing risk assessments, to delivering security training and awareness, and overseeing internal audits. He also has expert experience in security management and governance as his last 15 years focused on information security. You’ll learn about: What Epiq does What it means to be Director of Information Security Governance Setting up a security team and managing it in terms of global responsibilities Continual improvement at Epiq Dispelling ISO 27001 myths What has worked well for Epiq in relation to ISO 27001 First and foremost, let’s dive into what Epiq is and does... What does Epiq do? Epiq, primarily based in the U. S, is a global professional services company, operating in approximately 25 countries including Germany, Belgium, India, London and so many more. Epiq primarily provides support to the legal industry (so to law firms and the legal departments within large organisations). Their key service is around E-discovery. This is where there is potentially an investigation, or if two parties are about to enter...

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### #62 Seacourt’s Sustainability Journey

- Published: 2021-03-25
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/62-seacourts-sustainability-journey/
- Categories: Sustainability, The ISO Show
- Tags: carbon footprint, carbon neutral, carbon positive, ISO 14064, iso show, PAS 2060, podcast, Sustainability, the iso show

Gareth Dinnage (Seacourt MD) Seacourt is the highest scoring B Corp printing company on the planet, they believe in business as a force for good for society. Fun facts: Seacourt is the winner of the Queens award for sustainable development. They’ve won this three times! In 2017, they were also crowned Europe’s most sustainable SME! No wonder they are recognised as one of the top three leading environmental printers in the world! Seacourt Managing Director, Gareth Dinnage, joined us for an interview to tell us about Seacourt’s journey and its initiatives. Gareth has been part of Seacourt’s sustainability journey from the very start. He started his journey first as apprentice and then heading up to Sales and Marketing and finally owner and Managing Director. You’ll learn about: Seacourt’s sustainability journey Environmental management as a guiding principle for Seacourt and their contributions to the environment Seacourt’s journey to understanding their carbon footprint Significance of being Net Carbon Zero B Corp How ISO 9001 and 14001 helps Seacourt run their business Understanding your supply chain Let’s start right back at the beginning of Seacourt’s journey! Where did Seacourt begin and where did its sustainability journey begin? Seacourt started in 1946! They were set up as a commercial printing company in Oxford, working with local businesses. Not much changed for them until the mid-90s, when the owners at the time had the good fortune to attend a seminar focused on sustainability. We know what you must be thinking, whoever put together this seminar...

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### #61 Totally PLC’s experience with ISO 27001 with guest Falu Bharmal

> Totally PLC’s experience with ISO 27001 with guest Falu Bharmal. Enjoy our Q&A pod cast about the experience of one of our clients

- Published: 2021-02-25
- Modified: 2025-06-12
- URL: https://blackmoresuk.com/61-totally-plcs-experience-with-iso-27001-with-guest-falu-bharmal/
- Categories: Info Sec, The ISO Show
- Tags: guest interview, Information security, ISO 27001, iso show, podcast, the iso show, totally plc

Today, we’re joined by the Director of Corporate Assurance at Totally PLC, Falu Bharmal. Falu plays a key role in working with NHS England and has in-depth knowledge and understanding of ISO implementation, Legal Policy relating to corporate governance, health and safety, and integrated Risk Management. He has extensive experience in establishing new corporate governance structures, systems, and processes to ensure organizations are fit for purpose. Today, Falu is here to discuss ISO 27001 (Information Security Management), and why it’s so important to have consistent practices throughout a company. Falu explains how he’s able to implement new ISO’s so effectively and some of the biggest improvements ISO 27001 has allowed him to make. We talk about how best you can prepare before implementing a new standard, and how ISO’s can help systemise your way of working across a company. Visit the Totally PLC website to learn more about their services. You’ll learn The benefits of working as a group with consistent practices throughout a company. How to effectively prepare for and implement new standards. How ISO 27001 is used as a best practice mechanism. How implementing standards can help to systemise the ways of working across a company. How many people you need to be involved with the implementation of new standards. Resources Blackmores Totally PLC In this episode, we talk about: The services Totally PLC supplies and how they support the NHS and reduce A&E waiting times. The different divisions that makeup Totally PLC. The ways Falu as Director...

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### #60 What is ISO 27017? With guest Steve Mason

> Steve is back to discuss the new ISO 27017 (Info Sec Controls for Cloud Services Standard), and why it is needed in addition to ISO 27001.

- Published: 2021-01-28
- Modified: 2023-06-26
- URL: https://blackmoresuk.com/60-what-is-iso-27017-with-guest-steve-mason/
- Categories: Info Sec, Risk, The ISO Show
- Tags: cloud computing, cloud services, Information security, information security management, ISO 27001, iso 27017, iso 27701, iso show, podcast

Steve Mason is a Senior Consultant at Blackmores (UK) Ltd, and has a 100% success rate of supporting clients in achieving their ISO 9001 & ISO 27001 certifications on their first time. With over 38 years of experience working with standards, Steve is incredibly knowledgeable about how to ensure companies get the best benefits when implementing new standards. Steve has never stopped advancing himself and continues to broaden his knowledge of new standards as they come into existence. Today, Steve is back to discuss the new ISO 27017 (Information Security Controls for Cloud Services Standard), and why it is needed in addition to ISO 27001. The current publication of ISO 27001 was released back in 2013 before cloud security was as big of a concern. Due to this, it does not adequately cover cloud security and hence the new standard ISO 27017 was released. It is wise not to assume that the cloud is secure on its own, you need a provider that can demonstrate protection from hacking and guarantee you security. There are 7 new controls that the standard brings - 6. 3. 1 Shared roles and responsibilities within a cloud computing environment 8. 1. 5 Removal of cloud service customer assets 9. 5. 1 Segregation in virtual computing environments 9. 5. 2 Virtual machine hardening 12. 1. 5 Administrator’s operational security 12. 4. 5 Monitoring of cloud services 13. 1. 4 Alignment of security management for virtual and physical networks In this episode, Steve talks through some of...

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### #59 What is ISO 27701? With guest Steve Mason

> Today, Steve is here to discuss ISO 27701 (Data Privacy), and why it’s so important to have so that you can prove you are GDPR compliant.

- Published: 2021-01-21
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/59-what-is-iso-27701-with-guest-steve-mason/
- Categories: Info Sec, Risk, The ISO Show
- Tags: data privacy, data security, Information security, information security management, ISO 27001, iso 27701, podcast, the iso show

Steve Mason is a Senior Consultant at Blackmores (UK) Ltd, and has a 100% success rate of supporting clients in achieving their ISO9001 & ISO27001 certifications on their first time. With over 38 years of experience working with standards, Steve is incredibly knowledgeable about how to ensure companies get the best benefits when implementing new standards. Steve has never stopped advancing himself and continues to broaden his knowledge of new standards as they come into existence. Today, Steve is here to discuss ISO 27701 (Data Privacy), and why it’s so important to have so that you can prove you are GDPR compliant. Since the new European Data Privacy Laws were introduced in May 2018 there have been over 150,000 personal data breaches within Europe, and the estimated total of GDPR fines total a little over 220 million euros. Steve explains why GDPR is so important, how companies can avoid having data breaches, and what makes ISO 27701 different from previous standards. You’ll learn How ISO 27701 can help companies demonstrate compliance with the requirements of GDPR. The ways ISO 27701 is different from ISO 27001 and why you need both standards. Who you can share PII with while still maintaining GDPR compliance. The correlations ISO 27701 has with ISO 27002. The potential impact implementing ISO 27702 can have. Resources Blackmores In this episode, we talk about: The big personal data breaches that have happened in the last 2 years, and the fines the companies received for not being compliant with...

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### #58 How to change Certification Body once you are certified

> So this is for our ISO Show listeners that are already certified to ISO Standards and are looking to change Certification Bodies

- Published: 2020-12-16
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/58-how-to-change-certification-body-once-you-are-certified/
- Categories: New to ISO?, The ISO Show
- Tags: certification, certification body, get iso certified, iso assessment, iso certification, iso show, switch certification body, the iso show

So this is for our ISO Show listeners that are already certified to ISO Standards, in some cases – not that often, some companies can get really fed up or frustrated with their certification body provider. Now on the whole, accredited CB’s are great – however over the last 14 years we’ve come across the good, the bad and the ugly too! So, this podcast is for those companies that maybe looking to switch, so we’ll cover... ... . Why companies decide to change CB’s Can’t get hold of anyone to help them – inform them of change in business and the CB is not adaptable. Frustrated with lack of organisation – not keeping client informed, assessor showing up to audit the wrong standard. Their CB is not listening to them Not happy with the assessor – No really a hard reason – Just request a different Assessor Lack of value – assessor shows up later and leaves at 2. 00pm and you don’t get the report for another 2 -3 weeks after chasing. Why switch? Because you can – you have a choice You are the customer – if you raise your concerns and are not being heard, go to another CB that will look after your every need. You may get a more competitive service and costs - example clients grown through acquisition You are expanding internationally – need a CB with an international presence How to switch Here in the UK - If you are certified by...

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### #57 5 mistakes to avoid during an ISO Assessment

> Fail to prepare, then prepare to fail. If you don’t want to fail an assessment before you’ve even begun, be prepared.

- Published: 2020-12-09
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/57-5-mistakes-to-avoid-during-an-iso-assessment/
- Categories: New to ISO?, The ISO Show
- Tags: 5 mistakes, certification body, iso assessment, iso certification, iso stage 1, iso stage 2, mistakes to avoid, podcast, the iso show

Fail to prepare, then prepare to fail. If you don’t want to fail an assessment before you’ve even begun, be prepared. I’m just going to take you through the top 5 mistakes companies make that can lead to stress and failure – now this isn’t a definitive list – there are of course many things that could go wrong, I’m just going to share with you my 5 favourite blunders that you can very easily avoid. Not informing employees Yes – pretty obvious, but you’d be surprised to hear how many times a Management systems is just kept to one person and a communications plan has not been implemented to inform all employees. The best informed employees make the best people to be assessed. Imagine – you are an assessor and you rock up only to hear an employee when asked about their process say ‘What process? What Environmental Policy? Business Continuity Planning – What’s the point in having a BCP if no one know how to how to respond to an incident? By not informing employees – As it triggers bad vibes i. e nervous, wary, stressed Communication plan – CEO, Champions, agenda of meetings, launch, newsletter updates, online comms i. e. slack Not having access to the right people The assessor doesn’t need to see every single person. Does need to see the key process owners and some representatives from the leadership team. Quality – operations, HR, key process owners i. e. heads of functions Environment – Facilities...

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### #56 BP Chargemaster’s drive to continually improve with guest Richard Matheron

> Today, Richard is here to discuss his experience with implementing ISO 9001 (Quality Management) and ISO 14001 (Environmental Management).

- Published: 2020-12-02
- Modified: 2024-06-28
- URL: https://blackmoresuk.com/56-bp-chargemasters-drive-to-continually-improve-with-guest-richard-matheron/
- Categories: Quality, Sustainability, The ISO Show
- Tags: BP chargemaster, chargemaster, environmental, environmental management, iso 14001, iso 9001, iso show, podcast, quality management, the iso show

Richard Matheron is the Quality and Continuous Improvement Manager at BP Chargemaster. He’s had a long career as a quality professional and hands-on Manager, with his background mostly being in engineering and manufacturing management. Currently, Richard is working for BP Chargemaster helping them transform themselves from an SME to an international world-class business. BP Chargemaster is the UK's biggest name in electric vehicle charging. They design, build, sell and maintain the most popular charging units in the country, and have begun to expand their business worldwide. Today, Richard is here to discuss his experience with implementing ISO 9001 (Quality Management) and ISO 14001 (Environmental Management). These have been a fundamental component in his management of transitioning the company from an SME to an international organisation. Richard explains why these ISO’s are so necessary, and why it's so important that a company has someone who can focus on continuous improvement within their business. He reiterates the importance of people to not be afraid of change and discusses some of the most effective ways to carry out positive improvements within your organisation. He explains the ways having a priority board and suggestion box can help to drive continuous improvement, and how often the best solution for an issue isn’t a complicated one but is one of the simplest... Website: www. bpchargemaster. com Mobile phone: 07813098736 Email: Richard. matheron@bp. com You’ll learn How the demand for electric charge vehicles is changing.   The types of tax incentives and grants that are available for...

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### #55 TriplePs and their success with ISO 27001 Information Security With guest Mark Frudd

> This episode, Mark Frudd is here to talk about his experience implementing and managing the information security standard ISO 27001.

- Published: 2020-11-25
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/55-tripleps-and-their-success-with-iso-27001-mark-frudd/
- Categories: Info Sec, The ISO Show
- Tags: data protection, Information security, information security management, ISO 27001, iso show, podcast, tripleps

This episode we are joined by Mark Frudd, Managing Director and Founder of Security and Software Development at company TriplePs. Mark’s here to tell us about the information security Standard ISO 27001. It’s brought his business countless benefits, allowed them to expand, and win government contracts. But it hasn’t been all easy sailing, the ISO has brought up some unique challenges for Mark to overcome. He explains what these are, how he tackled them, and what he wishes he knew before embarking on this journey... Mark Frudd is the Managing Director and Founder of Security expert at software development company TriplePs. His work history revolves around the cybersecurity industry and delivering high profile public sector projects. With a personal motto that IT and security doesn’t need to be expensive to be effective, Mark now focuses on providing affordable security, and software solutions, that meet the needs of both his clients and their end-users. This episode, Mark is here to talk about his experience implementing and managing the information security standard ISO 27001. After putting the ISO into place his company quickly expanded in size and Mark soon realized that the standard wasn’t being effectively implemented across his business. He explains why this was, what he did to rectify it, and how he could have avoided that happening in the first place. In his own words ‘An ISO isn’t just for Christmas, it’s there every single day. You don’t just manage it, you adopt it. ’ Mark explains how having ISO...

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### #54 The commercial advantage of multiple ISO Standards with Andy Pavlovic, Maris Interiors

> This episode, Andy Pavlovic is here to share with me what he’s learnt from his years working as Maris’s compliance director.

- Published: 2020-11-18
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/54-advantage-of-iso-standards-with-andy-pavlovic-maris-interiors/
- Categories: H & S, Quality, Risk, Sustainability, The ISO Show
- Tags: iso 14001, iso 37001, ISO 45001, iso 9001, iso show, maris interiors, podcast, the iso show

Andy Pavlovic is the Compliance director at Maris. Maris is certified to four ISO standards, ISO 9001 for quality, ISO 14001 for environmental management, ISO 45001 for health and safety, and ISO 37001 for anti-bribery standards. He manages and maintains all of these ISO standards for Maris and makes sure that the company upholds these standards across the board. This episode, Andy Pavlovic is here to share with me what he’s learnt from his years working as Maris’s compliance director and overseeing the implementation of four different ISO standards. Andy speaks about how ISO standards enable Maris to maintain consistency across the company in the quality of their work, their health and safety procedures, and their environmental impact. He explains how implementing standards allow organisations to be scalable and how having multiple standards doesn’t necessarily mean spending more time on them. With ISO 37001 being a relatively new standard, he explains the value following this standard has not only for the ethos of Maris but also to the commercial side of his business. Finally, he explains how Maris keeps their employees compliant with their standards and what the key benefits of having an integrated management system are... Website: https://www. maris. co. uk/ Linkedin: You’ll learn How ISO standards allow organisations to be scalable. Why implementing the correct ISO standards is even more important than ever during COVID times. The importance of choosing the right systems for your organisation. How to maintain consistent adherence to standards across your company over long...

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### #53 Yousif Rajah of dotdigital shares experience and benefits of becoming ISO 27001 certified

> Join us today as our guest, Yousif Rajah (dotdigtial), explains his company’s journey in becoming ISO 27001 certified

- Published: 2020-10-01
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/53-yousif-rajah-of-dotdigital-shares-experience-and-benefits-of-becoming-iso-27001-certified/
- Categories: Info Sec, The ISO Show
- Tags: dotdigital, Information security, information security management, ISO 27001, iso 27001 podcast, iso show, podcast, the iso show

Yousif Rajah is the Head of Info Sec at dotdigital, a UK-based tech company that builds software service solutions to help customers engage with their clients. He coordinated most of the work involved with creating the ISO 27001 system, and recently has contributed to DotDigital becoming ISO 27001 certified. « It sounds dauting and it feels daunting, but if you have a program in place already, chances are you’re quite a long way down the road already. » - Yousif Rajah Picture this: Your digital marketing company is expanding, and you know you need to comply with data protection requirements, protect your reputation and demonstrate to customers that you have taken the steps to protect your business and their personal information. You’ve heard of the importance of becoming ISO 27001 certified but are unsure where to start. Join us today as our guest, Yousif Rajah, explains his company’s journey in becoming ISO 27001 certified, the changes he has noticed since implementing this ISO standard, and how you can get started on becoming certified today. Website: https://dotdigital. com/contact-us/ You’ll learn What dotdigital is, what it provides, and what Yousif’s role is The company’s main driver behind implementing ISO 27001 How long it to become ISO 27001 certified The scope of the ISO 27001 certification Gap analysis after becoming ISO 27001 certified, and reaching the standard The benefits and risks associated with expanding globally, while maintaining the ISO 27001 standard The benefits, in general, of implementing ISO 27001 Tips of implementing ISO...

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### #52 Lloyd’s of London shares ISO Journey to HSE certification

> Trevor Jennings is a Risk Manager with the Corporate Real Estate Department at Lloyd’s of London. He works to provide advice and support on matters of risk.

- Published: 2020-09-09
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/52-lloyds-of-london-shares-iso-journey-to-hse-certification/
- Categories: Risk, The ISO Show
- Tags: health and safety, HSE, ISO 45001, lloyds, lloyds of london, OHSAS 18001, the iso show, workplace safety

Today’s Guest Trevor Jennings is a Risk Manager with the Corporate Real Estate Department at Lloyd’s of London. He works to provide client facing advice and support on all matters of risk, excluding financial and contractual risk, and to ensure health and safety is co-ordinated across all building users within Lloyd’s UK and overseas premises. « It’s steps at a time that will get you through to the certification aspect.  » - Trevor Jennings Picture this: An organization has set effective environmental, health, and safety standards for their company. Worker participation is high and the leadership is flourishing. Sounds marvelous, don’t you think? Tune in to this episode to learn from a man who has made this happen for the world's specialist insurance and reinsurance market. Trevor Jennings speaks about his journey to implementing environmental standards (ISO 14001), health and safety standards OHSAS (18001), and his experience with the migration to the latest health and safety standard ISO 45001. He details the main advantages of having an ISO compliant health and safety system in place and the key factors that led to Lloyd’s success, including employee engagement groups to foster worker participation. Trevor divulges the top environmental factors that Lloyds is focusing on and how it affects their bottom line, as well as his top tip for anyone who is looking to implement ISO 14001 or ISO 45001. Website: https://www. lloyds. com/about-lloyds Linkedin: https://www. linkedin. com/in/trevor-jennings-msc-cmiosh-44917b37/ You’ll learn What Lloyd’s is, what it provides, and what Trevor’s role is How Trevor...

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### #51 ISO 41001 – An Interview with Ian Van Der Pool

> Ian Van Der Pool (CSI) the chairman of the European Facilities Standards committee and co-author of ISO 41001 and ISO 41014.

- Published: 2020-09-02
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/episode-51-iso-41001-an-interview-with-ian-van-der-pool/
- Categories: Quality, The ISO Show
- Tags: CSI, facilities management, facilities management system, iso 41001, iso show, the iso show

Today’s Guest Ian Van Der Pool is the chairman of the European Facilities Standards committee and co-author of ISO 41001 and ISO 41014. He also has his own business, which is ISO 41001 CSI. He currently works with the Dutch Ministry of Defence and is responsible for implementing a brand new FM system fully compliant to ISO 41001. Tune in to this episode to learn from Ian Van Der Pool, who has lots of valuable experience implementing ISO standards for facilities management. Ian speaks about how he got involved with ISO 41001, why it’s important to have an ISO standard, and how such a standard is created. He details the commercial value in ISO 41001, the benefits and main drivers of having a facilities management system in place that is aligned with the standard, and the risk of not having one implemented. The uncertainty of returning to the office amid a pandemic is discussed, along with the effects of this uncertainty. Then, Ian shares his top tips for implementing facilities management systems, noting a valuable lesson he learned in all the organizations he has interviewed. Website: www. iso41001csi. com Linkedin: www. linkedin. com/in/ianvanderpool Course Date: 18th September 2020 Course cost: £500 You’ll learn How Ian got involved with ISO 41001 Why it’s important to have an ISO standard for facilities management How multiple countries come together to create these standards What drives companies or venues to implement ISO 41001 The commercial value in ISO 41001 and the risk of not...

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### #50 – How to implement any ISO

> To celebrate hitting 50 episodes, I wanted to bring to bring to you something a little extra special today. and that is ‘How to implement any ISO’.

- Published: 2020-08-12
- Modified: 2023-05-24
- URL: https://blackmoresuk.com/the-iso-show-episode-50-how-to-implement-any-iso/
- Categories: New to ISO?, The ISO Show
- Tags: how to implement iso, iso, iso show, iso standards, podcast, the iso show

To celebrate hitting 50 episodes, I wanted to bring to bring to you something a little extra special today. and that is ‘How to implement any ISO’, but before we do, I’d just like to say a huge thank you to all our listeners. Keep sharing the ISO Love, and share this episode with anyone who is looking to take their business to the next level. In this episode I take you through 4 simple steps to implementing any ISO Standard. Understanding your business (I mean really understand your business – warts and all! ) Create Share Engage When you break it down, the same ingredients apply to how you approach to implementing and ISO Standard. To celebrate hitting 50 episodes, I wanted to bring to bring to you something a little extra special today. and that is ‘How to implement any ISO’, but before we do, I’d just like to say ... ... . Thank you, thank you, thank you – for listening in, and giving your time to listen to the ISO Show, I’ve loved recording the last 50 episodes with some amazing guests, and I really hope you’ve found them beneficial and taken away some great tips and insights into how other businesses have succeeded and how they’ve transformed their businesses with ISO Standards. So I hope you’ve enjoyed listening to them too, if you did please could leave a review and hit subscribe wherever you listen to your podcasts, because that that means that we can...

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### The ISO Show: Episode 49 – How EMCOR is Embedding Business Continuity

> Today’s guest is Alex Street, from EMCOR UK a world leading Facilities Management Company. EMCOR are certified to 8, yes 8 ISO Standards.

- Published: 2020-07-29
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/the-iso-show-episode-49-how-emcor-is-embedding-business-continuity/
- Categories: Risk, The ISO Show
- Tags: Business Continuity, business continuity planning, EMCOR, iso 22301, iso show, podcast, risk, the iso show

Today’s guest is Alex Street, from EMCOR UK a world leading Facilities Management Company. EMCOR are the epitome of high standards, in fact EMCOR are certified to 8, yes 8 ISO Standards, which is pretty impressive. Though we are just going to focus on one in particular that is extremely topical at the moment – Business Continuity. Mel first met Alex when EMCOR engaged in our services to implement the Information Security standard and also ISO 22301 the business continuity standard 4 years ago. The company has gone from strength to strength over the years, so Alex is joining us today to discuss ISO 22301 and how the system is helping them to not just survive, but thrive during these difficult times. Some highlights: EMCOR adopted the early BS 25999 and later migrated to ISO 22301 after drive from customers as well as natural progression to the updated version Recognized the benefits of having a robust Business Continuity Management system in place Went through the process of a Gap Analysis and Business Impact Analysis to identify where the system needed to be addressed and built on. This led to the review of objectives and business continuity plans in accordance with 22301’s more detailed requirements. A key focus should be training and awareness for all staff once plans have been agreed – so that everyone knows what their role is in any given situation. Keep up with testing and auditing of the Business Continuity plans to ensure they run smoothly and...

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### The ISO Show: Episode 48 – Riskex’s free ‘Fit 2 work’ COVID-19 Tool

> Covid-19 fit 2 work monitoring tool for businesses - join James Sharp, CTO, Riskex to hear how to manage your company’s duty of care through an online tool

- Published: 2020-07-07
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/iso-show-riskexs-fit-2-work-covid-19-tool/
- Categories: Risk, The ISO Show
- Tags: Business Continuity, business continuity planning, covid-19, iso 22301, podcast, riskex, the iso show

Although it is good news that we are returning to work – Are you confident that you’ve fulifilled your duty of care as an employer? As an employee are you confident that your company is managing your return to work safely? Over the coming months its important that we know the health status of our workforce in realtime. However, that is easier said than done, or is it? One of our clients for many years, Riskex have been in the health and safety software space for many years, and are now offering free of charge their COVID-19 Health Assessment. ISO Show takeaways:- How Riskex has grown from success to success How ‘Fit 2 work’ only takes 5 minutes to set up for your company, ad only takes 30 seconds for an employee to complete. How does ‘Fit 2 work’ keep you informed and manage your workforce safely. Benefits of tracking your employees Health and safety in relation to COVID-19 How can businesses me more resilient and achieve compliance Potential COVID-19 mitigation cases against employees and how to prevent legal claims. How Assessnet fits with ISO Standards – a simple method for supporting compliance. How to get FREE access to ‘Fit 2 work’ You can learn more about Riskex's Fit 2 work tool HERE To learn more about Riskex and their full range of services, visit their website. We’d love to hear your views and comments about the ISO Show, here’s how: Share the ISO Show on twitter or Linkedin Leave an honest review...

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### The ISO Show: Episode 47 – Key Changes to the new Business Continuity standard ISO 22301: 2019

> Join Rachel Churchman, Manging Consultant this week as she explains a the key changes to ISO 22301:2019. Here are the show highlights:

- Published: 2020-06-24
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/key-changes-to-iso-22301-2019/
- Categories: Risk, The ISO Show
- Tags: Business Continuity, business continuity planning, iso 22301, iso22301, podcast, risk standards, the iso show

Join Rachel Churchman, Managing Consultant this week as she explains a the key changes to ISO 22301 :2019. Here are the show highlights: October 2019, the ISO 22301 Standard was updated (previously ISO 22301:2012 with minor amends in 2014). On the whole that standard is more streamlined and a lot of repetition has been removed from the standard. In addition, it aligns far more closely with other standards. Structure has remained the same although it has now been better aligned with Annex SL (previously some minor deviations). Now takes a broader approach from strategy-based to solution-based - The ISO 22301:2019 standard requires organisations to not only develop high-level strategies to ensure business continuity, but also to define solutions to handle specific risks and impacts relevant to continuity. This is the most significant change for top management because the identification of required resources is now related to solutions, not strategies. Defining resources in terms of strategies is not as precise as when you define them in terms of the solutions, which greatly affects the budget planning for the BCMS. Managing changes to the BCMS – is now a mandatory clause (previously just implied throughout the Standard). This new requirement of ISO 22301:2019 requires organizations to make changes in the BCMS in a planned manner, which can be achieved by considering: the purpose of the change and its consequences how the integrity of the Business Continuity Management System is impacted by the change the resources available to perform the change the definition...

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### The ISO Show: Episode 46 – ISO 22301 Steps to Success Part 3

> Next in the ISO 22301 Steps to Success series, we look at how you can engage staff while implementing & testing the Business Continuity Management System

- Published: 2020-06-17
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/the-iso-show-episode-46-iso-22301-steps-to-success-part-3/
- Categories: ISO 22301, Risk, The ISO Show
- Tags: Business Continuity, business continuity planning, iso 22301, podcast, the iso show

Continuing the ISO 22301 Steps to Success series, we look at how you can engage your staff while implementing and testing the Business Continuity Management System (BCMS). It’s important to review the effectiveness of the whole BCMS to ensure it's going to deliver the resilience we require as a business. This is achieved through internal audit of the management system. There is far greater focus on communication and awareness within both internal and external audits for this standard. You are creating a system that we hope we never have to invoke, and the effectiveness of the response relies on staff understanding their role and the procedures to follow when the worst happens. Therefore, undertaking more in-depth awareness interviews during the internal audits will provide far more value and reassurance that the required awareness is in place. As with any standard, there is also the requirement to take corrective action for any issues raised. Lastly, you need to undertake the holistic review of the BCMS. This is achieved through the Management Review Process that reviews all the key inputs and interactions into the management system and analyses effectiveness and any potential need for change. It also reviews objectives and progress made, results of internal audits, supplier performance etc. Very similar to other ISO management Systems standards. Join us next week as we discuss the changes made to ISO 22301:2018. Need assistance with ISO 22301? We’d be happy to help We also have an Introduction to ISO 22301 E-learning course available HERE....

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### The ISO Show: Episode 45 – ISO 22301 Steps to Success Part 2

> People can react differently to that expected in an emergency situation, so it's vital that staff are aware of how they will be made aware of a BCP event

- Published: 2020-06-11
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/the-iso-show-iso-22301-steps-to-success-part-2/
- Categories: ISO 22301, Risk, The ISO Show
- Tags: Business Continuity, business continuity planning, iso 22301, iso show, iso22301, podcast, the iso show

As anyone who has experience of business continuity - i. e. the current Covid-19 pandemic - will understand is that effective communication is absolutely vital to ensure an effective response. Planning for how you will communicate, who will communicate, when you will communicate and pre-drafted message for reasonably foreseeable events can make or break an effective BCP response. Awareness of the BCP and the part they play within the plan is critical for your staff. Therefore, there's a requirement to undertake awareness training for staff -both those that have a role to play, and those that are simply required to follow orders given. And we mustn't forget the additional training that may be required for 'deputies' within a response plan. People can react differently to that expected in an emergency situation, so it's vital that staff are aware of how they will be made aware of a BCP event, and what role they play within in. If they have a role to play, they need to have additional training on the specific response plan so that it's followed should it ever be invoked. Part of this awareness training and reinforcement can be supported by 'exercising' and 'testing' the plan as a team. This is an effective way of walking through the theoretical, taking the time to consider various scenarios and making informed decisions within a calm environment. This can prevent knee-jerk or incorrect decisions being made during the time of an actual response. Exercising and testing can and should also...

