An Introduction to ISO 20000-1

An Introduction to ISO 20000-1

Price: £50.00

Blackmores offers ‘An introduction to ISO 20000-1’, a course dedicated to introducing you to Service management systems. Introducing this standard in your business will ensure you meet the service needs of your clients and stakeholders, while meeting statutory and regulatory requirements. This E-learning course aims to help you understand the standard, break down the clauses involved and provide the key benefits of implementing ISO 20000-1 in your business.

This course can take up to an hour to complete but you will have access to it for up to six months, so there is no need to rush through, you may also wish to refer back to it up to the point of expiration.

Course summary:

  • Background to ISO 20000-1
  • ISO 20000-1 clauses
  • Benefits of ISO 20000-1
  • Alignment of ISO 20000-1 with HLS
  • Quiz

Who is it for?

Blackmores E-Learning courses are designed for a range of levels, whether you are a beginner or a senior auditor in need of a refresher.

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