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### The ISO Show: Episode 44 – ISO 22301 Steps to Success Part 1

> Rachel Churchman explains the process of creating an ISO 22301 Business Continuity Management system, here are some highlights:

- Published: 2020-06-04
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/the-iso-show-episode-44-iso-22301-steps-to-success-part-1/
- Categories: ISO 22301, Risk, The ISO Show
- Tags: Business Continuity, iso 22301, podcast, the iso show

Welcome to the first part of our ISO 22301 Steps to Success series. Business continuity provides a basis for planning to ensure your long-term survivability following a disruptive event. ISO 22301 identifies the fundamentals of business continuity management and provides a basis for understanding, developing and implementing business continuity management within your organisation. Rachel Churchman explains the process of creating a Business Continuity Management system, here are some highlights:- Understanding what’s in place already from a resilience perspective. A gap analysis also helps us to understand the business and the different activities and aspects that need to be considered as part of the wider BCP. Also, a great opportunity to meet the team and look to identify key 'Champions' in the business. Look to source these from different levels and areas - Top Management, Finance, HR, Legal, Comms/Marketing, Customer support, Operations, Procurement etc. Undertaking a Context Review enables us to understand the wider internal and external issues that can impact the business - positively and negatively. It also starts to review these interested parties that may need to get involved with our BCP - for example Key Suppliers on whom we may have a dependency. Risks and opportunities identified here can then be captured and progressed through the development of key BCP objectives and improvement plans. Business Impact Assessment and risk assessment is at the heart of the BCP. It requires us to look at the activities we undertake that enable us to effectively run our business. By reviewing these...

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### The ISO Show: Episode 43 – Managing Mental Health during a pandemic

> However there is another aspect which also needs addressing – managing mental health during these difficult times.

- Published: 2020-05-21
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/the-iso-show-episode-43-managing-mental-health-during-a-pandemic/
- Categories: H & S, The ISO Show
- Tags: health and safety, mental health, mental health awareness, pandemic, pandemic planning, podcast, the iso show

In these times of uncertainty many organisations are facing concerns over business recovery, however there is another aspect which also needs addressing – managing mental health during these difficult times. As part of Mental Health Awareness week, this weeks’ Podcast covers the management of psychological issues people are facing such as isolation, worry and anxiety both now and over the coming year ahead. These new and emerging psychological risks are not only societal issues but also workplace issues, as increasingly the pressures businesses are facing is also having an impact on employees mental health. Employers have a fundamental legal imperative of managing the physical and psychological risks in the workplace. They not only have a legal duty but also a moral duty to help employees get through these difficult times. How can businesses adapt to the mental health issues we are facing? Provide reassurance that as an employer you are doing as much as possible for the safe return to work i. e. Risk Assessment, providing protective equipment. Engage more closely with employees about their protection and welfare. Proactively communicate on a regular basis, including clear communications on government guidance. Review work demands and how this can be best managed from a mental health aspect i. e. Employee’s overworked/underworked. Review health/psychological status for the safe return to work i. e. age, underlying health issues and mental health conditions. Employers should be starting to plan the smooth transition from current to post pandemic/post lockdown. However, we can’t just focus on the...

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### The ISO Show: Episode 42 – What is ISO 22301 Business Continuity Management?

> One standard that is completely focused on resuming operations to get back to ‘business as usual, is ISO 22301, Business Continuity

- Published: 2020-05-14
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-42-what-is-iso-22301-business-continuity-management/
- Categories: Risk, The ISO Show
- Tags: Business Continuity, business continuity planning, iso show, podcast, the iso show

What is Business Continuity Management and what are the benefits of ISO 22301? Whist many businesses have adapted to remote working, in some industries such as manufacturing or construction they now looking at ways to try to return to some type of ‘business as usual’. One standard that is completely focused on resuming operations to get back to ‘business as usual, is ISO 22301, the Business Continuity Standard. This standard is very much about minimising damage to a business and planning for business recovery as swiftly as possible. So, what is Business Continuity Management? Business Continuity Management involves the recovery or continuation of business activities in the event of any business disruption. COVID-19 is a prime example of a situation that is pretty much affecting all businesses globally. By having a holistic Business Continuity Management System (BCMS) in place will not only help your organisation recover from disasters, it will also prevent the reputational damage that can arise from any operational outages, missed deadlines, upset customers, or direct financial loss. ISO 22301 provides a comprehensive set of controls based on Business Continuity ‘Best practice’ from across the world. The BCMS should also include Risk Assessment (RA) and Business Impact Analysis (BIA), which are an inherent part of ISO 22301 and an essential component to identifying prioritised activities, dependences and resources supporting their key products and services, as well as what the impact of their failure would be on the organisation. What are the benefits of ISO 22301? Protection and recovery...

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### The ISO Show: Episode 41 – The Brewery’s journey towards Event Sustainability

> I’m delighted that Arantza has joined us today to share her experience and ISO Journey, along with hints & tips for making events sustainable.

- Published: 2020-05-06
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-41-the-brewerys-journey-towards-event-sustainability/
- Categories: Sustainability, The ISO Show
- Tags: event sustainability, iso 20121, iso show, podcast

As a leader in its field, Blackmores have worked in collaboration with the Brewery over the last 5 years, firstly with implementing ISO 9001 and ISO 20121 and then providing on-going support through our ISO support Plan. So I’m delighted that Arantza (Quality Assurance Director for The Brewery) has joined us today to share with our ISO Show listeners her experience and ISO Journey, along with hints and tips for making events sustainable. Here are a few highlights: I know that you have been with The Brewery for many years, please could you share with me your journey to implementing ISO 20121 and ISO 9001? ISO 9001 provided the structure Socially responsible organisation, one of the first organisations in the UK to be certified to ISO 20121. Profit, people and planet, the three pillars go hand in hand at the Brewery Why choose to be certified to ISO 20121? Help to be more sustainable, also looked at ISO 14001 the Environmental Standard. The social and economic was important, ISO 20121 gave a more holistic. With ISO 9001 it helped to provide a structure to bring together all the elements that were in place. What are the main benefits? Two main benefits that we hadn’t considered, not as a company we have more awareness of how our operations have an impact not only for clients, but stakeholders and are socially responsbible i. e. neighbours. We have to consider how everything that we do, how to negate any negative affects. Have to...

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### The ISO Show: Episode 40 – Chaos to calm – Adjusting to remote working

> pisode’s guest has experienced at first-hand what it’s like going from Chaos to Calm amidst the impact of the Coronovirus Pandemic,

- Published: 2020-04-23
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-40-chaos-to-calm-adjusting-to-remote-working/
- Categories: Quality, The ISO Show
- Tags: home working, iso 9001, podcast, quality management, remote working, the iso show

This episode’s guest has experienced at first-hand what it’s like going from Chaos to Calm amidst the impact of the Coronovirus Pandemic, and how she has slipped into seamlessly delivering her work remotely, which typically would have been done face to face. Lorna is founder and Director of Leonard Business Services, and is almost at the end of completing an ISO 9001 implementation project, so I thought it would be good for Lorna to share her experience of working remotely amidst the COVID-19 Pandemic and her experience of being audited to ISO 9001 remotely. Top tips for remote working during a Pandemic Keep calm and carry on Keeps spirits and morale high with group online sessions – just 10 minutes is fine to share a hobby or fun group activity, or half an hour on Friday at the end of the day to share ‘end of the week’ drinks (virtually) Keep connected – 15 minutes ‘start the day’ get-together. Plan your agendas to work remotely to maximise your time. Use the time for reflection on how you can operate more efficiently Review resources and optimise on investments made (people/products/process) Consider ways to operate more sustainably after ‘Lockdown’ i. e. remote working to avoid travel/CO2 emissions. To quote Lorna ‘Keep calm and Carry on’ as we continue to adapt to the situation. Contact us to grab a copy of our Remote Working Guide at: enquiries@blackmoresuk. com Click HERE to learn more about Lorna’s business, Leonard Business Services. If you would like...

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### The ISO Show: Episode 39 – Making Remote Working Work

> So how do you make remote working work for you? Well it partly comes down to the tech and confidence in communication...

- Published: 2020-04-16
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/the-iso-show-episode-39-making-remote-working-work/
- Categories: Risk, The ISO Show
- Tags: Business Continuity, business continuity planning, home working, podcast, remote working

I think it’s important to acknowledge the reality that we all face right now whilst in the midst of a global pandemic, both as individuals, families and businesses. Sadly, there is very little that we can control about the situation, other than staying at home and follow the governments guidelines to reduce the disease spreading and deaths increasing. However, what we can control if how we respond to our situation, and to try and embrace this period of isolation as an opportunity, because we have to quit literally stop our normal way of working and living. So, this enables us to objectively reassess what is working in our business and what isn’t. Which brings me onto the topic for today – Making remote working work. So how do you make remote working work for you? Well it partly comes down to the tech, but if you’ve got the confidence in yourself and ability to communicate, its actually really easy. So how did we go about it? Well, we sent out a communication to all clients that all our services were to be delivered remotely. We then provided training for the Team and created one of our internal WOW’s which is Way of Working, we put it to the test, each employee had to test Microsoft Teams and off we went, rocking and rolling out remote way of working. We then published a ‘Remote Working Guide’ for our clients, so they knew exactly what to expect. What to expect  we utilise...

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### Sustainability In Events: The ISO Show Episode 38 – What is ISO 20121?

> Most organisations only recycle 15% of waste from events – the rest goes to landfill. ISO 20121 has been brought in to reduce waste.

- Published: 2020-03-26
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-38-what-is-iso-20121/
- Categories: ISO 20121, Sustainability, The ISO Show
- Tags: event industry, event sustainability, iso 20121, podcast, Sustainability

The Events industry in the UK is worth £39. 1 billion – accounting for 30% of the UK visitor economy. This includes music events, sporting events, exhibitions and various festivals and cultural events. It’s awesome that this is so great for the economy, and for people getting together to have a great time, however, the sad fact is that the lack of sustainability in events these events is having a devastating impact on our planet. According to the stats from WRAP - Many events only recycle around 15% of waste from events – the rest goes to landfill The Music Industry alone created 23,500 Tonnes of waste a year, and only 32% of that is recycled Recognising that something needed to be done about this wasteful industry a standard for sustainability events was created by the events industry for the events industry known as ISO 20121. Just to give you a bit of background, ISO 20121 is applicable to any size organization that either runs or hosts events, and wishes to improve the sustainability of their events. The standard provides a framework to establish, an event sustainability management system, which not only helps to reduce the negative impacts of events, but also capitalizes on the more positive impacts through improved planning and processes. So this standard started out as a British standard – BS 8901 in 2009. This was when we first got involved with implementing the standard for events companies and venues that hosted events. But it wasn’t until...

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### The ISO Show: Episode 37 – Coronavirus (COVID-19) Business Continuity Planning

> Blackmores shares some guidance to try and minimise business disruption caused by the Coronavirus through Business Continuity Planning (BCP)

- Published: 2020-03-10
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-coronavirus-business-continuity-planning/
- Categories: Risk, The ISO Show
- Tags: bcp, Business Continuity, business continuity planning, coronavirus, covid-19, iso 22301, iso show, pandemic business continuity, the iso show

When I first launched the ISO Show in 2019 to dispel myths and share tips on ISO Standards, my plan was to make the podcasts evergreen – so they could be timeless in theory and listened to at any point in time. However, I’m recording this in March 2020, just over a year since we launched the ISO Show and sadly a pandemic – the coronavirus has broken out globally, with over 110,000 reported cases across 95 countries. So I thought it would be helpful to share with you some guidance to try and minimise business disruption caused by the Coronavirus through Business Continuity Planning (known as BCP). How does this relate to ISO Standards? Well there is an ISO Standard for Business Continuity Standard ISO 22301 (formerly a British Standard BS 25999). However, our ISO Show this week is not about ISO 22301, but How to create a Pandemic (Coronavirus) BCP. In fact, we provide you with a Pandemic Coronavirus Business Continuity Plan template for FREE. As a founder and owner of Blackmores, a consultancy which implement ISO 22301 I felt we had a duty to share guidance on COVID-19 business resilience . So, I’d like to thank Rachel Churchman, one of our Business Continuity Consultants for sharing with us a Pandemic Business Continuity Plan. Many businesses have BCP’s, and these are typically scenario based – identifying scenarios that jeopardise the ability for you to run your business in the usual way. In BCP terms this is called (BAU)....

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### The ISO Show: Episode 36 – What is ISO 9001?

> This weeks ISO show provides an overview of ISO 9001, where we interpret the standard and break it down into very simple terms.

- Published: 2020-02-27
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-36-what-is-iso-9001/
- Categories: Quality, The ISO Show
- Tags: iso 9001, iso show, podcast, quality management, the iso show

Before I dive into the most popular standard in the world, I’d like to begin by busting some of those myths around ISO 9001. Myth – You need to have a Quality Manual Myth – You need to have lots of lengthy irrelevant procedures Myth – You need to have a Quality Manager Myth – It’s just a tick box exercise None of these statements is true - Maybe some of them were correct in 1982 (the old BS 5750 standard), but not in 2020! This weeks ISO show provides an overview of ISO 9001:2015, where we interpret the standard (as a technical document) and break it down into very simple terms what the requirements actually mean. Although there are 10 clauses, only 7 of these are actually requirements that you need to put in place (Clauses 4. 0 – 10. 0), and they all make sound business sense. What business doesn’t need to have a system to explain to employees what they need to do? What business doesn’t need to monitor and measure the performance of their business (including any costly mistakes)? ISO 9001 is basically a model for running a successful and profitable business – if implemented in the right way (which, by the way, is not buying a certificate and ISO in a box online – that’s for the cheaters! ). The quality standard provides a common framework for things that all businesses should have in place, including defining your companies unique ‘way of working'. It provides...

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### The ISO Show: Episode 35 – How Kingsley Napley achieved certification to Quality, Information Security and Business Continuity Standards with Tony Bennett

> Tony Bennett, Senior Information Security Executive shares his journey on achieving certification to ISO 9001, ISO 27001 and ISO 22301 in one hit!

- Published: 2020-02-20
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-35-how-kingsley-napley-achieved-certification-to-quality-information-security-and-business-continuity-standards-with-tony-bennett/
- Categories: Risk, The ISO Show
- Tags: iso 22301, ISO 27001, iso 9001, iso show, kingsley Napley, podcast, the iso show

Tony Bennett, Senior Information Security Executive shares his journey on achieving certification to ISO 9001 (Quality), ISO 27001 (Information Security) and ISO 22301 (Business Continuity) in one hit! Kingsley Napley, is an internationally recognised Law firm based in central London. To exceed clients’ expectations, they decided to develop their systems to meet the requirements of these leading international standards. Tony worked in collaboration with Rachel Churchman of Blackmores to support the delivery of the project, and bring together all the requirements of the standard into one holistic framework. This led to gaining a greater understanding of the organisations operations, risks and strengths, which led to the creation of a ‘Best Practice’ Framework. As the first Law Firm in the UK to achieve certification to all three standards as an integrated management system, Kingsley Napley are clearly demonstrating how to raise standards within their profession. As an experienced Information Security professional, in this weeks’ ISO Show Podcast, Tony shares invaluable guidance on:- Why Quality, Information Security and Business Continuity is so crucial in the legal sector How he delivered the project within 12 months The drivers behind implementing all three standards as an integrated management system Explains how the assessment was actually an enjoyable experience! Key tips on overcoming obstacles and challenges – Communication, communication, communication! How leadership plays such an important role in the success of initiating change management Specific advice for those in the legal sector who may wish to raise their standards and achieve certification For further Information...

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### The ISO Show: Episode 34 – How to build assurance into IT services

> As a Quality Manager with responsibility for looking after the Management System, Damian highlights how to build assurance into IT services

- Published: 2020-01-30
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-34-how-to-build-assurance-into-it-services/
- Categories: Risk, The ISO Show
- Tags: ISO 20000, iso 20000-1, iso show, it, it assurance, podcast, the iso show, XMA

How to build assurance into IT services Not satisfied with just achieving certification to ISO 9001, this IT Services company is certified to Quality - ISO 9001 Information Security - ISO 27001 Service Management - ISO 20000 Environmental Management - ISO 14001 Secure shredding standards As a Quality Manager with responsibility for looking after the Management System, Damian highlights in the ISO Show Podcast this week:- Benefits ISO 9001 – Some people struggle with the term ;Quality’ and prefer ‘Customer’ requirements How standards are used to run an IT business How to focus on what is important and not using standards as a ‘tick-box’ exercise How ISO Standards can be used as a great communication tool – making everything transparent and not hidden form employees. Approaches to Leadership commitment at XFM – How the ‘Big conversation’ provides areas for employees to focus on (objectives) and provide an update on changes. As an employer of 500 people, how an IT firm reduces its environmental impact through an Environmental Management System (ISO 14001). How the Service Management Team have embraced high standards by introducing ISO 20000 and how this compares with the other ISO’s Two top tips for overcoming challenges – Focus on communication and Top Management commitment. To find out more about XMA, visit their Website. If you would like to find out more about ISO 20000, we have a free webinar available to watch on demand. We’d love to hear your views and comments about the ISO Show, here’s how:...

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### The ISO Show: Episode 33 – Which ISO Standards are the most popular?

> We highlight Which ISO Standards are the most popular according to the Annual ISO survey published by the International Standards Organisation.

- Published: 2020-01-24
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-33-which-iso-standards-are-the-most-popular-across-the-globe/
- Categories: New to ISO?, The ISO Show
- Tags: iso, iso show, iso standards, podcast, the iso show

We often get asked which is the best ISO Standard to go for and what are the benefits. In this week’s ISO Show we highlight the top 5 from the Annual ISO survey published by the International Standards Organisation. Here’s a summary of the countdown, but worth noting are two runners up! Medical devices standard ISO 13485, which is most popular in the USA, followed by Germany. Interestingly, this is the only standard where the USA is top of the charts. ISO 45001 the Health and Safety Standard. For years, the predecessor the Occupational Health and Safety Standard 18001 was popular in manufacturing and construction, however since this standard became an ISO Standard a year ago it has seen a significant increase in demand, not only with OHSAS 18001 companies migrating to the new ISO standard, but new companies keen to commit to higher standards of Health and Safety. So which ISO standard is the 5th most popular in the world? : Starting in reverse order, I’m going to give an overview of the top 5 standards. #5 ISO 50001 the energy standard - When ISO 50001 was launched a few years ago, there was some debate about whether it was even worth having a standard for energy management – well clearly there is because thousands of organisations are treating their energy management very seriously by implementing an energy management system and getting certified. #4  ISO 22000:2018 the food safety standard -countries that are taking the lead with this one...

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### The ISO Show: Episode 32 – What is ISO?

> So what is an ISO standard? It’s a document that provides specifications that can be used to ensure processes and services are fit for their purpose.

- Published: 2020-01-16
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-32-what-is-iso/
- Categories: New to ISO?, The ISO Show
- Tags: best practise, blackmores podcast, iso, iso show, podcast, the iso show

What is ISO? ISO is the 'International Organization for Standardization', hang on a minute your thinking, should it be IOS? Yes, it would be in English, or it would be OIN in French for Organisation internationale de normalisation . This isn’t a great start for an organisation to agree on standards internationally is it? So in the end the founders, decided to name the organisation – ISO which is derived from the Greek, ISOS, meaning EQUAL. So whatever the country, whatever the language, we are always ISO – EQUAL. So where did it all begin? Well the ISO story began back in 1946 when delegates from 25 countries met at the Institute of Civil Engineers in London, and decided to create a new international organization ‘to facilitate the international coordination and unification of industrial standards’. The following year, the new organization, ISO, officially began setting standards for the worlds trade. Today ISO, have standards body members from 164 countries and 781 technical committees and subcommittees to take care of standards development. So What do International Standards actually do? Quite simply they provide a recipe for making things work. They give world-class specifications for products, services and systems, to ensure quality, safety and sustainability. In many cases they are instrumental in facilitating international trade. ISO puts standards at the heart of the Global Agenda and helps define a clear path for businesses large and small. You could say that in this day and age our world faces complex global issues and...

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### The ISO Show: Episode 31 – ISO 14001 Steps to Success Part 3

> We welcome back Derek for the final part in the ISO 14001 Steps to Success series, where we discuss hints and tips for environmetnal management.

- Published: 2019-12-18
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-31-iso-14001-steps-to-success-part-3/
- Categories: ISO 14001, Sustainability, The ISO Show
- Tags: environment, environmental, iso 14001, iso podcast, iso show, iso14001, podcast, the iso show

We welcome back Derek for the final part in the ISO 14001 Steps to Success series, where we discuss hints and tips for ensuring that your Environmental Management System (EMS) is compliant and ready for your Certification Body Assessment visit. The hints and tips include:- Develop an Internal Audit Schedule Thoroughly audit against the all the clauses of ISO 14001 including legal compliance Focus on revisiting where the gaps were identified in the Gap Analysis Ensure all employees have received communications on the EMS and forthcoming internal audits Typical findings from an audit and how these are interpreted - Major non-conformities, Minor non-conformities, Observations and Opportunities for improvement. What to expect in an internal audit and how to prepare Importance of speaking to the right people in the audit Typical areas of non-conformances – Operations and documentation Mistakes to avoid – Checking waste transfer documents Management Review – ISO 14001 is prescriptive in providing very clear input and outputs. This is typically completed via a Senior Management Meeting, and helps to review risks, performance against environmental objectives. See further information of ISO 14001 Steps to Success If you are keen to get started today, we also have a FREE ISO 14001 Checklist for our ISO Show listeners, contact us today for your free copy. To help out the ISO Show: Share the ISO Show on twitter or Linkedin Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one. Also available on...

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### The ISO Show: Episode 30 – ISO 14001 Steps to Success Part 2

> We welcome back Derek for the 2nd part in the ISO 14001 Steps to Success Podcast, sharing key considerations for creating an Environmental Management System

- Published: 2019-12-13
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-30-iso-14001-steps-to-success-part-2/
- Categories: ISO 14001, Sustainability, The ISO Show
- Tags: blackmores podcast, environment, environmental, iso 14001, iso show, podcast, the iso show

We welcome back Derek for the second part in the ISO 14001 Steps to Success Podcast, sharing key considerations for creating an Environmental Management System (EMS). An average EMS is a 30 page manual – however others have a light touch – just a few pages and links to documents. As Derek points out you don’t actually need a manual, however Derek recommends having a structure and a ‘helicopter’ view so that your environmental documents and controls can be easily accessed by employees. ISO 14001 already has a structure – we only need to cover clauses 4. 0 – 10. 0 which does provide a structure if you are looking for one. The EMS will include a scope – which is simply a description of what you actually do as an organisation. It will also cover how you operate from an environmental perspective, including leadership commitment, monitoring and measurement of the environmental performance. The onus doesn’t necessarily need to be on an ‘Environmental Manager’, as many businesses don’t need one. However, identifying and understanding roles and responsibilities is key and can be referenced in a Job Description/Organisation Chart and/or Process Maps to make it crystal clear ‘who does what and when’. Controls need to be established to mitigate risk, and to control and minimise the environmental impact i. e. CO2 emissions of the organisation. Derek’s preferred method is to create visually engaging processes in collaboration with the process owners. It’s always good to get operatives involved in the creation and...

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### The ISO Show: Episode 29 – ISO 14001 Steps to Success Part 1

> Join us on our ISO Show 3 part series on Implementing ISO 14001. The leading environmental standard for businesses serious about acting responsibility

- Published: 2019-12-05
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-29-iso-14001-steps-to-success-part-1/
- Categories: ISO 14001, Sustainability, The ISO Show
- Tags: environment, environmental, iso 14001, iso show, podcast, Sustainability, the iso show

Join us on our ISO Show 3 part series on Implementing ISO 14001. The leading global environmental standard, is still as popular as ever for businesses that are serious about acting responsibility and not just paying ‘lip service’ to ‘going green’. Derek Hall, Senior Consultant at Blackmores shares the benefits and values of ISO 14001, including how putting good environmental management into practice can improve the bottom line. The first step on the ISO 14001 journey is to begin with looking at what the company ‘wants’ and ‘needs’ and how this works with the associated interested parties i. e. employees, contractors and clients. Following the ISO 14001 Gap Analysis, the organisation will need some ‘breathing space’ to reflect on the findings, share the report with the management team, before planning the next steps. Prior to creating the Environmental Management System (EMS) structure its worthwhile beginning with three key areas:- Identifying significant environmental aspects – Creating an Aspects and Impacts Register Review energy, waste, water, procured goods etc in relation to what the company does Understand the environmental legal compliance obligations – these need to relate directly to the organisations activities, locations and services delivered. Establish Environmental objectives – Once the environmental aspects and legal compliance requirements are understood, setting realistic objectives can help to reduce operational costs and give an organisation a competitive edge. If you are keen to get started today, we also have a FREE ISO 14001 Checklist for our ISO Show listeners, contact us today for your...

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### The ISO Show: Episode 28 – Meet Blackmores Sustainability Expert

> Join Mel and Derek Hall (our Sustainability expert), this week as they discuss the awesome sustainability work that Derek did to be awarded an MBE

- Published: 2019-11-27
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-28-meet-blackmores-sustainability-expert/
- Categories: Sustainability, The ISO Show
- Tags: iso 14001, iso 9001, iso show, podcast, Sustainability, the iso show

Join Mel and Derek Hall, this week as they discuss the awesome sustainability work that Derek did to be awarded an MBE for his contribution to sustainability management in business based on ISO 14001 and ISO 9001. To help out the ISO Show: Share the ISO Show on twitter or Linkedin Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one. Also available on Spotify and YouTube

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### The ISO Show: Episode 27 – Are UK businesses ready for the ESOS deadline?

> With the ESOS deadline being just a few weeks away, I’m joined on today’s podcast by Andrew Geens, to discuss CIBSE and his views on UK’s readiness.

- Published: 2019-11-22
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-27-are-uk-businesses-ready-for-the-esos-deadline-in-2019/
- Categories: Sustainability, The ISO Show
- Tags: Energy, Energy management, ESOS, esos compliance, ISO 50001, iso show, podcast, the iso show

With the ESOS deadline being just a few weeks away, I’m joined on today’s podcast by Andrew Geens, Head of certification at CIBSE (Chartered Institution of Building Engineers) to discuss CIBSE and his views on the routes to compliance and the UK’s readiness for the deadline in December 2019. CIBSE represents the interests of the Building Services industry with a substantial membership base across 98 countries. The Building services industry is very diverse, the services delivered by Mechanical and Electrical engineers range from providing hot water in our buildings to installing and maintain lighting and air-conditioning. CIBSE provide useful guides and Technical Memorandums on all of these aspects including managing energy performance in buildings. CIBSE operate the largest register of energy professionals in the UK, including ESOS Assessors, Low Carbon energy Assessors and Energy Consultants. Andrew gives an update on ESOS compliance in 2019 and the status of the CIBSE approved energy professionals. For those eligible companies that have still not submitted their energy report to ESOS, Andrew explains the options available to comply. Options range from energy reporting through to certification to an Energy Management system, ISO 50001. Interestingly, we discuss on the Podcast the tangible financial benefits of companies that have gone down the ISO 50001 route. Contact us to find out how we can assist you before the ESOS deadline. Further information can be found at CIBSE website Blackmores ESOS webinar Blackmores ESOS podcast To help out the ISO Show: Share the ISO Show on twitter or...

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### The ISO Show: Episode 26 -ISO 45001 Steps to Success Series (Part 3)

> The third and final episode in our ISO 45001 Steps to Success Podcast Series covers launching and demonstrating compliance in preparation for an assessment.

- Published: 2019-10-18
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-26-iso-45001-steps-to-success-series-part-3/
- Categories: H & S, ISO 45001, The ISO Show
- Tags: health and safety, ISO 45001, iso show, migration, OHSAS 18001, podcast, the iso show, workplace safety

The third and final episode in our ISO 45001 Steps to Success Podcast Series covers launching and demonstrating compliance in preparation for an assessment. Paul Robinson, Managing Consultant at Blackmores shares hints and tips for the final stages of implementing your Health and Safety System. How to launch your ISO 45001 Health and Safety System Prior to the launch, take a breath, and step back to the original ISO 45001 Gap Analysis findings and revisit all the key points to ensure that everything is in place prior to the launch. You need to be confident that you have covered Health and Safety from all angles to drive forward a robust Health and Safety System. It’s important to draw a line in the sand, and move forward with a positive approach to Health and Safety as this will be the catalyst to initiating a positive Health and Safety Culture. Here are a few tips to consider for the launch:- Cascaded message from Senior Management i. e. email from the CEO, top Engaging your Communications/Marketing Teams’ (if you have one) with executing a Communications Plan i. e. Posters/screensavers Establishing effective mechanisms for communicating at all levels i. e. lunch and learn awareness sessions, Toolbox talks, even information sent with a Payslip has been known to grab attention. Health and Safety inductions for new and existing employees. On-site safety notices/instructions for employees and other stakeholders visiting the company premises i. e. clients/suppliers. Clear communication regarding how employees play a role in driving continual...

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### The ISO Show: Episode 25 -ISO 45001 Steps to Success Series (Part 2)

> In episode two of the ISO 45001 Steps to Success series, Paul Robinson provides tips on where to begin with addressing your Health and Safety obligations

- Published: 2019-10-11
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-25-iso-45001-steps-to-success-series-part-2/
- Categories: H & S, ISO 45001, The ISO Show
- Tags: health and safety, ISO 45001, iso show, OHSAS 18001, podcast, the iso show

How to create a Health and Safety System Are you aware of the potential penalties for Health and Safety breaches? The fines vary depending on the severity of the issue i. e. leaving a ladder in front of a fire exit could be a £20,000 fine or an issue concerning your air-conditioning system i. e. Legionella, could face fines between £2. 4 million to £10 million. Manslaughter cases in the UK have resulted in fines up to £20 million. This will not only put a dent in your profit margin, but for serious breaches, could easily put some organisations out of business. In episode two of the ISO 45001 Steps to Success Podcast series on The ISO Show, Paul Robinson provides tips on where to begin with identifying, understanding and addressing your Health and Safety obligations and how to create a H & S Manual compliant to legal requirements and ISO 45001. As a starting point, you will need to identify the various Health and Safety acts and regulations available on the official home of UK legislation www. legislation. gov. uk. At Blackmores we pull together all the applicable legislation, regulations and ‘other’ requirements for you into a ‘Legal Register’ which provides links to the legal requirements, a summary of the regulations, and how you can comply with the requirements. The net stage is to define the scope. What can you directly control within your business and what is outside your control? Where are the main risks? Where do you...

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### The ISO Show: Episode 24 -ISO 45001 Steps to Success Series (Part 1)

> Paul interprets the ISO ‘Speak’ and shares a ‘Masterclass’ in implementing ISO 45001. The start of a three part series on ISO 45001 Steps to Success.

- Published: 2019-10-03
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-24-iso-45001-steps-to-success-series-part-1/
- Categories: H & S, ISO 45001, The ISO Show
- Tags: health and safety, ISO 45001, iso show, OHSAS 18001, podcast, the iso show

Sadly, everyday thousands of lives are lost due to work related accidents. These are deaths that could and should have been prevented. Here are some sobering facts from ilo. org 1 worker dies every 15 seconds 153 workers have accidents every 15 seconds 2. 3 million deaths across the globe every year So what can be done to reduce workplace-related accidents and injuries? Well over 70 countries have been involved in the creation of an internationally recognised standard of ‘Best Practice’ - ISO 45001:2018 to address the situation. But how do businesses put this into practice in ‘real life’ businesses? How can the standard be interpreted so businesses understand the logic, and reasoning behind the standard, and turn this into clear action points? Paul Robinson, Managing consultant at Blackmores, has over a decade of experience of implementing ISO Standards at Blackmores, joins us for this weeks’ ISO Show Podcast. Paul interprets the ISO ‘Speak’ and shares a ‘Masterclass’ in implementing ISO 45001. The start of a three part series on ISO 45001 Steps to Success, in this episode Paul begins by sharing knowledge on many aspects of Health and Safety, including:- Where are the main weaknesses in businesses in relation to Health and Safety? Why monitor and measure your health and safety performance? No need to reinvent the wheel – how can ISO 45001 be integrated into your day-to-day operations? How can you get all employees involved? What to expect in an ISO 45001 Gap Analysis report, who needs to...

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### Blackmores Beginnings – Where it began with the ISO Support Plan!

> In the podcast, I explain about the some of the pain points that many suffer with ISO Standards, and how the ISO Support Plan service can help.

- Published: 2019-09-27
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/blackmores-beginnings-where-it-began-with-the-iso-support-plan/
- Categories: New to ISO?, The ISO Show
- Tags: Blackmores UK, iso podcast, iso show, iso support, podcast, qcare, the iso show

I thought we’d take a step back in time, to explain how Blackmores began. Not by implementing ISO Standards, but by offering support to a company that was already certified to ISO 9001 - my employer at the time. I share my journey as a working mum juggling two children and my role as a Quality Manager, which triggered my Eureka moment resulting in the launch of Blackmores in 2006. In the podcast, I explain about the some of the pain points that many organisations suffer with ISO Standards, and how the ISO Support Plan service alleviates these issues. Some of the issues facing businesses include :- Internal auditors not being comfortable about auditing their peers. Internal auditors not being particularly objective or impartial when auditing their boss! Fed up with paying for training for a high turnover of internal auditors Managers not having time to update processes Managers not aware of their legal, regulatory or ISO Standards requirements Not updating key information i. e. Risk Register, BCP’s, environmental/energy metrics Not reviewing key information i. e. Objectives, Environmental/H & S/Data Security trends If you find you’re juggling too many balls, and the ISO ball drops every now and then, our podcast explains the solution to keeping your balls flying high! For further information check out our ISO Support Plan page. Find out more about Blackmores by contacting us today! To help out the ISO Show: Share the ISO Show on twitter or Linkedin Leave an honest review on iTunes or...

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### The ISO Show: Episode 22 – Why integrate ISO Standards?

> Typically, these standards are ‘bolted’ on as separate manuals. So what are the issues associated with having separate manuals for ISO Standards?

- Published: 2019-09-13
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-22-why-integrate-iso-standards/
- Categories: New to ISO?, The ISO Show
- Tags: integrated management, integrated management system, iso integration, iso show, podcast, the iso show

Many organisations began with a quality manual in the 90’s or noughties and have since added complimentary standards i. e. ISO 14001 as their clients were looking to ‘green’ their supply chain, then they may have added on ISO 45001 for Health and Safety. Typically, these standards are ‘bolted’ on as separate manuals. So what are the issues associated with having separate manuals for ISO Standards? Duplication – Why have the same procedure in triplicate? Adds extra cost – maintenance and certification body costs Lack of compliance – Confusion concerning which procedure to follow Lack of respect and morale internally – lack of engagement So what is the solution? Quite simply, integration. We’ve been blessed with the common framework for ISO standards – which was known as Annex SL until this year (now known as Annex L). This is the foundation that all ISO Management System standards are based on. About time I hear you say! What this means if that it is now a ‘no-brainer’ to integrate your ISO Standards into one ‘Business Management System’. In our podcast this week, I use the analogy of having three houses - all with a roof, bricks and mortar, windows and doors and fixtures and fittings. Now imagine you’ve now got three mortgages (certification body costs). Three font doors and three back doors – Which door do you use? Which bed do you sleep in? Then you’ve got triple the amount of heating, electric and cleaning bills. Now imagine if you scrapped...

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### The ISO Show: Episode 21 – Clear Desk Clear Screen

> Hear from Blackmores the importance of Clear Desk Clear Screen and find out steps you can take to achieve this.

- Published: 2019-09-04
- Modified: 2025-06-12
- URL: https://blackmoresuk.com/the-iso-show-episode-21-clear-desk-clear-screen/
- Categories: Info Sec, The ISO Show
- Tags: clear desk clear screen, data security, Information security, iso show, IT policy, podcast, security, security management, the iso show

There are many misconceptions around the well know ‘Clear Screen Clear Desk’ Policy used in IT Security. Join Mel and Steve Mason on this week's episode as they discuss some top tips and share some of their own stories. When Looking at Clear desk in an assessment it is important not to focus purely on individual desks but on the broader work areas to which employees have access. Top Tips:- Clearing all white boards of information if it is no longer require (take a photograph to prevent loss) Checking all flip charts and removed sheets that have already been used Checking all photocopiers and printers (and the surrounding areas) for any forgotten or discarded documents Checking all confidential waste bins for any that are overflowing; if items can be removed put them in a new bin Checking for any confidential documents left on desks or in trays on desks Checking empty and unoccupied rooms for confidential waste Checking all cabinets to see that they are locked; if they are unlocked check to see that there is no confidential documentation in the cabinets Checking to see that keys are securely locked away; if they are in pedestal drawers ensure that there is no confidential information stored in the drawers. Checking Riser doors which are labelled ‘Keep Locked’ to ensure that they are locked Checking that all ‘mail’ pigeon holes have been cleared from previous ‘out of hours’ work Clear Screen is much more than just locking your screen when you walk...

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### The ISO Show: Episode 20 – What is the future for ISO 9001?

> In true Deming fashion (Plan, do, check, act), the time has come for the next review and revision. Next year, in 2020 the review process begins again

- Published: 2019-08-30
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-20-what-is-the-future-for-iso-9001/
- Categories: Quality, The ISO Show
- Tags: business podcast, iso 9001, iso show, podcast, quality, quality management, the iso show

What is the future for ISO 9001? It only seems like yesterday that the latest version of ISO 9001 and ISO 14001 was released, even though this was back in November 2015. How time flies as they say! All organisations have now transitioned to the latest version, however, standards, the same as businesses can never afford to be left to stand still. In true Deming fashion (Plan, do, check, act), the time has come for the next review and revision. Next year, in 2020 the review process begins again... ... . I was delighted to be joined on the ISO Show this week by Paul Simpson, Chair of the ISO 9001 Technical Committee in the UK (TC 176) and Director of Strategy to Action. In the ISO Show this week Paul explains:- How Annex L supersedes Annex SL What is the role of TC 176 and what they are currently doing in relation to ISO 9001? The future concepts for ISO 9001 Views on whether ISO 9001 could change much following the review which begins in 2020 If you would like to find out more about Paul Simpson and his company, Strategy to Action, Action to Success, click HERE. If you would like to find further information about the ISO 9001 Quality Technical Committee, click HERE. Need assistance with ISO 9001? We'd be happy to help, simply Contact Us. To help out the ISO Show: Share the ISO Show on twitter or Linkedin Leave an honest review on iTunes or...

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### What are the legal risks of using a personal account for business?

> Allowing employees to use personal email accounts to conduct business means that your company's info is being stored on servers outside of your control.

- Published: 2019-07-19
- Modified: 2024-10-18
- URL: https://blackmoresuk.com/what-are-the-legal-risks-of-using-a-personal-account-for-business/
- Categories: Blog
- Tags: bs 10012, BS10012, email, email security, ISO 27001, iso27001

Allowing employees to use personal email accounts to conduct business means that your company's business information is being stored on mail servers outside of your control, anywhere in the world. You have no way of knowing all the places where your company data is stored, or where it’s been transmitted. This is a breach of the Data Protection Act 2018 and GDPR; for which there are fines for companies and individuals of anything up to £18m. It could be argued that there is a potential breach of the Computer Misuse Act 1990 as the information that should have been held on a company laptop and in company servers has been found in an employee’s system. A personal email account is open to searches that are not permitted by the business and not covered by your company's security policies; because employees may have agreed to Gmail/Hotmail Terms and Conditions (which allow for email content searches), to allow targeted advertising. You may have a good data privacy policy in place, but personal email accounts can bypass it with one click of the “Send” button. Again, you will be in breach of the Data Protection Act 2018. Understanding the risks and implications of using personal accounts for business is not always apparent until there are Freedom of Information requests, internal investigations, or eDiscovery. In all these cases, those personal accounts may contain relevant information and as such have to be offered-up for search and retrieval. This is a breach of the Freedom of...

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### Using Personal E-mail Addresses for Business

> Is it okay to ever use a personal e-mail account address for business, or send business e-mails to my personal e-mail address? The short answer is ‘No!’

- Published: 2019-07-17
- Modified: 2024-10-18
- URL: https://blackmoresuk.com/using-personal-e-mail-addresses-for-business/
- Categories: Blog
- Tags: data protection, data security, email, email security, Information security, ISO 27001, iso27001

Is it okay to ever use a personal e-mail account address for business, or send business e-mails to my personal e-mail address? The short answer is ‘No! ’ This is because it opens your business up to security, legal and professional risks that may lose you customers and can damage your reputation. All businesses have the capability to access their emails on all sorts of equipment, smartphones, tablets, PCs and laptops (the latter two through the use of a secure VPN back to the business itself. So, there is no reason to resort to personal e-mail accounts for business use. However, there are far greater risks to the business in terms of Security, Legal Compliance and Business Reputation that should be enough to deter employees from using such risky methods in the corporate environment. What are the security risks of using a personal account for business? Personal email accounts exist outside of the IT department’s control, therefore, they are not subject to backup, archiving, security or governance so using them for business purposes, is a clear violation of compliance regulations. Furthermore, as they are beyond the bounds of the IT department’s control there is no guarantee that e-mails are secure or will remain free of any viruses. If e-mails held in personal accounts are not back-up there is a loss of auditable trails and opens the business and employees up to losing important information that the business must, by law retain as business evidence of good business practices – this...

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### The ISO Show: Episode 19 – How to choose a Certification Body

> Join Mel as she discusses the certification options available and what you need to consider when using a third party certification body.

- Published: 2019-07-11
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-19-how-to-choose-a-certification-body/
- Categories: New to ISO?, The ISO Show
- Tags: certification, certification body, how to get certified, iso journey, iso show, the iso show

Certification is the last step on your journey to gaining an ISO. Join Mel as she discusses the certification options available and what you need to consider when using a third party Certification Body. On this week's episode Mel covers the following:- Why choose certification? Why not self-certify? Make sure they’re UKAS accredited Expertise in your sector – SIC codes are issues to assign an assessor to an industry Geographical location – Are they local or being flown in from another country due to UK resource issues? Availability to fit in with your timescales Responsiveness and flexibility – You can ask to change dates if needed Make use of other value added i. e. Webinars, e-learning and events Access to support Flexibility in terms of additional standards (multiple badge assessors) Willingness to with you – is the price / number of days negotiable? Do they use sub-contractors or their own employees? Blackmores offers a Free of Charge request for quote service. We send this out to 3 certification body’s and you simply pick which one best fits you. If would like to make use of this service, feel free to contact us. To help out the ISO Show: Share the ISO Show on twitter or Linkedin Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and I read each one.

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### The ISO Show: Episode 18 – A practical guide to Energy Audits

> If your organisation qualifies for ESOS, then there is a chance that your premises may be subject to an on-site energy audit.

- Published: 2019-07-04
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-18-a-practical-guide-to-energy-audits/
- Categories: Sustainability, The ISO Show
- Tags: Energy, Energy management, ESOS, ISO 50001, iso show, podcast, the iso show

Purpose of energy audits The Energy Savings Opportunity Scheme (ESOS) is a legal requirement for organisations of a certain size or value. The scheme is designed to make companies look at how they use energy with a view to improving performance. If your organisation qualifies for ESOS, then there is a chance that your premises may be subject to an on-site energy audit. These audits are required by ESOS in order to understand where and how energy is used within the organisations premises and operations. Every audit will recommend cost-effective measures that will save the organisation energy and money – the ultimate intention of the legislation. Saving money on escalating energy bills will also increase competitiveness. Therefore the “Opportunity” in ESOS really is a big one, both for individual businesses and the UK as a whole. What to expect The on-site energy audit itself is the practical element of the process in which a qualified auditor assesses your operations (buildings, processes and transport fuel use) to identify how energy is used on a day to day basis, and to identify where savings can be made. In order for the auditor to understand fully how energy is used, they will need to visit your site and see what is in place and what is used on the site. Typical areas the audit will assess include: The type of lighting used in the premises and if more energy efficient alternatives are available How heating and cooling systems are managed, reviewing settings and...

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### The ISO Show: Episode 17 – How Informa are leading the way in the sustainable events industry

> This week features Lucille Ryan from Informa who provides an insight into how Informa reduces waste and demonstrates a commitment to sustainability

- Published: 2019-06-27
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-17-how-informa-are-leading-the-way-in-the-sustainable-events-industry/
- Categories: Sustainability, The ISO Show
- Tags: environmental, event management, event sustainability, iso 20121, iso show, Sustainability, the iso show

The UK events industry accounts for 30% of the UK visitor economy generating £39. 1 billion. Yet, it is still incredibly wasteful, with only 15% of waste going to landfill. Our ISO Show this week features Lucille Ryan, Sustainability Manager from Informa who provides an insight into how Informa reduces waste and demonstrates a commitment to sustainability to buck the wasteful trend in the industry. As the world’s leading exhibitions organiser, with over 4,400 employees delivering over 550 international events and brands in more than 40 countries. Informa, are raising the bar for sustainable events globally. In the first quarter of 2019, Informa Markets took home an impressive amount of industry honours. In total, the global exhibitions leader received 45 distinctions from a variety of industry networks. In our podcast this week we delve right into the Sustainable events standard ISO 20121. To give you a bit of background, ISO 20121 was created by the events industry for the events industry. Applicable to any size organization that either runs or hosts events, and wishes to improve the sustainability of their events. The standard provides a framework to establish, an event sustainability management system, which not only helps to reduce the negative impacts of events, but also capitalizing on the more positive impacts through improved planning and processes. This standard started out as a British standard – BS 8901 in 2009. Which was when Blackmores first got involved with implementing the standard for events companies and venues that hosted events such...

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### The ISO Show: Episode 16 – How to avoid anti-bribery fines

> In this episode, a leading figure in anti-bribery and corruption, John Burbidge-King shares his experience and knowledge on this fascinating subject.

- Published: 2019-06-12
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-16-how-to-avoid-anti-bribery-fines-and-imprisonment-with-john-burbidge-king/
- Categories: Risk, The ISO Show
- Tags: anti bribery, bribery, iso 37001, iso show, podcast, the iso show

It takes two to tango, as they say. Could you or your company be exposed to offering or taking bribes without realising it? The Bribery Act 2010 is far reaching – many companies don’t realise that breaching the Act can lead to imprisonment for individuals and potentially unlimited fines for those companies, either as a result of giving or receiving bribes. In this episode, a leading figure in anti-bribery and corruption, John Burbidge-King shares his experience and knowledge on this fascinating subject. John has observed at first-hand the impact of corruption in many countries across the globe, having visited over 120 countries, both as a Royal Marine and in the corporate world. He’s witnessed the global human impact of corruption, which has led John to help organisations get their Anti-Bribery act together (together with contributing to the recent review at the House of Lords on the Anti-Bribery Act! ). Businesses need to have ‘adequate’ procedures in accordance to section 7. 0 of the Anti-bribery Act. If a company is prosecuted, its legal defence is that it has to have adequate procedures to have prevented the bribery taking place. Quite simply, if the evidence isn’t in place the company could be convicted. Many companies already assess risk, but bribery and corruption should to be featured on an organisation’s Risk Register. Thus, fitting in nicely with many ISO Standards, however if companies wish to take Anti-bribery seriously, ISO 37001 the Anti-bribery standard makes it very clear what steps are needed to create...

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### The ISO Show: Episode 13 – ISO 27001 Steps to Success Part 3

> In our final Podcast episode on how to implement ISO 27001, Steve Mason takes us through the last few months of an ISO 27001 project.

- Published: 2019-06-06
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/why-asking-have-i-passed-iso-27001-is-a-waste-of-time/
- Categories: Info Sec, ISO 27001, The ISO Show
- Tags: Information security, information security management, ISO 27001, iso show, podcast, the iso show

A question we often get asked at internal audits is ‘Have I passed? ’ The question is irrelevant, as we are auditing a sample of the business processes, not the individual, and in the real world, no business is perfect. It is not about pass or fail. Is just a ‘pass’ even good enough? It’s about making sure you’ve got robust systems in place to meet your clients’ requirements and reduce risk, so you don’t fail your clients’ or your business’ own high standards. Embedding an information security system doesn’t happen overnight. It takes time to establish a system, so it becomes part of an organisation’s DNA. In our final Podcast episode on how to implement ISO 27001, Steve Mason, Senior Consultant at Blackmores takes us through the last few months of an ISO 27001 project. This stage generally takes three months because it is a UKAS requirement that the system is ‘established’ prior to the assessment. It is helpful to audit all aspects of the ISMS before your assessment; however, you need to take a risk-based approach and align the audits with the organisation’s needs. Steve Mason talks us through a typical internal audit and what to expect. Although each auditor may have different styles, and each business is unique, so it can never be a tick box or one size fits all exercise. Each company will interpret the standard differently and assumptions cannot be made. A typical audit of Human Resources in relation to information security could take...

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### The ISO Show: Episode 14 – ISO 27001 Steps to Success Part Two

> Creating an Information Security Policy – begin with the three principles in mind. How to create your Information Security Policy…

- Published: 2019-05-22
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-13-iso-27001-steps-to-success-part-two/
- Categories: Info Sec, ISO 27001, The ISO Show
- Tags: Information security, ISO 27001, iso show, podcast, the iso show

Creating an Information Security Policy – begin with the three principles in mind. Where do you begin with creating your Information Security Management System? A key document to begin with is the Information Security Policy. This provides a focus and commitment to Information Security, in particular Confidentiality, Integrity and Availability (CIA). Many people think of Information Security from the point of view of keeping information confidential. However, ISO 27001 is based on three principles – Confidentiality, Integrity, Availability (CIA). Many often overlook integrity and availability. Integrity is quite simply about the accuracy of information. What happens when an email containing sensitive data is accidently sent to the wrong person? What happens when shared data on a server gets overridden accidently? What happens when someone uses the wrong form or document from a shared server? These are all key considerations when considering how data is handled in your organisation. Availabilty is the principle that is most overlooked, yet one may argue is the most critical. If your systems and data are not available, how could this impact your business? It may be due to IT systems/Servers being down, access rights denied or simply that company/client information is stored in someone’s head/personal phone or on the desktop on their laptop – so in effect it is useless to the business because it’s not accessible. How to create your Information Security Policy... An Information Security Policy does not need to be a huge document. Typically, it is a one-page (A4) document – it...

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### The ISO Show: Episode 13 – ISO 27001 Steps to Success Part 1

> In our first episode in the ISO 27001 Steps to Success podcast series, we take you through how to implement ISO 27001 with Steve Mason

- Published: 2019-05-17
- Modified: 2025-06-12
- URL: https://blackmoresuk.com/the-iso-show-episode-13-iso-27001-steps-to-success/
- Categories: Info Sec, ISO 27001, The ISO Show
- Tags: Information security, ISO 27001, iso show, podcast, the iso show

In our first episode in the ISO 27001 Steps to Success podcast series, we take you through how to implement ISO 27001 with Steve Mason, Senior Information Security Consultant with Blackmores. Steve shares his experience and provides tips on how to implement ISO 27001 within your organisation covering the key aspects - IT, employees and physical security. Steve provides an overview of the structure of the standard which sections of the standard you need to implement and why. The Gap Analysis is the beginning of your Information Security journey. This helps you to understand which controls you’ve got in place (both documented and non-documented). Steve typically finds that companies tend to have an asset register and anti-virus, fire-walls and back-ups, however what is usually missing are documented controls to support them. So for example you may back-up data, but you may not necessarily have any controls that clearly state:- What data are you backing-up? When is the data backed-up? How is the data backed-up? Who is responsible for making sure that the back-ups happen and can retrieve data? Who should be involved with the Gap Analysis? Ideally, a cross-representation of functions to understand what type of data assets are received, processed, protected and communicated within your organisation. This can include a representative from operations, HR, Office Management, IT, procurement and supplier/contractor management. What is the scope of your Information Security Management System? Is it the entire business, or only certain locations or services? Once the scope is understood, the next...

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### The ISO Show: Episode 12 – How to comply with ESOS

> Last week we covered what ESOS is, who qualifies & an explanation of methods of compliance, this week we’ll go into more detail on methods for compliance,

- Published: 2019-05-10
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-12-how-to-comply-with-esos/
- Categories: ESOS, Sustainability, The ISO Show
- Tags: Energy, ESOS, iso show, podcast, the iso show

Last week we covered what ESOS is, who qualifies and a brief explanation of methods of compliance. In this week’s episode we’ll go into more detail on the methods for compliance, namely ESOS Energy Audits and ISO 50001. Episode highlights:- ESOS Energy Audits Planning Which sites are in scope of ESOS? What energy consuming activities are undertaken at each site? Calculate the % of total energy consumption for each site and activity Plan where to focus the ESOS audits in order for the organisation to gain the most benefit Note: Flexibility to exclude up to 10% of your identified energy consumption under the de minimis rule. Any exclusions must be clearly detailed within your Evidence Pack together with the rationale for exclusion. Conducting the audit (competence, sampling) The audit plan and methodology should be developed before the audits begin and should be retained in your Evidence Pack. When reviewing your ESOS scope, you might identify that you have a range of similar operations i. e. you may have small satellite offices or similar retail units, so you can simply take a sample of these. A registered Lead Assessor must oversee your ESOS assessment, but individual audits can be carried out by suitably skilled people who are not Lead Assessors. Note: Blackmores can provide qualified personnel to do these audits. Data collection and analysis Where to find your data? Facilities managers – for meter readings and invoices Your travel team – for information on journeys undertaken and distances travelled A maintenance...

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### The ISO Show Episode 11: An Introduction to ESOS

> With the ESOS phase 2 deadline looming, we will give you an introduction to ESOS is and briefly cover the various methods for compliance.

- Published: 2019-05-03
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-11-an-introduction-to-esos/
- Categories: ESOS, Sustainability, The ISO Show
- Tags: Energy, ESOS, ISO 50001, iso show, podcast, the iso show

With the ESOS phase 2 deadline looming, do you know if you qualify? And if so, do you know what to do to comply? In this week’s podcast we will look at what ESOS is and briefly cover the various methods for compliance. Podcast highlights:- What is ESOS? The Energy Saving Opportunity Scheme (ESOS) was launched for consultation by the Department of Energy and Climate Change (DECC) in July 2013. This scheme is a mandatory energy assessment and energy savings identification scheme for ‘Large Enterprises’. A Large Enterprise is defined as:- Having more than 250 employees An annual turnover exceeding €50 million or an annual balance sheet total exceeding €43 million The pubic sector is not required to participate. Who qualifies? Limited companies Public companies Trusts Partnerships Unincorporated associations Non-for-profit bodies ESOS Phase 2 Deadline: 5th December 2019 Why ESOS? Estimated to lead to £1. 6 billion net benefits to the UK ESOS energy audits have the potential to increase business profitability and competitiveness. Helps to identify energy efficiency measures What do you have to do to comply? Measure your total energy consumption Conduct energy audits to identify cost- effective energy efficiency recommendations Report compliance to the Environment Agency (as the scheme administrator) ESOS energy Audits: Use 12 months of energy consumption data Produce cost-effective recommendations for the area being audited or confirm that there is no scope for cost-effective energy efficiency improvement Be overseen, conducted or reviewed by an ESOS Lead Assessor Areas for potential energy saving:- Buildings Industrial...

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### The ISO Show Episode 10 -ISO 9001 Steps to Success – Part 3

> Our final episode in the ISO 9001 (QMS) Steps to Success Podcast series with Rachel Churchman covers the final critical stage

- Published: 2019-04-24
- Modified: 2024-03-15
- URL: https://blackmoresuk.com/the-iso-show-episode-10-iso-9001-steps-to-success-part-3/
- Categories: ISO 9001, Quality, The ISO Show
- Tags: iso 9001, iso show, podcast, the iso show

You’ve done all the hard work, the Quality Management System (QMS) has been created and implemented. Our final episode in the ISO 9001 Steps to Success Podcast series with Rachel Churchman covers the final critical stage – compliance and preparation for your certification assessment. This is where you need to prove that the quality system is effective – that it is producing the results you want; better quality products, services, happy clients and reduction in costs. The final stages include management and employee involvement, Internal Audits and Management Review. Here are a few tips from this week’s ISO Show Podcast:- Management involvement and employee awareness Check all employees have been made aware of the Management System and have been involved. Have training/competency records been updated to reflect this? Ensure you’ve got employee ‘buy-in’ – get representation across your business. Internal audits Are a mandatory requirement of ISO 9001 Checks that the QMS is being followed and clearly understood within the business Don’t expect the system to be perfect – take the findings from the audits and use them to make improvements Internal Audits with Blackmores are an inclusive experience. It helps to get feedback from the business on how the system is working for them. It’s definitely not a tick-box exercise. Communicate in advance which procedures are to be audited and who is to be involved. Provide an opportunity for employees to have a voice – bring opportunities to management’s attention. Management Review Is a mandatory requirement for ISO 9001...

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### The ISO Show – Episode 9: ISO 9001 Steps to success – Part 2

> In this episode in the ISO 9001 Steps to Success Podcast, Rachel Churchman explains in detail about how to create and launch your Quality Management System.

- Published: 2019-04-11
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-8-iso-9001-steps-to-success-part-2/
- Categories: ISO 9001, Quality, The ISO Show
- Tags: iso 9001, iso podcast, iso show, podcast, the iso show

In our second episode in the ISO 9001 Steps to Success Podcast, Rachel Churchman explains in detail about how to create and launch your Quality Management System. Here are 10 tips for implementation: Collate, review and update all your existing policies and procedures. Get Quality Champions to represent each function within the organisation – they know better than anyone else what the procedures are and how they can be improved. Establish your company branding and document control, so all the documents have the same company branding, font size/type and that they are dated and clearly referenced. Share and document ‘Best Practice’ to ensure you have a consistent approach. Get approval and endorsement from the leadership team. Publish your QMS so it is easily accessible to all employees – this could be via sharepoint, a Wiki, company intranet, manual or laminated process maps next to work stations/equipment. Launch your QMS – have a ‘Quality Focus’ week, posters, screensavers, meetings agendas, email from the CEO – ensure all employees are aware of the QMS and its importance to the business, clients and to individual employees. Ensure your sales and marketing team have all the relevant information they need about ISO 9001 and your QMS. Inform employees of the next steps – Internal audits and the external assessment and how to prepare. Get feedback on the QMS from employees and empower them to take responsibility for it – it is their Quality Management and is for their benefit. I look forward to you...

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### The ISO Show – Episode 8: ISO 9001 Steps to success – Part 1

> We are introducing for the first time a 3-part series, ISO 9001 Steps to success, which will take you through how to implement a Quality Management System

- Published: 2019-04-04
- Modified: 2024-10-18
- URL: https://blackmoresuk.com/the-iso-show-episode-8-iso-9001-steps-to-success-part-1/
- Categories: ISO 9001, Quality, The ISO Show
- Tags: business podcast, iso 9001, iso podcast, iso show, podcast, the iso show

Over the last 13 years that I’ve been running Blackmores, the most popular standard has been without doubt ISO 9001. We’ve implemented the Quality Standard for hundreds of businesses large and small, so I thought this would be a great place to start with our first ISO Show series. We are introducing for the first time a 3-part series, ISO 9001 Steps to success, which will take you through how to implement a Quality Management System – from initial idea through to assessment. Rachel Churchman is my guest on the ISO 9001 Steps to success series. As a Managing Consultant at Blackmores, she brings a wealth of experience in implementing ISO Standards and will guide you through the Blackmores ISO Steps to success for the successful delivery of your ISO 9001 Project. In episode 1 Rachel highlights: Why ISO 9001 is so popular – it’s not just a Quality System... . It’s a ‘Best Practice’ system for running any business How to establish the scope of certification What is involved with a Gap Analysis to understand how compliant you are to ISO 9001 Where the typical gaps are within a business that needs to be filled to pass an assessment What type of evidence you need to start to establish Who needs to be involved with the creation of the QMS Rachel guides us through understanding how to get under the skin of a business to establish the context of the organisation. This includes establishing risks, opportunities and interested parties...

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### The ISO Show – Episode 7: The London School of English process for success

> I was delighted to be joined by Hauke Tallon, CEO of the London School Group on this week's Podcast to discuss their process for success.

- Published: 2019-03-27
- Modified: 2024-10-18
- URL: https://blackmoresuk.com/the-iso-show-episode-7-the-london-school-of-english-process-for-success/
- Categories: Quality, The ISO Show
- Tags: business podcast, iso 9001, iso show, london school group, london school of english, podcast, podcast iso 9001, the iso show

Established over 100 years ago in 1912, The London School of English is the longest-established Accredited English Language School in the world, with premises in London and Canterbury, and now offering courses online. I was delighted to be joined by Hauke Tallon, CEO of the London School Group on this week's Podcast to discuss:- Secrets of the success of a the longest-established Language School Experience of implementing ISO 9001 with professional help Explains the London School of English process for success and how this is at the core of the business Embedding processes to stay on track How quality can be an overused term Core drivers to improve efficiency and not just get the badge How ISO 9001 helped to align group processes How working with an ISO 9001 Consultant made implementation a ‘liberating’ experience The London School of English have impressively been rated as ‘Excellent’ in over 750 independent client reviews. For a business that might be looking to use independent reviews to validate high quality services or products, Hauke explains how to get there. Officially rated as the top language school, Hauke explains about the process for dealing with the reviews – good or not so good, and why its important to deal with all reviews promptly and learn from any opportunities for improvement. Simply by virtue of asking clients to provide a review, the numbers increase, and at present the average response rate is approximately 25%, which is pretty impressive. Although the word ‘Quality’ can be seen...

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### The ISO Show – Episode 6: Is your Information Security System like a straight-jacket or a well-fitted suit?

> David described how their ISMS should be like a fitted suit rather than a straight-jacket, explaining about keeping one step ahead in his role in info sec.

- Published: 2019-03-22
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-6-is-your-information-security-system-like-a-straight-jacket-or-a-well-fitted-suit/
- Categories: Info Sec, The ISO Show
- Tags: Blackmores, Blackmores UK, blog, ISO 27001, iso 9001, iso show, podcast, the iso show

I was delighted to be joined by one of our ISO Support Plan clients, Optimum on the ISO show this week. Optimum is part of Totally Group Plc and an important player in the healthcare sector in the UK. Huge volumes of sensitive data are processed in the healthcare sector. As Information Governance Lead and a qualified Physiotherapist at Optimum, David Angove explains about keeping one step ahead in his role in relation to information security. David described how Optimum’s ISMS should be like a well-fitted suit rather than a straight-jacket. This all stems from the robust Risk Assessment which considers all risks to your business, including managing the integrity of data. The ISMS helped to put a continual improvement plan in place to mitigate risk. He explains about preventing access to private information through documenting controls and applying them to all 20 Optimum clinics. Examples include physical security controls i. e. locking screens to protect patient data. Other controls relating to personnel security include having a starters and leavers process to ensure access rights are granted correctly, and that access rights are revoked when an employee leaves the organisation. ISO 27001 also helped with preparation for GDPR compliance, particularly with investigating all aspects of where and how data is stored within the company. When I asked what top tips he’d give to a company looking to implement ISO 27001 David recommended getting assistance from a consultancy such as Blackmores (we hadn’t paid him to say that, I promise! ),...

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### The ISO Show – Episode 5: What did leading ID Check company, Ucomply Ltd gain from implementing ISO 9001 and ISO 27001?

> I’m delighted Kim-Marie Freeston, Managing Director of UComply shared with me her background and journey to ISO 9001 and ISO 27001 in this weeks podcast.

- Published: 2019-03-13
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/the-iso-show-episode-5-what-did-leading-id-check-company-ucomply-ltd-gain-from-implementing-iso-9001-and-iso-27001/
- Categories: Info Sec, Quality, The ISO Show
- Tags: ISO 27001, iso 9001, iso show, podcast, standards, standards journey, the iso show, ucomply

I’m delighted Kim-Marie Freeston, Managing Director of UComply shared with me her background and journey to ISO 9001 and ISO 27001 in this weeks podcast. Kim-Marie is a thought-leader in employers’ compliance, in particular the Home Office requirements for employee ‘Right to Work’. Gain an insight into Kim-Marie’s views by subscribing to our Podcast ‘The ISO Show’. You can subscribe to our Soundcloud and Itunes to stay updated on the latest episodes. Kim Marie was formerly CEO of Lifeline Recruitment Solutions with over 20 years in the recruitment industry, including 6 years as a board member of the REC – the Recruitment and Employment Confederation. Spotting a compliance gap in the market for ID checks to meet Home Office requirements, Kim-Marie founded Ucomply in 2012 and worked with a team of technology experts to offer the first software solution to manage ID checks and employee compliance requirements. As a client, Blackmores supported Ucomply to achieve certification to the Quality standard ISO 9001 and the Information Security standard ISO 27001. Sharing her journey, topics discussed include:- Key points Background and journey to raising standards at Ucomply Challenges and benefits of ISO 9001 and ISO 27001 for a software firm Top tips for implementation ‘Right to Work’ employers’ requirements explained Need assistance with ISO 9001 or ISO 27001? We'd be happy to help, simply Contact Us. Resources mentioned:- Free download ‘7 Vital Points every business must understand about Right to Work’ How to implement ISO 27001 video

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### Episode 4 – Systemising your business

> Can you work for an hour without getting interrupted to answer a question? Either by an employee, a client or a phone call from someone else.

- Published: 2019-03-07
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/systemising-your-business/
- Categories: New to ISO?, The ISO Show
- Tags: blackmores podcast, iso 9001, iso show, podcast, systemise, the iso show

Can you work for an hour without getting interrupted to answer a question? Either by an employee, a client or a phone call from someone else (who you don’t particularly need to speak to). If not, it sounds like it could be time for you to consider systemising your business. If it’s difficult for you to try to complete a task without interruptions, then just think what it will be like for others in your organisation? Interruptions usually happen because people are asking you questions that they don’t have the answers to or need something from you such as authorisation for something. They do this because they don’t have clear instructions to follow or access to the information they need and are not fully empowered to take responsibilities for their own processes. There needs to be a system in place to instruct employees in EVERY aspect of how you run your business. This system is the blueprint to your business operations – it’s your unique way of working; from an enquiry coming into the business through to billing and client feedback. In the ISO Show Podcast ‘How to systemise your business’, I’ll give you an example of a company that doesn’t have a process for new enquiries and one that does, and the difference this makes. In the words of Deming, the continual improvement visionary ‘If you can’t describe what you are doing as a process, you don’t know what you are doing’. So where do you begin with systemising...

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### The ISO Show – Dispelling myths and sharing tips on all things ISO

> I’m really excited to be launching our new weekly Podcast - 'The ISO Show', which also features our recently updated website.

- Published: 2019-02-19
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/introducing-our-new-podcast-the-iso-show/
- Categories: New to ISO?, The ISO Show
- Tags: iso podcast, iso show, podcast, standards podcast, the iso show

I’m really excited to be launching our new weekly Podcast - 'The ISO Show', which also features our recently updated website. The ISO Show is the first of its kind to share 'tips for success', dispel some of the myths around ISO Standards, and help you to achieve certification. Over the course of the year, we have a great line up of guests that I’ll be interviewing. These are leading business people who have implemented ISO Standards and seen great success. They will be sharing their experiences and tips to help you overcome any ISO related challenges and help you achieve your goals. There are millions of companies around the globe that are certified to ISO Standards, and the number is growing. As ISO Standards are for all businesses and sectors – from a micro business with 3 people to large multi-national blue-chip firms, we will be interviewing across a broad range of successful business The ISO Show is for those people who haven’t got the first clue about what an ISO Standard is and are wondering what all the fuss is about, right through to highly experienced ISO Assessors and professionals who would like to gain an insight into new standards and views within the world of ISO Standards. So why should I do this Podcast show? Well, as the founder and Managing Director of Blackmores, the leading ISO Standards Consultancy firm in the UK I felt it was about time we heard from successful business on how they...

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### Your first ISO assessment and what to expect

> The next, and final stage towards achieving ISO certification is the so-called ‘dreaded’ assessment. However, with the right approach...

- Published: 2019-02-19
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/your-first-iso-assessment-and-what-to-expect/
- Categories: New to ISO?, The ISO Show
- Tags: internal audit, iso, iso assessment, ISO consultancy, iso consultants

You’ve worked hard on creating all the necessary policies and procedures, systemised your way of working, informed the workforce and carried out internal audits to verify compliance. Well done! The next, and final stage towards achieving ISO certification is the so-called ‘dreaded’ assessment. However, with the right approach and preparation, you may even enjoy your assessment! Hard to believe? Read on... ... . So what should you expect to happen? The assessment, regardless of which ISO Standard you are implementing is split into two stages. The Stage 1 Assessment is quite simply a Document Review. This is where the assessor will expect to see all the key documented information that the standard requires. So where the standard states that you ‘shall provide documented procedure/policy for XXXX’, this is what you need to have available i. e. a documented Environmental Policy if your assessment is for ISO 14001. Make sure you have all of this documentation easily accessible on the day of the assessment. Otherwise, you will be wasting your time and the assessor’s time if the information isn’t readily available either online (electronic information available on your server/intranet/Sharepoint), or if it’s easier for you, a hard copy (paper version of a Policy document). It doesn’t matter if it is a hard or soft copy, so long as it is available and meets the requirements of the ISO Standard, and most importantly, your own business requirements. If you have a small business the Stage 1 Assessment for one ISO Standard is...

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### How to use ISO Standards to win new business

> So, what is it about ISO Standards that is so attractive to prospective clients? Why are they like gold dust in certain industries?

- Published: 2019-02-19
- Modified: 2024-11-19
- URL: https://blackmoresuk.com/how-to-use-iso-standards-to-win-new-business/
- Categories: New to ISO?, The ISO Show
- Tags: iso, ISO consultancy, iso standards, iso win business, win business

In my experience, I would estimate that 8 times out of 10 organisations seek to achieve ISO certification to win new business, not necessarily to improve their business – sadly. So, what is it about ISO Standards that is so attractive to prospective clients? Why are they like gold dust in certain industries? And in some cases, a pre-requisite to tender? One of the reasons is that certification to ISO Standards demonstrates credibility and confidence to stakeholders. What this means is that a business is not just blowing their own trumpet, by saying how marvellous they are, an accredited certification body is independently verifying this against an internationally renowned standard of excellence. Regardless of which ISO standard is implemented, it is recognised that if a company meets these high standards, they are practising what they preach and have a certificate to prove it. Once a company is certified, they need to capitalise on the investment they have made (in terms of effort, time, resources and finance) to make the most of the opportunity, particularly when it comes to winning new business. An ISO Standard can be viewed as a great tool for sales and marketing teams to have in their toolkit. If you’ve got it, flaunt it! Some say, ‘it’s only a number, ISO 9001, ISO 14001’... ... ... Well, those numbers add up, and add up to profit if used in the right way. You should be referencing your ISO Standards (only UKAS Accredited Certifications of course) on your...

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### Top tips on implementing BS 10012 to meet GDPR requirements

> After implementing BS10012 for a number of organisations, here are our Top tips on implementing BS10012...

- Published: 2019-02-14
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/top-tips-on-implementing-bs-10012-to-meet-gdpr-requirements/
- Categories: Blog
- Tags: bs 10012, BS10012, data regulations, data security, GDPR, Information security

BS 10012 is a British standard that outlines the specifications for a Personal Information Management System (PIMS). This was introduced in 2009 to help organisations manage personal information and comply with data protection laws. The standard was updated in 2017 to reflect the GDPR’s requirements, making it an ideal framework for regulatory compliance. For example, it includes specific guidance on each principal, helping organisations meet the requirements of BS10012 and GDPR.   After implementing BS 10012 for a number of organisations, here are our Top tips on implementing BS 10012. Establish a PIMS team – this is not a one-person job. You will need to have input from all areas that are involved with personal data. Carry out a Privacy Impact Assessment - It is important to understand where all the personal identifiable data is within the organisation, how it is collected and how it is disposed. (remember this is all Data - soft and hard copies – get in to all the drawers and cupboards) Data mapping – collate the information on a data matrix, this would show all the information in one place. Carry out a risk assessment - the data matrix will flag up any risks that need addressing Update documentation – Ensure all documents are updated i. e data protection policies, cookie policy and privacy policy. Training, training and more training – people are the weakest link, ensure ALL staff have had BS 100012 training Conduct Internal Audits – to verify compliance and check your systems...

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### Life after BREXIT for organisations with ISO standards

> Organisations who hold ISO standards across the UK will all be looking to determine what they do next after 29th March 2019.

- Published: 2019-01-22
- Modified: 2024-10-18
- URL: https://blackmoresuk.com/life-after-brexit-for-organisations-with-iso-standards/
- Categories: Blog
- Tags: brexit, brexit what to do, iso brexit, ISO consultancy, iso standards

Organisations who hold ISO standards across the UK will all be looking to determine what they do next after 29th March 2019. The good news for organisations who hold ISO certifications is that they may be better positioned to cope with the impact of BREXIT than those who do not. Organisations who hold ISO certifications have been required to give thought to the issues affecting the organisation (the key one being BREXIT! ) and those interested parties that they will need to engage with both during and after BREXIT. This will no doubt include the stability and security of their supply chain and the needs of customers. With the focus on risk-based standards, this will increase focus on the risks and opportunities that BREXIT may bring. This enables these organisations to take the necessary actions to mitigate risks and establish objectives and actions to exploit opportunities. Organisations with ISO standards will be thinking about their resources, the most important of these being human resources. A significant drop in EU workers in the UK will need to be plugged and those organisations the ISO standards will be investing in recruitment, training and upskilling of staff, supported by investment in the necessary infrastructure and facilities to ensure their products and services can continue to be delivered post BREXIT. Organisations who hold ISO standards will be seeking improvement, backed by regular audits, supported by actions to address identified non-conformities and actions to address identified risks and opportunities, this will provide them with a...

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### ESOS and How to comply

- Published: 2019-01-21
- Modified: 2024-10-18
- URL: https://blackmoresuk.com/esos-and-how-to-comply/
- Categories: Upcoming webinars, Webinars
- Tags: Energy, Energy management, energy webinar, ESOS, esos webinar, webinar

What is ESOS? 10,000 of the UK’s largest businesses have to comply with the new Energy Savings Opportunity Scheme (ESOS) and conduct a mandatory energy audit across buildings, transport and industrial operations by December 2019. Any company with more than 250 staff, or less than 250 staff but a turnover of over €50m and balance sheet exceeding €43m, must comply with ESOS or face fines. It also applies to smaller companies who are part of a corporate group which includes a business which meets those non-SME criteria. Businesses can’t afford to ignore ESOS – compliance is not optional. More importantly, any delay in action could mean potential savings go unrealised. Often, the potential savings outweigh the cost of compliance. This webinar took place on the 8th March at 11am. This webinar covered the following: - What is ESOS? Routes of ESOS compliance Energy Audits ISO 50001 route to compliance If you have any questions feel free to contact us at: enquiries@blackmoresuk. com

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### Comply with ESOS: What You Need to Do Now

> What do you need to do to comply with ESOS? How can you get this process started? Find out all you need to know in our ISO Show.

- Published: 2019-01-15
- Modified: 2025-03-31
- URL: https://blackmoresuk.com/esos-and-what-you-need-to-do-now/
- Categories: Blog
- Tags: Energy, Energy Efficiency, Energy management, energy regulations, ESOS, ESOS regulations

What is ESOS? In October 2012 the European Union established the Energy Efficiency Directive (EED). The Directive specified that all member countries were to create an energy audit scheme which would ensure the achievement of the Union’s 2020 target on energy efficiency. From this, the ESOS Regulations 2014 was established. The ESOS Regulations 2014 requires large organisations in the UK to undertake comprehensive energy audits, every four years, which focuses on the energy that is used by the organisation’s buildings, industrial processes and transport, the consumption of the energy being used, and any potential energy saving opportunities that the organisation could instrument. Who is Required to Comply with ESOS? Any large organisations that employ 250 or more staff or have an annual turnover in excess of £42m and an annual balance sheet total of around £36. 5m or are part of a corporate group containing a large enterprise are required to comply to ESOS. When Do You Need to Comply with ESOS By? We are now in the second round of ESOS Assessments and below are important dates to remember; • The Qualification Date – 31st December 2018 • The Reporting Date – 5th December 2019 How do you Comply with ESOS? There are two paths to become complaint with ESOS; Step 1 You will need to carry out an ESOS Audit. In order to complete your assessment, you will be required to undertake the following; Identify and Calculate your Total Energy Consumption You will be required to calculate the...

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### Where to start when you don’t know what ISO 45001 is…

> You’ve just got your head around the principals & requirements of the Health & Safety standard but, there’s discussions of moving to ISO 45001

- Published: 2019-01-08
- Modified: 2024-10-18
- URL: https://blackmoresuk.com/where-to-start-when-you-dont-know-what-iso45001-is/
- Categories: Blog
- Tags: 18001, 45001, health and safety, health and safety culture, iso45001

You’ve just got your head around the principals and the requirements of the Health and Safety standard BS EN 18001, and your finally comfortable with this, however, there’s discussions of migration to ISO 45001. You’re assigned with the migration process, however as you’re smiling and nodding in agreeance, you’re actually trying to digest what ISO 45001 is, figuring out what to do, and where to begin! Hopefully the following will support you in understanding what an Occupational Health and Safety Management System is, the benefits to implementing one within your business and the next steps to achieving certification. What is an Occupational Health and Safety Management System? ISO45001 is an Internationally recognised Standard designed to provide a framework for establishing an Occupational Health and Safety Management System (OHSMS); An OHSMS will help your business (regardless of size and nature) to integrate all aspects of health and safety, including worker wellness/wellbeing; An OHSMS will impel your business to manage, monitor and control accident and incidents, to ensure accidents and incidents are prevented for all persons working under tour control; An effective OHSMS should ensure that your business will continually measure performance and strive for improvement. The Benefits of an Occupational Health and Safety Management System; There are various benefits that can be gained for a business when implementing an OHSMS, these can include the following; Holding certification to ISO 145001 can demonstrate competency to potential new clients when tendering for new works or Frameworks; A well-maintained OHSMS demonstrates compliance with current...

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### Platinum Facilities and Greater Anglia achieve ISO 55001

> The new ISO 55001 standard was published in 2014, it is the first standard to implement the new ISO Annex SL framework.

- Published: 2018-12-11
- Modified: 2024-10-18
- URL: https://blackmoresuk.com/platinum-facilities-and-greater-anglia-achieve-iso-55001/
- Categories: Blog, News
- Tags: asset, asset management, ISO 55001, iso55001, resource management

We are proud to celebrate the success of two of our clients who have obtained the ground-breaking Asset Management Standard ISO 55001. Over the past 12 months, Blackmores have worked in collaboration with Platinum Facilities and Greater Anglia to secure successful certification to ISO 55001. What is Asset Management? Asset Management can be explained as: “Asset Management is a systematic process of planning, operating, maintaining, upgrading and replacing assets cost-effectively with minimum risk and at the expected levels of service, over the assets’ life cycle” Key aspects of Asset Management are as follows: Leadership & Accountability: Management are responsible for the overall governance of assets and the management system. Planning: Determination of asset requirements, based on an assessment of both service delivery needs and the capability of the existing asset base to meet these needs. Acquisition: Procurement of assets to meet an identified service need, including the assessment of procurement options. Operation and maintenance: Management and use of an asset to deliver services including monitoring of assets, asset valuation, utilization and functionality, and information management. Disposal: Treatment of an asset that has either reached the end of its useful life, is considered surplus, or is underperforming. What is ISO 55001? The new ISO 55001 standard was published in 2014, it is the first standard to implement the new ISO Annex SL framework making it easy to integrate into your existing standards. ISO 55001 provides an organisation with a framework to proactively manage the life cycle of assets from the planning...

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### ISO 20000-1 IT Service Management – clause 8.2 break down

> Looking at Clause 8 of ISO 20000: Unpacking the requirements of the standard and removing any mystery that often forms around standards.

- Published: 2018-12-04
- Modified: 2024-10-18
- URL: https://blackmoresuk.com/iso-20000-1-it-service-management-clause-8-2-break-down/
- Categories: Blog
- Tags: ISO 20000, iso 20000-1, iso20000-1, IT service management, quality, service management

This is the second of a series of blogs, relating to Clause 8 of the new ISO 20000-1:2018, designed to unpack the requirements of the standard and remove that air of mystery that can so often form around standards. This week we’ll continue to look at clause 8. 2 of the standard. Service catalogue management The Service Catalogue is often undervalued in service management systems, but it has a critical part to play in communicating to customers exactly what you can provide, and, above all, it should be used by Sales when selling services to a customer. If anyone sells anything that is not in the catalogue it is not the responsibility of your organisation to bend your processes to meet that service agreement. First, Sales should go back to the customer and advise them that the service cannot be delivered and second, the proposal put forward by Sales could be passed through the Design, Build and Transition process to produce a new service. Sometimes it helps to see that Service Catalogue as something like an ‘Argos’ catalogue where all the wares for sale are recorded, but the customer doesn’t have to buy everything; they may choose to just by Incident Management or Service Request Management, but the catalogue will show them clearly how they might develop that service in the future. The catalogue does not have to have the service prices printed in it as this will be part of the Sales discussion. One way of making the catalogue...

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### ISO 20000-1:2018 Clause 8 – Unpacking the Standard

> The ISO 20000-1:2018 Clause 8 is a new section of the standard and draws together some of the old requirements in a more coherent way.

- Published: 2018-11-28
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/iso-20000-1-clause-8-unpacking-the-standard/
- Categories: Blog
- Tags: iso 20000-1, iso 20000-1 consultancy, iso20000, IT service management, it services, service management

This is the second of a series of blogs, about the new ISO 20000-1:2018 Clause 8, designed to unpack the requirements of the standard and remove that air of mystery that can so often form around standards. In this Blog we are looking at everything in clause 8. 2 of the standard. Service portfolio The ISO 20000-1:2018 Clause 8 is a new section of the standard but does draw together in a more coherent way some of the old requirements often overlooked in the old standard. It is helpful here to look at the note from the standard: ‘A service portfolio is used to manage the entire lifecycle of all services including proposed services, those in development, live services defined in the service catalogue(s) and services that are to be removed. The management of the service portfolio ensures that the service provider has the right mix of services. Service portfolio activities in this document include planning the services, control of parties involved in the service lifecycle, service catalogue management, asset management and configuration management. ’ Simply put; your organisation should know what services it is providing, which ones are coming to the end of life and those that are in the pipeline for launching; without this knowledge it is difficult for any organisation to establish an effective Service Management System. Planning Services Planning services is a never-ending cycle and when your organisation comes to implement a Service Management System against the requirements of ISO20000-1:2018 it will find that processes will...

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### ISO 20000-1 Clause 8 – Operational Planning and Control

> A guide designed to unpack the requirements of ISO 20000 standards & remove that air of mystery that can so often form around ISO standards.

- Published: 2018-11-19
- Modified: 2024-10-18
- URL: https://blackmoresuk.com/iso-20000-1-clause-8-operational-planning-and-control/
- Categories: Blog
- Tags: ISO 20000, iso20000, iso20000-1, IT service management, quality, service management

This is the first of a series of blogs, relating to Clause 8 of the new ISO 20000-1:2018, designed to unpack the requirements of the standard and remove that air of mystery that can so often form around standards. 8. 1 Operational Planning and Control Clause 8. 1 of the standard relates to Operational planning and control. At first glance, it appears to be a copy of the requirements of ISO 9001:2015, but further reading shows that it is different. If you are setting up your Service Management System in the order that the standard has been written, you will have arrived at clause 8 of the standard with risks, opportunities and objectives that need to be considered when establishing the Service Management System. Without this knowledge to hand you could develop and management system that does not address these risks and opportunities or enables the setting objectives. The standard requires us to ‘establish performance criteria for the processes based on requirements’ or, in other words, what performance measures are needed to determine the effectiveness of processes in the service management system. These might include, performance against targets; numbers of incidents and problems; lost and gained services; volumes against Supply and Demand; Security breaches; customer satisfaction and complaints... plus much more. These measures must be appropriate to each individual business; don’t measure and monitor things that do not bring service improvement or customer satisfaction. Once you understand the measurement criteria you can begin to build the Service Management system to...

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### Energy Performance Indicators and Energy Baselines

> Energy performance indicators are defined as a measure or unit of energy performance as defined by the organisation

- Published: 2018-11-12
- Modified: 2024-10-18
- URL: https://blackmoresuk.com/energy-performance-indicators-and-energy-baselines/
- Categories: Blog
- Tags: EnB, Energy, Energy management, energy performance, EnPI, ISO 50001, iso50001

How do I establish Energy Performance Indicators and Energy Baselines? Energy performance indicators or EnPIs are defined as a measure or unit of energy performance as defined by the organisation. This can be expressed by using a simple metric, ratio, or a model, depending on the nature of the activities being measured. Examples of Energy Performance Indicators Examples of EnPI’s can include: kWh consumed per site kWh per linear metre of product produced kWh per number of staff kWh per square meter of occupied office space It is critically important to determine a suitable range of relevant EnPI’s based on the results of the energy review. EnPI’s should help to demonstrate continual improvement in either efficiency, use and/or consumption. Energy Baselines An energy baseline (EnB) is defined as a quantitative reference(s) providing a basis for comparison of energy performance. An energy baseline is based on data from a specified period of time and/or conditions, as defined by the organisation. An example of an EnB: kWh consumed in the 2015 period. Thus, energy efficiency, use and consumption can be compared against this baseline data to determine if an improvement has been achieved. Energy baseline(s) are used for determination of energy performance improvement, as a reference before and after, or with and without implementation of energy performance improvement actions. It is a requirement of the standard that monitoring and measurement activities should include comparison of data against the stated baseline(s) ISO 50015 provides additional information on measurement and verification of energy performance....

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### ISO 50001 – What is an Energy Review?

> ISO 50001 energy review: Identifying areas of significant energy use (SEU) and opportunities for energy performance improvement.

- Published: 2018-11-05
- Modified: 2024-10-18
- URL: https://blackmoresuk.com/iso-50001-what-is-an-energy-review/
- Categories: Blog
- Tags: Energy, Energy management, energy review, ISO 50001, iso 50001 consultantcy, iso50001

What is an Energy Review? An energy review is a documented analysis of energy efficiency, energy use, and energy consumption based on data and other information, leading to the identification of areas of significant energy use (SEU) and opportunities for energy performance improvement. The energy review will help to establish energy performance indicators (EnPI’s), energy baselines and objectives and targets for improvement. What Should an Energy Review Include? The energy review should include: a) Analysis of energy use and consumption based on measurements and other data i. e. Identify current energy sources; Evaluate past and present energy use and consumption; b) Identification of the areas of significant energy use, i. e. Identify the facilities, equipment, systems, processes and personnel working for, or on behalf of, the organization that significantly affect energy use and consumption; Identify other relevant variables affecting significant energy uses; Determine the current energy performance of facilities, equipment, systems and processes related to identified significant energy uses; Estimate future energy use and consumption; c) Identify, prioritize and record opportunities for improving energy performance. Opportunities can relate to potential sources of energy, the use of renewable energy, or other alternative energy sources, such as waste energy. The energy review should be updated at defined intervals (you define what this is), as well as in response to major changes in any facilities, equipment, systems, or processes. ISO 50001 with Blackmores ISO Consultancy Are you looking for an ISO consultant to work with your business? We work with organisations in various...

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### ISO 50001 Clause 9 – Performance Evaluation

> ISO50001 requires activities to check the effectiveness of the EnMS. we'll focus on ISO 50001 clause 9 - Performance Evaluation

- Published: 2018-10-30
- Modified: 2024-10-18
- URL: https://blackmoresuk.com/iso-50001-clause-9-performance-evaluation/
- Categories: Blog
- Tags: Energy, Energy management, ISO 50001, iso 50001 clause, iso50001, performance evaluation

ISO50001 requires us to undertake activities to check the effectiveness of the EnMS. In this blog we will focus on ISO 50001 clause 9 - Performance Evaluation, and in particular clause 9. 1 which relates to Monitoring, measurement, analysis and evaluation of energy performance and the EnMS. Along with internal audit (9. 2) and management review (9. 3) clause 9. 1 makes up a significant part of the “checking” activities required to confirm the EnMS remains suitable, adequate and effective. ISO 50001 Clause 9 - Performance Evaluation ISO 50001 clause 9 - performance evaluation is split into several parts. Clause 9. 1 is broken down in to two parts and is quite prescriptive, this is for good reason; we need to ensure we are measuring the right things. The outputs of our energy review process (6. 3) our objectives targets and action plans (6. 2) and our energy data collection plan (6. 6) provide us with the main inputs into the process. So, let’s break down the clause, starting with 9. 1. 1. As a starting point we can to identify what needs to be monitored and measured, including at a minimum the following key characteristics: The effectiveness of the action plans in achieving objectives and energy targets; Energy performance Indicators (EnPI(s)); Operation of significant energy uses (SEUs); Actual versus expected energy consumption; Once this has been established, we can define the methods for monitoring, measurement, analysis and evaluation, to ensure we get valid repeatable and reliable results; This leads...

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### An Introduction to ISO 20000-1

> Take a look at our Introduction to ISO 20000-1 to find out all you need for successful implementation and how to achieve this standard

- Published: 2018-10-25
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/an-introduction-to-iso-20000-1/
- Categories: Quality, Webinars
- Tags: ISO 20000, iso 20000-1, iso20000, IT service management, quality management, service management

ISO20000-1:2018 – International Standard’s best-kept secret. The ISO 20000-1 IT service management standard is often overlooked by organisations and has become the ‘best kept secret’ in the world of management system certification. This is now set to change with ISO20000-1:2018 being welcomed into the fold of the High-Level Standard (HLS) framework. Whether your service is IT, Transport, providing Health-Related Day Care services, or any kind if Service Management that involves service planning and helpdesk activities, ISO20000-1 is the ideal tool for helping your organisation to establish the systems and processes necessary for achieving improved service planning and implementation, cost-effective delivery of service and customer satisfaction through continual improvement. Furthermore, ISO20000-1 lends itself to enhancing other standards such as ISO9001:2015; ISO27001:2013 and can be supported by ISO22301:2012. This webinar was held on the 15th of November and covers the following:- What is ISO 20000-1:2018? Who should implement ISO20000-1? What’s the difference between the 2011 and 2018 standards? What are the benefits of ISO 20000-1:2018? How ISO20000-1:2018 can enhance existing ISO certifications How Blackmores can help you to achieve ISO 20000-1 certification Need assistance with ISO 20000-1? Contact us on: enquiries@blackmoresuk. com

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### ISO 50001 Energy Management – Clause 6, Planning & The Energy Review Process

> The requirement for energy review is one of the key clauses of the ISO50001 energy management system standard.

- Published: 2018-10-22
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/iso-50001-energy-management-clause-6-planning-the-energy-review-process/
- Categories: Blog
- Tags: Energy, Energy management, energy review, ISO 50001, iso 50001 clause, iso50001

ISO 50001 Energy Management - Clause 6, Planning & The Energy Review Process The requirement for energy review is one of the key clauses of the ISO50001 energy management system standard. But why do we need to do this and how do we go about it. ? Undertaking an energy review helps us to understand what energy types we are using, which of these are significant, relevant variables that might affect energy use and allows us to consider and prioritise the opportunities that when implemented can help support the achievement of energy objectives. Conducting an energy review is a process, the requirements are broken down into energy review inputs, the energy review itself and energy review outputs. Inputs The first step of the process is to identify your energy types. These might be use of electricity, use of natural gas, use of fuel in your vehicle fleet. You might obtain a certain percentage of energy from renewable sources, these should also be considered at this stage. Once you have identified your energy types you will need to gather some consumption data to determine past consumption. How far back should you go... ? Ideally you will have a couple of years of reliable data for each energy type if possible, however 12 months of historical data will help to get you started. The next step is to understand the facilities, equipment, systems or energy-using processes where this energy is being used. This will help to breakdown the data so you can...

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### Understanding ISO 20000-1 as a benefit for Service Management Systems

> ISO 20000-1:2018 is the long-awaited standard to be transitioned into the High-Level Standard (HLS) framework

- Published: 2018-10-18
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/understanding-iso20000-1-as-a-benefit-for-service-management-systems/
- Categories: Blog

ISO 20000-1:2018 is the long-awaited standard to be transitioned into the High-Level Standard (HLS) framework so that companies will now find it easier to integrate standards such as ISO 9001:2015 and ISO 27001:2013 in an effective integrated management system. As an international standard for Service Management, ISO 20000-1:2018 is often an overlooked or unknown standard and companies are not always aware of the benefits it can bring to service improvement and customer satisfaction; especially as an enhancement to quality and information security standards. Companies often have specific departments that provide service support, whether IT, Facilities, or Maintenance, either to internal departments of external customers. This means that certification could be scoped purely to a specific internal department for its internal services, or alternatively to the services being provided to external customers. Often companies struggle to use ISO 9001 to drive continual improvement and customer satisfaction in service management, but it doesn’t naturally lend itself to type of discipline. What makes ISO 20000-1:2018 unique and much more suitable to service management is that it is aligned to the ITIL framework and companies that use this standard will quickly reap the benefits of improved processes; service delivery and customer satisfaction. The benefits of implementing this standard can vary depending upon where the organisation is in its journey of providing services; but it is critical that there is Senior Management support and buy-in to this standard if the benefits are to be felt in the following ways: It will help organisations to plan...

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### What’s the Difference Between the 2011 and 2018 Versions of ISO 50001?

> What’s the difference between the 2011 and 2018 versions of ISO 50001? Find out what has changed in ISO 50001 here.

- Published: 2018-10-08
- Modified: 2024-12-18
- URL: https://blackmoresuk.com/whats-the-difference-between-the-iso-2011-and-2018-versions-of-iso-50001/
- Categories: Blog
- Tags: Energy, Energy management, ISO 50001, iso50001, iso50001:2011, iso50001:2018

What’s the Difference Between the 2011 and 2018 versions of ISO 50001? ISO 50001:2018 is based on Annex SL – the new ISO high level structure (HLS) that brings a common framework to all management systems, i. e. it applies a common language across all standards. This helps to keep consistency, supports alignment of different management system standards, e. g. ISO9001, ISO14001, etc. With the new standard in place, organisations will find it easier to incorporate their energy management system into core business processes and get more involvement from top management. The main change organisations who hold ISO50001:2011 will see are the requirements in clause 4. Clause 4 relates to the context of the organisation and requires organisations to consider their relevant internal and external issues and consider the needs and expectations of interested parties who could be affected by the management system. When establishing the scope and boundaries of certification, it is now made explicit that organisations cannot exclude any energy type at this stage. Clause 5 relates to Leadership. The requirement for a management representative has been removed and requirements for leadership have been enhanced. This helps to ensure that energy is considered by top management and becomes a strategic issue for the organisation. Clause 6 relates to planning. This is undertaken at a strategic and tactical level via determining actions to address risks and opportunities identified and via the undertaking of an energy review which leads to the development of objectives, action plans, Energy performance indicators (EnPI’s)...

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### ISO 50001 – Context of the organisation

> One of the major changes in ISO 50001 is the restructuring of the standard around ISO’s high level structure.

- Published: 2018-10-02
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/iso-50001-context-of-the-organisation/
- Categories: Blog
- Tags: context, context of the organisation, Energy, Energy management, ISO 50001, iso50001

ISO 50001 Energy Management - Understanding the Context of The Organisation One of the major changes in ISO 50001 is the restructuring of the standard around ISO’s high level structure. This helps to align ISO 50001 with the other mainstream standards. However, for those organisations who only have an existing ISO 50001:2011 certification in place or if you are implementing ISO 50001:2018 for the first time then this clause may be causing some confusion. So what does context of the organisation mean. . ? ISO 50001 Energy Management Context of The Organisation The clause is broken down into 4 parts: 4. 1 Understanding the organization and its context 4. 2 Understanding the needs and expectations of interested parties 4. 3 Determining the scope of the energy management system 4. 4 Energy management system If we work through clause 4 from start to finish we will have identified those relevant issues that are affecting us and identified the needs and expectations of our interested parties, including those that are considered legal requirements, defined the scope of certification and identified the EnMS processes and their interactions. So commencing with 4. 1. A review of annex A4 in ISO 50001 provides us with a steer to determining issues. External Issues Examples of external issues can include: issues related to interested parties such as existing national or sector objectives, requirements or standards; restrictions or limitations on energy supply, security and reliability; energy costs or the availability of types of energy; effects of weather; effects...

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### ISO 50001:2018 has been published

> Application of ISO50001 contributes to more efficient use of available energy sources, to enhanced competitiveness.

- Published: 2018-09-25
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/iso-500012018-has-been-published/
- Categories: Blog, News
- Tags: Energy, Energy management, ESOS, ISO 50001, iso50001, Sustainability

ISO 50001:2018 has been published The International Organisation for Standardisation (ISO) has recently published ISO 50001:2018, the revised standard for energy management. ISO 50001:2018 has been revised to follow ISO’s common framework and High Level Structure (HLS) used for management system standards. This change will make it easier to integrate with other management system certifications, such as ISO 9001 and ISO 14001. Those that are already certified to the 2011 version of the standard will have 3 years to transition to the 2018 version. What is the difference between the 2011 and 2018 standards? ISO 50001:2018 is based on Annex SL – the new ISO high level structure (HLS) that brings a common framework to all management systems, i. e. it applies a common language across all standards. This helps to keep consistency, supports alignment of different management system standards, e. g. ISO9001, ISO14001, etc. With the new standard in place, organisations will find it easier to incorporate their energy management system into core business processes and get more involvement from top management. Other changes include:- New clause for understanding the organization and its context (4. 1) New clause for systematic determination of the needs and expectations of interested parties (4. 2) Strengthened emphasis on leadership and top management commitment Addition of Risk and opportunity management Addition of Competence (7. 2) Extended requirements related to communications (7. 4) Additions to Operational planning and control (8. 1) Monitoring, measurement, analysis and evaluation of energy performance and the EnMS (9. 1) Additions...

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### What business benefits are there in implementing ISO 45001?

> ISO 45001:2018 sets the framework for establishing, implementing, and maintaining an occupational health and safety (OH&S) management system

- Published: 2018-09-24
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/what-business-benefits-are-there-in-implementing-iso-45001/
- Categories: Blog
- Tags: health and safety, ISO 45001, iso 45001 benefits, iso45001, OHSAS 18001, ohsas18001, safety, safety benefits, safety business

What business benefits are there in implementing ISO45001 Over 6000* people die each day from work-related accidents or diseases - that’s over 2. 3 million* every year. Additionally, there are some 340 million* occupational accidents, many of these resulting in extended absences from work. Diseases related to work cause the most deaths among workers. Hazardous substances alone are estimated to cause 651,279 deaths a year. The construction industry has a disproportionately high rate of recorded accidents. Younger and older workers are particularly vulnerable. The ageing population in developed countries means that an increasing number of older persons are working and need special consideration. * source: International Labour Organisation With effective and robust processes in place, many organisations can mitigate and / or prevent such incidents. ISO 45001:2018 sets the framework for establishing, implementing, and maintaining an occupational health and safety (OH&S) management system, managing OH&S risks and opportunities. With ISO45001 being based on the high-level structure for all management systems, an organisation can combine systems with other standards e. g. ISO9001 and ISO14001. ISO45001 is designed to prevent work-related injury and ill-health and to provide safe and healthy workplaces. Ultimately, its aim is to promote and protect the physical and mental health of workers, a responsibility held by any organisation. Being an international standard, ISO45001 crosses all boundaries; geographic, political, economic, commercial and social. So, whether large or small, trading locally, nationally or internationally, ISO45001 sets the benchmark. Good safety and health management systems and cultures help organisation to: Prevent...

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### Top Tips for promoting a Health and Safety culture at Work

> Unfortunately, you can’t acquire a health and safety culture at work at the flick of a switch but we can help you with our top tips.

- Published: 2018-09-11
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/top-tips-for-promoting-a-health-and-safety-culture/
- Categories: Blog
- Tags: health, health and safety, health and safety culture, ISO 45001, iso45001, OHSAS 18001, ohsas18001, safety, safety culture

Unfortunately, you can’t acquire a health and safety culture at work at the flick of a switch. A positive safety culture is about having positive values, attitudes, competencies and behaviour from employees and leaders from all levels. It takes commitment and dedication across the entire workforce. What is a health and safety culture at work? And how do you ‘get’ one? The new ISO 45001:2018 now includes the requirement ‘Leadership and Commitment’ (5. 1), which describes the aims to develop, lead and promote a Health and Safety culture that involves all employees on the following: Regular communications concerning health and safety matters – Toolbox talks, intranet and meetings Protecting your workers – do you provide PPE (Personal Protective Equipment) i. e. high visibility jacket Provide a health and safety induction – make employees aware of your company health and safety controls i. e. first aider and fire drills Consider support for mental health issues with healthcare specialists Ensure relevant controls are in place i. e. lone worker and DSE Procedures Establish a health and safety steering group / committee to take the lead and demonstrate commitment. Interested in how ISO 45001 can help you further with your workplace health and safety? We have a free webinar available to watch: An Introduction to ISO 45001. If you would like more information - contact us today!

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### 5 Step Approach to Hazard Identification and Risk Assessment (HIRA)

> Looking for the 5 step approach to hazard identification and risk assessment? Click here to read the steps with our guidance around them.

- Published: 2018-09-04
- Modified: 2025-04-10
- URL: https://blackmoresuk.com/5-step-approach-to-hazard-identification-and-risk-assessment/
- Categories: Blog
- Tags: hazard identification, health and safety, ISO 45001, iso45001, OHSAS 18001, ohsas18001, risk, risk assessment

What is a Risk Assessment? A Hazard Identification and Risk Assessment (HIRA) is simply a careful examination of what, in your line of work, could cause harm to people so that you may weigh up whether you have taken enough precautions or need to do more to prevent harm. The aim is to ensure that no one gets hurt or becomes ill, as accidents and sickness can ruin lives and affects your business if output is lost, machinery is damaged, insurance costs increase or result in going to court. You are legally required to assess the risks present in your workplace. At Blackmores we are ISO consultants, we help our clients with HIRA on a regular basis as part of their ISO conpliance. Some assessments of the relationship between hazard and risk are very precise, based on numerical assignments of values which are calculated from detailed considerations of engineering and other disciplines, other risk assessments may be more task orientated such as Display Screen Equipment (DSE) risk assessments. The important things you need to decide are whether a hazard is significant and whether you have it covered by satisfactory precautions to ensure the risk is minimised. This needs to be checked when you assess the risks. For example, electricity can kill but the risk of it doing so in an office setting is unlikely, provided that ‘live’ components are insulated and metal casings properly earthed. So how should you assess the risks in your workplace? HSE guidance promoted the following:...

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### Contractors and Outsourcing

> There is tighter control and requirements for an organisation to ensure that its outsourced processes are defined and controlled.

- Published: 2018-08-29
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/contractors-and-outsourcing/
- Categories: Blog
- Tags: contractors, contractors and outsourcing, health and safety, ISO 45001, iso45001, OHSAS 18001, ohsas18001, outsourcing, safety

Contractors and Outsourcing There is tighter control and requirements for an organisation to ensure that its outsourced processes are defined and controlled. When outsourced products and/or services supplied are under the control of the organization, supplier and contractor risk must be managed effectively. Organisations cannot contract out the risk. Outsourcing (supply chains) are becoming increasingly complex, without the right balance and awareness, management potentially have substantial risks to the business consisting of legal, financial and reputational risk. Businesses must now look beyond their own immediate health and safety issues and take into account the wider society. By thinking about its contractors and suppliers, the organisation will be able to consider the effect on their neighbours (or other interested parties). Contractors also fall within the scope of ‘workers’; contractors should be fully engaged by organisations to enable development, planning, implementation, performance evaluation and actions for improvement of the OH&S system. Contractor / Outsourced activities can include a multitude of services provided / undertaken on behalf of organisations, such as: Maintenance Construction Facilities Security Cleaning Waste management, etc. As noted, organisations cannot contract out risk, when contracting with external organisations they need to ensure that hazards and associated risks are identified and controlled by both parties. Organisations must define OH&S criteria for the selection of contractors. Some factors to consider include: The ability of the contractor (external organisation) to meet requirements Competency to determine hazards, assess risks and determine controls Effect the outsourced process on the organisation Once engaged with outsourced providers,...

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### Crisis Communications

> Every business should have a plan to guide them in the event of a worst-case scenario moment. Read our tips on how to help avoid a crisis.

- Published: 2018-08-23
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/crisis-communications/
- Categories: Blog
- Tags: business strategy, communications, crisis, crisis comms, Crisis communications, emergency planning

What is your worst case scenario? Is your business prepared? ‘Worst case scenario’ is one of my favourite games to hypothetically play with clients. Ask yourself this; ‘How would you manage in a worst-case scenario situation? ’ Maybe a client or customer complains publicly about your service, or a negative article is written in the press about your business. Do you have the right processes and procedures in place to manage the situation, especially if it went public on social media? This is where having a social media crisis plan in place will help you sleep easier at night, especially when it is joined up to overall business crisis and continuity plans. Depending on the business you operate the worst-case scenarios could be vastly different, a restaurant might have a one-off issue with food poisoning, a manufacturing business a problem with faulty goods. Regardless of the actual event there are ways to mange the situation to prevent a small negative piece of feedback exploding into a full-blown public relations or social medial crisis. Every business should have a plan to guide them in the event of a worst-case scenario moment. Below are some tips about how to help avoid a crisis in the first place and what to do in the event of something escalating. 10 tips for crisis management How will you know when there is an issue? Make sure someone in the business is regularly checking for negative feedback. Have a clear process in place – when an...

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### More emphasis on Risk, rather than Hazard?

> The new requirements and structure of ISO 45001 requires risks to be evaluated and remedied, rather than being hazard control.

- Published: 2018-08-14
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/more-emphasis-on-risk-rather-than-hazard/
- Categories: Blog
- Tags: hazard, health and safety, ISO 45001, iso45001, OHSAS 18001, ohsas18001, risk, risks, safety

ISO 45001, like all management system standards, now advocates the risk-based approach. This can be seen as more proactive, however, in ‘old’ terms this was seen and managed within the ‘preventive’ process. The new requirements and structure of ISO 45001 requires risks to be evaluated and remedied, rather than being hazard control. With the inclusion of identifying OH&S (and other) opportunities, addressing the need to act to enhance or improve the management system comes out of the risk identification, hazard identification and other activities within the organisation. Risk is ‘the effect of uncertainty’, by reducing the effect of uncertainty we will reduce our organisation’s risk exposure. ISO 45001 sets out to do this by requiring organisations to be clear on and understand: What they have to do (legal requirements). What they chose to do (other requirements). How they will do it (planning, support, and operations). It is being done (performance evaluation). How to do it better (Improvement). Risk based thinking starts are the very beginning, when organisations are considering their context, the relevant requirements of their interested parties and the scope that the OH&S management system is to cover. Considerations should be made to both internal and external issues and the potential impact they can have on the systems and processes. When identifying external and internal issues, and needs and expectations of interested parties, there may be a risk source that will require assessment and action as required. As with all risk related areas, planning to address should be proportionate...

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### Top Management and Leadership within ISO 45001

> Top Management and Leadership within ISO 45001, what does this mean / require? And how can I implement in my business?

- Published: 2018-08-06
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/top-management-and-leadership-within-iso-45001/
- Categories: Blog
- Tags: health and safety, ISO 45001, iso45001, leadership, OHSAS 18001, ohsas18001, safety, top management

Top Management and Leadership within ISO 45001, what does this mean / require? ISO 45001 places greater emphasis on management’s ownership and commitment to the organisation’s OH&S, it is central to the standard’s effectiveness and integration. Unlike OHSAS 18001, that delegated responsibility to safety personnel, ISO 45001 requires the incorporation of health and safety in the overall management system of an organisation, driving top management to have a stronger leadership role in the safety and health program. Under ISO 45001 top management are required to demonstrate that they engage in key OH&S management system activities within the organisation. This requirement includes the active development, leading and promoting a culture of safety at work, and protecting workers from reprisals when reporting incidents. Top management will have to demonstrate involvement rather than delegation, and top management should be seen by all workers as being actively involved and demonstrating their commitment. There is a greater focus on top management to ensure that there is consultation and participation of workers (formal and informal) in the development, planning, implementation and continual improvement of the OH&S management system. ISO 45001 and Engagement of Managers   With ISO 45001, the safety culture of the organisation must be supported through the engagement of management with workers and demonstrated through a top-down emphasis. Instead of providing oversight of the program, management a required to be true safety leaders. Protection of workers, as well as performance improvements, are roles of leadership under the new ISO 45001. Elements to Encourage Management...

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### ISO 45001 – Context of the organisation

> With ISO 45001, the organisation must look beyond their own health and safety issues and consider what the society expects from them

- Published: 2018-07-31
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/iso-45001-context-of-the-organisation/
- Categories: Blog
- Tags: health, health and safety, ISO 45001, iso45001, OHSAS 18001, ohsas18001, safety

Context of the organisation, what does this mean? BS ISO 45001 Context of the organization (clause 4), covers the following: Understanding the organization and its context Understanding the needs and expectations of workers and other interested parties Determining the scope of the OH&S management system OH&S management system It within this clause that companies will begin to look, review and assess what they do, where they are in the market place and, particularly in respect of Health and Safety who could be harmed or affected by their activities. Understanding the organization and its context As part of the new common structure, with ISO 45001, the organisation must look beyond their own health and safety issues and consider what the society expects from them, in regard with health and safety issues. Determination of issues that could affect the business can be undertaken in a number of ways and will be different for each business, based on size, complexity, scope of operations, etc. A structured approach can be through methods such as: SWOT (Strengths Weaknesses Opportunities Threats), can be used by organizations to look inward at themselves PESTLE (Political, Economic, Social, Technological, Legal, Environmental), can be used to identify external issues that could affect the organization These methods can also support in the identification of business objectives and improvement areas. Understanding the needs and expectations of workers and other interested parties Here, organizations are to determine those (relevant) interested parties that could affect or be affected by the organization and its OH&S...

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### How is ISO 45001 aligned with other ISO standards?

> ISO 45001:2018 is based on Annex SL: the high-level structure that implements a common framework to all management systems.

- Published: 2018-07-24
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/how-is-iso-45001-aligned-with-other-iso-standards/
- Categories: Blog
- Tags: health and safety, ISO 45001, iso45001, OHSAS 18001, ohsas18001, risk, safety, Transition

How is ISO 45001 aligned with other ISO standards e. g. ISO 9001, ISO 14001, and minor differences? ISO 45001:2018 is based on Annex SL – the high-level structure that implements a common framework to all management systems, i. e. it applies a common language across all standards. This helps to keep consistency, supports alignment of different management system standards, e. g. ISO9001, ISO14001, etc. Organisations can find it easier to incorporate their OH&S management system into core business processes and get more involvement from senior management. The standard(s) are written in such a way that by following clause by clause, a methodical approach is achieved. Structure of BS ISO45001, highlighting minor difference / requirements: Context of the organization You must look beyond your own health and safety issues and consider what society expects from you, regarding health and safety issues. Here we come across the term ‘workers’ identified within interested parties Consider use of Contractors and Suppliers, how work can affect others in surrounding areas e. g. neighbours, public, visitors, etc. Leadership and worker participation Management / Senior Leaders endorsement of the OH&S Policy is no longer enough; they must now lead by example and demonstrate their commitment and engagement in key OH&S management activities. OH&S Policy now requires five specific commitments, including commitment to consultation and participation of workers New / enhanced requirement for Consultation and participation of workers, workers (non-managerial) – must be involved (consultation and participation), supporting improvements in processes, identification of hazards and risks. Planning...

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### An Introduction to ISO 50001:2018

> The ISO 50001 energy management standard specifies requirements for an organisation to establish, implement, maintain & improve (EnMS)

- Published: 2018-07-20
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/an-introduction-to-iso-500012018/
- Categories: Environment, Webinars
- Tags: Energy, Energy management, ISO 50001, iso50001, webinar

What is ISO 50001:2018? The ISO 50001 energy management standard specifies requirements for an organisation to establish, implement, maintain and improve an Energy Management System (EnMS), enabling the organisation to take a systematic approach to achieving continual improvement of energy performance. ISO 50001 is an ideal tool for helping your organisation to establish the systems and processes necessary for achieving improved energy efficiency, financial savings and reductions in greenhouse gas emissions, through systematic management of energy. This webinar was held on the 8th October 2018 and covers the following:- What is ISO 50001:2018? What’s the difference between the 2011 and 2018 standards? What are the benefits of ISO 50001:2018? How Blackmores can help you to achieve ISO 50001 certification Do you need assistance with ISO 50001? We'd be happy to help, simply contact us on: enquiries@blackmoresuk. com

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### Consultation and Participation – What’s the difference with ISO45001?

> Consultation and Participation should be effective and proportionate to the organisation, not everyone is required to be involved.

- Published: 2018-07-16
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/consultation-and-participation-whats-the-difference-with-iso45001/
- Categories: Blog
- Tags: consultation, H&S, health and safety, ISO 45001, iso45001, OHSAS 18001, Participation

Consultation and Participation was imbedded within OHSAS18001, what’s the difference with ISO45001? Consultation and Participation of workers (ISO45001, Clause 5. 4), is significantly enhanced from the requirement within OHSAS18001, where this was limited to hazard identification and consultation on changes. ISO 45001 expects occupational health and safety aspects to be fully embodied within the organisation structure, including a greater degree of employee participation in the risk identification, hazard control and development of systems. All workers should be aware of their responsibilities, and work together to meet the organisation’s health and safety goals. Everyone, including leadership, is responsible for safety. What does Consultation and Participation imply? Consultation implies two-way communication, so workers (or their representatives when appropriate) can provide feedback to be considered by the organisation before taking a decision. Participation implies the contribution of workers (or their representatives), including non-managerial workers, to decision-making related to OH&S performance and to proposed changes. What does the term worker mean? In the context of ISO 45001, ‘The Worker’ is defined as the person working under the control of the organisation, this is at all levels and includes contractors. To facilitate the process of consultation and participation, the organisation must provide the required mechanisms, simply identified as: Time, training and resources Removal of obstacles or barriers, e. g. language, literacy or fear of reprisals The provision of training to workers at no cost and during normal working hours could remove barriers to their participation. Consultation and Participation of Workers in the OH&S Management System...

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### What are the next steps for migrating to ISO 45001:2018?

> The long-awaited ISO 45001:2018 standard is here. If your organisation is already certified, you may be considering what the next steps are.

- Published: 2018-07-09
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/what-are-the-next-steps-for-migrating-to-iso-450012018/
- Categories: Blog
- Tags: health and safety, ISO 45001, OHSAS 18001, risk, safety, standard, Transition

Already certified to OHSAS 18001, what are the next steps for migrating to ISO 45001:2018? So the long-awaited ISO 45001:2018 standard is finally here. If your organisation is already certified to the Health and Safety Standard, OHSAS 18001, you may be considering what the next steps are. The good news is that if you’re already certified to ISO 9001:2015 or ISO 14001:2015 you are already half way there to migrating to ISO 45001:2018. Why? Because ISO 45001 is based on the new High Level Structure (Annex SL). These are the foundations which all new ISO standards in are generally based upon. This means that the new elements such as Context of the organisation (understanding your businesses internal and external issues), Leadership and Interested partied are also featured in ISO 45001:2018. Fundamentally, this approach lends itself well to a risk-based standard such as ISO 45001:2015. In terms if next steps, I’d recommend... Developing a migration plan to coincide with a forthcoming OHSAS 18001 surveillance visit. This will mean you will not necessarily need to pay for an additional visit from your certification body. Ideally, you will need to allow a minimum of 6 months for the migration, although business with multiple sites or greater employee numbers (in excess of 100) should allow 12 months. Conduct a Gap Analysis to establish how you are currently complying with ISO 45001, and understand the gaps, so that an action plan can be produced. This can be done internally, or if outsourcing, Blackmores would allow...

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### Why change from OHSAS 18001 to ISO 45001?

> OHSAS 18001 has been around for 20 years, and it has taken almost that long for countries around the world to agree on what ‘Best Practice’.

- Published: 2018-07-03
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/why-change-from-ohsas-18001-to-iso-45001/
- Categories: Blog
- Tags: health and safety, ISO 45001, iso45001, OHSAS 18001, risk

So why change from OHSAS 18001 to ISO 45001? Inevitably, there is risk in the workplace, regardless of the industry, whether we like it or not. However how businesses mitigate risk, can make the all the difference when it comes to protecting the health, safety and well-being of employees. OHSAS 18001 has been around for 20 years, and it has taken almost that long for countries around the world to agree on what ‘Best Practice’ is when it comes to managing health and safety in the workplace. The long-awaited standard, includes contribution from 70 participating national bodies, and covers all the requirements of a Health and Safety Management System. Why is this is this standard so important then? Well you only need to look at national (UK) and international Health and Safety work related injury statistics to demonstrate that an international standard to support global improvement in health and safety preventing work-related injuries and deaths is long overdue. Here are some of the facts:- Every 15 seconds, 150 workers have an accident – that’s 317 million accidents a year. Over 6000* people die each day from work-related accidents or diseases – that’s over 2. 3 million* every year. Additionally, there are some 340 million* occupational accidents, many of these resulting in extended absences from work. (source*: International Labour Organisation) Needless to say, business in the UK and overseas have still got a long way in terms of health and safety. Contact Blackmores today to learn more about ISO 45001

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### What is ISO 45001?

> ISO 45001 is an International Standard that specifies requirements for an occupational health and safety management system.

- Published: 2018-06-13
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/what-is-iso-45001/
- Categories: Blog
- Tags: 18001, health and safety, ISO 45001, ISO migration, ISO transition, iso45001, OHSAS 18001, Transition

What is ISO 45001? ISO 45001 is an International Standard that specifies requirements for an occupational health and safety (OH&S) management system, with guidance for its use, to enable an organisation to proactively improve its OH&S performance in preventing injury and ill-health. Who can implement/use ISO 45001? ISO 45001 is intended to be applicable to any organisation regardless of its size, type and nature. All of its requirements are intended to be integrated into an organisation’s own management processes. We have certification to OHSAS18001, what will happen to this? OHSAS 18001 will be withdrawn on publication of ISO 45001 and organisations currently certified to OHSAS 18001 will have a three-year period to migrate to ISO 45001. How soon or how long do I have to migrate to ISO 45001? Following publication of ISO 45001, certification will be available to the new standard. All organisations certified to OHSAS 18001 will be able to migrate to ISO 45001, and migration from the old to the new will be available until 3 years from the day of publication of ISO 45001. If you would like more help understanding ISO 45001 - then contact us today!

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### 10 Steps to GDPR Compliance

> 10 Steps to GDPR Compliance brought to you by Blackmores ISO Consultants. We can help you become GDPR compliant for you and your clients.

- Published: 2018-06-05
- Modified: 2025-01-31
- URL: https://blackmoresuk.com/10-steps-to-gdpr-compliance/
- Categories: Blog, News
- Tags: 10 steps, data, data protection, data security, GDPR, general data protection regulations

Step 1 - Conduct a Privacy Impact Assessment (PIA) Why? Enables you to identify all the processes/activities that involve personal data and demonstrates to the ICO that you have carefully considered personal data within your business.  How? Complete a PIA for each information stream in your business, we have a host of template documents to help you and your business comply, contact us for further information. Step 2 – Data Protection Policy Statement Why? This policy is your commitment/statement of intent as an organization to Data protection How? If you don't have a DPS you will need one, then you need to consider if it needs to be publicly available or internal only. You should send it to new and prospective clients and share with suppliers. Step 3 - Data Retention Policy & Data Retention Schedule Purpose: Data Retention Policy - This is required to support the creation, retrieval, proper storage and preservation of essential personal data records, and to enable identification and destruction of information where there is no continuing business, legal or historical significance. Schedule – This schedule defines the different types of records typically found in businesses. It may not capture all the personal data/records that you may have in your company. Where any are missing, you need to add these to the ‘Other’ tab within the document. The schedule defines any legal retention requirements/ guidance on best practice from the ICO. Action: Make the Policy and schedule available to staff. Step 4 - Privacy Policy Template...

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### An Introduction to ISO 45001

> What is ISO 45001? Looking at the requirements designed for improving workplace safety, with the aim of reducing injury & illness.

- Published: 2018-06-04
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/an-introduction-to-iso-45001/
- Categories: Risk, Webinars
- Tags: ISO 45001, iso45001, iso45001 webinar, OHSAS 18001, webinar

What is ISO 45001:2018? Occupational health and safety in the workplace is always a major concern for all organisations. Having an occupational health and safety management system will help you to protect your most important asset; your people. ISO 45001 provides a robust set of requirements designed for improving workplace safety in organisations and supply chains, with the aim of reducing workplace injury and illness. ISO 45001 replaces BS OHSAS 18001, the former British standard for workplace health and safety. If you are already certified to OHSAS 18001, you will have three years to migrate to the new standard. This webinar was held on the 27th June and covers the following:- What is ISO 45001:2018? What’s the difference between ISO 45001 and OHSAS 18001? SWOT and PESTLE What are the success factors of ISO 45001? How Blackmores can help you to achieve ISO 45001 certification For more information about how we can help you with ISO 45001, please contact us: enquiries@blackmoresuk. com

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### BS 10012 vs GDPR

> The General Data Protection Regulations (GDPR) are the requirements for data protection across the EU, laid down in law.

- Published: 2018-05-09
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/bs-10012-vs-gdpr/
- Categories: Blog
- Tags: bs 10012, BS10012, GDPR, General, general data protection regulations

What’s the difference between BS 10012 and GDPR? The General Data Protection Regulations (GDPR) are the requirements for data protection across the EU, laid down in law; therefore, every organisation that controls or processes personal data is legally obliged to comply with the requirements and must be able to demonstrate the application of data protection principles. BS 10012:2017 is a Standard – a framework – to assist organisations in meeting the legal obligations laid out in the GDPR Articles and Recitals. Not only does BS10012:2017 address all the operational requirements of GDPR within Clauses 5 - 8, it also addresses how businesses can ensure they align their data protection responsibilities within the overall strategy of the business through context, leadership and continual improvement. But more importantly, it ensures ongoing compliance to GDPR. Can I implement BS 10012 instead of GDPR Yes. BS 10012 incorporates all the requirements of GDPR, but the key benefit is that it drives ongoing review and improvement of controls implemented to manage these requirements – now and thereafter. Neither GDPR nor BS10012 alignment happens without input or effort. Both require action and top level commitment from a business. There is no ‘off the shelf’ magic answer as every business is different, with its own processes, people, clients and suppliers – all of which generate personal data that needs to be effectively managed within a business. If you need any more information on this topic - contact Blackmores today!

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### May 25th 2018 – GDPR becomes law

> GDPR becomes law on May 25th 2018. Therefore compliance to the requirements becomes a legal implication for your business on this date.

- Published: 2018-05-02
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/may-25th-2018-gdpr-becomes-law/
- Categories: Blog
- Tags: data protection, data security, GDPR, general data protection regulations

May 25th 2018 – GDPR becomes law This is the date the ICO has set for all organisations to align with GDPR. Are there any legal implications for my business? GDPR becomes law on May 25th 2018. Therefore compliance to the requirements becomes a legal implication for your business on this date. Steve wood, the Information Commissioner’s Office Head of International Strategy & Intelligence has quashed any suggestions of a soft start to GDPR. He stated "You will not hear talk of grace periods from people at the ICO. That’s not part of our regulatory strategy. ” He explained the ICO intend to focus on risk and will be happy to work with organisations if there are any areas that seem unclear but there will be no grace period. What happens if my company does not comply? Under the GDPR there are tiers of fines that can be imposed depending on the severity of breach. The worst case scenario for fines are 4% of global turnover or £20M – whichever is greatest. Not only are fines imposed, but the ICO ‘name and shame’ businesses that are in breach. This is not a new development – this is also the case under the DPA. More information can be found HERE. Need help understanding GDPR - contact Blackmores today!

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### Forthcoming Event – GDPR and Cyber Essentials For Your Business

> Node IT Solutions and Blackmores, are repeating their sell-out GDPR and Cyber Essentials Business Briefing.

- Published: 2018-05-01
- Modified: 2025-04-29
- URL: https://blackmoresuk.com/forthcoming-event-gdpr-and-cyber-essentials-for-your-business/
- Categories: Blog, News
- Tags: Event, GDPR, gdpr event, general data protection regulations, node IT

Node IT Solutions and Blackmores, specialists in Quality, Risk & Environmental Management, are repeating their sell-out GDPR & Cyber Essentials Business Briefing. Join us on the 22nd May for this FREE Business Briefing, the link to register can be found below. The General Data Protection Regulations (GDPR) will come in to force on 25th May 2018. If your business controls or processes any personal information – e. g. employee and/or customer data – you will need to comply. Failure to do so could cost you dearly, resulting in heavy fines and serious damage to the reputation of your business. Central to GDPR compliance is making sure that the personal data your business deals with is controlled and processed securely. Businesses of all sizes are increasingly under threat from cyber attacks. If you have not put the appropriate technical measures in place to protect personal data, your business will be liable should you suffer a data breach. Cyber Essentials is the UK Government Cyber Security standard for all businesses and organisations. Meeting the standard demonstrates that your business is taking all reasonable steps to protect the data you hold, and that you take cyber security seriously. Feedback from the first event was overwhelmingly positive: "The Business Briefing was informative, clear and easy to follow and has given me some invaluable insight into GDPR and Cyber Security. After attending the meeting I now feel really positive and am looking forward to putting everything I learned into place for my business. " Agenda:...

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### What is BS 10012?

> BS 10012 is the British standard for Personal Information Management, and provides a framework for maintaining and improving compliance.

- Published: 2018-04-24
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/what-is-bs-10012/
- Categories: Blog
- Tags: bs 10012, BS10012, data management, GDPR, personal information management

The Basics of BS 10012 BS 10012 is the British standard for Personal Information Management, and provides a framework for maintaining and improving compliance with data protection requirements and good practice. It covers topics such as privacy impact assessment, risk assessments, data retention and disposal, privacy by design and employee awareness training; helping you to put policies and procedures in place to effectively manage the personal information of individuals. Alignment with BS 10012 BS 10012:2017 provides the framework to implement a personal information management system around the principles of Data Protection (GDPR): Principle (a) Lawfully, fairly and transparently processed (Clause 8. 2. 6); Principle (b) Obtained only for specific legitimate purposes Clause 8. 2. 7); Principle (c) Adequate, relevant, limited in line with data limitation principles (Clause 8. 2. 8); Principle (d) Accurate and up to date, with every effort to erase or rectify without delay (Clause 8. 2. 9); Principle (e) Stored in a form that permits identification no longer than necessary (Clause 8. 2. 10); Principle (f) Ensure appropriate security, integrity and confidentiality of personal information using technological and organisational measures (Clause 8. 2. 11). General Accountability for the above I already have an ISO certification, can I integrate BS 10012? BS 10012:2017 follows the ‘Plan-Do-Check-Act’ continuous improvement model and is aligned to ISO Annex SL, adopted by all key management system standards, enabling organisations to integrate their PIMS with other standards, notably ISO/IEC 27001:2013. It is also a standard which organisations can now certify against. Who needs...

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### Can you implement BS 10012 instead of GDPR?

> BS 10012 incorporates all the requirements of GDPR, but the key benefit is that it drives ongoing review and improvement.

- Published: 2018-03-28
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/can-implement-bs-10012-instead-gdpr/
- Categories: Blog
- Tags: bs 10012, BS10012, data protection, data regulations, data retention, GDPR

Can I implement BS 10012 instead of GDPR Yes. BS 10012 incorporates all the requirements of GDPR, but the key benefit is that it drives ongoing review and improvement of controls implemented to manage these requirements – now and thereafter. Neither GDPR or BS 10012 alignment happens without input or effort. Both require action and top level commitment from a business. There is no ‘off the shelf’ magic answer as every business is different, with its own processes, people, clients and suppliers – all of which generate personal data that needs to be effectively managed within a business. How much work is involved in implementing BS10012 Neither GDPR or BS 10012 alignment happens without input or effort. Both require action and top level commitment from a business. There is no ‘off the shelf’ magic answer as every business is different, with its own processes, people, clients and suppliers – all of which generate personal data that needs to be effectively managed within a business. Gone are the days when a simple communicated Data Protection policy and registration with the Information Commissioner would suffice for Data Protection compliance. One of the biggest changes is the ‘accountability’ principle underpinning the six other principles. You now need to be able to prove you have applied all the principles within your business. Over and above just the basic principles, you should be striving to: Demonstrate that you understand what personal data you control or process, Identify the legal basis for processing Demonstrate the steps...

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### Data subject consent

> What is data subject consent? This is clearly defined by GDPR, what the data subjects wishes are in processing their data.

- Published: 2018-03-26
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/data-subject-consent/
- Categories: Blog
- Tags: data, data consent, data protection, data subject, GDPR, Information security

What is data subject consent? This is clearly defined by GDPR, what the data subjects wishes are in processing their data. What is a freedom of information request? Under the GDPR, individuals will have the right to obtain: confirmation that their data is being processed; access to their personal data; and other supplementary information – this largely corresponds to the information that should be provided in a privacy notice You must provide a copy of the information free of charge. However, you can charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive, particularly if it is repetitive. You may also charge a reasonable fee to comply with requests for further copies of the same information. This does not mean that you can charge for all subsequent access requests. In order to provide the information you must verify the identity of the person making the request, using “reasonable means”. If the request is made electronically, you should provide the information in a commonly used electronic format. If you would like to learn more about GDPR - contact us today!

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### Why should I be certified to BS 10012 instead of basic GDPR?

> BS 10012 incorporates all the requirements of GDPR, but the key benefit is that it drives ongoing review and improvement.

- Published: 2018-03-20
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/certified-bs-10012-instead-basic-gdpr/
- Categories: Blog
- Tags: bs 10012, BS10012, data protection, GDPR, gdpr vs bs 10012

Can I implement BS 10012 instead of GDPR Yes. BS 10012 incorporates all the requirements of GDPR, but the key benefit is that it drives ongoing review and improvement of controls implemented to manage these requirements – now and thereafter. Neither GDPR or BS 10012 alignment happens without input or effort. Both require action and top level commitment from a business. There is no ‘off the shelf’ magic answer as every business is different, with its own processes, people, clients and suppliers – all of which generate personal data that needs to be effectively managed within a business. How will BS 10012 add value to my business? By implementing and certifying your business against BS 10012:2017, you will be able to demonstrate some clear advantages over your competitors: Commitment to protecting client and stakeholder personal data – independently assessed by a 3rd party certification body Identify risks to personal information and implement controls to mitigate them – reducing risk for both your organisation, and any clients whose personal data you may process Utilise a management system to actively demonstrate compliance with both the GDPR and the revised UK Data Protection Act Continually improve your management of personal data against recognised best practice and improved controls Proactively protect your reputation – both in the market and to your interested parties Achieve competitive advantage when tendering for new business Running a successful business is all about reducing risk wherever possible (BS 10012 is a risk-based standard) and seeking opportunities to improve on...

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### Will ISO 27001 make me GDPR compliant?

> If you rely on just having ISO 27001 for GDPR compliance you run the risk of not being in full alignment with all the principles

- Published: 2018-03-12
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/will-iso-27001-make-gdpr-compliant/
- Categories: Blog
- Tags: best practise, bs 10012, BS10012, data protection, data security, GDPR, general data protection regulations, ISO 27001, iso27001, legal compliance

Will ISO 27001 make me GDPR compliant? ISO27001 v BS 10012 On its own No – this is a myth. Information security is just one of Six principles of BS10012 and GDPR “f) processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures. ” Whilst a very important principle, if you rely on just having ISO 27001 for GDPR compliance you run the risk of not being in full alignment with all the principles (and related articles and recitals). Who needs to be involved in BS 10012? Do all my staff need to be involved in BS 10012 Successful implementation is a team effort. It starts with the top – Senior Management need to be fully onboard and committed to achieving data protection best practice. If this is secured, then everything else will flow from there. In order to effectively identify all the personal data within your organisation you need to involve all areas of the business. All too often businesses are concerned with just the data they may process for their clients – normally because they’re being questioned about data protection by their clients! Or on the flip side, businesses are overly concerned with staff or finance data – excluding all the other client related personal data they may be controlling in the business. With BS10012 – all personal data is captured and recorded to ensure that...

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### Upcoming Event – GDPR & Cyber Essentials For Business

> The General Data Protection Regulations (GDPR) will come in to force on 25th May 2018. Discover how Blackmores can help your business.

- Published: 2018-03-06
- Modified: 2025-04-29
- URL: https://blackmoresuk.com/gdpr-cyber-essentials-business/
- Categories: Blog, News
- Tags: cyber essentials, data protection, Event, GDPR, node IT

Are you ready for GDPR? Is your business data secure from cyber threats? The General Data Protection Regulations (GDPR) will come in to force on 25th May 2018. If your business controls or processes any personal information – e. g. employee and/or customer data – you will need to comply. Failure to do so could cost you dearly, resulting in heavy fines and serious damage to the reputation of your business. Central to GDPR compliance is making sure that the personal data your business deals with is controlled and processed securely. Businesses of all sizes are increasingly under threat from cyber attacks. If you have not put the appropriate technical measures in place to protect personal data, your business will be liable should you suffer a data breach. Cyber Essentials is the UK Government Cyber Security standard for all businesses and organisations. Meeting the standard demonstrates that your business is taking all reasonable steps to protect the data you hold, and that you take cyber security seriously. Node IT Solutions are holding this business briefing on GDPR and Cyber Essentials in partnership with Blackmores, specialists in Quality, Risk & Environmental Management. Mel Blackmore will be talking about GDPR and how businesses can prepare. Leigh Wood from Node IT will be taking you through the government Cyber Essentials standards and what businesses need do to qualify and pass the assessment. 9:00-9:30 Arrival: tea, coffee & refreshments 9:20-9:30 Introduction 9:30-10:10 Mel Blackmore, Blackmores GDPR compliance and the steps you need to take...

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### Implementing BS 10012: Where do I start?

> At Blackmores, we are ISO consultants who can help with any standard including implementing BS 10012 for your organisation.

- Published: 2018-03-05
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/start-bs-10012/
- Categories: Blog
- Tags: BS10012, data protection, GDPR, personal information management

How to go about implementing BS 10012? At Blackmores, we are ISO consultants who can help with any standard including implementing BS 10012 for your organisation. The best way to go about gaining any ISO standard is to work with a consultant. We have a proven technique and procedures to work with any organisation. When you choose to partner with Blackmores, you also gain access to our online training portal with various training resources for you and your team. Implementing BS 10012 The first step to Implementing BS 10012 would be to carry out a Gap Analysis to identify where the gaps are in your Personal Information Management. Evaluate the results and formulate a plan to put the correct policies and procedures in place to be compliant. This evaluation will also highlight any potential existing risks with your personal information management, which can then be addressed as you create your management system. Unless you are familiar with BS 10012 requirements, we suggest seeking out guidance or support with the process of establishing a management system. Blackmores also offer assistance with BS 10012, so feel free to Contact Us for more information.

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### uComply recommended for ISO 9001:2015 certification

> Blackmores would like to congratulate uComply, for being recommended for certification to ISO9001:2015 by ISOQAR.

- Published: 2018-03-01
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/ucomply-recommended-iso-90012015-certification/
- Categories: Blog, News
- Tags: alcumus, certification, ISOQAR, recommended certification, ucomply

Blackmores congratulates uComply, being recommended for certification to ISO9001:2015 by ISOQAR with no non-conformities or opportunities for improvement. This in addition to the achievement of ISO 27001 in November. Both standards being internationally recognised helping the company to manage and protect the confidentiality, integrity and availability of both customer and company information; complimented by a business ethos of customer focus and continual improvement supported by the commitment of top management to maintain effective systems that ensure customers receive consistent, good quality services and products. If you would like to learn more about what Blackmores can offer your business - contact us today!

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### New Website Now LIVE

- Published: 2018-02-28
- Modified: 2023-06-16
- URL: https://blackmoresuk.com/new-website-now-live/
- Categories: Blog

A big thanks to Outlines Design for putting together our new website.

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### GDPR and Historical data

- Published: 2018-02-22
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/gdpr-historical-data/
- Categories: Blog
- Tags: data protection, GDPR, general data protection reglations

Do I have to delete all historical data? No - If there is a legal basis to retain and use this data, then the GDPR should not prevent you from using this, or require you to delete this data. However, under GDPR you are required to identify the legal basis in line with the overarching principles. You should review your data retention policies and ensure that you are not keeping historical data unnecessarily. What if I want to keep personal data I have previously collected? The requirement to keep data retention to a minimum is not a new concept. The DPA has always mandated that only necessary data should be collected and only used for as long as required. The same principle applies with the GDPR. If there is a legal basis to retain and use this data, then the GDPR should not prevent you from using this. However, under GDPR you are required to identify the legal basis in line with the overarching principles.

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### ONI recommended for BS 10012 certification by ISOQAR

- Published: 2018-02-21
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/oni-recommended-bs-10012-certification-isoqar/
- Categories: Blog, News
- Tags: BS 100012, data protection, GDPR, ISOQAR, ONI, personal information management

ONI successfully recommended for BS 10012 certification Leading the way in GDPR compliance, Blackmores are delighted to announce that ONI Plc have been recommended for certification to the updated British Standard for Personal Information BS 10012:2017 with Certification body Alcumus ISOQAR. The standard was updated in 2017 to provide a framework to support organisations to align their Personal Data Protection Policies and procedures with the GDPR requirements coming into force on the 25th May 2018. Supporting ONI Plc to integrate their robust information security (ISO 27001) controls with BS 10012 to demonstrate commitment to GDPR, we are delighted that ONI Plc are the first to be recommended for certification.

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### Aligning with GDPR

> Aligning with GDPR assures your clients that you understand data protection & have the controls to keep their information safe.

- Published: 2018-02-15
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/aligning-with-gdpr/
- Categories: Blog
- Tags: Align GDPR, data protection, data protection regulations, GDPR

Aligning with GDPR assures your clients that you understand data protection & have the controls to keep their information safe. GDPR takes into consideration the rights of the data subjects, security threats and new technology. What difference will it make to the customers? Ultimately, the customers will be assured that you are aligning to the GDPR Data Protection Principles, that you understand data protection risks relative to your activities and are applying proportionate controls to ensure that you keep their personal data protected within your business. Data Protection is not a new concept, however the changes with GDPR have recognised the rights of data subjects, recognized information security threats and the fact that new technologies have expanded the availability of personal data. If you would like to learn more about Blackmores and what they can offer - contact us now!

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### An Introduction to BS 10012

> BS 10012 provides a framework for maintaining and improving compliance with data protection requirements and good practice.

- Published: 2018-02-15
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/introduction-bs-10012/
- Categories: Risk, Webinars
- Tags: bs 10012, BS10012, data management, GDPR, personal information, personal information management

What is BS 10012? Any organisation that processes personal information should ensure that it protects the privacy of the people it affects. BS 10012 provides a framework for maintaining and improving compliance with data protection requirements and good practice. This webinar washeld on the 16th March at 12pm-12:45pm. This webinar will covers the following:- What is BS10012:2017? What’s the difference between BS10012 and GDPR? How will BS10012 add value to my business? What is the best approach to implementing BS10012? Who needs to be involved? Is BS10012 certification recognised? How Blackmores can help you to achieve BS10012 certification If you would like to learn more about what Blackmores has to offer - contact us today!

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### How is GDPR different from the Data Protection Act?

> Is there a difference between GDPR and the Data Protection Act (DPA) - In short yes, there are a number differences you must align to.

- Published: 2017-12-07
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/gdpr-different-data-protection-act/
- Categories: Blog
- Tags: data protection act, GDPR, gdpr support, GDPR vs data protection act

Is there a difference between GDPR and the Data Protection Act (DPA) - In short yes, there are a number differences you must align to. How is GDPR different from the Data Protection Act? The overall principles of data protection have not changed greatly, however there are a number of differences to include the following: You can no longer charge for 'subject access requests' and they have to be provided within 30 days There is now a mandatory requirement to appoint a Data Protection Officer (DPO) depending on complexity/sensitivity of personal data activities The definition of 'Personal Data' has been expanded to include online identifiers, location data, and genetic data Notification of breaches is now mandatory (and within a 72 hour timeframe) for breaches that adversely impact a data subject The regulations now have responsibilities for both data controllers and data processors There is now a right to claim compensation for 'non material damage' i. e. where there has been no financial loss Parental consent is now required for individuals under 16 Data consent now has to be 'clear, affirmative action with the ability to be withdrawn at a later date' The maximum penalties for breaches has risen to 4% of global turnover or £20M (whichever is greatest) If you would like more information about GDPR, contact Blackmores today!

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### Sharing Customer Data

> If you share customer data, ensure that you comply with the data protection principles. There are 7 data protection principles.

- Published: 2017-12-05
- Modified: 2024-09-05
- URL: https://blackmoresuk.com/sharing-customer-data/
- Categories: Blog
- Tags: data protection, data protection pinciples, GDPR, gdpr support, sharing data

If you share customer data, ensure that you comply with the data protection principles. There are 7 data protection principles that ensure confidentiality, integrity and security of data. We don’t share the customer data we collect? Regardless of if you share the customer data you collect, the GDPR still applies. There are several Data Protection principles that need to be upheld, to include ensuring confidentiality, integrity and security of data. The principles are defined below: Principle (a) Lawfully, fairly and transparently processed; Principle (b) Obtained only for specific legitimate purposes; Principle (c) Adequate, relevant, limited in line with data limitation principles; Principle (d) Accurate and up to date, with every effort to erase or rectify without delay; Principle (e) Stored in a form that permits identification no longer than necessary; Principle (f) Ensure appropriate security, integrity and confidentiality of personal information using technological and organizational measures; and General Accountability for the above If you would like to learn more about GDPR and how you can be compliant, contact Blackmores today!

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### How long can you keep data for under GDPR?

> There are numerous legislative Acts and Regulations that mandate statutory retention periods for documents.

- Published: 2017-12-04
- Modified: 2025-06-12
- URL: https://blackmoresuk.com/long-can-keep-data-gdpr/
- Categories: Blog
- Tags: data retention, GDPR, gdpr support

There are numerous legislative Acts and Regulations that mandate statutory retention periods for documents such as financial records or HR or Health and Safety records. In addition to these, business should be stipulating their own retention periods for the data and records they keep (to include those that contain personal data). There is no single answer to this question, but it is an area that needs to be addressed by businesses as part of adhering to the principle “Stored in a form that permits identification no longer than necessary” Once defined, the retention policies need to be adhered to! If you would like to learn more about what Blackmores offers, contact us today!

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### What the ‘rights’ are under GDPR

- Published: 2017-11-24
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/what-the-rights-are-under-gdpr/
- Categories: Blog
- Tags: data rights, GDPR, gdpr rights, gdpr support

What rights do customers and staff have? All data subjects have ‘rights’ under GDPR, to include staff and clients. The GDPR provides the following rights for individuals: The right to be informed. The right of access. The right to rectification. The right to erasure. The right to restrict processing. The right to data portability. The right to object. Rights in relation to automated decision making and profiling Data subject consent? This is clearly defined by GDPR, what the data subjects wishes are in processing their data. What is a freedom of information request? Under the GDPR, individuals will have the right to obtain: confirmation that their data is being processed; access to their personal data; and other supplementary information – this largely corresponds to the information that should be provided in a privacy notice You must provide a copy of the information free of charge. However, you can charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive, particularly if it is repetitive. You may also charge a reasonable fee to comply with requests for further copies of the same information. This does not mean that you can charge for all subsequent access requests. In order to provide the information you must verify the identity of the person making the request, using “reasonable means”. If the request is made electronically, you should provide the information in a commonly used electronic format. If you would like to learn more about what Blackmores can provide you, contact us today!

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### How regularly do I need to review my procedures?

> How regularly do I need to review my procedures? This is a question we are constantly being asked by our clients.

- Published: 2017-11-23
- Modified: 2025-01-31
- URL: https://blackmoresuk.com/regularly-need-review-procedures/
- Categories: Blog
- Tags: data protection, GDPR, gdpr procedures, review procedures

Reviewing your procedures – as your business will constantly evolve your GDPR procedure should align with the growth. How regularly do I need to review my procedures? Business are constantly evolving – through the development of new services, the use of new technology and growth within their industry. This means that controls implemented for GDPR (both logical and physical) may no longer be sufficient or relevant in 1 – 2 years time. As with any other applicable legislation or risk based activity, it is best practice to perform a ‘health check’ every year to ensure that you remain in alignment with the requirements of GDPR. This should include a review of awareness within your organisation. If you would like to learn more about what Blackmore has to offer, contact us today!

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### Are there any legal implications for my business?

> GDPR becomes law on May 25th 2018. Therefore compliance to the requirements becomes a legal implication for your business on this date.

- Published: 2017-11-22
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/legal-implications-business/
- Categories: Blog
- Tags: data protection, GDPR, general data protection regulations, legal requirement

GDPR becomes law on May 25th 2018. Therefore compliance to the requirements becomes a legal implication for your business on this date. Steve wood, the Information Commissioner’s Office Head of International Strategy & Intelligence has quashed any suggestions of a soft start to GDPR. He stated "You will not hear talk of grace periods from people at the ICO. That’s not part of our regulatory strategy. ” He explained the ICO intend to focus on risk and will be happy to work with organisations if there are any areas that seem unclear but there will be no grace period. If you would like to learn more about what Blackmores has to offer, contact us now!

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### Premier Physical Healthcare Retain ISO 27001

- Published: 2017-11-13
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/premier-physical-healthcare-achieve-iso-27001/
- Categories: Blog, News
- Tags: certification, Information security, information security management, ISO 27001, Premier Physical Healthcare

Premier Physical Healthcare is a subsidiary of Totally PLC and a leading provider of a wide range of healthcare services which include physiotherapy, podiatry and mobility assessments Blackmores congratulate Premier Physical Healthcare’s retained certification at their first Continuing Assessment visit to ISO27001:2013 Information Security with no non-conformities. Internationally recognized ISO/IEC 27001 is an excellent framework which helps organizations manage and protect their information assets so that they remain secure in confidentiality, integrity and availability. It helps you to continually review and refine the way you do this, not only for today, but also for the future. That’s how ISO/IEC 27001 protects your business, your reputation and adds value. Certification body: BSI

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### GDPR and Customers

- Published: 2017-11-02
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/gdpr-and-customers/
- Categories: Blog
- Tags: data protection, GDPR, gdpr outside the UK

My customers are not in the UK, does GDPR still apply? Even if your customers are not in the UK, it is likely that you still employ staff, and hold HR information on these staff in the UK. Therefore the requirements of GDPR will still apply to you. What difference will it make to the customers? Ultimately, the customers will be assured that you are aligning to the GDPR Data Protection Principles, that you understand data protection risks relative to your activities and are applying proportionate controls to ensure that you keep their personal data protected within your business. Data Protection is not a new concept, however the changes with GDPR have recognised the rights of data subjects, recognised information security threats and the fact that new technologies have expanded the availability of personal data If you would like to learn more about GDPR, contact Blackmores today!

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### Why do all my employees need to know about GDPR?

> It is VITAL that all staff are made aware of GDPR and their responsibilities for Data Protection within your organisation.

- Published: 2017-10-18
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/employees-need-know-gdpr/
- Categories: Blog
- Tags: data protection, employees and gdpr, GDPR, general data protection regulations

It is VITAL that all staff are made aware of GDPR and their responsibilities for Data Protection within your organisation. Even with the most stringent automated controls in place, ‘people’ will always be your weakest link (and greatest risk) in terms of data protection. Therefore you need to ensure you are planning your GDPR awareness campaign now to ensure that your staff understand: the requirements of GDPR, What your expectations are as an employer and What controls and processes are in place that must be adhered to How to recognise and report a data breach Who to speak to regarding Data Protection

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### Why is GDPR being put in place?

- Published: 2017-10-17
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/gdpr-put-place/
- Categories: Blog
- Tags: data protection, GDPR, general data protection regulations

The introduction of GDPR is an evolution of the existing UK data protection law (rather than a revolution). One of the key drivers for data protection change is the importance and continuing evolution of the digital economy in the UK and around the world. The digital economy is primarily built upon the collection and exchange of data, including large amounts of personal data – much of it sensitive. Growth in the digital economy requires public confidence in the protection of this information. The major shift with the implementation of the GDPR will be in giving people greater control over their data. This has to be a good thing.

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### Where do I start with GDPR?

> The best place to start with GDPR is identifying the Five ‘W’s’ - ‘What, Why, Who, When and Where’ for personal data within your business.

- Published: 2017-10-02
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/where-do-i-start-with-gdpr/
- Categories: Blog

The best place to start with GDPR is identifying the Five ‘W’s’ - ‘What, Why, Who, When and Where’ for personal data within your business. This will assist you to focus on all the potential personal data that may be controlled or processed within your organisation and help you comply with GDPR. From this point, you can then decide on what risks you may have and what controls may be needed to address these risks. Unless you are fully up to speed on what the GDPR requires (to assist you to identify risks), we recommend that you may wish to seek guidance or support with this process. Speak to Blackmores to assist with getting started.

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### Blackmores attendance at Auditel Regional Meetings

> Blackmores were honoured to speak at last week’s Regional Meeting. Auditel run meetings for their consultant network each year.

- Published: 2017-09-27
- Modified: 2025-03-28
- URL: https://blackmoresuk.com/blackmores-attendance-auditel-regional-meetings/
- Categories: Blog, News

Blackmores were honoured to speak at last week’s Regional Meeting run by Auditel. Auditel run regional meetings for their consultant network three times a year. They are perfect opportunity for the consultants to network with each other, be updated on the latest happenings within the Auditel organisation as well as outside in the general business community, and be educated by their peers and selected suppliers. The three most recent meetings covered the following:- Managing Director – Chris Allison gave the consultants an update on what is going on within the organisation. Consultants gave case studies around Routes to Market, Benchmarking and Energy Infrastructure We had a guest speaker educate the attendees on Networking successfully Mel Blackmore from Blackmores gave a presentation around GDPR and the services available to the consultants to pass on to their clients. If you would like to receive updates on future events that Blackmores will be attending, please follow us on LinkedIn and Twitter. If you would like to find out about future Auditel meetings, please visit their website: www. auditel. co. uk

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### Does Brexit affect GDPR?

- Published: 2017-09-25
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/brexit-affect-gdpr/
- Categories: Blog

Will GDPR apply even after leaving the EU? Businesses should not see Brexit as a means of avoiding compliance to the GDPR. It is generally accepted that after the UK leaves the EU, UK laws will nevertheless track the GDPR (i. e. by implementing legislation or a new UK law which effectively mirrors the GDPR). In other words, even if you are purely a UK company, or you are outside the UK and targeting UK consumers only, you should not ignore these changes and should seek compliance. But what about customers who aren’t in the UK? Even if your customers are not in the UK, it is likely that you still employ staff, and hold HR information on these staff in the UK. Therefore the requirements of GDPR will still apply to you.

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### Will GDPR apply to me?

- Published: 2017-09-20
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/will-gdpr-apply/
- Categories: Blog

What is GDPR? will it apply to my company/me? The General Data Protection Regulations (GDPR) updates and replaces the existing Data Protection Act (DPA). GDPR ensures that any organisation that controls or processes personal data (i. e. data that can be traced back to a ‘data subject’ who is a living individual) is applying data protection principles, and can demonstrate this. Personal data can be either commercial or private. Therefore, if you hold personal information on employees (i. e. for payroll purposes), contact information for your clients, or indeed any ‘personal data’, then GDPR will apply to you. To find out how we can help you with GDPR, please click HERE

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### Blackmores speaking at Understanding new standards and how they apply to SME Manufacturers event

> Blackmores are proud to be speaking at the ‘Understanding new standards and how they apply to SME Manufacturers.

- Published: 2017-09-13
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/blackmores-speaking-understanding-new-standards-apply-sme-manufacturers-event/
- Categories: Blog, News

Blackmores are proud to be speaking at the ‘Understanding new standards and how they apply to SME Manufacturers – ISO9001/ISO14001 and GDPR’ event Provided by South East Midlands Local Enterprise Partnership and Velocity SEMLEP Growth Hub in Partnership with Economic Growth Solutions. This event is aimed at SME’s involved in manufacturing who may be unsure how the ISO 9001 and ISO 14001 changes can be beneficial to them. It will also cover the upcoming GDPR regulations and what you need to do to ensure compliance. This event will be taking place on the 14th September from 8:30am – 12:00pm at the Cranfield Innovation Centre (Cranfield Innovation Centre, University Way, Cranfield, Bedford, MK43 0BT). There is still time to register if you’re interested, simply book your place here: Book now

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### GDPR Webinar

- Published: 2017-06-27
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/gdprwebinar/
- Categories: Blog, News

So there are rumblings afoot about what businesses are doing to comply with the General Data Protection Regulations (GDPR). Quite simply if you hold any personal data you have until 25th May 2018 to comply or face fines. If you are scratching your head wondering where to begin, help is at hand. Blackmores invites you to join our introduction to GDPR webinar where we will give you all the basic facts, so you can make a start with your planning. Also, don’t forget our GDPR whitepaper is also available on our website which outlines the key requirements and Blackmores approach to compliance to ISO 10012:2017 (Data Protection Standard). Date: Friday 30th June Time: 13. 00 – 13. 30 How to register: Please send an email requesting registration to: enquiries@blackmoresuk. com

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### Blackmores at Inspiring Herts Awards

- Published: 2017-06-13
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/blackmores-inspiring-herts-awards/
- Categories: Blog, News

Thanks to working with some amazing clients, Blackmores were delighted to be finalists in four categories and won Business of the year North Herts at this years inspiring Herts Awards, hosted at the majestic St Albans Cathedral. Proud to be nominated finalists in the Environmental award, Best small to medium business in Herts and achievement in International business. A great night was had by all, and it was great to see a few of our clients were also finalists and winners on the night. So well done to the Blackmores team and our clients! If you would like to learn more about what we provide - contact us today!

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### An Introduction to GDPR

- Published: 2017-06-12
- Modified: 2024-10-18
- URL: https://blackmoresuk.com/getting-ready-gdpr/
- Categories: Risk, Webinars

So there are rumblings afoot about what businesses are doing to comply with the General Data Protection Regulations (GDPR). If you are scratching your head wondering where to begin. Help is at hand. An introduction GDPR webinar will give you all the basic facts, so you can make a start with your planning. Also, don’t forget our GDPR whitepaper is also available on our website which outlines the key requirements and Blackmores approach to compliance to ISO 10012:2017 (Data Protection Standard). Date recorded: Friday 30th June 2017 Contact us today for more information!

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### Top 10 tips on Transitioning to ISO 9001:2015

> If your organisation is transitioning to ISO 9001:2015, we've got some tips for you. Contact us to work with our specialist consultants.

- Published: 2016-12-09
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/top-10-tips-on-transitioning-to-iso-90012015/
- Categories: Blog, News

If your organisation is transitioning to ISO 9001:2015, we have got some tips for you. If you want to work with one of our specialist consultants then contact us today. Top 10 Tips for Transitioning to ISO 9001:2015 Over 70% of our clients have now transitioned to ISO 9001:2015. Based on our experience here are our top 10 tips for a smooth transition in 2017. 1) Read ISO 9001:2015. Purchase a copy from http://shop. bsigroup. com . Or better still get a free copy when transitioning with Blackmores. 2) Identify your gaps and establish tasks, roles and responsibilities to transition prior to your next surveillance. Some certification bodies have free online self-assessment. 3) Get the Leadership Team involved. Provide a briefing, then update their records. 4) Facilitate a SWOT (Strengths, Weaknesses, Opportunities and Threats) with the Leadership Team to understand internal issues. 5) Facilitate a PESTEL to understand the external issues that the business face, including political, economic, social, technological, environmental/ethical and legal. 6) Update your company objectives now that the Leadership Team have identified the opportunities for business growth and improvements in efficiencies and risk management. 7) Create (or update) a company Risk Register to prioritise risks and controls for mitigation. 8) Identify and understand who your interested parties are i. e. critical suppliers, clients, employees. Establish the risks and opportunities associated with these stakeholders (Stakeholder Analysis). 9) Tweak your operating procedures to continually improve your businesses ‘way of working’ and exceed clients’ expectations. 10) Communicate the QMS changes,...

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### Blackmores Invites you to Edie Live

- Published: 2016-05-09
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/blackmores-invites-you-to-edie-live/
- Categories: Blog, News
- Tags: Advice Clinic, Blackmores, Edie Live, Energy, Event, Sustainability

Blackmores invites you to EDIE Live, an event focusing on the sustainability, energy management, innovation and leadership and skills of your business. Taking place at the Birmingham NEC Centre on the 17th and 18th May 2016. You are welcome to pick our brains on all ISO standards relating to Quality, Risk and Environmental Standards and enter our prize draw to win free consultancy days and E-Learning. We are also hosting the ISO 50001 Energy Management Advice Clinic. Who should attend? EDIE Live should be visited by anyone who manages any environmental, sustainability, energy or corporate responsibility aspects of their business. Common attendee job roles include: Energy Management Sustainability Management Environmental Management Facilities Management CSR Management Estates Management Waste Management Corporate Communications Energy procurement Health and Safety Management SHE Management Project Management Supply Chain/Contract Management Human Resources Training Management What to expect? This year EDIE Live is focusing around the issues of Energy, sustainability and resource efficiency for all businesses. During the two day run there will be a number of seminars discussing the following topics: Financing sustainability: challenges and opportunities Energy Efficiency – present and future Putting the O in ESOS – where is the opportunity? Sustainability best practice: building asset value Next generation: leading the way in onsite renewables Innovative onsite water management strategies Drivers for resource efficiency: what happens if we don’t engage? The approach of different sectors to resource efficiency We look forward to seeing you there.

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### 2016 BCI Horizon Scan reveals biggest threats to business

- Published: 2016-04-28
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/2016-bci-horizon-scan-reveals-biggest-threats-to-business/
- Categories: Blog, News
- Tags: BCI Horizon, Business Continuity, Information security

The 2016 BCI Horizon Scan, written in collaboration between the Business Continuity Institute and BSI, has revealed some interesting results for perceived risks and threats to business. Once again, perception of risks to business continuity for 2016 remain focused on information security and the performance and reliance on suppliers. Top 10 Threats Identified: Cyber Attack Data Breach Unplanned IT & Telecom Outages Act of Terrorism Security Incident Interruption to utility supply chain Supply chain disruption Adverse Weather Availability of talents/key skills Health and Safety Incident 568 responding companies from 74 countries This shows that cyber-attacks continue to dominate the threat landscape and organisations are getting increasingly concerned about its potential for damage given the increased sophistication of hostile elements. The results also showed a third of the organisations do not use trend analysis results at all with access being a key barrier. This is a key weakness which impacts on building resilience across the whole organisation. *Figures and content taken from http://www. thebci. org/index. php/download-the-bci-horizon-scan-report-2016 By implementing recognised and effective management system standards such as ISO22301 (Business Continuity) and ISO27001 (Information Security), organisations can mitigate and look at reducing the impact of the majority (if not all) of the top 10 defined risks and threats, and implement response plans to control disruption should a risk be realised.

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### Data Centre World Survey

- Published: 2016-04-07
- Modified: 2023-06-16
- URL: https://blackmoresuk.com/data-centre-world-survey/
- Categories: Blog

Please click the link below to fill out the survey: https://www. surveymonkey. co. uk/r/C39N5V2

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### UK Energy Efficiency Budget Announcement

- Published: 2016-03-23
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/uk-energy-efficiency-budget-announcement/
- Categories: Blog, News
- Tags: Blackmores, Blackmores UK, Energy, Energy Efficiency, UK Budget

So in the latest budget announcement last week, in addition to the headline grabbing ‘Sugar levy’, George Osbourne also announced changes concerning business energy taxes and reporting: The Carbon Reduction Commitment (CRC) scheme will be abolished following the 2018/19 compliance year. In parallel there will be an increase in the Climate Change Levy (CCL) ensuring the change is a fiscally-neutral reform for the Government. Organisations will report under the CRC for the last time by the end of July 2019, with a surrender of allowances for emissions from energy supplied in the 2018-19 compliance year by the end of October 2019. The full Government’s consultation response on this review was published alongside the budget. It announces a plan to rebalance CCL rates for gas and electricity. From April 2019, it will move to a ratio of 2. 5:1 (electricity: gas), compared to the current 2. 9:1 ratio. In the longer term, the government intends to move to a ratio of 1:1 (electricity: gas) by 2025, suggesting this will more strongly incentivise reductions in the use of gas, in support of the UK’s climate change targets Importantly for Energy Intensive businesses, the existing Climate Change Agreement (CCA) scheme eligibility criteria will remain in place until at least 2023. The CCL discount for electricity will increase from 90% to 93%, and the discount for gas will increase from 65% to 78% from 1 April 2019. The budget confirmed plans to consult in summer 2016 on a simplified energy and carbon reporting framework...

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### Blackmores Attendance at Data Centre World

- Published: 2016-03-18
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/blackmores-attendance-at-data-centre-world/
- Categories: Blog, News
- Tags: Blackmores, Blackmores Event, Data Centre, Data Centre World, DCW Event, Energy Reviews, Event

Blackmores invites you to Data Centre world, an event that brings together world class suppliers to the data centre sector and provides thousands of hours’ worth of free content from the industry’s leading practitioners. Taking place at the London ExcEL Centre on the 12th and 13th April 2016, this year’s Data Centre World returns with its biggest instalment to date, expecting to improve on its 11,958 attendees from 2015. What to expect? This year Data Centre World is focusing around the issues of Energy consumption and Management from within the Data Centre Sector. During the two day run there will be a number of seminars discussing the following topics: Data Centres of the Future Critical Equipment and Facilities Management DCIM Energy Efficiency and Cost Management Data Centre Design and Build & Physical Security Blackmores Involvement Blackmores will be hosting a seminar on the topic of how ISO 50001 and Energy Reviews can help manage, monitor, measure and lower the costs of your energy consumption. Our seminar will take place on Wednesday the 13th April between 1:15pm-1:40pm in the Energy Efficiency and Cost Management Theatre. We will also be exhibiting on the show floor, if you would like to talk to us in more details about how we can help you with ISO 50001, energy reviews or any ISO standard, please feel free to visit us. We look forward to seeing you there.

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### Information Security – The layman’s guide to implementing ISO27001

- Published: 2016-03-09
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/information-security-the-laymans-guide-to-implementing-iso27001/
- Categories: Blog, News

Blackmores presented ‘Information Security – The layman’s guide to implementing ISO27001’, hosted by the CQI Milton Keynes branch with guest speakers Melanie Blackmore and Paul Robinson. The event was held at the Devere Harven Hotel in Newport Pagnell, Milton Keynes on the 17th March at 7:15pm. Information Security – The layman’s guide to implementing ISO27001 Effective information security is crucial in today’s changing world. Information is being held and transferred in increasingly different and complex ways. Organisations need to protect the confidentiality, integrity and availability of this information to comply with relevant laws, contractual obligations and to mitigate identified threats and vulnerabilities. The presentation will explored: The context around the need for information security in your organisation. How to successfully build support to implement improved information security controls. How alignment of ISO27001:2013 can complement and enhance your existing quality management system. Hints and tips for Quality professionals who may be considering implementing ISO27001. The event was hosted by the CQI Milton Keynes Branch and was free for all CQI and IRCA members. Please visit the CQI website for more information. If you would like to inquire about Blackmores presenting at one of your events, please feel free to contact us on +44 (0)1462 450591 or email us at enquiries@blackmoresuk. com.

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### Update for ESOS Deadlines

> Both ISO 50001 and ESOS require organisations to conduct an energy baseline review in order to identify opportunities for improvement.

- Published: 2015-11-19
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/update-for-esos-deadlines/
- Categories: Blog, News

With energy efficiency at the top of the agenda for a large proportion of businesses, at Blackmores we have experienced a significant rise in the number of organisations looking to implement the ISO 50001 Standard for energy management. The benefits of ISO 50001 have not gone unnoticed by the regulatory bodies. Indeed, within the recent ESOS newsletter (No 6) from the Environment Agency, they outlined their approach to breaches of the ESOS requirements to notify compliance by the 5th December. They have recognised that some organisations may still be working on finalising their submissions and have indicated that they are not normally expecting to take enforcement action for late notification provided it is received by 29 January 2016 and that an ESOS assessor has been engaged before the 5th December deadline. They have also stated that they are now giving until 30 June 2016 to achieve ISO 50001 certification as a form of compliance, thus recognising the ongoing continual improvements in energy management and efficiency that drives a successful ISO 50001 management system. Both ISO 50001 and ESOS require organisations to conduct an energy baseline review in order to identify opportunities for improvement. This exercise alone can reap financial rewards for businesses. In the last two ESOS submissions made by Blackmores, OFI’s equating to annual savings of £27,692 were identified.

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### Blackmores BSI Launch Conference Survey

- Published: 2015-10-02
- Modified: 2023-06-16
- URL: https://blackmoresuk.com/blackmores-bsi-launch-conference-survey/
- Categories: Blog

If the Survey below is having trouble loading, please use the following link: https://www. surveymonkey. com/r/L36BQ2F // Create your own user feedback survey

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### Blackmores invites you to the BSI ISO 9001:2015 and ISO 14001:2015 launch conference

- Published: 2015-10-01
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/blackmores-invites-you-to-the-bsi-iso-90012015-and-iso-140012015-launch-conference/
- Categories: Blog, News

ISO 9001:2015 and ISO 14001:2015 have now both been officially released and BSI are hosting a launch conference to celebrate their release. We are proud to announce that Melanie Blackmore will be representing Blackmores (UK) Ltd by speaking about the benefits if ISO 9001:2015 at the event. She will be available on both conference days to be able to talk to you about transitioning to the updated standards so feel free to stop by the Blackmores exhibit. By attending the ISO 14001 conference you will: •Find out about the main changes to the standard and what these changes mean for you •Learn how the newly revised standard will help you to improve your environmental performance •Receive guidance on how to align environmental management into overall business strategy •Understand how ISO 14001 can benefit small businesses •Get your questions answered by leading experts on ISO 14001 •Hear from organizations who have been implementing the new version of ISO 14001 •Gather information about audit requirements and certification •Network with your peers and actively participate in lively discussions By attending the ISO 9001 conference you will learn more about: •How to implement ISO 9001:2015 •Managing transition from the old standard to the new •The impact changes will have on auditing and providing evidence for certification The conference will span two days with ISO 14001 being the focus for the 6th October and ISO 9001 being the focus for the 7th October. You will have the opportunity to attend seminars and workshops throughout the...

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### ISO 9001:2015 has been released

> Blackmores can help you with your ISO 9001:2015 transition, feel free to enquire either on our contacts page or by calling us

- Published: 2015-09-23
- Modified: 2025-05-30
- URL: https://blackmoresuk.com/iso-90012015-has-been-released-2/
- Categories: Blog, News

ISO 9001:2015 has officially been released as of the 23rd of September 2015. In this article we will focus on ISO 9001:2015 and the changes that are being introduced. We will provide some practical advice on what you need to consider as you start to prepare for your transition. What’s Changed in ISO 9001:2015? The new version of ISO 9001, although still focusing on ‘Quality’ and requirement to ensure customer satisfaction, is now far more aligned with the overall business strategy and the risk and opportunities that exist for an organisation. A large part of this risk-based approach is the requirement to understand both the context of the organisation, and the needs and expectations of interested parties. There is now a far greater focus on leadership, and Top Management will now have to be demonstrably involved with the strategic alignment of both the management system and the organisational objectives and continual improvement. Although a management representative is no longer a specific requirement, you may find certification bodies will still require a nominated contact. The focus is now on performance rather than procedures of the organisation. There are also some fundamental documentation related changes that reflect the ways in which businesses now record and document how they operate. For instance, they may utilise a CRM/ERP software system that provides the structure and controls required to perform actions. This can be demonstrated without the requirement of an additional documented procedure. There is also no requirement for a quality manual and the need...

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### Blackmores Invites you to an ISO 9001:2015 and ISO 14001:2015 Transition Seminar

> Blackmores would like to invite you to an ISO 9001:2015 and ISO 14001:2015 Transition Seminar on the 4th November 2015.

- Published: 2015-09-03
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/blackmores-invites-you-to-an-iso-90012015-and-iso-140012015-transition-seminar/
- Categories: Blog, News

Blackmores invites you to an ISO 9001:2015 and ISO 14001:2015 Transition Seminar on the 4th November 2015. The ISO 9001 and ISO 14001 standard are being published in September 2015 version. Blackmores invites you to a NQA hosted seminar In order to help you keep up with the changes and new requirements for each standard. The seminar will cover the following: • Introduction to the new structure for ISO management systems standards (Annex SL) • Explanation of new concepts and terminology • Specific new clauses and requirements • Transition timelines and notable dates • Guidance on support available to help you successfully transition with the minimum cost and inconvenience The seminar will last around 2 hours and a half hours with light refreshments and a buffet provided. The agenda is as follows:- • 17. 30 Registration and refreshments • 18. 00 Buffet • 18. 30 Presentation on ISO 9001:2015 • 19. 15 Q and A • 19. 30 Presentation on ISO 14001:2015 • 20. 15 Q and A • 20. 30 Close Melanie will be guest speaking on the 4th November at Warwick house in Dunstable, please visit the NQA website to book your place for this seminar: https://www. nqa. com/en-gb/resources/events/%E2%80%8Biso-transition-seminars-2015

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### The HSE has released statistics on fatal injuries in the workplace

- Published: 2015-07-08
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/the-hse-has-released-statistics-on-fatal-injuries-in-the-workplace/
- Categories: Blog, News

The HSE has released statistics on fatal injuries in the workplace, for 2014/2015. The provisional figure for the number of workers fatally injured in 2014/15 is 142, and corresponds to a rate of fatal injury of 0. 46 deaths per 100,000 workers. The figure of 142 worker deaths in 2014/15 is 9% lower than the average for the past five years (156). The latest rate of fatal injury of 0. 46 compares to the five-year average rate of 0. 53. The finalised figure for 2013/14 is 136 worker fatalities, and corresponds to a rate of 0. 45 deaths per 100,000 workers. Over the latest 20-year time period there has been a downward trend in the rate of fatal injury, although more recently (since 2008/09) the trend is less clear. There were 102 members of the public fatally injured in accidents connected to work in 2014/15 (excluding railways-related incidents). By implementing a Health and Safety Management System compliant to OHSAS 18001, this could help manage the risk of accidents and injuries whilst at work. We at Blackmores can assist with Implementation right through to management and internal auditing of an already established system. So contact us now for help reducing your company health and safety risk. Statistics from: http://www. hse. gov. uk/statistics/fatals. htm

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### An Introduction to ESOS

> Businesses can’t afford to ignore ESOS. More importantly, any delay in action could mean potential savings go unrealised.

- Published: 2015-06-30
- Modified: 2025-03-28
- URL: https://blackmoresuk.com/an-introduction-to-esos/
- Categories: Environment, Webinars

10,000 of the UK’s largest businesses have to comply with the new Energy Savings Opportunity Scheme (ESOS) and conduct a mandatory energy audit across buildings, transport and industrial operations by December 2015. Any company with more than 250 staff, or less than 250 staff but a turnover of over €50m and balance sheet exceeding €43m, must comply with ESOS. It also applies to smaller companies who are part of a corporate group which includes a business which meets those non-SME criteria. Businesses can’t afford to ignore ESOS – compliance is not optional. More importantly, any delay in action could mean potential savings go unrealised. Often, the potential savings outweigh the cost of compliance. Blackmores held this live webinar June 30th at 11:00am GMT. The webinar will gave an overview of ESOS and how to comply by December 2015. The webinar included- What is ESOS? Why ESOS? What do I have to do to comply with ESOS? ESOS Energy Audits Audit planning Audit preparation Documenting energy audits Reporting compliance Benefits of ESOS and ISO 50001 Implementing ISO 50001 Steps to certification FAQ Find out more by contacting Blackmores today!

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### An Introduction to ESOS free to attend webinar

> 10,000 of the UK’s largest businesses have to comply with the new Energy Savings Opportunity Scheme (ESOS).

- Published: 2015-06-02
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/an-introduction-to-esos-free-to-attend-webinar/
- Categories: Blog, News

10,000 of the UK’s largest businesses have to comply with the new Energy Savings Opportunity Scheme (ESOS) and conduct a mandatory energy audit across buildings, transport and industrial operations by December 2015. Any company with more than 250 staff, or less than 250 staff but a turnover of over €50m and balance sheet exceeding €43m, must comply with ESOS. It also applies to smaller companies who are part of a corporate group which includes a business which meets those non-SME criteria. Businesses can’t afford to ignore ESOS – compliance is not optional. More importantly, any delay in action could mean potential savings go unrealised. Often, the potential savings outweigh the cost of compliance. Blackmores invites you to attend our Free to watch Webinar due to take place on June 30th at 11:00am GMT. This webinar will give you an overview of ESOS and how to comply by December 2015. The webinar includes:- What is ESOS? Why ESOS? What do I have to do to comply with ESOS? ESOS Energy Audits Audit planning Audit preparation Documenting energy audits Reporting compliance Benefits of ESOS and ISO 50001 Implementing ISO 50001 Steps to certification FAQ To register for this webinar please click on the following link and follow the instructions: https://attendee. gotowebinar. com/register/1952798988536481537 A reminder will be sent to you the day before and the hour before the webinar is due to start. The webinar will be recorded and you can request a copy of the recorded webinar if you cannot attend the...

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### Blackmores’ ESOS Lead Energy Assessor

> We are delighted to announce QHSE Consultant Rachel Churchman has now successfully become an ESOS Lead Assessor,

- Published: 2015-05-21
- Modified: 2024-08-14
- URL: https://blackmoresuk.com/blackmores-introduce-our-esos-lead-assessor/
- Categories: Blog, News

We are delighted to announce that one of our QHSE Consultant Rachel Churchman has now successfully passed the qualifications required to become an ESOS Lead Assessor, and has now been subsequently vetted and approved by CIBSE to join their ESOS Lead Assessor Register. Already a CIBSE Low Carbon Consultant, Rachel can now assist Blackmores clients with planning, conducting and approving ESOS assessments and all the opportunities for improvement they provide. But time really is running out. It is anticipated that all ESOS Lead Assessors are going to be fully booked up in the very near future. To avoid the high penalty fines for non-compliance (up to £90k), we recommend that you secure your ESOS Lead Assessor now. If you wait too long, you may miss out! With as many as 10,000 firms required to demonstrate compliance to ESOS by 5th December 2015, time is definitely running out for some. Early indications highlight that there are not enough ESOS Lead Assessors registered to cope with the demands likely to be placed upon them. The ESOS process is not just a one day energy audit. Organisations that are required to participate will need to work with their energy auditors and ESOS Lead Assessors in order to gather, prepare and provide the required energy consumption information – to include 12 months’ worth of premises, process and business fuel/mileage energy data for everything in scope for their assessment. Once gathered a minimum of 90% is then subject to ESOS energy auditing activities (or sampling...

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### Recent Legislation Updates

- Published: 2015-05-15
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/recent-legislation-updates/
- Categories: Blog, News

The Fluorinated Greenhouse Gases Regulations 2015 These Regulations revoke and remake Fluorinated Greenhouse Gases Regulations 2009. The Regulations give effect to EC Regulation No 517/2014 which are designed to reduce emissions of fluorinated greenhouse gases (F Gases), predominantly used in the refrigeration and air conditioning sectors and which make a significant contribution to climate change. Effective from 19th March 2015, one prominent change to the Regulations concerns a change to criteria for leak testing F Gas containing equipment, to be based on global warming potential rather than weight. The CRC Energy Efficiency Scheme (Allocation of Allowances for Payment) (Amendment) (No. 2) Regulations 2014 Effective from the 1st April 2015, these Regulations set the price of CRC allowances from 2015 used in an emissions trading scheme. The Regulations also stipulate that payments for allowances cannot be made using a credit card. The Environmental Permitting (England and Wales) (Amendment) (England) Regulations 2015 Effective from 6th April 2015, these Regulations amend The Environmental Permitting (England and Wales) Regulations 2010 to give the Environment Agency the power of enforcement for noncompliance with certain offences under the Environmental Permitting (England and Wales) Regulations 2010. The Control of Noise (Code of Practice for Construction and Open Sites) (England) Order 2015 Effective from 6th April 2015, these Regulations specify that the British Standard BS 5228-1:2009 (Part 1: Noise and Part 2: Vibration) are approved for the purpose of giving guidance on appropriate methods for minimising noise from construction and open sites. Click the following link to find...

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### Esos Time is running out!

- Published: 2015-04-15
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/esos-time-is-running-out/
- Categories: Blog, News

ESOS Time is running out! 10,000 of the UK’s largest businesses have to comply with the new Energy Savings Opportunity Scheme (ESOS) and conduct a mandatory energy audit across buildings, transport and industrial operations by December 2015. Any company with more than 250 staff, or less than 250 staff but a turnover of over €50m and balance sheet exceeding €43m, must comply with ESOS. It also applies to smaller companies who are part of a corporate group which includes a business which meets those non-SME criteria. Businesses can’t afford to ignore ESOS - compliance is not optional. More importantly, any delay in action could mean potential savings go unrealised. Often, the potential savings outweigh the cost of compliance. During 2015, organisations will need to carry out audits and submit reports for their buildings in order to comply with ESOS. There are various routes to ESOS compliance to include having in place ISO 50001 (covering all energy use), or to carry out ESOS audits, Green Deal assessments or produce a Display Energy Certificate. For those organisation looking to implement ISO 50001 as their route to compliance - time is running out! Certification bodies are currently quoting a lead time of up to 6 months for ISO 50001 assessments! The deadline for compliance with Phase I of ESOS is 5 December 2015, by which time qualifying organisations must have carried out their ESOS assessment and have notified the Environment Agency (EA). The penalties for failure to act are severe. Failure to notify...

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### CDM proposed changes 2015

- Published: 2015-04-02
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/cdm-proposed-changes-2015/
- Categories: Blog, News

There are six proposed changes to the current CDM regulations: 1. Structural simplification of the Regulations. 2. Replacement of the Approved Code of Practice (ACOP) with guidance. 3. Replacement of the CDMC role with a new role, called Principal Designer. 4. Removal of explicit competence requirements and replacement with a requirement for appropriate skills. 5. Removal of the current exemption enjoyed by domestic clients. 6. Amending the trigger threshold for appointment of Principal Designer & Principal Contractor. The Proposed Changes Each of the six main proposed changes is outlined below. 1. Structural Simplification of the Regulations The HSE proposes to simplify the structure of the Regulations to make them clearer and easier to understand. This is largely aimed at small to medium projects which tend to use SME companies. It is claimed that SME companies generally find the current Regulations difficult to understand and follow. 2. Replacement of the Approved Code of Practice (ACOP) with guidance The HSE believes that the current ACOP is too long and too difficult to understand. It proposes to replace the ACOP with ‘tailored guidance’, which will be specifically aimed at SME businesses. The guidance will be in simple English and will offer template documents for use in typical high risk, small value projects (such as roof replacements or loft conversions). The HSE expects industry to prepare much, if not all, of this guidance. 3. Replacement of the CDMC role with the Principal Designer This is probably the single biggest proposed change, and perhaps the...

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### ESOS Free half day workshop

- Published: 2014-10-07
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/esos-free-half-day-workshop/
- Categories: Blog, News

Blackmores have partnered with Alcumus group to offer you an opportunity to attend a free half day ESOS workshop presented by Melanie Blackmore. The Energy Saving Opportunity Scheme (ESOS) was launched for consultation by the Department of Energy and Climate Change (DECC) in July 2013. This scheme is a compulsory programme of regular Energy audits for ‘Large Enterprises’ that are to be undertaken by December 2015 meaning Enterprises, following the audits, will have to assess their energy consumption. This half day workshop aims to provide an understanding of ESOS and demonstrate how certification to management systems and 3rd party auditing can help you to meet the requirements of ESOS. We will also cover how ISO 50001 can help your organisation with compliance to ESOS. This half day workshop is open to all end users that may be asked to uphold the requirements of ESOS within their organisation, please note that this event is only for end-users, so no consultants can attend this time. ESOS workshop agenda:- Understanding ESOS What is ESOS? What do I have to do to comply with ESOS? ESOS and ISO 50001 ESOS and ISO 50001 Benefits of ISO 50001 ESOS approach Route to compliance Date: 12th November 2014, 9:00am – 1:00pm Venue: Alcumus Office, Aylesbury, HP19 8HL To register for this free event please follow the link below and ‘Book your space’: http://www. alcumusgroup. com/esos-free-half-day-customer-workshop/

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### BS 11000 Collaborative Business Relationship Management

- Published: 2014-08-20
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/bs-11000-collaborative-business-relationship-management/
- Categories: Quality, Webinars

This Webinar took place on the 17th of September 2014 Companies that work together can often achieve much more in collaboration than they can alone. Working in partnership with other organisations allows knowledge, skills and resources to be shared effectively and can help your organisation to win bids and tenders. BS 11000 is a British Standard that provides a framework specification for creating and managing collaborative business relationships. It promotes the best way for businesses to collaborate and provides a framework for how they can work together most effectively, developing and managing their interactions with each other for maximum benefit to all. In summary, BS 11000 can help organisations to: Identify how relationship management can help achieve business objectives Evaluate the benefits of entering into single or multiple partnerships Select the right partner to complement the organisation’s strategic objectives Build a joint approach based on mutual advantage Develop added value from the relationship Measure and maintain maximum benefits Develop and execute an exit strategy satisfactory to both parties Find out more by contacting Blackmores.

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### Why should I invest in UKAS certification?

- Published: 2014-07-10
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/why-should-i-invest-in-ukas-certification/
- Categories: Blog, FAQ

In the UK, the only recognised BS/ISO accreditation body is the United Kingdom Accreditation Service (UKAS). Certification bodies are independently assessed by UKAS and enabled to provide Certificates bearing the UKAS Crown and tick symbol. An increasing number of both public and private sector organisations are specifying certification by a UKAS accredited body in many of their contracts. By not investing in UKAS certification you run the risk of your management system being rejected on tender submissions or preferred supplier framework agreements. Be aware if of the so called certification bodies that offer to provide consultancy (which is actually an off the shelf manual) and certification within a month. This is similar to buying a degree on the internet. This is not accredited by UKAS and the certificate and manual is worthless. NB: Not everyone decides to certify their management systems, and this is perfectly fine. Business improvements and best practice can still be derived just as effectively from an un-certified system as long as it is continually maintained. Contact Blackmores to discover more about ISO standards.

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### Will I get a tailored Management System?

- Published: 2014-07-10
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/will-i-get-a-tailored-management-system/
- Categories: Blog, FAQ

Yes. At Blackmores we ensure that your management system is bespoke to you and reflects what you actually do and what you are trying to achieve. Trying to shoe-horn a generic system into an organisation just doesn’t work in our experience. It can affect moral and user buy-in if employees are expected to change the way they work simply because a written procedure states they have to do something in a specific way (that contravenes the organisations own effective method). Ultimately, this scenario will fail to deliver the desired business results and will end up just being a paper exercise. Contact Blackmores for more information.

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### Why should I choose Blackmores?

- Published: 2014-07-10
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/why-should-i-choose-blackmores/
- Categories: Blog, FAQ

Blackmores is a leading business management systems consultancy which specialises in implementing British (BS) and International (BS/ISO) Standards. We are very proud to have a 100 per cent success rate in helping our clients to achieve certification. The following demonstrates our credentials:- Certified to BS/ISO 9001 by a UKAS Accredited Certification Body (LRQA) Members of the Chartered Quality Institute (CQI), Institute of Environmental Management and Assessment (IEMA) and Institution of Occupational Safety and Health (IOSH) Approved Consultants with the British Standards Institution (BSI), Lloyds Register Quality Assurance (LRQA), BS/ISOQAR, National Quality Assurance (NQA), SGS, Certification Europe, DNV and Bureau Veritas Qualified Lead Auditors to IRCA Standards (International Register of Certified Auditors) Contact Blackmores today!

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### How much does ISO Consultancy cost?

> How much does ISO Consultancy cost? This is often something we are asked when we begin working with new clients.

- Published: 2014-07-10
- Modified: 2025-01-31
- URL: https://blackmoresuk.com/how-much-does-it-cost/
- Categories: Blog, FAQ

How much does ISO consultancy cost? This is one of the hardest questions to answer I’m afraid! How much ISO Consultancy costs depends on a number of factors - how long you take to develop your ISO management system, how many ISO standards you want to implement, how many people are involved, whether you hire outside consultants or not, and how much your certification body charges. At Blackmores we have extensive experience of working with different sized clients from a wide range of industries – therefore we have a good idea of how long a project may take for you. We gather as much information at the outset to ensure that our quotations are realistic on the basis of time and cost. We will also recommend that a Gap Analysis is conducted to ensure that we identify where you are already meeting the requirements. When implementing multiple standards or introducing new Standards, we will always look to integrate these wherever possible in order to reduce effort and expense. Contact Blackmores today to find out more about ISO Consultancy and discuss what standards you would like to explore.

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### What to Expect from an ISO Audit

> In this guide, we'll walk you through the key phases of the ISO process, so you know what to expect from an ISO audit and beyond.

- Published: 2014-07-10
- Modified: 2025-06-20
- URL: https://blackmoresuk.com/what-to-expect-from-an-audit/
- Categories: Blog, FAQ

Auditing is a required element for any BS/ISO Standard. It is the mechanism for checking that the system is performing as expected and that the organisation is complying with the stated requirements (of both the Standard, and your own procedures), and they will gather evidence to substantiate any findings. Audits should be viewed as the opportunity to fine tune your management system in order for it to deliver your desired results. At Blackmores, we know that the thought of an ISO audit can feel daunting — especially if it's your first. But with the right support, it doesn't have to be. In fact, an ISO audit is an opportunity: a chance to validate the hard work your organisation has put into building a strong management system and to identify opportunities for continuous improvement. In this guide, we'll walk you through the key phases of the process so you know what to expect from an ISO audit, the different types of audits you may encounter, and how to ensure you're fully prepared with our auditing checklist. If you would like more information on the ISO Auditing process or want to discuss any elements, please contact our team today. The ISO Audit Process We've split the auditing process down into three key phases so you can understand what to expect throughout the journey. Phase One: Before the Audit – Preparation is Key The success of any audit starts well before the auditor walks through the door. Pre-audit preparation is all about readiness...

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### Will my system need to be perfect before I can get my certificate?

- Published: 2014-07-10
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/will-my-system-need-to-be-perfect-before-i-can-get-my-certificate/
- Categories: Blog, FAQ

No organisation is perfect 100% of the time and certification bodies recognise this. Certification bodies will be looking to provide you with a certificate if you can prove that your management system has interpreted the whole Standard correctly for your business, and that you can evidence that you are complying with it. Certification is only withheld if a major non-conformity is raised. An example of a major non-conformance would be the failure to conduct internal audits or management reviews. Minor nonconformities would include temporary lapses in an implemented procedure e. g. updating competency records. At the initial assessment stage most organisations will obtain a certificate even though they have a number of minor nonconformities. Discover more about ISO standards from Blackmores - contact us now.

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### Implementing an ISO Management System and How it Will Change the Way You Work

> We are often asked about implementing an Iso management system and how it will change the way an organisation works.

- Published: 2014-07-10
- Modified: 2025-06-20
- URL: https://blackmoresuk.com/will-i-have-to-change-the-way-i-work/
- Categories: Blog, FAQ

Implementing an ISO management system isn’t just about ticking compliance boxes — it’s about transforming the way your organisation operates. Although implementing an ISO management system will help towards achieving your certification - the management system itself is a structured framework which is designed to help organisations meet their objectives more efficiently and effectively. So, using this type of management system should make your business more streamlined regardless of the certification outcome. Whether that means improving quality, reducing risk, or ensuring environmental responsibility, the goal is consistent: continuous improvement. At Blackmores, we understand that change isn’t always easy – especially in businesses that have been operating for decades. That’s why working with experienced ISO consultants like ours can make all the difference. We work closely with your team and offer expert guidance and proven strategies to build and implement an ISO Management System to not only pass your certification but also help your business become more streamlined. Ready to start your ISO journey with confidence? Speak to our consultants today to discuss your requirements. What Will Change When Implementing an ISO Management System When we begin our journey with a new client, often the first thing we are asked about is what will change. Will I have to change the way I work? As with all organisational landmarks and growth signals, there will be change taking place. But it’s important to recognise this change as a positive movement. When you work with Blackmores, we do our best to minimise change...

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### How long does it take?

- Published: 2014-07-10
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/how-long-does-it-take/
- Categories: Blog, FAQ

Typically this can be between 6-12 months, although this depends on many factors including how many people work on the project, how knowledgeable they are, how large your organization is and whether you have decided to employ a consultant to work with you. Ultimately you must demonstrate that your management systems is fully implemented and meets all the requirements of the appropriate standard. Normally, a certification body will expect to see evidence that the system has been in place for 3 months. At the outset, as consultants we would recommend that you undertake a ‘Gap Analysis’ to understand where you already meet the requirements of your chosen Standard, and where there are gaps. From this, a project plan can be developed with a timed path to successful certification. This ensures that you understand what is required, both in terms of resource and time. Contact Blackmore today to discover more about ISO standards.

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### What are the common pitfalls?

- Published: 2014-07-10
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/what-are-the-common-pitfalls/
- Categories: Blog, FAQ

The most common pitfall is to try and take the short cut. An ‘off the shelf’ system can seem to be the easiest, quickest and cheapest option - but these types of 'systems' are extremely generic and may actually tie you up in knots trying to comply with a system that's not specifically been developed for your organisation. Another common pitfall is to not take ownership of the management system internally. Consultancy assistance can help with getting the system developed, implemented and the project on track, but the system is ultimately owned by the company and everything doesn’t stop once you receive the certificate! Recognising that internal resource is required to maintain the system (together with external consultancy if required) will ultimately deliver tangible continual improvements. Contact Blackmores today to discover more.

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### Is it easy to implement a Standard?

- Published: 2014-07-10
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/is-it-easy-to-implement-a-standard/
- Categories: Blog, FAQ

If it required little or no effort on your part everyone would have a BS/ISO certificate. Implementing a Standard doesn’t need to be arduous in any way, however, it does require top level commitment in order for it to be effective. Once commitment is in place, utilising consultancy support can assist with the project planning and delivery. Consultants are able to bring experience and knowledge to enable your organisation to avoid the common pitfalls of implementation and help to maintain momentum in the project. Blackmores goes one step further and will ‘cherry pick’ the very best from a variety of Standards if we recognise that they will benefit your organisation, and we’ll incorporate them into your tailored management system. Contact Blackmores today to find out how we can help your business.

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### What benefits can I get from a BS/ISO certificate?

- Published: 2014-07-10
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/what-benefits-can-i-get-from-a-bsiso-certificate/
- Categories: Blog, FAQ

There are many tangible benefits that can be derived from attaining BS/ISO certification. These include: Improved efficiency – Analysing your business and processes can identify and strip out unnecessary costs and inefficiencies. By setting future objectives and targets, BS/ISO certification drives continual improvement within your organisation. Reduced waste –Improving your processes will help to identify and eliminate physical waste and re-work wherever possible. Competitive advantage – Improving the potential for new business over un-certified competitors. Many organisations now look for BS/ISO certification when putting contracts out to tender, or when compiling preferred supplier frameworks. Reduced insurance premiums - The insurance industry is built around the principle of transferring risk to insurance companies. By demonstrating an organisation has de-risked their business by implementing and being certified to BS/ISO standards they are enabled to negotiate reductions in their employer liability insurance premiums and professional indemnity insurance. Improved customer loyalty and satisfaction – The ability to consistently meet or exceed your customers’ expectations is what every organisation aspires to and BS/ISO provides the framework for this. Remember, your staff could be considered ‘internal’ customers – their loyalty is just as important! Perhaps more important is the ability to recognise when something could or has gone wrong, and be able to do something about it before it impacts the service you deliver. All BS/ISO standards provide this mechanism which is key to retaining customer loyalty and satisfaction. Reduced potential for prosecution and fines – Legislation, red tape and contractual obligations all have the potential...

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### What is ‘BS/ISO Certification’?

- Published: 2014-07-10
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/what-is-bsiso-certification/
- Categories: Blog, FAQ

BS (British Standard)/ISO (International Standards Organisation) Certification is independent and internationally recognised 3rd party confirmation that a company conforms to a recognised BS/ISO management standard. Impartial certification is only awarded once an organisation can demonstrate that it meets the stringent requirements. Therefore BS/ISO certification is widely recognised as evidence of best practice within the given area (i. e. Quality, Environmental, Security or Health and Safety etc. ). Contact us at Blackmores to discover how we can help you achieve ISO standards.

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### An Introduction to integrating EHS management systems

- Published: 2014-06-20
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/an-introduction-to-integrating-ehs-management-systems/
- Categories: Webinars

This webinar is aimed at organisations that are considering integrating two or more auditable standards based management system standards: ISO 9001 (Quality), ISO 14001 (Environmental) and OHSAS 18001 (Occupational Health and Safety) and will outline the benefits of implementing and certifying your integrated management system To find out about future webinars contact Blackmores on +44 (0)1462 450591 or e-mail enquiries@bqms. co. uk

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### Data Centre Energy Management – Implementing and Achieving Certification to ISO 50001

- Published: 2014-06-20
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/data-centre-energy-management-implementing-and-achieving-certification-to-iso-50001/
- Categories: Environment, Webinars

The ever increasing demand for storage, networking and computing power continues to drive data centres forward and expand the industry globally. With this expansion and the increased volume of equipment and building costs, the associated cooling increases too - HVAC can account for up to 50% of the energy consumption within a data centre. With resources becoming scarce, and energy prices fluctuating daily, the importance of managing consumption is paramount to a data centres efficiency and profitability. Effective energy management forms a crucial part of corporate sustainability strategies, and is key to driving down energy-related costs. The International Standard for Energy Management, ISO 50001, provides a robust framework for optimising energy efficiency across the data centre industry. It specifies the requirements for an Energy Management System to enable an organisation to develop and implement a policy, identify significant areas of energy consumption and target energy reductions. This webinar provides delegates with an understanding of:- The demand for energy management systems How this will affect businesses in the UK What is ISO 50001? Why choose ISO 50001 and how it compares with ISO 14001 The commercial benefits v environmental benefits How to implement ISO 50001 Benefits of certification to ISO 50001 Discover how Blackmore can help you achieve ISO 50001, by contacting us today!

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### An introduction to ISO 22716 – The International Cosmetics Standard

> A look at ISO 22716 and the changing world of international cosmetics rules, regulations and compliance parameters.

- Published: 2014-06-20
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/an-introduction-to-iso-22716-the-international-cosmetics-standard/
- Categories: Quality, Webinars

This webinar took place on 2 July 2013. An increasing number of cosmetics organizations in Europe are implementing ISO 22716 to comply with the new European cosmetics regulation (EC No. 1223/2009) coming into effect in July 2013. The introduction of ISO 22716 pioneers a globally recognised quality standard for cosmetic products. However, other benefits can be derived in addition to legal compliance; many cosmetics companies are now seeing the implementation of ISO 22716 as a business improvement tool. In 2013, it is likely that those ISO 22716 certified organizations will have a competitive advantage from a sales and marketing point of view. Contact Blackmores today to find out how we can help you achieve ISO 22716.

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### Sustainable Event Management ISO 20121

- Published: 2014-04-30
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/sustainable-event-management-iso-20121/
- Categories: Environment, Webinars

Contact Blackmores today to discover how we can support your business.

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### Cosmetic Standard ISO 22716

- Published: 2014-04-30
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/cosmetic-standard-iso-22716/
- Categories: Webinars

An introduction to ISO 22716 – The International Cosmetics Standard This webinar took place on 2 July 2013. An increasing number of cosmetics organizations in Europe are implementing ISO 22716 to comply with the new European cosmetics regulation (EC No. 1223/2009) coming into effect in July 2013. The introduction of ISO 22716 pioneers a globally recognised quality standard for cosmetic products. However, other benefits can be derived in addition to legal compliance; many cosmetics companies are now seeing the implementation of ISO 22716 as a business improvement tool. In 2013, it is likely that those ISO 22716 certified organizations will have a competitive advantage from a sales and marketing point of view. Contact Blackmore today to find out how we can help you achieve ISO 22716.

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### Data Centre Energy Management ISO 50001:

- Published: 2014-04-30
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/data-centre-energy-management-iso-50001/
- Categories: Webinars

Data Centre Energy Management – Implementing and Achieving Certification to ISO 50001 The ever increasing demand for storage, networking and computing power continues to drive data centres forward and expand the industry globally. With this expansion and the increased volume of equipment and building costs, the associated cooling increases too - HVAC can account for up to 50% of the energy consumption within a data centre. With resources becoming scarce, and energy prices fluctuating daily, the importance of managing consumption is paramount to a data centres efficiency and profitability. Effective energy management forms a crucial part of corporate sustainability strategies, and is key to driving down energy-related costs. The International Standard for Energy Management, ISO 50001, provides a robust framework for optimising energy efficiency across the data centre industry. It specifies the requirements for an Energy Management System to enable an organisation to develop and implement a policy, identify significant areas of energy consumption and target energy reductions. This webinar provides delegates with an understanding of:- The demand for energy management systems How this will affect businesses in the UK What is ISO 50001? Why choose ISO 50001 and how it compares with ISO 14001 The commercial benefits v environmental benefits How to implement ISO 50001 Benefits of certification to ISO 50001 Contact Blackmores today to find out how we can support you.

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### Welcome

- Published: 2014-04-01
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/welcome/
- Categories: Blog

Blackmores is a pioneering consultancy firm with a distinctive approach to working with our clients to achieve and sustain high standards in Quality, Risk and Environmental Management. What sets us apart? Quite simply, our expert knowledge of British and International standards is unparalleled in our profession. Which makes us the firm of choice for implementing, auditing and maintaining ISO management systems in the UK and internationally. We understand the idiosyncrasies of assessments and what it takes to successfully achieve certification. We have a 100% success rate to prove it. However, it is not just about getting the ‘badge’ for us. It is about implementing bespoke ‘Best Practice’ management systems that add value and take your business to the next level. Each of our clients is unique, which is why each client deserves a bespoke management system to fit their business. Which is why, at Blackmores, we cut the cloth to fit. Contact us today to find out how we can support your business reach its ISO potential.

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### Cosmetics organisations to comply with ISO Standards

> The introduction of ISO 22716 pioneers a globally recognised quality and safety standard for cosmetic products.

- Published: 2013-02-06
- Modified: 2025-06-12
- URL: https://blackmoresuk.com/cosmetics-organisations-to-comply-with-iso-standards/
- Categories: Blog, News

The introduction of ISO 22716 pioneers a globally recognised quality and safety standard for cosmetic products. An increasing number of cosmetics organisations are implementing ISO 22716 to support their compliance with the new European cosmetics regulations which are due to come into effect in July 2013. The International Organization for Standardization (ISO) published ISO 22716 to deal with all aspects of the supply chain of cosmetic products, from the early delivery of raw materials and components until the shipment of the final product to the consumer. As a business improvement tool ISO 22716 is complementary to ISO 9001 and can be used as a vehicle to drive continuous improvement. The guidelines provide cosmetics organisations with a framework to manage the key aspects of business operations including human, technical, and administrative that affect the quality and safety of products. Discover how Blackmore can help your business reach these ISO standards by contacting us today.

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### National award for Blackmores

- Published: 2013-02-06
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/national-award-for-blackmores/
- Categories: Blog, News

One of the highlights of 2012 for Blackmores was getting an invitation to collect a national environmental award at the Houses of Parliament. The Green Apple Environment Awards were launched in 1994 by The Green Organisation and have become well established as one of the most popular environmental campaigns in the world. The awards are well established as one of the major environmental recognition schemes, both in the UK and Internationally. The Green Apple Awards campaign is run by The Green Organisation, an independent, non-political, non-profit organisation that recognises, rewards and promotes environmental best practice around the world. Unbeknown to us, we had been nominated for the awards as a result of winning some regional environmental awards in 2011. So we were delighted to accept the award in November and also received a tour of the House of Commons! Blackmores was also very proud to be nominated once again as a finalist for the Hertfordshire Green Business Awards for ‘Best Environmental Project of the Year’. Discover more about how Blackmores can help your business reach ISO standards, by contacting us today.

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### Blackmores expands overseas

- Published: 2012-08-31
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/blackmores-expands-overseas/
- Categories: Blog, News

Although we currently have clients across Europe, this summer has seen Blackmores expand into the Asian market. The first visit was in June to conduct a client’s information security audit and provide training in Laos. This was followed by an invitation for Melanie Blackmore to present at the Hong Kong Productivity Council’s seminar on Environmental Standards in July. SGS, the UKAS Accredited Certification Body had become aware of Mel’s visit to Hong Kong and invited her to speak on the globalization of carbon footprinting of products and services. Apart from being hit by a ‘grade 10’ typhoon during Mel’s stay in Hong Kong, the trips were a great success and we look forward to further developments in this growing marketplace in the future. Discover what Blackmores can offer you, by contacting us today!

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### Paddling and Peddling for charity

- Published: 2012-06-07
- Modified: 2023-06-16
- URL: https://blackmoresuk.com/paddling-and-peddling-for-charity/
- Categories: Blog, News

The first of this year’s two Dragon Boat Racing events being held at Fairlands Valley Lake, Stevenage saw Blackmores ‘Quality Crew’ pegged back to second place in a closely contested final. Eleven teams took part in the Challenge Central event, helping to raise funds for The Living Room Charity in Stevenage. The Living Room provides treatment to enable people to gain freedom from their addictions and to support their families, children and friends. The Quality Crew had the fastest times in the heats and semi-final, but ‘Not Easy Jet’ proved too strong for them in the final and came through with the fastest time of the day to win by a dragon’s head. It seems that it was the Quality Crew’s turn to be beaten by a dragon’s head this time round. There is a second event in September which will give Blackmores the opportunity to win their crown back. On Sunday 17th May, Blackmores will be donning their cycle helmets and hitting the road in the London to Brighton bike ride to raise money for the British Heart Foundation. Paul Robinson, Mel Blackmore and Paul Blackmore make up the Blackmores team. Training has been intense... well, for Paul Robinson at least, who is a veteran at this event! If you would like to make a donation in appreciation of the team’s efforts on the day then please click on www. justgiving. com Thank you for your support.

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### New Business Continuity Standard is Global

- Published: 2012-06-07
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/new-business-continuity-standard-is-global/
- Categories: Blog, News

Organisations around the world can now implement ISO 22301 - the new international standard for business continuity management. BS ISO 22301:2012 specifies the requirements for setting up and managing an effective Business Continuity Management System (BCMS) for any organisation, regardless of type or size. Users of the British Standard BS 25999 will continue to be certified, at least until the expiration date, but it is likely that many will choose to adopt the new Global Standard. Find out how Blackmores can help you achieve ISOO 22301, by contacting us today.

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### ISO 20121 supersedes BS 8901 for Sustainable Event Management

> ISO 20121 supersedes BS 8901 for Sustainable Event Management. BS ISO 20121:2012 – Event Sustainability Management Systems

- Published: 2012-06-07
- Modified: 2025-01-31
- URL: https://blackmoresuk.com/iso-20121-supersedes-bs-8901-for-sustainable-event-management/
- Categories: Blog, News

ISO 20121 has taken a couple of years to develop off the back of BS 8901 and countries all around the world have participated in developing the new international standard. ISO 20121 has already been implemented by the London Organising Committee for the Olympic Games to manage the sustainability of the delivery of the London Olympics. BS ISO 20121:2012 – Event Sustainability Management Systems, helps event organisers, including suppliers and venues, save money by identifying unnecessary waste. Whether reusing resources, eliminating over-ordering or reducing energy costs, ISO 20121 identifies those actions generally overlooked to promote efficiency, resourcefulness and sustainable ideals. Discover how Blackmores can help you by contacting us.

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### ISO 50001 is the new energy management standard to help organisations improve profitability, cut their CO2 emissions and meet climate change targets.

- Published: 2011-12-12
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/iso-50001-is-the-new-energy-management-standard-to-help-organisations-improve-profitability-cut-their-co2-emissions-and-meet-climate-change-targets/
- Categories: Blog, News

This new internationally recognised standard will help organisations of all sizes understand baseline energy usage and put in place action plans, targets and energy performance indicators for reducing consumption. BS ISO 50001 has been in development for a number of years with energy management experts, representing more than 60 countries from across the world, coming together to establish the framework. It is anticipated that BS ISO 50001 will replace BS EN 16001, which is likely to be withdrawn from use in 2012, which given their similar approach should not present an issue for current users of the European standard. Mike Low, Director of Standards at BSI said: "BS ISO 50001 is a significant new global standard that will bring tremendous business value to organizations across the world that are having to grapple with rising energy costs and greater governmental climate change legislation. " Find out more about how Blackmores can help you by contacting us.

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### Triple Awards win for Blackmores!

- Published: 2011-12-12
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/triple-awards-win-for-blackmores/
- Categories: Blog, News

Blackmores are delighted to announce its recent success at the Hertfordshire Green Awards and the Hertfordshire Business Awards 2011. Blackmores won two awards at last month’s Green Awards ceremony for their development of an online Environmental Management System for NHS Trusts. They were presented with awards for ‘Best Environmental Project of the Year’ and the ‘Green Innovation Award’. Following the success at the Green Awards, Blackmores went on to win the ‘Creative Innovation’ award at the Hertfordshire Business Awards 2011. The aim of the new Environmental Management System (EMS) is to help Trusts to reduce their environmental impact and to help them to reduce their costs for energy and waste. South London and Maudsley NHS Foundation Trust was the first to implement the system and achieve BS EN 16001 and ISO 14001 certification. Their achievement was reducing their carbon footprint with a saving of 2,500 tonnes of CO2 and £1 million in revenue. They now also have a means to quantify, monitor, measure and reduce all their environmental costs. Mel Blackmore, Managing Director comments, “Legislation and regulation is causing a huge burden for NHS Trusts and we wanted provide a system that was intuitive, easy to use and cost-effective, so we teamed up with a technology partner, Integrum, and pioneered a unique online system tailored to NHS Trusts needs to help them obtain their environmental and quality standards certification. “It's wonderful to get recognition for pioneering the NHS Environmental Management System. Our software partner, Integrum, and South London and Maudsley...

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### Barbour EHS’ Preferred ISO Consultancy Partner

> Barbour EHS is a specialist ‘Health, Safety and Environment’ company with a 40 year history in supporting professionals in this sector.

- Published: 2011-12-12
- Modified: 2025-06-12
- URL: https://blackmoresuk.com/barbour-ehs-preferred-iso-consultancy-partner/
- Categories: Blog, News

Blackmores has been chosen as the preferred provider of ISO Standards Consultancy services on behalf of Barbour Environment, Health & Safety and as such, will be implementing, maintaining and developing management systems for Barbour EHS clients who would like to achieve and attain ISO Certification. Barbour EHS is a specialist ‘Health, Safety and Environment’ company with a 40 year history in supporting professionals in this sector. Barbour customers are professionals from large blue chip organisations, public sector bodies, SME’s and medium sized organisations across all industry sectors. At Blackmores we specialise in many different types of ISO standards, if you would like to learn more contact us today.

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### Blackmores Achieves ISO 9001 Certification

- Published: 2011-12-12
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/blackmores-achieves-iso-9001-certification/
- Categories: Blog, News

Blackmores are proud to announce that they are an ISO 9001 certified company. Having been assessed and approved by a UKAS Accredited Certification Body, the Blackmores team were presented with their certificate. Mel Blackmore, Managing Director said, “I am delighted that as a leading management systems consultancy and specialists in our field, we are able to boast that we practice what we preach. ” If you'd like to learn more about ISO 9001 contact us at Blackmores today!

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### South London and Maudsley NHS Foundation Trust (SlaM) is reaping financial and environmental rewards as a result of its commitment to reducing carbon emissions

- Published: 2011-02-22
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/south-london-and-maudsley-nhs-foundation-trust-slam-is-reaping-financial-and-environmental-rewards-as-a-result-of-its-commitment-to-reducing-carbon-emissions/
- Categories: Blog, News

The Trust is fully compliant with the forthcoming Carbon Reduction Commitment (CRC) requirements. The Trust has also been certified to the Carbon Trust Standard and is compliant with the environmental management standard (ISO 14001) and the new British Standard for energy management (BS EN 16001). Graham Richards, Head of Estates and Facilities said, "We take our commitments to reducing our carbon footprint and delivering value for money to taxpayers very seriously indeed. We didn't want to just do the bare minimum but instead have sought to set an example to others as well as to challenge ourselves. " All companies (including public sector organisations such as NHS Trusts) that consume over 6,000 megawatt hours of energy a year will be required by law to register their energy use by 30 September 2010. Those that do not face an immediate £5,000 fine and £500 for every day thereafter until they do so. Mel Blackmore, a Director at Blackmores who offer a bespoke system to help NHS Trusts meet their environmental obligations said: "Earlier this year Blackmores found that many NHS Trusts are not identifying or documenting environmental requirements to meet imminent regulatory and legislative requirements. "Many are not only ill prepared for the CRC but they also fail to meet best practice standards on environmental management issues. The cost and environmental benefits of doing so are significant and given the climate of spending cuts and a painful squeeze on NHS funds it is perhaps surprising that they are not taking these...

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### Greening the NHS – Making the case for implementing an Environmental Management System

- Published: 2011-02-22
- Modified: 2024-07-09
- URL: https://blackmoresuk.com/greening-the-nhs-making-the-case-for-implementing-an-environmental-management-system/
- Categories: Blog, News

The NHS Carbon Reduction Strategy for England (CRS) sets an ambition for the NHS to help drive change towards a low-carbon society. The strategy shows the scale of reduction in carbon required for the NHS to progress towards the Climate Change Act requirements, and recommends key actions for the NHS to become a leading sustainable and low-carbon organisation. The NHS has a carbon footprint of 18 million tonnes CO2 a year. 1 Achieving the Climate Change Act target of a 26 per cent reduction by 2020 and an 80 per cent reduction by 2050 presents a tough challenge for all NHS employees. To achieve the government's 2020 reduction targets, NHS organisations need to implement effective planning now. However, data gathered from 17 directors of estates and facilities, energy managers, and environmental managers within NHS Trusts – via a self-assessment GAP analysis at a recent Blackmores Greening the NHS event – highlights the lack of environmental procedures and the communication of environmental requirements. Read about ISO 14064 Standard – Carbonology Carbon Verification

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